TIXI Zürich

What TIXI Zürich does

TIXI Zürich is a Swiss non-profit association (gemeinnütziger Verein) founded in 1983 and headquartered at Letzigraben 89, 8003 Zürich. It provides door-to-door transportation services for permanently mobility-impaired individuals across the Canton of Zürich, deploying a fleet of wheelchair-accessible vehicles operated by roughly 400 volunteer drivers alongside 27 paid employees. The organization has been ZEWO-certified since 2005, signaling audited governance standards recognized in the Swiss charitable sector.

The operational model combines a structured member pricing scheme — a base co-payment of CHF 4.60 plus a 15% variable contribution — with ProMobil reimbursement capped at CHF 4,000 per member per year. Fleet capital expenditure is financed externally through a three-tier vehicle sponsorship program: Bronze at CHF 48,000, Silver at CHF 65,300–84,500, and Gold at CHF 113,300–118,000 over a six-year horizon. Geographic coverage has expanded progressively through integration with the ZVV (Zürcher Verkehrsverbund) tariff system, adding Zone 133 (Hinwil, Wernetshausen, Ringwil) in March 2024 and Zone 132 (Gossau, Wetzikon, Aathal-Seegräben) in September 2024.

Revenue mechanics combine member co-payments, donations, foundation grants, corporate sponsorships, and municipal contributions. Strategic institutional ties include the 2018 partnership with Losinger Marazzi, ongoing municipal vehicle donations from Küsnacht, Meilen, and Stäfa during 2025–2026, and the BGZ partnership announced for 10 June 2026. Governance is led by President Urs J. Fischer, elected April 2024.

Name

TIXI Zürich

Legal name

TIXI Zürich

Website

https://tixi.ch

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

TIXI Zürich is a Swiss non-profit founded in 1983 that provides door-to-door transportation for permanently mobility-impaired individuals across the Canton of Zürich using roughly 400 volunteer drivers and a wheelchair-accessible fleet.

Ownership category

akta.pro rank

Product category

Accessible Transportation Services

NAICS

Special Needs Transportation (485991)

SIC

Transportation Services (4700), Services-Social Services (8300)

akta.pro primary industry

Special Needs & Senior Transportation Services (TLAFAKAI)

akta.pro secondary industries

Accessible Shuttle & On-Demand Paratransit (Microtransit for Riders with Disabilities) (TLAFAKAK), Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport (HLAFANAJ)

Keywords

• Accessible transportation services
• Wheelchair accessible transport
• Volunteer driver service
• Disability paratransit services
• Mobility assistance transport

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Marketing or Sales, Others

Revenue model

1. Vehicle Sponsorship: Corporate sponsors finance TIXI vehicles through Gold, Silver, or Bronze sponsorship packages. Gold covers full acquisition, barrier-free modification, and operation of a vehicle. Sponsors receive brand visibility on vehicles for 6 years along with vehicle christening events and recognition in communications.
2. Individual Donations and Charitable Contributions: TIXI relies on donations from individuals, foundations, municipalities, and corporate sponsors. The organization is ZEWO-certified, guaranteeing transparent and efficient use of donations. Donations support operational costs and vehicle maintenance.
3. Municipal Support: Various municipalities in the canton of Zürich support TIXI through vehicle donations and direct funding, as the service enables mobility for disabled residents.
4. ProMobil Reimbursement: TIXI accepts ProMobil vouchers from eligible clients. ProMobil (Kanton Zürich foundation) reimburses rides at a base rate plus 15% co-payment from clients, up to CHF 4,000 annually per member.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

TIXI Zürich operates a door-to-door transportation service (TIXI Fahrdienst) for permanently mobility-impaired residents of Canton Zürich and partner municipalities, delivered by approximately 400 trained volunteer drivers using a fleet of wheelchair-accessible vehicles. The service is offered at fares comparable to public transport, supplemented by a tiered vehicle sponsorship program (Gold, Silver, Bronze) for corporate and foundation donors, and is funded through individual donations, foundation grants, municipal contributions, and ProMobil cantonal subsidies.

Product overview

TIXI Zürich is a non-profit transportation service organization operating as a single unified service—door-to-door transport for people with permanent mobility limitations. The core offering is the TIXI Fahrdienst, supplemented by vehicle sponsorship programs (Gold/Silver/Bronze tiers), driver safety training, and the TIXIpress member magazine. Approximately 400 volunteer drivers operate wheelchair-accessible vehicles. The organization has no software product offerings; its primary value proposition is human-powered transportation with a mission of inclusion and social participation for mobility-impaired individuals in the Zurich region.

Differentiator

Problem solved

Functional benefit

Products and services

• TIXI Fahrdienst Door-to-door transportation service for permanently mobility-impaired residents of Canton Zürich and partner municipalities (Küsnacht, Meilen, Stäfa, ZVV zones 132/133), delivered by approximately 400 trained volunteer drivers using a fleet of wheelchair-accessible vehicles and coordinated through a centralized dispatch and scheduling system. Fares are kept comparable to public transport, with ProMobil co-payment of CHF 4.60 plus 15% per trip available for eligible cantonal voucher holders. The service is targeted at wheelchair and rollator users who cannot use fixed-route public transit for medical, work, or daily-life journeys.
• Vehicle Sponsorship Program (Gold / Silver / Bronze) Three-tier corporate and foundation sponsorship offering for branded funding of TIXI vehicles: Gold (full vehicle acquisition, accessible modification, and operation; CHF 18,900-19,700 annually or one-time), Silver (new vehicle and modification; CHF 10,900-14,100 annually or one-time), and Bronze (vehicle maintenance; CHF 8,000 annually or one-time). Sponsors receive branded visibility on TIXI vehicles. Targeted at companies and foundations seeking a structured CSR partnership with a ZEWO-certified non-profit in the Zürich region.

