What Gemeente Tiel does

Gemeente Tiel is a Dutch municipal government entity headquartered at Achterweg 2, Tiel, in the province of Gelderland, Netherlands. The municipality serves approximately 42,000+ residents with a staff of 355 and provides the full suite of statutory municipal services: civil registry (BRP), identity documents, building and environmental permits, parking enforcement, waste management coordination (via Avri), social welfare (Wmo, Jeugdwet, Schuldhulpverlening), public safety enforcement, urban planning, and sustainability initiatives targeting the aardgasvrij (gas-free) transition. Service delivery combines an appointment-based town hall, a KlantContactCentrum phone line (0344-637 111), email, and the tiel.nl digital portal (WCAG 2.2 accessible). The municipality pursues a 'schaalsprong' initiative to grow the city to 50,000 inhabitants.

Core technology components include the Kentekenparkeren system (automatic license plate recognition integrated with the Nationaal Parkeerregister managed by RDW), the Desyde cloud platform for parking permits, 2Park for car-free city center exemptions, OpenOnline CMS for the municipal website, Siteimprove for web analytics and accessibility monitoring, iBabs for council meeting livestreaming, and Melvin for roadwork data. Data products include the open Tiel in Cijfers dashboard (sourced from CBS, Kadaster, and Police), the Wijkmonitor neighborhood monitoring system, and the Inwonerspanel resident survey infrastructure (with 700+ participants in the 2024 cycle). The Sociale Poort integrates Santé Partners, MEE Gelderse Poort, and Buurtzorg Jong into a single municipal care coordination point.

As a public sector entity, Gemeente Tiel has no private ownership or parent company and is funded through municipal taxes (OZB), government allocations, parking fees and permits (resident permits at €84.25/year, business permits at €311–€680/year), car-free center exemptions (€10–€120), interest on Toekomstbestendig Wonen Lening sustainable housing loans (administered with SVn and co-funded by Provincie Gelderland), and other local levies. Primary customer segments are residents (Inwoners), local businesses (Ondernemers), and healthcare/welfare organizations. The municipality is currently in a period of political transition following the June 2026 departure of all wethouders and a failed coalition formation.

Name

Gemeente Tiel

Legal name

Gemeente Tiel

Website

https://tiel.nl

Company type

Public

Operating status

Operating

Headcount range

251–500 employees

Short description

Gemeente Tiel is a Dutch municipal government serving approximately 42,000 residents in Tiel, Gelderland, delivering statutory services (permits, civil registry, parking, social welfare, enforcement) through its town hall, KlantContactCentrum, and the tiel.nl digital platform.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Social Assistance (624), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Municipal government services
• Public administration
• Parking permit management
• Social welfare services
• Civil registry services

Headquarters

HQ city

Tiel

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Parkeerbelasting en vergunningen (Parking taxes and permits): The municipality levies parking taxes (parkeervergunningen) and collects parking fees through kentekenparkeren. Revenue is generated from parking permits for residents (€84.25/year), businesses (€311.00–€680.00/year), and day/week/quarterly/annual exemptions. Fine collection is handled by Tobias Beheer after enforcement by Avri boa's.
2. Toekomstbestendig Wonen Lening (Sustainable Living Loans): The municipality, in partnership with province Gelderland and SVn (Stimuleringsfonds Volkshuisvesting), provides loans for home energy improvements and accessibility modifications. The loans (€2,500–€35,000 for individuals, €5,000–€175,000 for small VvEs, up to €2,500,000 for large VvEs) generate interest revenue.
3. Ontheffingen autoluwe binnenstad (Car-free city center exemptions): Fees for exemptions to enter the car-restricted city center, ranging from €10/day to €120/year, charged to delivery services, taxis, and other businesses requiring access outside permitted time windows.
4. Collectevergunningen (Collection permits): Permit fees for charitable collection activities in public spaces.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Gemeente Tiel is a Dutch municipal government entity that delivers statutory public services to approximately 42,000+ residents of Tiel in Gelderland, Netherlands. Its core offerings include civil registry services (passports, ID cards, birth/death registration), permit administration (building, events, hospitality, parking), social welfare delivery (Wmo, Jeugdwet, debt assistance via the Sociale Poort), public space enforcement, parking management via kentekenparkeren, and the Toekomstbestendig Wonen Lening sustainable housing loan program.

