What Think Impact does

Think Impact is a privately held Australian social impact and sustainability advisory firm founded in 2014 and headquartered in North Melbourne, Victoria. The firm supports organisations across business, government, philanthropy, and the for-purpose sector to measure, manage, and communicate their social, environmental, and economic impact. Its core service offerings are built around established methodologies rather than proprietary software, including Impact-Led Design (a globally pioneered approach fusing co-design with impact measurement), Theory of Change development, Social Return on Investment (SROI) analysis assured by Social Value International, outcomes framework design, evaluation services, ESG and sustainability reporting support, and an Endgame Strategic Planning Tool for not-for-profit boards.

The firm has developed or assessed more than 500 theories of change and worked with approximately 400 organisations over the past decade, including peak bodies (VACCHO, Safe and Equal, CHIA Victoria), infrastructure projects (Cross Yarra Partnership on the $11B Melbourne Metro Tunnel), philanthropic funders (Equity Trustees), and social enterprises (HoMie, Container Exchange). Think Impact is B Corp certified and a member of Social Value International, SIMNA, and the GRI Community, and has won multiple SIMNA awards for innovation in social impact measurement.

The business operates on a project-based, sales-led advisory model. Revenue is generated through direct consulting engagements and ongoing advisory relationships, with pricing not publicly disclosed. The firm has 22 employees and no external investment, parent company, or subsidiaries; it is independently owned and operated, with Kevin Robbie as Managing Director and Suzi Young and Alischa Ross in Director and Associate Director roles, respectively. Distribution is concentrated in Victoria with national reach across Australia.

Name

Think Impact

Legal name

Think Impact

Website

https://thinkimpact.com.au

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Think Impact is an Australian social impact and sustainability advisory firm founded in 2014 that helps businesses, government, philanthropy, and not-for-profits measure and manage social, environmental, and economic impact using SROI, theory of change, and impact-led design methodologies.

Ownership category

akta.pro rank

Product category

Social Impact and Sustainability Advisory Services

NAICS

Management Consulting Services (54161), Other Management Consulting Services (541618)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Impact Investing & Social Finance (Funds, CDFIs, Microfinance) (BPAGALAA)

Keywords

• Social impact advisory
• Sustainability consulting
• Impact measurement services
• Social return on investment
• Theory of change consulting

Headquarters

HQ city

North Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Advisory and Consulting Services: Think Impact generates revenue through providing professional advisory services to organizations seeking social impact measurement, evaluation, and management support. Services include theory of change development, SROI analysis, impact evaluation, impact-led design, ESG reporting, and capability building training. Engagement models appear to include project-based consulting and ongoing advisory relationships.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Think Impact is a social impact and sustainability advisory firm that provides professional consulting services to organisations across business, government, philanthropy and the for-purpose sector. Core services include Impact-Led Design, Social Return on Investment (SROI) analysis, Theory of Change development, Outcomes Framework design, Evaluation, Impact Strategy, ESG/Sustainability Reporting, Shared Measurement Framework development, and Training and Capability Building. Engagements are delivered as project-based consulting or ongoing advisory relationships, helping clients understand, measure, monetise and communicate social, environmental and economic value.

Product overview

Think Impact is a social impact and sustainability advisory firm offering a comprehensive suite of methodologies and consulting services. Their core offerings include Impact-Led Design (ILD) as their flagship approach, combined with Theory of Change development, Social Return on Investment (SROI) analysis, Outcomes Framework design, Evaluation services, and Impact Strategy advisory. Additional services encompass ESG/Sustainability Reporting, Social Valuation, Impact Reporting, Data Visualisation, Impact Films, and Impact Prospectus development. They also provide Embedding Impact support (process and systems), Training and Capability Building, Sector/Issue Analysis, and Shared Measurement Framework development. A key proprietary tool is the Endgame Strategic Planning Tool for NFP strategic direction. The firm works across sectors including ESG, community housing, First Nations initiatives, infrastructure, education, employment, ageing, environment, and government policy.

