Ayuntamiento de Torrevieja

Name

Ayuntamiento de Torrevieja

Legal name

Ayuntamiento de Torrevieja

Website

https://torrevieja.es

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (921), Remediation and Other Waste Management Services (5629)

SIC

Sanitary Services (4950), Refuse Systems (4953)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industry

Commercial & Office Waste Collection (Non-hazardous) (EUAIAGAA)

Keywords

• Municipal public services
• Citizen administration services
• Digital government services
• Urban planning regulation
• Local economic development

Headquarters

HQ city

Torrevieja

HQ country

Spain

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Municipal Tax Revenue: The municipality collects local taxes including IBI (Impuesto sobre Bienes Inmuebles), IVTM (vehicle tax), IAE (business tax), and various fees for public services, permits, and licenses.
2. Public Service Fees: Fees for municipal services such as water, waste collection, cemetery services, market stalls, public space occupation, and cultural facilities.
3. European PRTR Funding: Significant grants from the Plan de Recuperación, Transformación y Resiliencia (Next Generation EU) supporting digital modernization, cybersecurity, commercial area modernization, tourism sustainability, waste collection improvements, and low emissions zone implementation.
4. European and Regional Employment Subsidies: Funding from LABORA/Servef for employment programs including EMPUJU (youth), EXPLUS (30+), TORREVIEJA OCUPA-T municipal employment plans, job training workshops (Escuela Taller, Taller de Empleo), and subsidies for hiring vulnerable populations.

Go-to-market motion1 record

Distribution channels7 records

Marketing channels9 records

Core offering

The Ayuntamiento de Torrevieja is the municipal government of Torrevieja (Alicante, Spain), delivering public administration services to over 100,000 residents including a large international population. Its core offering comprises electronic administrative procedures via the Sede Electrónica, in-person and self-service municipal services, urban regulation and zoning, taxation, local economic and employment support through the ADL, and smart-city programs covering cybersecurity, mobility, sustainability, tourism, and waste management (AGRESA biowaste collection).

Product overview

Ayuntamiento de Torrevieja operates as a municipal government providing comprehensive public services through a digital services ecosystem. The core offering centers on the Sede Electrónica (Electronic Headquarters) for administrative procedures, supplemented by the Firma Digital (Digital Signature) service for secure document signing. The municipality runs specialized departments including the Agencia de Desarrollo Local (ADL) for employment and business development, the Centro Comercial Abierto LASAL for commercial area modernization, and the Concejalía de Innovación for digital transformation. Key infrastructure includes the Centro de Operaciones de Ciberseguridad for municipal IT security, CIBERQUIOSCO self-service kiosks for citizen services, and various sustainability initiatives including separate waste collection and Low Emission Zones. The tourism sector is supported by the Plan de Sostenibilidad Turística with tourist intelligence capabilities. All services are accessible through electronic channels with both Spanish and multilingual support.

Differentiator

Problem solved

Functional benefit

Brands

• LASAL - Centro Comercial Abierto: Open commercial center initiative for urban commercial area revitalization and modernization, funded under PRTR program.
• Tech FabLab Torrevieja
• Programa OCUPA-T

Products and services

• Sede Electrónica
• Firma Digital
• CIBERQUIOSCO - Oficina Electrónica Autoservicio
• Pago Tributos Online
• AGRESA - Recogida Separada de Biorresiduos
• Aplicación Informática Gestión Padrón Municipal

Quantifiable outcome

• 27 unemployed persons to be hired through TORREVIEJA OCUPA-T 2026 program
• +5 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability6 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered core, major and minor.

