RIDGEWAY, TOWN OF

Name

RIDGEWAY, TOWN OF

Legal name

Town of Ridgeway

Website

https://townridgeway.org

Company type

Private

Founded year

1812

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Services to Buildings and Dwellings (5617)

SIC

Services-To Dwellings & Other Buildings (7340), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro industry

PRIMARYBPAIACAB

City Clerk/Records, Elections & Civic Engagement

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAF

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAJAOAJ

Property Tax & Municipal Lien Search Services

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Real Estate Transaction Services (Escrow, Title & Closing Coordination)

Keywords

• Municipal government services
• Property tax collection
• Vital records issuance
• Building permit administration
• Municipal water services

Headquarters

HQ city

MEDINA, New York

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Tax Revenue: The town collects property taxes from residents to fund municipal operations, infrastructure, and services. Tax collection is handled through the Town Clerk's office with online portal available via BASGov.
2. Vital Records and Licensing Fees: Fees collected for birth certificates ($10), death certificates ($10), marriage licenses ($40), dog licenses ($7-$15 annually), hunting licenses, fishing licenses, and disability parking permits.
3. Building Permits and Code Enforcement Fees: Fees collected for building permits issued by the Code Enforcement Officer. Also includes variance application fees per the fee schedule.
4. Water Service Billing: Water utility service charges billed to residents, with online payment options available. Water rates effective April 1, 2026.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Town of Ridgeway is a municipal government entity in Orleans County, New York, that delivers local government services to residents and property owners within its jurisdiction. Core offerings include property tax collection and assessment, vital records issuance (birth/death/marriage certificates), building permits and code enforcement, dog and hunting/fishing licensing, voter registration, municipal water distribution and billing, a local justice court system, and zoning and planning administration. Services are delivered in person at Town Hall, through online payment portals, and via downloadable forms on the town's official website.

Product overview

The Town of Ridgeway provides a comprehensive suite of municipal government services delivered through its website and Town Hall. Core offerings include vital statistics (birth, death, marriage certificates), building permits, dog and hunting/fishing licenses, disability parking permits, and voter registration. Water services encompass billing, quality reporting, and utility management. The Town Court handles local legal matters with online fine payment. Property assessment services manage annual rolls and STAR exemptions. Zoning and planning services regulate land use. An integrated online tax portal enables property tax payments. The town also provides shared services collaboration with neighboring municipalities for ambulance, engineering, and assessing. This is a government services platform, not a commercial technology product.

Differentiator

Problem solved

Functional benefit

Products and services

• Vital Statistics Services Issuance of birth certificates ($10/copy), death certificates ($10/copy), marriage licenses ($40), and genealogy research records for events occurring within the Town of Ridgeway. The Town Clerk serves as Registrar of Vital Statistics, serving residents needing official vital records documents.
• Building Permits Building permits issued by the Code Enforcement Officer for construction, renovation, and development projects within the Town of Ridgeway, with applications reviewed alongside Worker's Comp BP-1 form requirements. Serves property owners and contractors undertaking permitted construction activities.
• Dog Licenses Annual dog licensing for dogs six months or older residing in the Town of Ridgeway. Fees: $7/year for altered dogs, $15/year for unaltered dogs, with purebred multiple-dog licenses also available ($30 for up to 10 dogs, etc.).
• Hunting and Fishing Licenses New York State hunting and fishing licenses available for purchase through the Town Clerk's office, including small and big game hunting ($22), bowhunting ($15), muzzleloading ($15), trapping, and fishing ($25), with senior discounts for applicants 70+.
• Disability Parking Permits Permanent (5-year, renewable in additional five-year increments) and temporary (up to 6 months, renewable once for up to 6 additional months) parking permits for people with disabilities, certified by licensed healthcare providers.
• Game of Chance Licenses Licensing for Bingo, Games of Chance, Raffle Tickets, Bell Jar, and Casino Night events for charitable organizations, issued through the NYS Racing and Wagering Board via the Town Clerk's office.
• Voter Registration Services Voter registration, party enrollment changes, and absentee ballot applications available through the Town Clerk's Office in coordination with the Orleans County Board of Elections.
• Water Services Municipal water distribution and billing services including quarterly water billing, online payment processing via Municipay, water quality reporting, and emergency water services for Town of Ridgeway residents.
• Town Court System Local justice court handling town violations, traffic offenses, and small claims. Services include court date scheduling (Monday at 9 a.m.), fine payment processing (online and in-person), and court clerk assistance at 4062 Salt Works Road.
• Property Assessment Services Property value assessment and tax administration including annual assessment rolls, STAR exemption processing, grievance day hearings, and property tax information services.
• Zoning and Planning Services Land use regulation, zoning enforcement, site plan review, variance applications, and planning board approvals for commercial, residential, and industrial development within the town.
• Online Tax Payment Portal Online property tax bill viewing and payment through the BASGov portal, integrated with the town's financial systems for real-time tax account access (24/7 availability for residents).

