The Science Support
The Science Support is a privately held Greek distributor and technical services provider representing 30+ international laboratory instrument manufacturers (Thermo Fisher, Cytiva, Revvity, Alpha MOS, QIAGEN) serving Greek hospitals, biopharma firms, government labs, and research institutions with integrated equipment, reagents, and after-sales support.
- Company typePrivate
- Founded-
- HeadquartersNea Filadelfeia (New Philadelphia), Attica, Greece
- Headcount1–10
- GTM typeB2B
- OfferingServices
What The Science Support does
The Science Support is a privately held Greek distribution and technical services company founded in 2013 and headquartered in Nea Filadelfeia, Athens, with a 6-person team. It operates as an integrated solutions provider for scientific, diagnostic, and analytical laboratory applications, representing more than 30 international manufacturers in the Greek market, including Thermo Fisher Scientific (Phadia/ImmunoCAP/EliA), Cytiva (ÄKTA chromatography, Biacore SPR, Xcellerex bioreactors, UNICORN software), Revvity, Alpha MOS (HERACLES neo electronic nose), Biosan, QIAGEN (Franklin), Berthold Technologies, and Hidex. Its portfolio spans five application domains: biopharmaceutical and biotechnology applications, analytical and general laboratory equipment, molecular diagnostics and genomics, allergy and autoimmune disease diagnostics, and preimplantation/prenatal/neonatal testing.\n\nThe company monetizes through hardware and reagent distribution (capital instruments plus IVD-certified consumables), bundled with after-sales technical services including installation, user training, extended warranty, preventive maintenance, and column packing support, plus advisory consulting for application selection and workflow optimization. Go-to-market is direct enterprise field sales with a dedicated Sales department and a separate Service department, supplemented by active sponsorship and exhibition at 10-15+ Greek scientific conferences annually and co-hosted training seminars with manufacturer principals. End customers include Greek public hospitals (e.g., Ippokrateio General Hospital of Thessaloniki, Agia Sofia Children's Hospital), biopharmaceutical manufacturers (e.g., DEMO S.A.), government/regulatory laboratories (Greek Ministry of Development), and academic research institutions (Biomedical Research Foundation Academy of Athens). All operations are conducted within Greece; no public funding, revenue disclosure, or ownership details are available.
The Science Support firmographics
Firmographics- Name
- The Science Support
- Legal name
- The Science Support
- Website
- https://thesciencesupport.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- The Science Support is a privately held Greek distributor and technical services provider representing 30+ international laboratory instrument manufacturers (Thermo Fisher, Cytiva, Revvity, Alpha MOS, QIAGEN) serving Greek hospitals, biopharma firms, government labs, and research institutions with integrated equipment, reagents, and after-sales support.
- Ownership category
- akta.pro rank
The Science Support industry classification
Industry- Product category
- Scientific Laboratory Equipment Distribution & Services
- NAICS
- Analytical Laboratory Instrument Manufacturing (334516), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (3345), Commercial and Service Industry Machinery Manufacturing (333310)
- SIC
- Laboratory Apparatus & Furniture (3821), Laboratory Analytical Instruments (3826), Services-Commercial Physical & Biological Research (8731)
- akta.pro primary industry
- General Lab Equipment (Centrifuges, Incubators, Shakers, Ovens) (HLAGAIAC)
- akta.pro secondary industries
- Maintenance, Service Contracts & Equipment Repair (Field Service, Parts) (HLAGAIAN), Laboratory Consumables & Plasticware (Tips, Tubes, Plates, Filters) (HLAGAIAH), Science & STEM Lab Equipment & Supplies (Chemistry, Biology, Physics, Makerspaces) (EDAEAIAC)
Keywords
Where The Science Support is headquartered
LocationHeadquarters
- HQ city
- Nea Filadelfeia (New Philadelphia), Attica
- HQ country
- Greece
- HQ region
- Europe
Offices1 record
Markets served
The Science Support business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Laboratory Equipment and Instruments Distribution: The Science Support acts as a distributor and representative for major international scientific instrument manufacturers (Thermo Fisher Scientific, Cytiva, Revvity, Biosan, and others), supplying diagnostic instruments, analytical equipment, and laboratory systems to healthcare, research, and biopharma customers in Greece.
- Reagent and Consumables Supply: Supply of IVD-certified test kits, PCR reagents, extraction kits, chromatography resins, and consumables alongside instrument sales, often bundled with instrument platforms from represented manufacturers.
