Tichý svět o. p. s.

What Tichý svět o. p. s. does

Tichý svět o. p. s. is a Czech public-benefit non-profit organization founded in 2006 and headquartered in Prague, dedicated to removing communication barriers faced by the country's approximately 500,000 people with hearing impairment, of whom roughly 15,000 are deaf and use Czech Sign Language as their primary language. Its core portfolio comprises three integrated social services — Tichá podpora (practical daily-life assistance), Tiché poradenství (social and legal counseling), and Tichá linka (an online platform offering real-time Czech and Ukrainian sign-language interpretation plus speech-to-text transcription, available 24/7 via web and mobile). The organization also runs Tichý jazyk, a sign-language course program with certified deaf instructors, and operates social-enterprise "protected workplaces" through a related entity, including Tichá kavárna (Silent Café), Tichá cukrárna (Silent Confectionery), Tichá pošta (Silent Post) and Tiché zprávy (Silent News in sign language). Additional programs include Bezbariérové těhotenství (accessible maternal-care content), Autoškola pro neslyšící (driving-test accessibility), Přístupné památky (sign-language tours of cultural-heritage sites such as Villa Tugendhat and Lednice Castle), and the Tichá firma and Tichá instituce employer/institution certification awards.

The organization's technology is principally a video-mediated interpretation platform backed by a network of 15 physical contact points across all 13 Czech administrative regions plus online channels. Distribution combines direct service delivery through regional offices, self-serve interpretation via the Tichá linka platform, and on-site interpreter dispatch to enterprises, hospitals and government offices. Marketing is community-led, relying on organic social media (Facebook, Instagram, YouTube in sign language), Deafember awareness campaigns, school and corporate workshops, and earned media coverage in outlets such as CNN Prima News.

The revenue model is grant- and donation-dependent: core social services are provided free of charge to people with hearing impairments, funded by government grants (Ministries of Interior, Culture and Health), EU structural funds, municipal support, and a diversified base of corporate foundations including Nadace ČEZ, Nadace O2, ČEPS, NET4GAS, Nadační fond Tesco and Skupina PRE. Earned income is generated through paid sign-language courses, professional interpretation and transcription services to businesses, and revenue from the social-enterprise cafés and workshops, but these streams are secondary to grant funding. The founder and director is Marie Horáková, and the leadership team includes dedicated heads of interpreting services, social services and social counseling, alongside deaf instructors and managers.

Name

Tichý svět o. p. s.

Legal name

Tichý svět, o. p. s.

Website

https://tichysvet.cz

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Tichý svět o. p. s. is a Czech non-profit founded in 2006 that provides free social services, online sign-language interpretation (Tichá linka), and counseling to the country's ~500,000 hearing-impaired residents through 15 regional contact points, funded by government grants and foundation partners.

Ownership category

akta.pro rank

Product category

Social services for deaf and hard-of-hearing

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Translation and Interpretation Services (541930), Vocational Rehabilitation Services (624310)

SIC

Services-Social Services (8300), Communications Services, Nec (4899), Services-Employment Agencies (7361)

akta.pro primary industry

Deaf/Hard of Hearing & Vision Services (Audiology, Interpreting, Orientation & Mobility) (EDAJAKAI)

akta.pro secondary industries

Assistive Hearing & Communication Access (Captioning, Hearing Support, Transcription) (EDAFAKAC), Note-Taking, Interpreting & Communication Access Services (EDALAGAD), Sign Language Learning Programs (ASL/BSL, etc.) (EDAMAFAM), Accessibility & Special-Needs Customer Support (BPAAABAM)

Keywords

• Sign language interpretation
• Social services for deaf
• Hearing impairment support
• Deaf community services
• Sign language courses

Headquarters

HQ city

Praha 4

HQ country

Czechia

HQ region

Europe

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Social Services Funding: Core services (Tichá podpora, Tiché poradenství, Tichá linka) are provided free of charge to clients, funded through government grants, EU funding, municipal support, and corporate/individual donations.
2. Sign Language Courses and Workshops: Czech sign language courses and educational workshops for companies, schools, and individuals, some funded by foundations and some offered as paid services.
3. Interpretation Services: Professional interpretation and transcription services for businesses and institutions, facilitating communication with deaf clients.
4. Foundation Grants: Project-based funding from foundations including Nadace ČEZ, Nadace O2, ČEPS, NROS, Nadační fond Tesco, and Skupina PRE for educational programs and accessibility initiatives.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Tichý svět o. p. s. is a Czech non-profit organization that provides social services for people with hearing impairments across the Czech Republic. Its core offerings include Tichá linka (an online interpretation platform for Czech and Ukrainian sign language with speech-to-text transcription), Tichá podpora (practical daily life assistance), Tiché poradenství (social and legal counseling), and Tichý jazyk (Czech sign language courses). Services are delivered through 15 physical contact points nationwide and through the online platform, serving approximately 500,000 people with hearing impairment in the Czech Republic.

Product overview

Tichý svět o. p. s. is a Czech non-profit organization providing social services for people with hearing impairment across the Czech Republic. The organization operates a portfolio of services including Tichá linka (online sign language interpretation), Tichá podpora (daily life assistance), Tiché poradenství (social and legal counseling), and Tichý jazyk (sign language courses). The organization also manages social enterprises including Tichá kavárna, Tichá cukrárna, Tichá pošta, and Tiché zprávy as protected workplaces for deaf employees. Additional services include barrier-free accessibility projects (Bezbariérové těhotenství, Přístupné památky), driving school support, and certification programs (Tichá firma, Tichá instituce). Services are delivered through 15 contact locations throughout the Czech Republic and online.