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Village of MedinacoreStrategic or Co-development PartnerJoint shared services cooperation between the Town of Ridgeway, Village of Medina, and Town of Shelby. Currently working on ambulance contract renewal (with Town of Yates and Village of Lyndonville), potential mutual engineer cost savings, and combined assessing services. Informal cooperation between Mayor and Supervisors for day-to-day projects including Pride Pak development.
• Town of ShelbycoreStrategic or Co-development PartnerJoint shared services cooperation with Town of Ridgeway and Village of Medina. Part of ongoing shared services initiative including ambulance contract, mutual engineer investigation, and combined assessing services. Pride Pak development project started in Ridgeway and expanded to Medina and Shelby.
• Town of YatesminorStrategic or Co-development PartnerCooperating on ambulance contract renewal and combined assessing services as part of regional shared services initiatives.
• Village of LyndonvilleminorStrategic or Co-development PartnerCooperating on ambulance contract renewal and combined assessing services as part of regional shared services initiatives.
• Town of Ridgeway and Town of Shelby (Court Merger)coreStrategic or Co-development PartnerThe Towns of Ridgeway and Shelby have merged court services for operational efficiency. Combined court system serving both municipalities.
• Ridgeway Volunteer Fire DepartmentcoreStrategic or Co-development PartnerVolunteer fire department located at 11392 Ridge Rd, Medina, NY. Provides fire protection and emergency services to the Town of Ridgeway. Contact: 585-798-2076.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Town of Shelby, NY: Adjacent Orleans County town of comparable size and rural character; Ridgeway's closest operational peer because the two towns already share court services and are pursuing combined assessing and engineering initiatives.
• Village of Lyndonville, NY: Small Orleans County village partnering with Ridgeway on ambulance contract renewal and combined assessing; comparable municipal scale and service scope.
• Town of Yates, NY: Adjacent Orleans County town cooperating with Ridgeway on ambulance contract renewal and combined assessing services; directly comparable in size, services delivered, and shared-services posture.
• Town of Gaines, NY: Orleans County town that, like Ridgeway, was originally part of the Town of Ridgeway before being split off; operates a small municipal government with comparable service mix.
• Village of Medina, NY: Municipal partner immediately co-located with Ridgeway (the village sits partially within the town); shares services including ambulance contracting and Pride Pak development, making it a directly comparable small-municipality peer.
• Town of Carlton, NY: Another Orleans County town that was originally part of Ridgeway before being separated; runs a similar small-town government structure with shared county-level services.
• Town of Barre, NY: Neighboring town in Orleans County, NY originally carved out of the Town of Ridgeway in 1812; operates similar small-town municipal functions (highway, assessment, clerk) at a comparable scale.

Others

• BAS (BASGov): Provider of the online tax-payment portal (egov.basgov.com/ridgeway) used by the Town of Ridgeway; a third-party municipal technology enabler and ecosystem participant.
• Tyler Technologies: Major vendor of municipal government software (ERP, appraisal, court, citizen services) used by many small U.S. towns; an ecosystem participant rather than a direct competitor, but a relevant adjacent player for municipal digital modernization.

Broad incumbents

• Orleans County, NY: County government that oversees and coordinates with the Town of Ridgeway across elections (Board of Elections), property assessment coordination, and regional services; a larger-scale governmental peer operating in the same jurisdiction.

Market position

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ridgeway-town-of

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RIDGEWAY, TOWN OF