Toray Malaysia Systems Solution

What Toray Malaysia Systems Solution does

Toray Malaysia Systems Solution Sdn. Bhd. (TMS) is a wholly-owned Malaysian subsidiary of Toray Industries, Inc. (Japan) and the first entity placed under the direct supervision of Toray Japan's Information Systems Division. Established as an IoT R&D division in May 2016 and formally opened in October 2017, TMS operates from Bayan Lepas, Penang, with a headcount of 51, and functions as a Global Shared Service provider delivering IT solutions to Toray Group companies in Malaysia and Toray Companies worldwide.

The company's offering is organized around six service lines: Workstyle Today (digital workplace transformation anchored on Microsoft 365, e-workflow and e-signature), R&D Services for Industry 4.0 (IoT, AI, RFID research and development, including Generative AI R&D launched in 2023 and IoT Machine Control in 2022), Cloud Services (infrastructure setup, migration, hybrid cloud management), Software Application Solutions (full-cycle web, mobile and RFID application development), TMS Academy (HRD Corp-certified IT training established in 2020), and Information Security (consulting, audit, infrastructure security and awareness). Underlying capabilities include a proprietary IoT standardized platform (since 2017), UHF RFID implementation (since 2015), AI Chatbot and AI Image Classification (since 2021), and an internal AI API portal. Technology and channel partnerships span Microsoft, Zebra Technologies and Fortinet; an academic MoU was signed with Universiti Sains Malaysia under the MRI3 program in December 2023.

TMS operates a professional services, quote-based pricing model executed through enterprise field sales. Its primary customer base is captive (Toray Group Malaysia and Toray Companies worldwide); external enterprise engagements and select government/academic partnerships (MRI3) provide modest diversification. Marketing is conducted via the corporate website, Facebook, press releases and industry events, with lead flow supplemented by the parent's global network. The company holds MSC Malaysia Status (since 2018), HRD Corp trainer accreditation, and four consecutive Penang Green Office certifications (2017–2025), and operates an almost fully paperless internal environment.

Name

Toray Malaysia Systems Solution

Legal name

Toray Malaysia Systems Solution Sdn. Bhd.

Website

https://tms.toray

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Toray Malaysia Systems Solution Sdn. Bhd. is a Penang-based, wholly-owned subsidiary of Toray Industries, Inc. (Japan), functioning as a Global Shared Service provider delivering IT solutions spanning IoT, AI, RFID, cloud, software development, training, and cybersecurity to Toray Group companies in Malaysia and worldwide, with select external engagements.

Ownership category

akta.pro rank

Product category

Enterprise IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Governance, Risk & Compliance (GRC) Managed Services (BPAEADAJ)

Keywords

• Enterprise IT services
• Cloud computing services
• IoT development
• AI R&D services
• Cybersecurity consulting

Headquarters

HQ city

Penang

HQ country

Malaysia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. IT Solutions and Services for Toray Group: TMS provides full suite of information technology solutions and support for all aspects of business operations, ranging from planning, development and operation of information systems, serving as a Global Shared Service provider for Toray Group companies in Malaysia and Toray Companies worldwide.
2. Digital Transformation & Industry 4.0 Services: Provides IoT, AI, RFID, Cloud, and Industry 4.0 R&D and implementation services to Toray Group Malaysia and external companies. Includes customized IoT solutions, AI solutions, and digital transformation consulting.
3. Training Academy Services: TMS Academy provides IT training services to Toray Group Malaysia with HRD Corp claimable courses. Also offers regional training services. Courses cover Microsoft tools, Power BI, Generative AI, and Digital Transformation.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Toray Malaysia Systems Solution provides a full suite of information technology solutions and support for Toray Group companies in Malaysia and worldwide, ranging from planning, development, and operation of information systems. Core offerings include IoT/AI/RFID R&D for Industry 4.0, cloud infrastructure and migration services, full-cycle software application development, digital workplace transformation (Workstyle Today), HRD Corp-certified IT training, and cybersecurity consulting.

Product overview

Toray Malaysia Systems Solution (TMS) provides a comprehensive suite of IT solutions as a unified portfolio of six interconnected service offerings. The core offerings include Workstyle Today (digital workplace transformation with M365, E-Workflow, E-Signature), R&D Services for Industry 4.0 (IoT, AI, RFID development), Cloud Services (infrastructure, migration, backup), Software Application Solutions (full-cycle development for web, mobile, RFID), Training Academy (HRD Corp certified IT training), and Information Security (cybersecurity consulting and awareness). TMS operates as the Global Shared Service provider for Toray Group's IT solutions, enabling digital transformation through these integrated services.

Differentiator

Problem solved

Functional benefit

Brands

• TMS Academy: Training Academy established in 2020 with mission to provide innovative learning solutions and become Toray Global Center of Excellence for training services.