• Universidad de Alicante (UA)coreStrategic or Co-development Partner · 28 July 2026The Universidad de Alicante and the Ayuntamiento de Torrevieja signed a convention on 28 July 2026 for the renewal of the UA's seat in Torrevieja, continuing academic cooperation and educational services in the municipality.
• Tech FabLab Comunidad ValencianamajorStrategic or Co-development PartnerTech FabLab CV is part of the RETECH (Redes Territoriales de Especialización Tecnológica) project. The municipality participates in EmprendeTech FP, Spin Offs Empresariales, Órbita startup program, and startup Demo Days through this network, fostering technological innovation and entrepreneurship in the region.
• Creama-CalpminorStrategic or Co-development PartnerCollaborates with the Ayuntamiento de Calp and CEEI Elche to deliver generative AI training for local entrepreneurs and business owners, as part of the broader innovation ecosystem support.
• CEEI Elche (Centro Europeo de Empresas e Innovación)minorStrategic or Co-development PartnerPartners with Creama-Calp and Torrevieja municipality to deliver entrepreneurship and AI training programs for local businesses.
• Fundación Parc Científic Universitat de València (FPCUV)minorStrategic or Co-development PartnerSupporting organization for the VLC START-UP Awards, promoting innovation and startup ecosystem development that benefits Torrevieja entrepreneurs.
• Spin Offs Empresariales NetworkminorStrategic or Co-development PartnerTech FabLab program focused on building innovation culture in companies, conducting workshops and networking events with companies like Estrella Galicia to share entrepreneurial best practices.
• INCIBE (Instituto Nacional de Ciberseguridad)majorStrategic or Co-development PartnerNational cybersecurity institute partnering with the municipality for Smart to People cybersecurity awareness and training talks (III and IV delivered 2 July 2025 at the municipal plenary hall), with file reference 103922/2024 covering cybersecurity training and entrepreneurial activities for citizens.
• Smart To People Solutions, SLminorStrategic or Co-development PartnerTechnology partner in cooperation agreement with the municipality for cybersecurity awareness, information, and training, as well as development of entrepreneurial activities in cybersecurity for citizens (File 103922/2024).
• Órbita 2026 Startups Program ParticipantsminorStrategic or Co-development Partner10 startups participating in the Órbita 2026 program, representing the most innovative ventures in the local entrepreneurship ecosystem supported by the municipality's innovation department.
• Tourism Council of Comunidad Valenciana (Comunidad Valenciana)minorStrategic or Co-development PartnerCooperation agreement between the Tourism Department of the Generalitat Valenciana and the Ayuntamiento de Torrevieja for the promotion of tourism products in Torrevieja in 2025, supporting the Plan Estratégico de Turismo 2025-2029.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• SaaSPalooza / Local Governments (Tech FabLab CV): Tech FabLab Comunidad Valenciana, the regional RETECH network that the Ayuntamiento participates in. Comparable as an emerging regional player building innovation and digital skills programs for local governments and entrepreneurs; partner-level rather than competing.

Direct peers

• Ayuntamiento de Valencia: Valencia's municipal government, sharing the same autonomous community (Comunitat Valenciana) regulatory environment. Comparable in offering Sede Electrónica, tourism services, low emission zones, and EU-funded transformation projects under PRTR/Generalitat Valenciana co-financing.
• Ayuntamiento de Barcelona: Barcelona's municipal government with a similar digital government and smart city agenda. Comparable in offering digital citizen services, urban mobility, and innovation programs; serves as a benchmark for advanced municipal technology adoption in Spain.
• Ayuntamiento de Alicante: Provincial peer within Alicante province. Provides the same scope of municipal services (taxation, waste, urban planning, citizen attention, employment programs) to a similar coastal-resident demographic. Useful benchmark for service delivery cost and digital adoption pace.
• Ayuntamiento de Madrid: Madrid's municipal government, providing the full range of e-government, waste management, tourism, and social welfare services at a much larger scale. Directly comparable in function (Spanish municipal administration) and product offering (Sede Electrónica, citizen attention, urban planning).

Broad incumbents

• Ferrovial: Large Spanish infrastructure and urban services operator with municipal government as a primary customer segment. Comparable in delivering end-to-end urban infrastructure projects, including sustainability, mobility, and waste-related municipal initiatives.
• FCC (Fomento de Construcciones y Contratas): Major Spanish environmental services and infrastructure group. Comparable as a private-sector provider of waste collection, sanitation, and urban services to municipalities; relevant for benchmarking AGRESA biowaste operations and commercial area maintenance contracts.
• Urbaser: ACS Group subsidiary providing urban services including waste collection, street cleaning, and green area maintenance to municipalities across Spain and globally. Directly comparable to the refuse systems and sanitary service functions the Ayuntamiento operates or contracts.

Others

• Cisco (Smart City): Global technology provider of networking, IoT, and cybersecurity platforms widely used by municipalities for Smart City and digital government infrastructure. Comparable in providing the underlying technology stack that underpins Torrevieja's Cybersecurity Operations Center and urban connectivity.

Regional players

• Ayuntamiento de Murcia: Regional peer in southeastern Spain, comparable in size and Mediterranean urban profile. Offers parallel e-government, waste collection, and employment services but operates under a different autonomous community, providing a useful out-of-region comparison for service design.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/TorreviejaAyto
• YouTubeyoutube.com/channel/UCCv599kv4gV0QabgiXi8PeA
• Facebookfacebook.com/AyuntamientoTorrevieja
• Instagraminstagram.com/ayuntamientotorrevieja
• LinkedInlinkedin.com/company/ayuntamiento-de-torrevieja

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Ayuntamiento de Torrevieja