Th Travel And Services Sdn Bhd

What Th Travel And Services Sdn Bhd does

TH Travel & Services Sdn. Bhd. is a Kuala Lumpur-based, privately held Malaysian travel services company (Sdn Bhd, registration 12778-H) founded on September 9, 1972, and operating as a wholly-owned subsidiary of Lembaga Tabung Haji, the Malaysian statutory Islamic pilgrimage fund. The company has been in operation for over 50 years and is headquartered at Level 25, Menara TH Selborn on Jalan Tun Razak, Kuala Lumpur, with a branch office in Kota Bharu, Kelantan.

The company's core business is Hajj and Umrah pilgrimage management for Malaysian Muslim pilgrims, structured around a tiered product portfolio. Hajj packages are named ALMAAS (MYR 269,990, 18-20 days, Dar Al Tawhid/Oberoi hotels), ZAMRUD (MYR 229,990, 18-23 days, Raffles hotel), NILAM (MYR 113,990, 28-30 days, Hajar Movenpick/Anwar Madinah), RUBY (MYR 104,990), BAIDURI (MYR 86,990), and AQIQ budget (MYR 75,990). Umrah Ziarah spiritual-tourism packages have been extended to Turkey, Cairo, Dubai, Sharjah, and Uzbekistan. Secondary revenue lines include leisure tour packages to Japan, Korea, China, Balkan, Uzbekistan, Vietnam, and Indonesia (MYR 1,890-9,850), flight ticket booking, hotel reservations, ground transport and logistics, and an e-commerce portal at shopping.thts.com.my offering Islamic lifestyle merchandise, Tabung Haji-branded savings boxes, prayer mats, ihram fabrics, Kurma Madinah dates, travel medicine kits, and ready-to-eat halal meals.

The business operates a multi-property direct-to-consumer distribution model across dedicated subdomains for each product line, complemented by physical branch offices and a sales consultant network across Malaysia. Technology infrastructure is built on third-party SaaS: EasyStore powers the e-commerce platform, SenangPay processes payments, and Pos Malaysia and J&T Malaysia handle nationwide shipping. The company holds ISO 9001:2015 certification (QMS 03922) for Hajj, Umrah, and tourism operations, and has received multiple Malaysian industry awards including the Malaysia Tourism Industry Award and Ibn Battuta Tourism Award. Revenue mechanics are transaction-based: pilgrimage and tour packages generate one-time payments ranging MYR 1,890-269,990 per booking; flight tickets and logistics operate on transaction fees; the e-commerce platform operates on a consignment basis with third-party suppliers. The target customer base is concentrated entirely on Malaysian Muslim consumers — pilgrims, leisure tourists seeking Muslim-friendly travel, and Islamic lifestyle product shoppers.

Name

Th Travel And Services Sdn Bhd

Legal name

TH Travel & Services Sdn. Bhd.

Website

https://thts.com.my

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

51–100 employees

Short description

TH Travel & Services Sdn. Bhd. is a Malaysian Hajj, Umrah, and tour package operator, wholly-owned by government-linked Lembaga Tabung Haji, serving Malaysian Muslim pilgrims with tiered pilgrimage packages, leisure tours, and Islamic merchandise through multi-channel digital and physical distribution since 1972.

Ownership category

akta.pro rank

Product category

Religious and Leisure Travel Services

NAICS

Travel Agencies (56151), Tour Operators (561520), Tour Operators (56152)

akta.pro primary industry

Hajj & Umrah Travel Agencies (THAKAHAA)

akta.pro secondary industries

Pilgrimage Logistics & Visa/Permit Specialists (THAKAHAI), Religious Retreats & Spiritual Wellness Travel Agencies (THAKAHAM), Faith-Based Group Travel (Church/Mosque/Temple) Organizers (THAKAHAH), Umrah/Hajj & Pilgrimage Air Ticketing Agencies (THAKALAI)

Keywords

• Hajj pilgrimage packages
• Umrah travel services
• Islamic tour packages
• Muslim-friendly tourism
• Pilgrimage logistics

