The Singular Hotels

What The Singular Hotels does

The Singular Hotels is a privately-held Chilean luxury boutique hotel collection founded in 2011 as a family initiative with prior hospitality industry experience. The company operates two properties totaling 119 rooms: The Singular Patagonia (57 rooms, opened 2011), a heritage hotel and museum converted from the 1915 Puerto Bories Cold Storage Plant — declared a Chilean National Monument in 1996 — overlooking the Señoret Channel near Torres del Paine National Park; and The Singular Santiago Lastarria Hotel (62 rooms, opened 2014), a modern luxury boutique in Santiago's cultural Lastarria neighborhood. Both properties feature on-site fine dining venues, rooftop bars, spas, and curated excursion programs, with The Singular Patagonia operating primarily on an all-inclusive basis bundling meals, beverages, and daily guided excursions.

The company monetizes through four primary revenue streams: accommodation (room revenue across both properties), food and beverage (multiple outlets including the Singular Restaurant under Executive Chef Hernán Basso, Rooftop Bar, Café 294, Bar Merced, and El Asador), excursions and activities (trekking, sailing, fly fishing, kayaking, horseback riding at working estancias, and glacier cruises), and spa and wellness services using organic Chilean ingredients. Pricing varies by season and package, with The Singular Patagonia's all-inclusive model capturing higher per-guest spend and The Singular Santiago offering tiered package products including cultural experiences (HospedARTE with Teatro Municipal tickets), romantic celebrations (Singular Night Celebration), and weekend getaways (The Week Ends).

Distribution is primarily direct-to-consumer through the thesingular.com website (integrated with the Synxis booking engine) and dedicated reservation teams, supplemented by membership in The Leading Hotels of the World (held since 2016), an exclusive global network of approximately 400 luxury hotels that provides curated referral traffic and credibility. The company serves affluent luxury travelers across personas including honeymooners and couples, adventure travelers, cultural enthusiasts, and multi-generational families, with marketing driven heavily by earned media coverage in Condé Nast Traveler, Forbes, Michelin Guide, National Geographic, The New York Times, and Travel + Leisure. Technology adoption is limited to standard hospitality SaaS integrations (Synxis, Cover Manager, Setmore), with no disclosed AI/ML capabilities or proprietary technology platforms.

Name

The Singular Hotels

Legal name

The Singular Hotels

Website

https://thesingular.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

The Singular Hotels is a privately-held Chilean luxury boutique hotel collection operating two properties — The Singular Patagonia (57 rooms, a heritage hotel in a 1915 National Monument) and The Singular Santiago Lastarria (62 rooms) — serving affluent travelers through all-inclusive accommodations, fine dining, spa, and curated excursions.

Ownership category

akta.pro rank

Product category

Luxury Boutique Hotels

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Luxury All-Inclusive Resorts (THAGACAI)

akta.pro secondary industry

Hotel & Resort Restaurants (THAFACAH)

Keywords

• Luxury boutique hotels
• Heritage hotel collection
• Luxury hospitality services
• Premium travel experiences
• Adventure excursion packages

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others, Technology or R&D

Revenue model

1. Accommodation: Luxury hotel accommodations at two properties (The Singular Santiago with 62 rooms and The Singular Patagonia with 57 rooms). The Singular Patagonia operates on an all-inclusive model where nightly rates include food, alcohol, and daily excursions.
2. Food & Beverage: Revenue from The Singular Restaurant (fine dining with French techniques using local Chilean products), Rooftop Bar (115 liquors, signature cocktails), Cafe 294, and Bar Merced at Santiago property. El Asador and Desayunador at Patagonia property.
3. Excursions & Activities: Curated excursions including trekking in Torres del Paine National Park, sailing fjords, fly fishing, kayaking, horseback riding at working estancias, and glacier cruises. These activities are included in some packages or available as add-ons.
4. Spa & Wellness Services: The Singular Wellness Spa offers facial and body treatments using organic Chilean ingredients, dry sauna, and relaxation spaces. Available to both hotel guests and external visitors by reservation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

The Singular Hotels operates a portfolio of two luxury boutique properties in Chile: The Singular Santiago Lastarria Hotel (62 rooms, opened 2014) in the cultural Lastarria neighborhood of Santiago, and The Singular Patagonia Puerto Bories Hotel (57 rooms, opened 2011) in Puerto Bories overlooking the Señoret Channel near Torres del Paine National Park. The collection delivers luxury accommodations, multiple on-site dining venues, wellness spa services, and curated excursions, with the Patagonia property operating on an all-inclusive basis (meals, beverages, and excursions included) and both properties accessible to direct booking via the company website.