- Technical Support and After-Sales Services: Comprehensive after-sales technical support including installation, user training, extended warranty, column packing training, and preventive maintenance services. Provided by a certified and experienced team, often delivered jointly with principal manufacturer specialists.
- Advisory and Consultancy Services: Scientific, diagnostic, and analytical application advisory support, helping laboratories select, implement, and optimize integrated solutions tailored to their specific research or diagnostic needs.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
The Science Support product offering
Product offeringCore offering
The Science Support distributes scientific laboratory equipment, instruments, reagents and consumables on behalf of more than 30 international manufacturers (including Thermo Fisher, Cytiva, Revvity, Biosan, IKA, Eppendorf, Waters, Agilent, Bruker and Shimadzu) to Greek laboratories. In parallel, the company provides installation, calibration, qualification, preventive maintenance, repair and application-training services through manufacturer-certified field-service engineers.
Product overview
The Science Support is a Greek distributor and technical support provider offering integrated solutions for scientific, diagnostic, and analytical laboratory applications. The company represents major international manufacturers providing comprehensive equipment and reagent portfolios across five application domains: Biotechnology & Biopharmaceutical Applications (including ÄKTA chromatography systems, Biacore SPR systems, and Xcellerex bioreactors from Cytiva), Analytical & General Laboratory Equipment (including Berthold Technologies Tristar 5, Hidex Sense plate readers, and Gonotec osmometers), Molecular Diagnostics & Genomics (including Revvity, TRUPCR, Biosan, Tianlong, and Progenie Molecular solutions), Allergy & Autoimmune Disease Diagnostics (Thermo Fisher Scientific ImmunoCAP and Phadia systems), and Preimplantation/Non-Invasive Prenatal/Neonatal Testing. Beyond product supply, the company provides comprehensive technical support services, installation, user training, and after-sales support with extended warranty.
Differentiator
Problem solved
Functional benefit
Products and services
- Laboratory Equipment & Instrument Distribution Authorized Greek distribution of scientific laboratory instruments and equipment from more than 30 international manufacturers (Thermo Fisher, Cytiva, Revvity, Biosan, IKA, Eppendorf, Waters, Agilent, Bruker, Shimadzu and others) for hospitals, universities, research institutes, biopharma, food and environmental laboratories.
- Reagents, Consumables & Lab Supplies Distribution of reagents, consumables and laboratory supplies supplied through the company's manufacturer partnerships, supporting recurring use of installed instrumentation.
- Installation, Calibration & Qualification Services On-site installation, calibration and IQ/OQ qualification of new laboratory instrumentation performed by manufacturer-certified field-service engineers for Greek laboratory customers.
- Preventive Maintenance & Repair Services Preventive-maintenance contracts and on-demand repair services for installed scientific instrumentation, delivered through certified field-service engineers across Greece.
- Application Training & Method Development Operator and application training plus method-development support delivered to end-user laboratories, helping customers realize productive use of purchased instrumentation.
Quantifiable outcome
- Successfully completed installation of three ÄKTA protein chromatography systems for DEMO S.A.'s biosimilars production facility, supporting EUR 356 million investment plan
- +1 more outcomes
Companies that use The Science Support
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
The Science Support technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature8 records
The Science Support partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered flagship, minor and core.
- DEMO S.A.flagshipThe Science Support completed a flagship installation project at DEMO S.A. — Greece's most prestigious pharmaceutical company — installing two ÄKTA avant 25 and one ÄKTA avant 150 chromatography systems in DEMO's R&D department. The project supports DEMO's EUR 356 million investment plan for biosimilars and monoclonal antibody production, with column packing training and downstream processing support provided by Cytiva specialists.
- Biomedical Research Foundation Academy of AthensminorHost venue for The Science Support and Cytiva's Äkta, Unicorn 7.x and Lab Scale Column Packing Seminar, demonstrating collaborative training and seminar delivery capabilities.
- Thermo Fisher Scientific (Phadia)coreThe Science Support is a key distributor for Thermo Fisher Scientific's Phadia laboratory systems, including ImmunoCAP allergy testing (Specific IgE, Allergen Components) and EliA autoimmune testing platforms. The partnership also includes Instrument version events and co-marketing at immunology and allergology conferences in Greece. Phadia systems are IVDR-ready and support scalable allergy and autoimmune diagnostics across healthcare laboratories.