Differentiator

Problem solved

Functional benefit

Brands

• Tichá linka: Online interpretation service for Czech and Ukrainian sign language with speech-to-text transcription. Provides barrier-free communication for deaf and hard-of-hearing individuals.
• Tichá podpora
• Tiché poradenství
• Tichý jazyk
• Tichá kavárna
• Tichá cukrárna
• Tichá jehla
• Tichá pošta

Products and services

• Tichá podpora (Silent Support) Practical daily life assistance service for people with hearing impairments, helping them achieve greater independence through support with everyday tasks. Free of charge for clients.
• Tiché poradenství (Silent Counseling) Professional social and legal counseling service for people with hearing impairments facing difficult life situations. Free of charge for clients.
• Tichá linka (Silent Line) Online interpretation service providing Czech and Ukrainian sign language interpretation and speech-to-text transcription. Available 24/7 via website and mobile app. Awarded the Innovation Award in Social Services 2022 and Smart Cities 2022.
• Tichý jazyk (Silent Language) Czech sign language courses and workshops for families, professionals, and the general public, delivered both online and at locations across the Czech Republic. Some courses are funded by foundations, others offered as paid services.
• Kurzy ČZJ pro rodiče (Czech Sign Language Courses for Parents) Czech sign language course specifically designed for parents of children with hearing impairments. Developed in cooperation with Tamtam, Audio Fon Centr, and Gellnerka Brno. Contains 16 lessons with e-learning access.
• Bezbariérové těhotenství (Barrier-free Pregnancy) Project providing deaf women with educational materials about pregnancy, childbirth, and newborn care in Czech sign language through video content available via QR codes in hospitals and online.
• Autoškola pro neslyšící (Driving School for the Deaf) Project translating theoretical driving test questions into Czech sign language videos to enable equal access to driving license examinations for deaf individuals.
• Tiché zprávy (Silent News) News service producing news content in Czech sign language for the deaf and hard-of-hearing community, operated as a protected workplace employing deaf individuals.
• Umělecké tlumočení (Artistic Interpretation) Artistic sign language interpretation of music and cultural performances, enabling deaf audiences to experience emotional content comparable to hearing audiences through visual artistic expression.

Quantifiable outcome

• Enables access to services for 500,000+ people with hearing impairment in Czech Republic
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered major, core and moderate.

• Ministerstvo zdravotnictví České republikymajorStrategic or Co-development PartnerCollaborated to make COVID infoline 1221 accessible to people with hearing impairments through Tichá linka integration.
• Tichý svět - chráněná pracoviště (TSCHP)coreStrategic or Co-development PartnerRelated organization operating sheltered workplaces including Tichá kavárna (Silent Café), Tichá cukrárna, Tichý jazyk, and Tiché zprávy (Silent News).
• proFemmoderateStrategic or Co-development PartnerCollaboration to make information about domestic and sexual violence accessible to people with hearing impairments through Czech sign language videos.
• Centrum pro dětský sluch TamtammoderateStrategic or Co-development PartnerCo-developed sign language courses for parents of children with hearing impairments.
• Středočeský krajmoderateStrategic or Co-development PartnerSigned memorandum of cooperation to integrate Tichá linka into regional government communication with deaf citizens.
• Ústav pro péči o matku a dítě (Praha-Podolí)moderateStrategic or Co-development PartnerProfessional guarantor for Bezbariérové těhotenství project, providing expert medical guidance for pregnancy and birth information in sign language.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Emerging players

• Convo Relay: US-based video relay and interpreting service for the deaf community, competing with Sorenson. Comparable as a tech-enabled interpretation platform, though in a different regulatory market.

Broad incumbents

• Sorenson Communications: US-based provider of video relay services (VRS) and video remote interpreting for the deaf and hard-of-hearing. Comparable to Tichá linka as a scaled interpretation platform serving deaf users, though operating in a regulated US telecom framework.
• European Union of the Deaf (EUD): Brussels-based umbrella organization representing national deaf associations across Europe. Comparable as a deaf-led advocacy and service-delivery network operating at a pan-European level above Tichý svět's national scope.
• World Federation of the Deaf (WFD): Global umbrella organization for national deaf associations, headquartered in Finland. Comparable at an ecosystem level as the international governing body in the deaf-services space where Tichý svět operates locally.

Regional players

• SignVideo (SignHealth): UK-based video interpretation service providing BSL interpretation for healthcare, government, and business interactions. Closest direct functional equivalent to Tichá linka in a different geography and language (BSL vs. Czech Sign Language).
• Svea Tolk: Swedish public-sector interpreting service providing telephone and on-site interpretation across many languages including sign language. Comparable to Tichý svět as a publicly-supported interpretation platform in a different national context.

Direct peers

• Pražská organizace neslyšících: Prague-based deaf organization providing community services, sign language interpretation, and social support to deaf residents. Geographic and functional overlap with Tichý svět's Praha operations.
• APPN neslyšících: Association of parents and friends of deaf children in the Czech Republic. Comparable as a Czech non-profit serving overlapping populations (deaf children, families), with related but more narrowly scoped service offerings.
• Svaz neslyšících a nedoslýchavých osob v ČR: Czech national association of deaf and hard-of-hearing persons, providing direct member services, advocacy, and social support across the Czech Republic. Most direct comparable to Tichý svět in mission and target population, though focused on advocacy/membership rather than interpretation services.
• Centrum pro dětský sluch Tamtam: Czech non-profit supporting children with hearing impairments and their families. Direct comparable as a co-developer of Tichý svět's sign language courses for parents; operates in the same deaf-services ecosystem with overlapping beneficiary populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCCX15F265rbWFSXLN_on1KA
• Facebookfacebook.com/tichysvet
• Instagraminstagram.com/tichy_svet
• LinkedInlinkedin.com/company/tich%C3%BD-sv%C4%9Bt-o-p-s-

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tichý svět o. p. s.