Product overview

Gemeente Tiel operates as a municipal government offering a comprehensive digital service platform primarily delivered through its official website (tiel.nl) and related digital systems. The core offering consists of the municipal website serving as the main portal for all citizen services, supplemented by specialized systems for parking management (including permits and car-free city center exemptions), permit applications, resident feedback (inwonerspanel), neighborhood monitoring (wijkmonitor and Tiel in Cijfers), and the Sociale Poort for social care coordination. The municipality also offers financial products including the Toekomstbestendig Wonen Lening for sustainable home improvements. All services are interconnected through the municipal digital infrastructure, with Formulieren.tiel.nl serving as the form submission platform and 2Park managing parking systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Municipal Website (tiel.nl) Official municipal website providing comprehensive digital services, information, and administrative processes for residents, businesses, and visitors of Tiel, including WCAG 2.2 accessible forms and online applications.
• Sociale Poort Information and advice point for all residents of Tiel regarding care, help, and welfare, including parenting support, household assistance, work and income, and debt assistance. Provides a single point of contact for questions about care, help, and welfare.
• Autoluwe Binnenstad System Car-free city center management system that issues exemptions and permits for delivery services, taxis, and other businesses requiring access outside permitted time windows. Fees range from €10/day to €120/year and exemptions are linked to license plates via the e-loket or email.
• Parking Permits System Digital parking permit management system for residents and businesses in various zones around the city center, including Zone 1 (weekdays 08:00–18:00 plus Thursday 18:00–21:00) and Zones 2–6 (24-hour basis). Resident permits cost €84.25/year; business permits range from €311.00–€680.00/year.
• Vergunningen Portal Digital portal where residents and businesses can apply for various municipal permits including events, hospitality licenses, alcohol permits, camping permits, market stalls, advertising boards, and lotteries.
• Inwonerspanel (Citizen Panel) Resident panel program where registered residents aged 16+ can share opinions on municipal topics via free and voluntary membership, helping shape local policy and services. Used for surveys on parking, safety, communication, and other municipal matters.
• Toekomstbestendig Wonen Lening Sustainable housing loan program offering low-interest loans (€2,500–€35,000 for individuals) for homeowners to make energy-saving improvements and accessibility modifications. Administered by SVn in partnership with province Gelderland.
• Toekomstbestendig Wonen Lening VvE Sustainability loan program specifically for Owners Associations (VvE) to make apartment buildings more energy-efficient and accessible. Loan amounts range from €5,000–€175,000 for small VvEs up to €2,500,000 for large VvEs.
• Meldingen en Overlast Portal Online portal for residents to report issues, disturbances, or unsafe situations in the public space, including lost/found items, public space issues, street lighting, complaints, liability for damage, discrimination reporting, relocation notification, and pest control. Routes reports directly to municipal enforcement boa's.
• Digital Night Register for Accommodation Providers Mandatory digital registration system for overnight accommodation providers in the municipality of Tiel to register guests in accordance with municipal regulations.

Quantifiable outcome

• More than 700 inhabitants participated in the 2024 inhabitant research on service quality, with the municipality actively using feedback to improve service delivery
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature2 records

Partnerships

15 partnerships are on record, tiered core and minor.