Differentiator

Problem solved

Functional benefit

Products and services

• Impact-Led Design (ILD) Think Impact's flagship globally pioneered approach that fuses impact measurement best practice with co-design, starting with intended impact, drawing on the evidence base and involving stakeholders in co-designing solutions. Designed for organisations across business, government, philanthropy and the for-purpose sector seeking to design programmes and initiatives with impact as the starting point.
• Impact-Led Design 2.0 Updated version of Think Impact's Impact-Led Design methodology featuring new core principles, deeper emphasis on partnerships in achieving social change, and an evolved learning partner role. Presented at the Social Impact Summit in 2025.
• Social Return on Investment (SROI) Analysis Framework for measuring social, environmental and economic value of policies, projects, activities or initiatives through financial valuation of outcomes, with international assurance from Social Value International. Delivered as forecast and evaluative SROI assessments for clients including government, infrastructure, community services and not-for-profit organisations.
• Theory of Change Development Development of clear, understood and shared theories of change outlining how an organisation will bring about change, including understanding context, clarifying intended impact, and identifying mechanisms. Think Impact has developed or assessed more than 500 theories of change over the past decade.
• Outcomes Framework Design Development of structured frameworks outlining what data organisations need to collect to prove impact, including indicators and data collection methods. Used to support Social Outcomes Framework for community housing and client outcomes frameworks for family violence services.
• Evaluation Services Formative, process, and outcome evaluations of programmes, including evaluative SROI analysis to understand impact achieved. Delivered to clients across culture and kinship, women's services, homelessness, food security and other community programmes.
• Impact Strategy Advisory Strategic advisory services to help organisations align mission, strategy and operations around clear theories of change and impact goals, including options appraisal and merger advisory for NFPs (e.g., Youth Enterprises Australia).
• ESG and Sustainability Reporting Support for organisations to measure, report and manage ESG and sustainability performance, including alignment with GRI Standards and the development of SDG guides such as 'Every Australian's Business' for Global Compact Network Australia.
• Impact Reporting Development of impact reports that communicate organisational performance, progress toward vision, and impact created with clients, people and through operations, including Think Impact's own 2020 sustainability report and 2022 impact report.
• Training and Capability Building Professional development and training to build internal evaluation and learning capabilities, including workshops on theory of change, outcomes and indicators, and SROI practitioner training delivered by accredited trainers.
• Endgame Strategic Planning Tool A strategic planning tool that helps Boards, CEOs and senior leaders clarify long-term strategic direction, including 10 possible endgames such as achievement, merger/acquisition, commercialisation, and replication. Targeted at not-for-profit sector leadership.
• Shared Measurement Framework Development Development of shared measurement systems across multiple organisations or projects to enable collective impact tracking and cross-organisational learning, including the City of Melbourne Social Innovation Partnerships grants framework.

Quantifiable outcome

• $281 million of value created through Containers for Change Scheme (2021-22)
• +5 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Centre for Evidence and Implementation (CEI)coreStrategic or Co-development Partner · 1 January 2018Think Impact partnered with CEI in 2018 on an evaluation which further shaped their thinking on impact-led design approach. This collaboration helped refine their methodology for fusing impact measurement with co-design practices.
• Goolum Goolum Aboriginal Co-operativecoreStrategic or Co-development PartnerThink Impact supports Goolum Goolum Aboriginal Co-operative in developing evaluation approaches for their Yallum Yallum Restorative Justice model, a culturally-led justice alternative for Aboriginal and Torres Strait Islander people.
• Equity TrusteescoreStrategic or Co-development PartnerOngoing partnership since 2018 supporting Equity Trustees to develop and implement an impact-led management approach to philanthropic giving, including theory of change development and capacity building.
• HoMiecoreStrategic or Co-development PartnerPartnership since 2018 supporting HoMie to build capacity as an impact-led social enterprise, including formative evaluation, SROI analysis, theory of change development, and impact reporting.
• Minter EllisonminorImplementation/ SI/ Consulting PartnerLegal advisory partnership providing legal support and advice for merger and acquisition processes that Think Impact facilitates for not-for-profit clients.
• Social Value InternationalcoreStrategic or Co-development PartnerThink Impact's SROI work is assured by Social Value International, the peak body responsible for stewardship of the internationally recognised SROI methodology. Staff include accredited SROI practitioners.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Nous Group: Australian management consultancy with a strong social sector practice advising governments, nonprofits, and philanthropies on strategy, outcomes, and impact evaluation. Overlaps with Think Impact on impact strategy and outcomes framework work, especially in the public and for-purpose sectors.
• Centre for Evidence and Implementation (CEI): Australia/Asia-Pacific evaluation and evidence specialist with whom Think Impact has previously partnered. Competes for the same program evaluation and social impact evidence contracts from philanthropic and government clients.
• The Difference: Australian social impact strategy consultancy that helps purpose-led organisations clarify strategy and measure outcomes. Directly competes with Think Impact on theory of change and outcomes framework engagements for nonprofits and social enterprises.
• New Philanthropy Capital (NPC): UK-based charity and philanthropy advisory firm producing research, impact analysis, and outcomes measurement. Closest international analogue to Think Impact, with a near-identical methodology stack (ToC, SROI, impact reporting) and similar client base.
• Social Ventures Australia (SVA): Australia's leading social impact venture and advisory organization. SVA provides impact measurement, outcomes frameworks, and impact strategy services to similar nonprofit, government, and philanthropic clients, competing directly for the same advisory mandates as Think Impact.

Broad incumbents

• PwC Australia (Sustainability and Climate Change practice): Big Four advisory practice covering ESG strategy, non-financial assurance, and social impact measurement. Overlaps with Think Impact on outcomes frameworks and ESG reporting for large enterprises and government clients.
• Arup (Advisory and Sustainability services): Global engineering and advisory firm with sustainability and social outcomes consulting arms. Particularly relevant given Cross Yarra Partnership infrastructure work; competes for social sustainability and impact assessment work on major projects.
• KPMG Australia (Sustainability & ESG Services): Big Four firm offering ESG reporting, sustainability advisory, and impact measurement as part of a broader portfolio. Competes for the corporate and government ESG mandates that sit adjacent to Think Impact's impact reporting and social valuation services.
• Boston Consulting Group (Social Impact practice): Global strategy consultancy with a dedicated social impact practice that advises philanthropy, multilaterals, and government on outcomes measurement. Competes for the high-end strategy and impact-measurement mandates that Think Impact also targets.

Others

• Social Value International: Global peak body that assures Think Impact's SROI work and stewards the SROI methodology. Acts as an ecosystem enabler and standard-setter rather than a direct competitor, but its member network influences buyer expectations in the same market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/think-impact
• Facebookfacebook.com/thinkimpactcomau

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Think Impact