Municipality of Tilburg

What Municipality of Tilburg does

Municipality of Tilburg (Gemeente Tilburg) is a statutory Dutch municipal government entity serving the city of Tilburg and three surrounding villages (Berkel-Enschot, Udenhout, Biezenmortel) in the North Brabant province of the Netherlands. It delivers the full scope of local public services mandated under Dutch municipal law, including tax collection (OZB property tax, waste tax, sewerage levy, dog tax), waste management, civil registry, permitting, social welfare, housing support, education, elderly care, and urban planning. Service delivery operates through a multi-channel model: a 24/7 digital platform at tilburg.nl (with DigiD and eHerkenning authentication, ReadSpeaker accessibility, and a Fixi public-issue reporting tool), four physical Stadswinkel service locations, a 14 013 phone hotline, and mobile recycling units.

The core technology stack is a digital government services platform supporting 90+ service categories, with the most recent significant addition being the January 2026 launch of subsidies.tilburg.nl, a digital subsidy management system. The municipality also operates BouwApp for construction project communications and integrates with shared mobility providers (Lime, Check, Greenwheels, MyWheels, SnappCar, OV-fiets). Compliance frameworks include Besluit digitale toegankelijkheid overheid (digital accessibility), AVG/GDPR, and Baseline Informatiebeveiliging Overheid (BIO).

The revenue model rests on three streams: municipal taxes and levies (OZB, waste tax, sewerage, dog tax), national and European government subsidies/grants for designated programs, and service fees for permits, licenses, and administrative services. The municipality allocates funds through ~40+ subsidy regulations targeting social resilience (up to €9,000), loneliness reduction (up to €2,500, €30,000 budget ceiling), cultural workspace (Atelierfonds up to €100,000), first-time homebuyer support (Starterslening up to €35,000, €12.775M 2026 budget), housing development partnerships (Koningswei 364 units), and economic innovation. The governing coalition for 2026-2030 is PRO/VVD/D66/CDA under the agreement 'Aandacht. Ambitie. Actie.'

Name

Municipality of Tilburg

Legal name

Gemeente Tilburg

Website

https://tilburg.nl

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Municipality of Tilburg (Gemeente Tilburg) is a Dutch municipal government entity serving approximately 225,000 residents across Tilburg and three villages, delivering tax collection, social welfare, housing, education, and urban planning services through a multi-channel digital platform, physical Stadswinkel offices, and statutory authority under Dutch municipal law.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242), Other Community Housing Services (624229)

SIC

Services-Social Services (8300), Services-Management Services (8741)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industries

Financial Assistance & Benefits Navigation Services (BPAGAEAK), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Municipal government services
• Local taxation
• Waste management services
• Citizen services portal
• Public administration

Headquarters

HQ city

LR Tilburg

HQ country

Belgium

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Municipal Taxes: Collection of local taxes including waste tax (afvalstoffenheffing), property tax (OZB), sewerage levy, dog tax, and other municipal levies. These form the core municipal revenue for service delivery.
2. Subsidies and Grants: Government subsidies and grants from national and European authorities for specific programs including social welfare, urban development, and environmental initiatives.
3. Service Fees: Fees for services such as permits, licenses, event organization approvals, and administrative services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

The Municipality of Tilburg delivers statutory local government services to residents and businesses of Tilburg, Berkel-Enschot, Udenhout, and Biezenmortel. Core offerings include waste collection and recycling, municipal tax collection (OZB, waste levy, sewerage charge, dog tax), civil registry services (births, marriages, deaths), passport and ID document issuance, permits and licenses, social welfare support, housing assistance including starter loans (Starterslening), subsidy programs for social initiatives, culture, and economic development, shared mobility services, and urban planning/development. Service delivery combines a digital portal (tilburg.nl) with physical Stadswinkel offices, a phone hotline, and mobile service points.

