Total Pool Services Ltd

Name

Total Pool Services Ltd

Legal name

Total Pool & Spa Services

Website

https://totalpoolservices.ca

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Pool and Spa Maintenance Services

akta.pro primary industry

Routine Pool Cleaning (Skimming, Vacuuming, Brushing) (HSAIALAA)

akta.pro secondary industries

Water Testing & Chemical Balancing (HSAIALAB), Pool Opening & Seasonal Startup (HSAIALAD), Pool Closing & Winterization (HSAIALAE), Equipment Installation & Upgrades (Automation, Covers, Sanitizers) (HSAIALAJ), Pool & Spa Chemicals (Chlorination, pH Control, Algaecides) (CRAJAKAL)

Keywords

• Pool maintenance services
• Spa maintenance services
• Seasonal pool opening
• Pool equipment repair
• Pool water chemistry

Headquarters

HQ city

Kelowna

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Weekly Maintenance Services: Recurring weekly maintenance contracts providing pool and spa cleaning, water testing, equipment checks, and chemical balancing. Revenue is generated through subscription-based service packages with weekly visits.
2. Product Sales (Online Store): Sales of pool and spa chemicals and related products through the company's online store. Products are delivered within the Okanagan Valley, with free delivery for orders of $250 or more. Freight charges apply for smaller orders.
3. Pool Opening/Closing Services: One-time seasonal services for pool opening and closing at the beginning and end of each season.
4. Repair Services: One-time repair services for pool equipment including pumps, heaters, covers, liners, chlorinators, and salt systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Total Pool Services Ltd provides recurring weekly pool and spa maintenance, on-call repair and service work, seasonal pool opening and closing, and retail sales of pool and spa chemicals and supplies (including Dazzle water-care products) to residential customers across the Okanagan Valley. The offering combines hands-on field service with an online consumables store, targeting homeowners who want outsourced, preventative care for their pools and spas.

Product overview

Total Pool Services Ltd operates as a single unified service offering rather than a software platform. The company provides comprehensive pool and spa maintenance services in the Okanagan Valley, including weekly maintenance packages (Full Service - Weekly Maintenance for pools, Spa Maintenance, and Test & Treat), repair services for equipment (pumps, heaters, covers, liners, chlorinators, salt systems), and seasonal services (Pool Opening and Pool Closing). The company also operates an Online Store for selling pool and spa products including chemicals. The product portfolio centers on preventative water care and equipment maintenance, with Dazzle products used as the preferred water care solution that also supports charitable water initiatives.

Differentiator

Problem solved

Functional benefit

Products and services

• Full Service Weekly Pool Maintenance Recurring weekly preventative maintenance visit for residential swimming pools, including water testing, chemical balancing, skimming, brushing, vacuuming and equipment checks for homeowners who want outsourced pool care.
• Spa Maintenance Service Ongoing water care and cleaning service for residential hot tubs and spas, including water testing, chemical treatment and basic equipment checks for residential spa owners.
• Test & Treat Service Visit-based water testing and chemical adjustment service for pool or spa owners who want occasional professional water chemistry management without a full weekly maintenance contract.
• Pool and Spa Repair & Service Diagnostic, repair and servicing work on residential pool and spa equipment such as pumps, heaters, filters and plumbing, delivered to homeowners on an as-needed basis.
• Pool Opening Service Seasonal service to open and recommission residential swimming pools at the start of the warm season, including cover removal, equipment start-up, water balancing and initial cleaning.
• Pool Closing Service Seasonal service to winterize and close residential swimming pools at the end of the warm season, including water treatment, equipment winterization, plumbing protection and cover installation.
• Online Pool and Spa Supplies Store E-commerce store selling pool and spa chemicals, water-care products and consumables to residential pool and spa owners, including the Dazzle water-care product line.
• Dazzle Water Care Products Branded line of pool and spa water-care chemicals sold to residential customers both through the company's online store and as part of its maintenance service visits.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Dazzle Water CareminorOthersTotal Pool Services uses Dazzle products for their pool and spa water care solutions. Dazzle is described as focusing on cleaner, healthier water care with a mission to provide essential water services to the world. The partnership includes a charitable component where purchases contribute to providing clean water globally.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• America's Swimming Pool Company (ASP): Established pool service franchise offering weekly maintenance, repairs, and seasonal openings/closings to residential customers. Comparable business model with multi-territory operations and franchise-driven expansion potential in the same category.
• Pool Scouts: National pool cleaning franchise providing recurring residential pool maintenance with a comparable subscription-based service model. Operates via trained local owner-operators serving defined territories — the same playbook Total Pool Services could pursue.
• Poolwerx: Global pool service franchise with both recurring maintenance and retail chemical sales, combining field service with product retail. Highly comparable operating model to Total Pool Services, which also runs an online chemical storefront alongside its service contracts.

Broad incumbents

• Jandy (Zodiac Pool Systems): Major pool equipment manufacturer supplying pumps, heaters, and automation systems commonly serviced by residential pool maintenance companies. Comparable adjacency through the equipment Total Pool Services repairs and installs.
• Leslie's Pool Service: Largest US pool chemical retailer and service provider with national footprint. Comparable end-customer segment (residential pool owners) and overlapping product offering, but operates at much larger scale with retail-store distribution model.
• Premier Pools & Spas: Large pool construction and service company with full-service residential offerings including maintenance and repair. Overlaps in the recurring service category while operating as a much larger established player across multiple states.
• Pentair: Leading manufacturer of pool equipment (pumps, heaters, salt systems, automation) that Total Pool Services services and repairs. Relevant as a broad incumbent shaping the equipment ecosystem Total Pool Services depends on for its repair services.

Regional players

• Ray's Pool & Spa: Local Okanagan-area pool and spa retailer/service provider with maintenance offerings and retail chemical sales. Direct competitive overlap in the same geographic market Total Pool Services serves.
• Canwest Pools: Western Canada-based pool builder and service provider offering maintenance packages to residential customers. Comparable business mix of construction, service, and retail within a similar geographic climate to the Okanagan.
• Pool Doctor: Canadian residential pool service and retail company operating in Western Canada. Closest regional comp with overlapping service offering (maintenance, repair, chemicals) and similar climate-driven seasonality in the Canadian market.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/total-pool-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Total Pool Services Ltd