Quantifiable outcome

• Over 40 years of continuous operation serving mobility-impaired residents of Kanton Zürich
• +2 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered flagship, core and minor.

• Teleinformatik Services AGflagshipTechnology or IntegrationIT services company supports TIXI as a TIXI Götti sponsor. CEO Alain Arnold values social responsibility. Company provides technology services alongside financial sponsorship.
• MeguraflagshipStrategic or Co-development PartnerCreative agency Megura has designed the TIXIpress member magazine for 5 years and created vehicle branding since 2018. CEO René Utiger emphasizes shared values of reliability, trust, and humanity. Megura provided the first 2026 edition free as a Social Partner.
• Fahrschule KochcoreStrategic or Co-development PartnerDriving school provides mandatory biennial Kontrollfahrt 75plus safety checks for volunteer drivers aged 75-80. Instructor Beat Schwendimann has won 'Best Driving Instructor of Switzerland' twice. Fahrschule Koch also operates the 'Herzprojekt' training program for disabled individuals to obtain driver's licenses.
• ProMobil Kanton ZürichflagshipChannel Partner/ Reseller/ DistributorFoundation established by Kanton Zürich provides travel vouchers for mobility-impaired residents. TIXI is an authorized service provider. ProMobil has contracts with 600+ transportation services in the canton.
• Blind-JoggingminorStrategic or Co-development PartnerNonprofit organization providing guide runners for visually impaired individuals. TIXI transports members to training sessions and events, enabling participation in running activities.
• Martin StiftungminorStrategic or Co-development PartnerFoundation providing employment for people with cognitive disabilities through ateliers including Grünplus garden/animal care. TIXI transports employees to work, enabling workplace integration.
• Alzheimer ZürichminorStrategic or Co-development PartnerOrganization supporting dementia patients and families through counseling and services. TIXI provides transportation for affected individuals to maintain daily routines and access support services.
• Fragile SuisseminorStrategic or Co-development PartnerPatient organization for brain injury survivors providing support, counseling, and rehabilitation assistance. TIXI provides transportation enabling members to access services and maintain independence.
• Stiftung Pro Senectute Kanton ZürichminorChannel Partner/ Reseller/ DistributorSenior organization processes ProMobil applications for elderly residents with mobility limitations in Kanton Zürich.
• TelezüriminorGTM or Marketing PartnerLocal television station serves as a media partner, providing coverage of TIXI activities and events.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Caritas Schweiz: Swiss charitable confederation running social-services programs including mobility and accompaniment for vulnerable populations. Comparable nonprofit structure, donor dependency, and mission overlap with disability and elderly care.
• Pro Senectute Kanton Zürich: Foundation providing services for elderly residents in Canton Zürich, including mobility support and ProMobil application processing. Directly comparable elderly-mobility mission and overlapping cantonal footprint.
• Behinderten-Fahrdienst Basel-Landschaft (or equivalent cantonal paratransit): Other Swiss cantons operate their own accessible-transport services (e.g., Basel, Bern, St. Gallen) using volunteer or subsidized models. Direct functional peers to TIXI in adjacent cantons, illustrating both the replicable model and TIXI's single-canton scope limitation.
• Independent Transportation Network (ITN): US-based nonprofit rideshare for seniors using volunteer drivers and paid staff. Closest international functional analogue to TIXI — same volunteer-driven, door-to-door, accessibility-focused model serving a comparable passenger demographic.
• ProMobil Kanton Zürich: Cantonal foundation that issues travel vouchers to mobility-impaired Zürich residents and contracts 600+ transport providers including TIXI. Directly comparable mission and customer base, operating the funding layer that TIXI rides on.

Broad incumbents

• Schweizerisches Rotes Kreuz (Swiss Red Cross): Large national humanitarian organization offering transport and accompaniment services for elderly and disabled people across Switzerland through its regional cantonal branches. Comparable in mission and volunteer-driven model, but operating at a broader scale and scope than TIXI's mobility-only niche.
• SBB CFF FFS (Swiss Federal Railways): National rail operator with a published accessibility program (assist services, barrier-free stations). Overlaps with TIXI on accessible passenger mobility in Canton Zürich but operates at vastly larger scale with paid staff and infrastructure-led solutions.
• PostAuto Schweiz: Swiss public bus operator providing scheduled regional and accessible transport across Canton Zürich and beyond. Comparable passenger-mobility mission; serves many of the same geographic zones that TIXI is expanding into, but as a paid public-service incumbent.
• Uber (Assist / WAV): Global ride-hailing platform with dedicated accessible-ride products (Uber Assist, Uber WAV) operating in major European cities. Compares on accessible passenger mobility; a potential encroachment on TIXI's niche if it expands deeper into Swiss regional markets.

Emerging players

• Via Transportation: Global paratransit and on-demand transit technology platform partnering with public agencies to deliver accessible, shared rides. Comparable accessible-transit mission; differs as a technology/SaaS player rather than an operator, but represents a credible new model that may eventually compete for cantonal contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCXA4Gfq1xXX6HmuCqZZYEdQ
• Facebookfacebook.com/TIXIzuerich
• LinkedInlinkedin.com/company/tixi-zurich

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TIXI Zürich