Product overview

The Municipality of Tilburg operates a unified digital platform (tilburg.nl) offering comprehensive citizen services alongside physical Stadswinkels. The core digital offering includes the citizen portal and digital subsidy system. Key products encompass shared mobility services (bikes, scooters, cars), housing support programs (starter loans, social housing), subsidy regulations for social initiatives, and urban development projects. The municipality provides 90+ distinct citizen service categories including waste management, taxes, permits, education, healthcare support, and economic development programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Tilburg.nl Citizen Portal Official municipal website portal providing citizens 24/7 access to municipal services, information, news, and online transactions including waste management, taxes, permits, subsidies, and civil registry services.
• Digital Subsidy System (subsidies.tilburg.nl) Online platform for citizens and businesses to apply for and manage municipal subsidies digitally using DigiD or eHerkenning authentication, supporting multiple subsidy regulations.
• Stadswinkel City Services (Physical Offices) Physical service locations in Tilburg center, Berkel-Enschot, Udenhout, and Biezenmortel where citizens access municipal services in person including appointments for passports, ID cards, driver's licenses, and other administrative services.
• Waste Collection and Recycling Services Municipal household waste collection, recycling, and milieustraat (environmental depot) operations managed in partnership with Brabants Afval Team (BAT), including mobile recycling units and the AfvalThuis.nl digital waste calendar.
• Permits and Licenses Issuance of business permits, environmental licenses, parking permits, event organization approvals, building permits, and other administrative licenses and permits required by residents and businesses.
• Civil Registry Services (Burgerlijke Stand) Registration and issuance of vital records including birth registration, marriage ceremonies, death registration, name use declarations, recognition of parenthood, and extraction of certificates.
• Passport, ID, and Driver's License Services Issuance of passports, identity cards (identiteitskaart), driver's licenses, nationality certificates, certified signature legalization, and Certificates of Good Conduct (VOG) by appointment at Stadswinkel offices.
• Social Welfare and Income Support (Bijstand) Income support programs including welfare benefit applications (uitkering), bijzondere bijstand (special assistance), individual income supplement, study supplement, child packages, and budget coaching for residents with low incomes.
• Starterslening (Starter's Loan) Municipal loan program of up to €35,000 for first-time homebuyers who cannot secure sufficient financing, helping them purchase their first home. Budget of €12.775 million in 2026 expected to fund approximately 365 new starter loans.
• Subsidieregeling Sociaal en Veerkrachtig Subsidy program combining previous 'Meer met Elkaar' and 'Samen voor Bestaanszekerheid' regulations, supporting small social initiatives up to €9,000 for activities promoting social resilience and community cohesion.
• Subsidieregeling Eenzaamheid Subsidy program supporting activities that prevent or reduce loneliness among residents, with maximum grants of €2,500 per initiative. Total budget ceiling of €30,000 for 2026-2027, managed in partnership with the Coalitie tegen Eenzaamheid Tilburg.
• Atelierfonds Subsidy fund supporting professional makers in the cultural and creative sector to acquire, renovate, or improve studio spaces. Maximum grant of €100,000 or 10% of total investment for atelier/purchase, €25,000 for start-up/friction costs.
• Shared Mobility Services Municipal program supporting shared transportation including cars (Greenwheels, MyWheels, SnappCar), bikes (Lime, Check, OV-fiets), and scooters (Check) to reduce car ownership and improve urban accessibility. Includes 300 shared bicycles (Lime), 300 shared bicycles (Check), and 250 shared electric scooters (Check).
• Koningswei Housing Development Urban development project creating 364 new sustainable homes including 62 owner-occupied apartments, 72 rental homes, 230 social housing units, and a care facility for dementia patients. Features an innovative greywater recycling system with €1.1 million joint investment from waterschap, province, and municipality. Developed by consortium of Amvest, a.s.r. real estate, TBV Wonen, and Huybregts Relou.
• Faunavoorzieningen (Wildlife Crossings) Municipal initiative to create wildlife passages and crossings under roads, improving biodiversity connectivity across 78 locations in the city through collaboration with nature organizations and landowners.
• Economic Strategy 2025-2050 Municipal economic development strategy outlining support for projects and activities contributing to the local economy and promoting innovation across the 25-year period.
• BouwApp Mobile application for citizens to receive updates about municipal construction and infrastructure projects, including planning information, accessibility changes, and project news.
• Tax Collection and Administration Collection of municipal taxes including waste tax (afvalstoffenheffing), property tax (OZB), sewerage levy (rioolheffing), dog tax (hondenbelasting), and WOZ-value assessments, including objection and remission processes.