Products and services

• Workstyle Today Digital workplace transformation solution enabling employees to work securely from any location on any device. Includes M365 services, E-Learning, E-Workflow, E-Signature, and E-commerce modules for Toray Group companies and external enterprises.
• R&D Services (Industry 4.0) Research and development services covering IoT, AI, RFID, and Industry 4.0 technologies for Toray Group companies and external enterprises. Includes technology research, AI R&D services, IoT R&D services, RFID R&D services, IoT standardize platform, IoT machine control, AI chatbot, AI image classification, and Generative AI R&D.
• Cloud Services Cloud computing solutions including cloud infrastructure setup consultancy, cloud migration (assess, plan, adopt, govern), cloud backup and recovery, and Hybrid Cloud environment management for Toray Group companies and external enterprises.
• Software Application Solutions Full-cycle software development services including web application development, mobile apps development, RFID application development, and UI Design & Development for Toray Group companies and external enterprises.
• Training Academy (TMS Academy) IT training services offering courses in Microsoft technologies (Power Automate, Planner, Excel, PowerPoint, Word), Power BI, Generative AI, Information Security awareness, and Digital Transformation. HRD Corp certified training provider.
• Information Security Cybersecurity services providing information security measures including procedures and policies, security consulting (health check, audit, risk reporting, infrastructure security), and security awareness education and training for Toray Group companies and external enterprises.

Quantifiable outcome

• Paperless office operations achieved with electronic eSignature workflow for all internal authorization
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Universiti Sains Malaysia (USM)coreStrategic or Co-development Partner · 14 December 2023TMS signed Memorandums of Understanding (MoU) under the Malaysia MRI3 program (Higher Education Ministry's Research and Industry-Infused Incubator) on 14 December 2023, with ceremony witnessed by Datuk Seri Dr. Awang Adek Hussin, Chairman of USM Board of Governors. The program develops high-skilled graduates for E&E and IT sectors.
• MicrosoftcoreTechnology or IntegrationMicrosoft is shown as a partner logo on the TMS website footer. TMS provides Microsoft 365 services (M365) as part of its Workstyle Today solutions, and offers Microsoft Power Platform training courses (Power Automate, Planner, Power BI) through its Training Academy that are HRD Corp claimable.
• Zebra TechnologiescoreTechnology or IntegrationZebra Technologies is shown as a partner logo on the TMS website footer. Zebra provides enterprise-grade mobile computing, scanning, and RFID technologies that complement TMS's IoT, RFID, and Industry 4.0 solutions.
• FortinetcoreTechnology or IntegrationFortinet is shown as a partner logo on the TMS website footer. Fortinet provides cybersecurity solutions including firewalls and network security that complement TMS's Information Security services.
• Penang Green CouncilminorOthersPenang Green Council audits and certifies TMS for the Penang Green Office Award program, awarding TMS its 4th consecutive certification for environmental sustainability practices.

Scale indicators3 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• DXC Technology: Global IT services company (formed from HP Enterprise Services and CSC merger) providing cloud, workplace, security, and modern IT services; competes with TMS's Workstyle Today, Cloud, and Information Security offerings.
• Accenture: Global IT services and consulting leader with deep Malaysia presence delivering digital transformation, cloud, and Industry 4.0 programs; competes with TMS for the same enterprise digitalization mandates in Malaysia, though at vastly larger scale.
• IBM Malaysia: IBM's Malaysian operations deliver enterprise IT services, hybrid cloud, and AI/IoT consulting; directly comparable to TMS's Cloud Services and AI/IoT R&D offerings, although IBM's portfolio is far broader and includes proprietary platforms.
• Wipro: Global IT services and consulting company with Malaysia delivery centers offering cloud, cybersecurity, and digital transformation; competes for the same enterprise clients and capabilities as TMS.
• NTT Data: Global IT services provider with significant APAC and Malaysia presence delivering cloud, digital transformation, and Industry 4.0 consulting; directly comparable to TMS's enterprise IT services portfolio.
• Tata Consultancy Services (TCS): Large Indian IT services firm with active Malaysia operations providing cloud, IoT, AI, and digital workplace services; competes with TMS for enterprise digital transformation work in Malaysia and ASEAN.
• Infosys: Global IT services firm with established Malaysia presence providing digital transformation, cloud, and Industry 4.0 services to manufacturing and enterprise clients; comparable to TMS in service mix but with global delivery scale.

Direct peers

• Mesiniaga Berhad: Malaysian-listed IT services company offering enterprise application services, cloud, and managed services; a like-for-like local peer competing with TMS for Malaysian enterprise digital transformation work.

Regional players

• FPT Software: Vietnam-headquartered IT services firm with broad ASEAN delivery capability offering AI, IoT, cloud, and digital transformation services; competes with TMS for regional enterprise clients and ASEAN-based digitalization mandates.

Emerging players

• Pentamaster Corporation: Malaysian-listed automation and smart factory solutions provider specializing in Industry 4.0, IoT-enabled equipment, and machine vision; comparable to TMS's R&D Services and IoT Machine Control capabilities in manufacturing automation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Toray-Malaysia-Systems-Solution-109665851400237
• LinkedInlinkedin.com/company/toray-malaysia-systems-solution

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Toray Malaysia Systems Solution