• Santé PartnerscoreStrategic or Co-development PartnerSanté Partners is a healthcare organization collaborating with Gemeente Tiel through the Sociale Poort initiative, providing integrated care and welfare services to residents. This partnership enables a single point of contact for social care, combining municipal services with specialized healthcare providers.
• MEE Gelderse PoortcoreStrategic or Co-development PartnerMEE Gelderse Poort collaborates with Gemeente Tiel as part of the Sociale Poort, contributing expertise in care coordination and support services for vulnerable residents.
• Buurtzorg JongcoreStrategic or Co-development PartnerBuurtzorg Jong partners with the municipality through the Sociale Poort to provide youth care and family support services, ensuring integrated welfare delivery.
• ExpointsminorImplementation/ SI/ Consulting PartnerExpoints is the independent research bureau commissioned by Gemeente Tiel to conduct customer satisfaction surveys (klanttevredenheidsonderzoek). They receive resident contact data from the municipality and process it under GDPR-compliant agreements.
• Verian (formerly known as PBLQ)minorImplementation/ SI/ Consulting PartnerVerian conducted the 2024 inhabitant research (inwonersonderzoek) on municipal service quality, surveying 700+ residents to gather feedback on what works well and what can be improved.
• SVn (Stimuleringsfonds Volkshuisvesting Nederland)coreChannel Partner/ Reseller/ DistributorSVn is the national housing stimulus fund that administers the Toekomstbestendig Wonen Lening (sustainable living loans) on behalf of Gemeente Tiel and province Gelderland. SVn handles loan origination, administration, credit checks, and disbursement for home energy improvements and accessibility modifications.
• Provincie GelderlandcoreStrategic or Co-development PartnerProvince Gelderland co-funds the Toekomstbestendig Wonen Lening with Gemeente Tiel, providing attractive low-interest loans for home sustainability and accessibility improvements. This is a joint initiative under the Klimaatakkoord to achieve aardgasvrij targets.
• Nationaal Parkeerregister (NPR) / RDWcoreTechnology or IntegrationThe National Parking Register, managed by the RDW (Rijksdienst voor het Wegverkeer), is the central digital registry for parking rights. Gemeente Tiel registers parking rights in the NPR as part of its kentekenparkeren system.
• DesydecoreTechnology or IntegrationDesyde provides the cloud application used by Gemeente Tiel to manage and administer parking permits and visitor parking rights. This is the core system for the municipality's kentekenparkeren functionality.
• AvricoreChannel Partner/ Reseller/ DistributorAvri (Afvalverwijdering Rivierenland) handles waste collection and management in the municipality, and its buitengewoon opsporingsambtenaren (boa's) perform parking enforcement. As of July 2026, boa enforcement was brought back in-house by the municipality, while Avri continues waste services. Avri also handles dangerous situations in public spaces (0345-585353).
• Tobias BeheerminorChannel Partner/ Reseller/ DistributorTobias Beheer handles the collection of parking fines (parkeerboetes) on behalf of Gemeente Tiel when a vehicle is found without valid parking rights during a boa inspection.
• InPublicminorImplementation/ SI/ Consulting PartnerInPublic handles objections and appeals against parking fines (parkeer naheffingen) for Gemeente Tiel. Residents who disagree with a fine can submit an objection through InPublic.
• Landelijke Associatie van Gerechtsdeurwaarders (LAVG)minorChannel Partner/ Reseller/ DistributorLAVG receives cases where, after a distraint order (dwangbevel), payment has still not been received for parking fines. They pursue debt collection on behalf of the municipality.
• FruitStadEnergieminorStrategic or Co-development PartnerFruitStadEnergie is an energy cooperative by and for residents of Tiel, contributing to the municipality's sustainability goals and aardgasvrij (gas-free) transition.
• Energieloket RivierenlandcoreImplementation/ SI/ Consulting PartnerEnergieloket Rivierenland provides independent energy advice to residents of Tiel and the surrounding Rivierenland region. The municipality refers residents to this service for advice on home energy improvements and connects them with certified installation companies.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gemeente Wageningen: Gelderland municipality of similar scale with a knowledge-economy base. Comparable in operating a data-rich municipality and running citizen-engagement programs; benchmark for innovation adoption.
• Gemeente Neder-Betuwe: Adjacent Betuwe municipality with a comparable agricultural-economy base and population profile. Direct geographic and demographic peer for service-design and parking-policy benchmarking.
• Gemeente Gorinchem: Regional center of comparable scale (~37,000 residents) in Zuid-Holland. Comparable role as a mid-sized Dutch regional service hub, with overlapping parking, permitting, and care-coordination functions.
• Gemeente Buren: Direct neighbor in the Betuwe with a smaller population but highly comparable rural-urban governance structure. Useful peer for benchmarking small-municipality service delivery economics.
• Gemeente Culemborg: Neighboring Gelderland municipality in the Betuwe region that contracts enforcement services from Gemeente Tiel. Most directly comparable peer: similar population scale, geographic proximity, and overlapping service delivery model.
• Gemeente Maasdriel: Neighboring Gelderland municipality on the Maas with comparable population size. Useful peer for cross-border enforcement collaboration and regional economic development comparison.
• Gemeente Zaltbommel: Neighboring Betuwe municipality that also outsources BOA enforcement to Gemeente Tiel. Comparable size, demographic profile, and agricultural-town governance model make it a near-clone peer.
• Gemeente Veldhoven: North Brabant municipality of similar population (~45,000) with comparable industrial base and service-bundle design. Useful peer for digital-service maturity and citizen-engagement benchmarking.
• Gemeente Hardenberg: Mid-sized Overijssel municipality of comparable population scale and rural-urban mix. Useful peer for benchmarking social-domain (Wmo/Jeugdwet) delivery and shared-service models in non-urban settings.
• Gemeente West Betuwe: Merged Betuwe municipality formed in 2019 from Geldermalsen, Lingewaal, and Neerijnen. Comparable scale and regional positioning; serves as a benchmark for shared-service models across merged municipalities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/gemTiel
• Facebookfacebook.com/gemtiel
• LinkedInlinkedin.com/company/gemeente-tiel
• Instagraminstagram.com/gemeentetiel

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Tiel