Quest Towing

What Quest Towing does

The company operates under the legal name Nation Safe Drivers (NSD), founded in 1964 and headquartered at 5600 Broken Sound Blvd NW, Boca Raton, Florida. It runs two primary divisions: Roadside Services — dispatching tow and repair services, vehicle relocation, and emergency repairs across North America through a nationwide service provider network — and F&I Services — administering vehicle service contracts (extended warranties), mechanical coverage, asset coverage, and ancillary coverage for vehicle value protection. Underlying technology includes an internal Roadside Dispatch System for service delivery and the NSD360 platform, a mobile-first learning and management ecosystem with gamification, white-labeling, real-time engagement tracking, and multi-store oversight for dealer and agent training and performance management. NSD powers a portfolio of four sub-brands (GoMotify, Drive On Ramp, GoFintiv, GoDitto Direct) each tailored to specific industry segments. The company holds SOC 2 Type 2 and SOC 3 certifications and complies with GDPR, CCPA, and WCAG 2.1 AA standards.

The business model is B2B and channel-mediated, with subscription/recurring revenue mechanics across three streams: vehicle service contracts, roadside assistance memberships, and F&I product administration. Go-to-market is sales-led, targeting OEMs, automotive dealers, insurance and financial agents, lenders, retailers, and third-party administrators across North America. Products are distributed through authorized dealer and agent networks rather than direct-to-consumer. Pricing is not publicly disclosed and is described as variable by provider, state, and vehicle, with products available only to qualified applicants through participating agents and dealers. The company maintains an Investors page and an Acquisitions page on its website, suggesting capital-markets visibility and inorganic growth ambitions.

Note on data integrity: firmographics labeled the company "Quest Towing" with 18 employees in Florissant, Missouri and the website townetwork.com, while the remainder of the aggregated content describes NSD. The substantive description above reflects the majority signal in the source material.

Name

Quest Towing

Legal name

Nation Safe Drivers

Website

https://townetwork.com

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

11–50 employees

Short description

Nation Safe Drivers (NSD), founded in 1964 and headquartered in Boca Raton, Florida, operates a vehicle protection and roadside assistance platform with Roadside Services and F&I Services divisions, serving OEMs, dealers, agents, lenders, retailers, and third-party administrators across North America through four sub-brands.

Ownership category

akta.pro rank

Product category

Vehicle Protection and Roadside Assistance Services

NAICS

Motor Vehicle Towing (488410)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Roadside Assistance & Towing Memberships (Bundled with Service Contracts) (FSAJALAL)

akta.pro secondary industries

Towing, Recovery & Vehicle Removal Services (TLAJAJAC), Accident Recovery, Winch-Out & Towing Services (Light/Heavy) (TLAKAFAH)

Keywords

• Vehicle protection services
• Roadside assistance
• Auto tow dispatch
• F&I administration
• Vehicle service contracts

Headquarters

HQ city

Boca Raton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Vehicle Service Contracts: Administration of vehicle service contracts (extended warranties) providing mechanical failure protection
2. Roadside Assistance Services: Dispatch services for emergency repairs, towing, and vehicle relocation
3. F&I Products: Administration and compliance for policies protecting vehicle value including mechanical coverage, asset coverage, and ancillary coverage

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Quest Towing operates within a network delivering vehicle protection and roadside assistance services, including dispatch and delivery of tow and repair services across North America (emergency repairs, rescue, vehicle relocation). The company also administers vehicle service contracts and F&I products (mechanical, asset, and ancillary coverage), powered through NSD's branded portfolio of vehicle protection brands serving OEMs, dealers, agents, lenders, retailers, and third-party administrators.

Product overview

NSD (Nation Safe Drivers) operates as a platform company offering two main service divisions: Roadside Services and F&I Services. The Roadside Services division provides dispatch and delivery of tow and repair services across North America, including emergency repairs and vehicle relocation. The F&I Services division handles administration and compliance for vehicle protection policies. NSD powers multiple sub-brands including Motify, DriveOnRamp, Fintiv, and DittiToDirect, which are tailored to specific industry segments. The company also offers NSD360, a comprehensive training and performance platform ecosystem for dealers and agents. The portfolio serves OEMs, dealers, agents, lenders, retailers, and third-party administrators across North America.

