Toronto Housing & Homeless Supports (The Salvation Army)

What Toronto Housing & Homeless Supports (The Salvation Army) does

Toronto Housing & Homeless Supports (THHS) is the integrated shelter network of The Salvation Army in Toronto, operating six permanent shelters serving men, women, and seniors experiencing homelessness, plus three programs housed in two temporary hotel locations added since December 2022. The six permanent facilities are Evangeline Residence (women, 2808 Dundas St West), Florence Booth House (women, currently temporarily relocated to 66 Norfinch Drive during renovations), Islington Seniors' Shelter (2671 Islington Ave), Maxwell Meighen Centre (men, 150 Central St), New Hope Leslieville (men, 60-bed facility opened January 2018 at 29 Leslie St), and The Gateway (mixed, 107 Jarvis Street). The temporary hotel locations at 66 Norfinch Drive (serving 100 women from Florence Booth House plus a 94-bed extension of New Hope Leslieville) and 50 Estate Drive (serving 131 men as an extension of Maxwell Meighen Centre) together add approximately 325 incremental beds beyond the permanent network.

Services are delivered free of charge to clients and include emergency accommodation, food, clothing, pastoral care, addiction counselling, and housing transition assistance. THHS also operates Gateway Linens, a social enterprise providing employment, stipends, and job training to shelter residents as a pathway to permanent housing. According to organizational communications, Toronto shelters helped approximately 400 women and men find their own apartments in 2016, and on any given night Toronto has roughly 9,000 men, women, and children without housing. Client access is managed through walk-in services, a Central Intake phone line (416-397-5637), and the municipal 211 phone service.

THHS is a registered Canadian charity (# 10795 1618 RR0298) operating as part of The Salvation Army Canada and Bermuda Territory, with no public listing. The five-shelter network was consolidated under unified Executive Director leadership in 2013, formally branded as THHS in October 2014, expanded to six shelters with New Hope Leslieville in January 2018, and added hotel-based temporary capacity in December 2022. Current leadership includes Executive Director Mauricio Urtecho, Assistant Executive Director Jake Aikenhead, Executive Assistant Duke Samaka, HR Advisor Shannon MacKinnon, Business Manager Mohammed Rashid, and Mission & Communications Coordinator Erin Marshall. Revenue derives from donations, government funding, and social enterprise activity, none of which is publicly disclosed.

Name

Toronto Housing & Homeless Supports (The Salvation Army)

Legal name

The Salvation Army in Canada

Website

https://torontohhs.org

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Toronto Housing & Homeless Supports operates six permanent Salvation Army shelters plus two temporary hotel sites in Toronto, delivering free emergency accommodation, food, pastoral care, addiction counselling, and housing transition support to men, women, and seniors experiencing homelessness.

Ownership category

akta.pro rank

Product category

Homeless Shelter Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Homeless shelter services
• Emergency housing support
• Addiction counselling services
• Pastoral care programs
• Social enterprise employment

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels3 records

Marketing channels4 records

Core offering

Toronto Housing and Homeless Supports (THHS) operates an integrated network of six permanent shelters and three programs in two temporary hotel locations across Toronto, providing emergency shelter, food, clothing, pastoral care, addiction counselling, and housing transition support to people experiencing homelessness. The organization also runs social enterprise programs (such as Gateway Linens) that provide employment, stipends, and job training to help shelter residents transition into permanent housing. All services are delivered free of charge to clients, funded through donations and charitable support.

Product overview

Toronto Housing and Homeless Supports (THHS) operates a network of six permanent shelters across Toronto providing emergency accommodation and support services for people experiencing homelessness. The organization also manages three programs in two temporary hotel locations to address high shelter demand. Core services include food, shelter, clothing, pastoral care, addiction counselling, and housing assistance. THHS offers social enterprise programs like Gateway Linens that help residents transition into permanent housing. The six shelters—Evangeline Residence (women), Florence Booth House (women), Islington Seniors' Shelter, Maxwell Meighen Centre (men), New Hope Leslieville (men), and The Gateway (mixed)—serve different populations including women, men, and seniors. Integrated under The Salvation Army since 2013.

Differentiator

Problem solved

Functional benefit

Brands

• Gateway Linens: Social enterprise providing employment, job training, and support services for shelter residents transitioning into their own housing.