- Cytiva (formerly GE Healthcare Life Sciences)coreLong-standing strategic partnership with Cytiva covering ÄKTA chromatography systems (ÄKTA avant, ÄKTA pure, ÄKTA start), Biacore SPR systems (Biacore 8S/8S+), Unicorn software, Xcellerex bioreactors, and related chromatography consumables. The Science Support jointly organizes training seminars (e.g., Äkta/Unicorn Column Packing Seminar) and has successfully delivered multiple ÄKTA installations for biopharma customers in Greece.
- Revvity (formerly PerkinElmer)coreDistribution partnership for Revvity's molecular diagnostics portfolio including nucleic acid isolation, library preparation kits, and microfluidic nucleic acid analysis solutions. The Science Support also collaborates with Revvity at conferences (e.g., 11th International DIP Symposium on diabetes and maternal health) and promoted the RONIA Platform for PlGF measurement.
- BiosancoreDistribution partnership for Biosan's laboratory equipment including real-time PCR systems (BioQuant 96), DNA/RNA UV-cleaner boxes, nucleic acid extraction systems, and consumables. Products are positioned for molecular diagnostics, genomics, and life sciences applications.
- Alpha MOScorePartnership for Alpha MOS sensory analysis solutions including the HERACLES neo electronic nose (ultra-fast gas chromatography system with embedded odor concentrator) and the AroChemBase database (144,759 chemical components). The Science Support installed the first HERACLES neo in Greece at the Greek Ministry of Development, with training support provided by Alpha MOS specialists.
- TRUPCR EuropecoreUK-based molecular diagnostics partnership covering a vast portfolio of CE-IVD qPCR kits for oncology, infectious disease, and coagulation testing. TRUPCR kits offer significant advantages over existing market options in terms of quality and innovation.
- Tianlong Technology Co. LtdcoreDistribution of Tianlong's complete molecular diagnostics portfolio including nucleic acid extraction systems, automated nucleic acid workstations, gene amplification instruments, real-time PCR instruments, and RT-PCR reagents. Applications span medical diagnosis, food safety, epidemic prevention, customs/quarantine, forensics, and scientific research.
- Berthold TechnologiescoreDistribution of Berthold Technologies' Tristar 5 multimode microplate reader and related detection platforms for enzyme assays, reporter gene studies, cell-based assays, and drug discovery applications.
- HidexcoreDistribution of Hidex multimode plate readers including the Sense platform, supporting demanding research applications with high sensitivity and configurable detection modes. Products are highlighted in The Science Support's laboratory data quality optimization content.
- International Olive Council (IOC)minorThe Greek Ministry of Development's Department of Chemical Analysis — a customer of The Science Support — is officially recognized by the IOC. This connection is relevant for HERACLES neo installations in olive oil quality testing.
- QIAGEN (Franklin by QIAGEN)corePartnership covering Franklin by QIAGEN, an AI-assisted NGS secondary analysis platform for variant interpretation, WES/WGS data analysis, and clinical genomics. Positioned as a next-generation genomic analysis solution for molecular diagnostics laboratories.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
The Science Support competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights6 records
Customer concentration
The Science Support social profiles
Digital presenceThe Science Support financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Science Support leadership team
Management profileNumber of profiles
The Science Support funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Science Support M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Science Support
What does The Science Support do?
The Science Support distributes scientific laboratory equipment, instruments, reagents and consumables on behalf of more than 30 international manufacturers (including Thermo Fisher, Cytiva, Revvity, Biosan, IKA, Eppendorf, Waters, Agilent, Bruker and Shimadzu) to Greek laboratories. In parallel, the company provides installation, calibration, qualification, preventive maintenance, repair and application-training services through manufacturer-certified field-service engineers.
Is The Science Support a public or private company?
The Science Support is a private company. It is classified as unknown and is currently operating.
When was The Science Support founded?
The Science Support was founded in -1. It employs 1 to 10 people.
Where is The Science Support based?
The Science Support is headquartered in Nea Filadelfeia (New Philadelphia), Attica, Greece, in the Europe region.
How does The Science Support make money?
Four revenue lines are on record. Laboratory Equipment and Instruments Distribution is the primary driver. The others are reagent and Consumables Supply, technical Support and After-Sales Services and advisory and Consultancy Services.
Does The Science Support have an API?
No public API is recorded for The Science Support.
What industry is The Science Support in?
The Science Support's product category is Scientific Laboratory Equipment Distribution & Services. Its primary akta.pro industry code is HLAGAIAC, General Lab Equipment (Centrifuges, Incubators, Shakers, Ovens), with a secondary code of HLAGAIAN, Maintenance, Service Contracts & Equipment Repair (Field Service, Parts). Its NAICS code is 334516 and its SIC code is 3821.