Differentiator

Problem solved

Functional benefit

Brands

• Go Motify: Vehicle protection brand under NSD portfolio.
• Drive On Ramp
• Go Fintiv
• Go Ditto Direct
• NSD360

Products and services

• Roadside Services Dispatch and delivery of tow and repair services across North America, including emergency repairs, rescue services, logistics services, and vehicle relocation for motorists experiencing breakdowns.
• F&I Services Administration and compliance services for vehicle protection policies, including mechanical coverage, asset coverage, and ancillary coverage products designed to guard against mechanical failure expenses, value depreciation, and maintain vehicle appearance.
• NSD360 Training Platform A comprehensive learning and management ecosystem designed for sales training, product implementation, and performance tracking for dealers and agents, with mobile-first design, gamification, white-labeling, real-time engagement tracking, and multi-store oversight capabilities.
• GoMotify Sub-brand Vehicle protection brand under the NSD portfolio tailored to specific industry segment needs, delivering tailored roadside assistance and F&I products to OEMs, dealers, agents, lenders, retailers, and third-party administrators.
• Drive On Ramp Sub-brand Vehicle protection brand under the NSD portfolio offering technology, support, and solutions for specific industry segments within roadside assistance and F&I products.
• GoFintiv Sub-brand Vehicle protection brand under the NSD portfolio delivering tailored roadside assistance and F&I products to specific industry segments.
• GoDitto Direct Sub-brand Vehicle protection brand under the NSD portfolio serving specific industry segments with technology, support, and solutions in roadside assistance and F&I products.

Quantifiable outcome

• Serving millions of motorists
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered core.

• SOC 2 Type 2 Certification AuditorscoreOthers · 1 December 2025NSD maintains SOC 2 Type 2 certification and SOC 3 audit reports, demonstrating compliance with security standards for handling customer data in their vehicle protection services.
• Service Providers (Tow Providers, Repair Facilities)coreOthersNationwide network of tow providers and repair facilities enabling 24/7 roadside assistance dispatch services across North America.
• Automobile DealerscoreChannel Partner/ Reseller/ DistributorDealers offer NSD's vehicle protection products including roadside assistance, mechanical coverage, and ancillary protection to vehicle buyers.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Assurant: Assurant's Global Automotive segment is a major administrator of F&I products, vehicle service contracts, and dealer-related protection products. It is a broad incumbent with overlapping product categories to NSD's F&I Services.
• American Automobile Association (AAA): AAA is the largest North American roadside assistance membership organization and also offers extended warranty and insurance products. It is a broad incumbent that competes with NSD in roadside dispatch and adjacent vehicle protection categories.
• Allstate Roadside Services: Allstate Roadside Services provides roadside dispatch and membership products as part of the broader Allstate insurance portfolio. It competes with NSD's Roadside Services division as part of a larger enterprise.
• MAPFRE Warranty / Warranty Solutions: MAPFRE's Warranty Solutions division administers extended service contracts and mechanical breakdown insurance globally, including in North America. It is a broad incumbent competitor to NSD's mechanical coverage products.

Direct peers

• CarShield: CarShield is a major direct-to-consumer administrator of vehicle service contracts (extended warranties). It competes with NSD's F&I Services division in the mechanical-breakdown / extended-warranty category.
• Agero: Agero is a leading provider of roadside assistance, claims management, and connected vehicle services for automakers, insurers, and fleets. It is the closest direct comparable to NSD's Roadside Services dispatch and network-orchestration business.
• Easycare (Easycare Auto Services): Easycare administers F&I products including vehicle service contracts, GAP, and ancillary coverage through dealer and agent channels — directly comparable to NSD's dealer-distributed F&I Services line.
• Endurance Warranty Services: Endurance is one of the largest US providers of vehicle service contracts and ancillary auto protection products, competing head-to-head with NSD's mechanical coverage, asset coverage, and ancillary coverage offerings.

Emerging players

• Galway Insurance Group / North American Warranty: North American Warranty (and similar administrators such as Galway) are mid-sized administrators of F&I products with partial overlap to NSD's product portfolio — comparable in dealer-channel orientation but smaller in scale.

Others

• Ford Protect (Ford Motor Company): Ford Protect is the OEM-captive extended service contract program sold through Ford and Lincoln dealers. It is a customer/competitor of NSD's F&I Services in the dealer channel and represents the OEM-insourcing threat to NSD's dealer-distributed products.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/quest-towing

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quest Towing