Headquarters

HQ city

Kuala Lumpur

HQ country

Malaysia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hajj & Umrah Packages: The company generates primary revenue through Hajj and Umrah pilgrimage packages, ranging from budget to premium tiers. Packages include accommodation near holy sites, meals, transport (bus/train), and travel guidance. Hajj packages range from MYR 75,990 to MYR 269,990.
2. Tour Packages: General tourism packages covering domestic and international destinations including Japan, Turkey, Uzbekistan, Seoul, Xi'an, Balkan, and others. Packages include flights, accommodation, and ground transport.
3. Flight Tickets: sale of flight tickets through the company's platform.
4. Transport & Logistics: Cargo and logistics services for pilgrims and travelers.
5. E-Commerce (Shopping Portal): Online shopping platform at shopping.thts.com.my selling third-party products including food, beverages, personal care, Islamic worship accessories, travel gear, and souvenirs. Revenue appears to be consignment-based with suppliers.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels11 records

Core offering

TH Travel & Services Sdn Bhd sells all-inclusive Hajj and Umrah pilgrimage packages to Malaysian Muslim travelers, with tiered options ranging from MYR 75,990 to MYR 269,990 covering visa, flights, hotel near Masjidil Haram and Masjid Nabawi, meals, ground transport, and spiritual guidance. It also operates general outbound tour packages to destinations such as Japan, Korea, China, Turkey, Uzbekistan, and the Balkans, plus flight ticket booking, hotel reservations, transfer services, and a consignment e-commerce portal selling Islamic lifestyle merchandise.

Product overview

TH Travel & Services Sdn Bhd operates a diversified travel and services portfolio centered on Islamic pilgrimage management. The company offers Hajj packages (ALMAAS, ZAMRUD, NILAM with prices from MYR75,990 to MYR269,990) and Umrah packages (RUBY, BAIDURI, AQIQ from MYR75,990 to MYR104,990) through dedicated portals (jomhaji.thts.com.my and iniumrah.thts.com.my). Non-pilgrimage services include tour packages to global destinations (Japan, Korea, China, Uzbekistan, Balkan) priced from MYR1,890 to MYR9,850, flight ticket booking, hotel reservations, transport & logistics, and transfer services. The e-commerce platform (shopping.thts.com.my) complements the travel offerings with Islamic merchandise including prayer mats (Sejadah Kaabah, Sejadah Poket TH), Kurma Madinah dates, ihram fabrics, THARA travel medicine kits, Thajj towels, REHLA body care products, D'Heritage ready-to-eat meals, backpacks, and the Tabung Wang TH savings box. The portfolio spans five distinct service pillars: Hajj management, Umrah services, General tourism, E-commerce shopping, and Ground logistics.

Differentiator

Problem solved

Functional benefit

Brands

• Jom Haji (jomhaji.thts.com.my): Hajj package services portal
• iniumrah (iniumrah.thts.com.my)
• trip.thts.com.my
• shopping.thts.com.my
• Borang THTS