Product overview

The Singular Hotels is a collection of two unique luxury properties in Chile: The Singular Santiago Lastarria Hotel (62 rooms, opened 2014) in Santiago's cultural Lastarria neighborhood, and The Singular Patagonia Puerto Bories Hotel (57 rooms, opened 2011) in Patagonia. Both properties offer distinctive accommodations, multiple dining venues (rooftop bar, restaurants, cafes), wellness spas, and curated experiences. The Santiago property features a rooftop pool and proximity to cultural attractions, while the Patagonia property serves as a gateway to Torres del Paine National Park with heritage museum elements and adventure excursions. Both hotels participate in The Leading Hotels of the World.

Differentiator

Problem solved

Functional benefit

Products and services

• The Singular Santiago Lastarria Hotel A 62-room luxury boutique hotel located in Santiago's Lastarria neighborhood, offering multiple on-site dining venues, rooftop bar, spa, gym, and proximity to cultural attractions including the National Museum of Fine Arts and Santa Lucía Hill. Targets travelers seeking a refined cultural city experience in Chile's capital.
• The Singular Patagonia Puerto Bories Hotel A 57-room luxury heritage hotel and museum in Puerto Bories, Patagonia, converted from a 1915 cold storage plant overlooking the Señoret Channel. Serves as a base for excursions to Torres del Paine National Park and offers fine dining, historic museum tours, and an all-inclusive program covering meals, beverages, and daily excursions.
• The Singular Wellness Spa
• The Singular Rooftop Bar Rooftop bar at The Singular Santiago featuring 115 liquors, signature cocktails, privileged views of San Cristóbal hill and Mount Santa Lucía, and a seasonal rooftop pool during summer months. Accepts external reservations via [email protected].
• Patagonia Excursions Curated guided excursions from The Singular Patagonia including trekking in Torres del Paine National Park, sailing fjords, fly fishing, kayaking, horseback riding at La Peninsula Ranch, and glacier cruises. Available as inclusions in all-inclusive packages or as add-on services.

Quantifiable outcome

• 57 rooms at Patagonia, 62 rooms at Santiago
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

One partnership is on record.

• The Leading Hotels of the WorldcoreChannel Partner/ Reseller/ Distributor · 1 January 2016The Singular Santiago obtained membership to The Leading Hotels of the World in 2016. This exclusive international group consists of only 400 luxury hotels around the world, selected after careful assessment based on standards of high quality and personalized service. The partnership provides global distribution, marketing support, and credibility within the luxury hospitality segment.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Casa de Campo Resort & Villas: Luxury all-inclusive resort destination with extensive amenities and curated activities - comparable all-inclusive luxury resort model, though serving Caribbean rather than Patagonian market.
• The Ritz-Carlton Santiago: Global ultra-luxury brand in Santiago competing for the same affluent business and leisure travelers - broader portfolio play but overlapping luxury hotel market in Santiago.
• Aman Resorts: Ultra-luxury global hotel brand with properties in remote natural settings - comparable ultra-luxury positioning and emphasis on destination-driven experiences, though at significantly larger scale globally.
• Mandarin Oriental Santiago: Established global luxury brand operating in Santiago with broader corporate and group travel base - offers overlapping luxury accommodation in Santiago though with broader portfolio focus.
• Belmond (LVMH): Global luxury heritage hotel collection owned by LVMH operating iconic properties including in South America - comparable luxury heritage positioning and collection-style brand strategy, though at much larger scale.

Direct peers

• Hotel Magnolia Santiago: Boutique luxury hotel in Santiago's Lastarria neighborhood with comparable heritage positioning and cultural tourism focus - competes for the same urban luxury traveler segment in Santiago.
• Explora Patagonia: All-inclusive luxury lodge inside Torres del Paine National Park offering guided trekking and adventure programs - directly comparable product for affluent adventure travelers in the same geography.
• Awasi Patagonia: Ultra-luxury Relais & Châteaux property in Patagonia with private villa accommodations and all-inclusive guided excursions - competes head-to-head with The Singular Patagonia for high-end adventure travelers.
• Tierra Patagonia Hotel & Spa: Luxury all-inclusive adventure hotel in Patagonia near Torres del Paine, operating similar curated excursion model targeting affluent travelers seeking remote wilderness experiences - directly comparable to The Singular Patagonia.

Regional players

• Inkaterra Hotels: Peruvian luxury hotel collection with heritage properties and conservation focus - comparable Latin American luxury boutique collection model and nature-immersive positioning, though serving different country.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/the-singular-hotels

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Singular Hotels