Quantifiable outcome

• Subsidy programs supporting ~365 starter loans for first-time homebuyers annually
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Coalitie tegen Eenzaamheid Tilburg (Coalition against Loneliness)coreStrategic or Co-development Partner · 1 January 2019Coalition of approximately 75 organizations including residents, volunteers, healthcare professionals, social welfare organizations, cultural institutions, and housing corporations working together to reduce loneliness with specific focus on elderly and youth. Coalition started in 2019 with ~50 partners and has grown significantly.
• Stichting Kamers met AandachtcoreStrategic or Co-development PartnerNon-profit organization helping vulnerable young people (18-27) find stable housing by matching them with residents who have spare rooms. Municipality provides funding and support while foundation manages matching process and provides guidance to both hosts and youth.
• Stichting KleurkeminorStrategic or Co-development PartnerFoundation providing live music performances for dementia patients in care institutions. Receives municipal subsidy under Sociaal en Veerkrachtig program. Foundation has ~40 musicians and delivered 785 performances across ~45 care institutions in 2025.
• Brabants Afval Team (BAT)coreImplementation/ SI/ Consulting PartnerWaste collection partner handling household waste collection, recycling, and milieustraat (environmental depot) operations for Tilburg municipality.
• Elisabeth-TweeSteden Ziekenhuis (ETZ)coreStrategic or Co-development PartnerMajor regional hospital in Tilburg South-East (De Leij) area. Jointly developing zorgcampus (healthcare campus) with new emergency center at Dr. Bloemenlaan, improving healthcare accessibility in the region.
• Ons Middelbaar Onderwijs (OMO)coreStrategic or Co-development PartnerEducational board managing Theresialyceum school. Partnership for Phase 2 building project including new 4,000 sqm education space and shared stedelijke sporthal (city sports hall) for school daytime use and sports clubs evening/weekends.
• Amvest / a.s.r. real estate / TBV Wonen / Huybregts ReloucoreStrategic or Co-development PartnerDevelopment consortium for Koningswei project: 364 sustainable homes including 62 owner apartments, 72 rental units, 230 social housing, and care facility. Features innovative greywater recycling system with €1.1 million investment from waterschap, province, and municipality.
• Lime and Check (Shared Mobility)minorChannel Partner/ Reseller/ DistributorShared mobility providers: Lime provides 300 shared bicycles, Check provides 300 bicycles and 250 shared electric scooters for sustainable urban mobility, reducing car ownership and supporting public transport use.
• Nature Organizations and Land ManagersminorStrategic or Co-development PartnerCollaboration with ecological organizations and landowners for wildlife crossing infrastructure (78 locations) and biodiversity improvement through habitat connectivity projects.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Gemeente Eindhoven: Neighboring North Brabant municipality of comparable size (~235,000 residents). Directly comparable as a Dutch local government administering identical statutory functions (taxes, permits, social welfare, subsidies) to a similar demographic profile.
• Gemeente Breda: North Brabant municipality of similar scale (~185,000 residents). Comparable as a Dutch local authority offering the same suite of statutory services, subsidy programs, and digital citizen platforms (e.g., eHerkenning/DigiD).
• Gemeente Utrecht: Larger Dutch municipality (~360,000 residents) operating under identical Dutch municipal law. Comparable as a peer local authority with similar sustainability, housing, and digital-service modernization priorities.
• Gemeente 's-Hertogenbosch: Capital of North Brabant province (~155,000 residents). Directly comparable as a Dutch municipal government administering identical public services and operating a similar digital-plus-physical service delivery model.

Others

• VNG (Vereniging van Nederlandse Gemeenten): National association representing all Dutch municipalities. Comparable as an ecosystem/thematic peer: provides shared IT, policy frameworks, and BIO/AVG compliance tooling that Tilburg leverages, and serves as the inter-municipal benchmark and lobbying body.
• DigiD / Logius: Dutch national digital identity infrastructure operated under the Ministry of the Interior. Relevant as the enabling technology layer Tilburg depends on for citizen authentication; comparable in the sense that it defines the authentication UX and security baseline for all Dutch municipal digital services.

Broad incumbents

• Gemeente Amsterdam: Largest Dutch municipality (~900,000 residents) and a broad incumbent in Dutch local government. Comparable for advanced digital-service delivery, housing affordability programs, and shared-mobility partnerships.
• Gemeente Den Haag: Major Dutch municipality (~560,000 residents) operating under identical statutory framework. Comparable for subsidy portfolio design, accessibility compliance (Dutch Digital Accessibility Decree), and coalition governance.
• Gemeente Rotterdam: Major Dutch municipality (~660,000 residents) operating the same statutory municipal functions at significantly greater scale. Comparable for benchmarking service delivery, subsidy programs, and urban development approaches.

Regional players

• Gemeente Groningen: Northern Dutch municipality of comparable scale (~235,000 residents including students). Comparable as a Dutch local authority administering identical statutory functions, though operating in a different regional economic context.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/municipality-of-tilburg

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Municipality of Tilburg