Products and services

• Evangeline Residence Women's shelter providing food, shelter, clothing, pastoral care, addiction counselling, and housing help. Located at 2808 Dundas St West, Toronto, ON M6P 1Y5.
• Florence Booth House Women's shelter providing emergency accommodation and support services. Currently operating from temporary location at 66 Norfinch Drive due to renovations at permanent location, with capacity for 100 women.
• Islington Seniors' Shelter Specialized shelter for seniors experiencing homelessness. Located at 2671 Islington Ave, Toronto, ON M9V 2X6.
• Maxwell Meighen Centre Men's shelter providing emergency accommodation and wrap-around support services. Located at 150 Central St, Toronto, with an extension at the 50 Estate Drive temporary hotel location housing 131 men.
• New Hope Leslieville Men's shelter opened in 2018 with 60-bed capacity. Provides shelter and programming for single men experiencing homelessness. Located at 29 Leslie St, Toronto, ON M4M 3C3, with an extension at the 66 Norfinch Drive temporary location housing 94 men.
• The Gateway Shelter serving adults experiencing homelessness with drop-in services and social enterprise programs. Located at 107 Jarvis Street, Toronto, ON M5C 2H4.
• Gateway Linens Social enterprise program providing employment, stipends, and job training for shelter residents transitioning to permanent housing.

Quantifiable outcome

• Approximately 400 people helped find their own apartments annually

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators7 records

Recent moves9 records

Expansion highlights4 records

Direct peers

• YWCA Toronto: Toronto-based nonprofit operating women's shelters, transitional housing, and supports for women experiencing homelessness and gender-based violence. Directly comparable as a Toronto shelter provider with similar mission and service integration, particularly aligned with THHS's women-focused facilities (Evangeline, Florence Booth).
• St. Michael's Homes (Toronto): Toronto nonprofit providing residential addiction recovery, supportive housing, and shelter programs. Comparable as a Toronto-based Christian charity offering integrated shelter and addiction counselling services overlapping with THHS's addiction counselling offering.
• Fred Victor: Toronto-based charitable organization operating shelters, transitional housing, and drop-in services for people experiencing homelessness. Directly comparable as a fellow Toronto shelter provider with overlapping programs (emergency shelter, housing transition, addiction and mental health supports) and similar nonprofit operating model.
• Covenant House Toronto: Toronto shelter and housing organization serving youth and young adults experiencing homelessness, with crisis shelter, transitional housing, and wraparound supports. Comparable as a Toronto-based nonprofit shelter operator under a faith-informed parent organization (Covenant House) with similar service mix and referral pathways.
• Good Shepherd Ministries (Good Shepherd Hamilton): Canadian faith-based nonprofit operating emergency shelters, drop-ins, and social enterprises for people experiencing homelessness and poverty. Comparable model combining shelter with social enterprise (similar to THHS's Gateway Linens) and Christian faith-based programming.

Regional players

• Calgary Homeless Foundation: Calgary-based nonprofit coordinating housing-first and shelter programs across the city, with government and donor funding. Comparable as a Canadian urban homelessness-focused organization with system-coordination role, but serves a different geography.
• Old Brewery Mission (Montreal): Montreal-based shelter and housing nonprofit serving people experiencing homelessness with emergency shelter, transitional housing, and housing-first programs. Comparable in mission and integrated service model, but operates in a different Canadian metropolitan market.

Broad incumbents

• Covenant House (US National): US-wide faith-based nonprofit operating youth shelters and housing programs across multiple cities. Comparable to THHS's faith-based shelter model and integrated services, but at much larger scale and focused on youth rather than adults.
• Salvation Army Canada (National): National parent and broader operator of which THHS is a regional division. Operates shelters, addiction treatment, and social services across Canada and Bermuda, providing funding, governance, and brand infrastructure to THHS.

Emerging players

• PATH (People Assisting the Homeless, Los Angeles): Los Angeles nonprofit operating interim housing, rapid rehousing, and supportive services for people experiencing homelessness. Comparable as an operator of shelter-to-housing programs with strong employment and housing outcomes focus, though located in a different market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/torontohhs
• Facebookfacebook.com/torontohhs
• Instagraminstagram.com/torontohhs
• LinkedInlinkedin.com/company/thhs

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Toronto Housing & Homeless Supports (The Salvation Army)