Products and services

• Hajj Package - ALMAAS Premium 18-20 day Hajj package priced from MYR 269,990, with Dar Al Tawhid (Makkah, ~10M) and Oberoi (Madinah, ~15M) hotels, three meals daily, and bus and train transport.
• Hajj Package - ZAMRUD Premium 18-23 day Hajj package priced from MYR 229,990 with Raffles Makkah hotel (~80M) and Oberoi Madinah, three meals daily, and bus and train transport.
• Hajj Package - NILAM Mid-tier 28-30 day Hajj package priced from MYR 113,990 with Hajar Movenpick (Makkah, ~80M) and Anwar Madinah Movenpick (Madinah, ~20M), three meals daily, and bus and train transport.
• Umrah Package - RUBY 28-30 day Umrah package priced from MYR 104,990 with Hajar Movenpick (Makkah) and Anwar Madinah Movenpick (Madinah) at ~50M, three daily meals, and bus transport.
• Umrah Package - BAIDURI 30-35 day Umrah package priced from MYR 86,990 with Pullman Zam-Zam (Makkah) and Saja Al Madinah (Madinah, ~300M), three daily meals, and bus transport.
• Umrah Package - AQIQ Economy 30-35 day Umrah package priced from MYR 75,990 with Al Shohada hotel (Makkah, ~630M) and Saja Al Madinah (Madinah, ~350M), three daily meals, and bus and train transport.
• Tour Package - Padang Bukit Tinggi 4H3M 4-day, 3-night domestic tour package to Padang and Bukit Tinggi priced from MYR 1,890, including Air Asia flights, 3-star hotel, and 20kg baggage per person.
• Tour Package - Phu Quoc 4H3M 4-day, 3-night outbound tour package to Phu Quoc priced from MYR 2,590.
• Tour Package - Seoul Nami Island 7-day, 4-night tour to Seoul with Nami Island priced from MYR 3,950, with Royal Brunei and Korean Air flights and 4-star hotel.
• Tour Package - Xi'an 5H3M 5-day, 3-night outbound tour to Xi'an, China priced from MYR 3,980.
• Tour Package - Tokyo Mt Fuji 6H4M 6-day, 5-night tour to Tokyo and Mount Fuji priced from MYR 5,950, with Royal Brunei and Malaysia Airlines flights.
• Tour Package - Balkan 10-day, 7-night Balkan regional tour priced from MYR 9,050 with Turkish Airlines flights.
• Tour Package - Tashkent Bukhara Samarkand 8H6M 8-day, 6-night outbound tour covering Tashkent, Bukhara, and Samarkand in Uzbekistan.
• Tour Package - Kemara Ziarah Uzbekistan 11-day, 9-night spiritual tour to Uzbekistan priced at MYR 9,850, accompanied by Ustaz Kazim Elias.
• Flight Ticket Booking Online flight ticket booking service for domestic and international flights available to consumers.
• Transport & Logistics Services Ground transportation and logistics services for pilgrims and travelers.
• Hotel Booking Hotel accommodation booking service primarily for Hajj and Umrah pilgrims near the holy sites.
• Transfer Services Airport and ground transfer services for travelers.
• Shopping THTS E-Commerce Platform Online shopping portal selling Islamic pilgrimage supplies, prayer items, Kurma Madinah dates, food products, health supplements, clothing, bags, and souvenirs.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

One partnership is on record.

• Lembaga Tabung Haji (Tabung Haji)coreOthers · 9 September 1972TH Travel & Services Sdn. Bhd. is a wholly-owned member company of the TH Group of Companies (Lembaga Tabung Haji). Tabung Haji is the parent statutory body — the Islamic pilgrimage fund of Malaysia — and TH Travel serves as its primary travel and services subsidiary, handling Hajj, Umrah, and tourism operations on behalf of Malaysian pilgrims.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Cuti.com.my: Malaysian travel marketplace aggregating tour packages, Umrah, and leisure travel from local operators. Provides partial overlap with TH Travel's tour pillar and represents an emerging digital channel competing for Malaysian Muslim travelers.

Broad incumbents

• Traveloka: Leading Southeast Asian online travel agency operating across flights, hotels, and tour packages including Muslim-friendly travel. Overlaps with TH Travel's flight ticketing, hotel booking, and tour businesses as a digital incumbent with broader regional reach.
• Agoda: Major Asia-Pacific OTA with extensive hotel inventory including properties in Makkah and Madinah. Competes with TH Travel's hotel booking and flight services at the consumer-direct level, particularly for Muslim travelers booking independently.

Direct peers

• Derwish Tours & Travel: Established Malaysian Umrah specialist offering premium and budget pilgrimage packages. Competes head-to-head with TH Travel on tiered Umrah pricing, Makkah/Madinah hotel proximity, and customization options.
• Eiman Travel & Tours: Malaysian Umrah and ziarah tour operator serving Muslim pilgrims with packages to Saudi Arabia and Muslim-friendly destinations. Competes on similar tiered pricing, hotel proximity to holy sites, and Malaysian Muslim customer base.
• Mutiara Travel & Tours: Malaysian inbound and outbound tour operator with Umrah and ziarah packages alongside general leisure tours. Comparable to TH Travel's tour package pillar (trip.thts.com.my) and competes for the same Muslim leisure traveler in Malaysia.
• Al-Mabroor Travel & Tours: Malaysian Umrah and Hajj-focused tour operator offering tiered pilgrimage packages to Saudi Arabia. Directly competes with TH Travel in the Malaysian Muslim pilgrimage market with similar visa, hotel, and ground transport bundling.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@tabunghajitravelservices
• Facebookfacebook.com/TabungHajiTravel
• Instagraminstagram.com/tabunghajitravel
• LinkedInlinkedin.com/company/th-travel-and-services-sdn-bhd

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Th Travel And Services Sdn Bhd