TransFamily Support Services

What TransFamily Support Services does

TransFamily Support Services (TFSS) is a 501(c)(3) nonprofit organization founded in 2015 and headquartered at 12463 Rancho Bernardo Rd, Suite 218, San Diego, California. The organization provides a comprehensive suite of free direct services to transgender, nonbinary, and gender-diverse youth and their families, including insurance assistance and appeals navigation, family coaching, legal name/gender marker change support, school advocacy, age-segmented youth community spaces (The Hub for middle school, The Circuit for high school, The Pod for young adults), parent/caregiver support groups, the Kyler's Konnections mentorship program, and the Gender Junk material-aid program providing free gender-affirming items. TFSS also operates a fee-for-service Education & Training line delivering TGI cultural competency and California SB 923 compliance training to healthcare providers, educators, and corporations across in-person, virtual, SCORM, and LMS-hosted formats, with cumulative reach of 55,000+ professionals trained.

TFSS is led by Executive Director Kathie Moehlig, a parent of a trans youth, alongside a staff and board predominantly composed of trans, nonbinary individuals, and parents of trans youth. Revenue is generated through individual donations (tiered from $25 to $250+/month via the Give Lively platform), institutional and corporate grants (Gilead, Kaiser, City of San Diego, multiple foundations), and professional training fees. The organization does not use proprietary technology platforms; service delivery is human-driven across in-person San Diego locations, virtual channels for national reach, and a Southern States Chapter serving families in under-resourced regions, with additional bilingual programming for the Latinx community.

TFSS has positioned itself as a regulatory architect in California, co-sponsoring SB 107 (Trans State of Refuge Bill), SB 923 (TGI Inclusive Care Act), and SB 59 (Transgender Privacy Act, effective 2026-07), and operates as a California State-Approved Educational Provider. Its distribution network spans over 25 partner organizations including a founding-membership coalition of 27 San Diego LGBTQ+ groups and a strategic partnership with the Modern Military Association of America.

Name

TransFamily Support Services

Legal name

TransFamily Support Services

Website

https://transfamilysos.org

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

TransFamily Support Services is a 501(c)(3) nonprofit that provides free insurance navigation, family coaching, mentorship, youth community spaces, and TGI cultural competency training to transgender and nonbinary youth, their families, and institutional partners across California and nationally via virtual channels.

Ownership category

akta.pro rank

Product category

LGBTQ+ Social Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Special Education, Disability Support & Inclusive Education Nonprofits (BPAGADAH), Accessibility, Accommodations & Assistive Services (EDALAFAN)

Keywords

• Transgender youth services
• Family support programs
• Cultural competency training
• Gender-affirming care
• Community-based support

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Individual Donations: Individual donors contribute through one-time or monthly recurring donations via Give Lively platform. Donor tiers include Community Builder ($25/month), Trans Accomplice ($50/month), Empowerment Champion ($100/month), and Liberation Catalyst ($250+/month).
2. Corporate/Institutional Grants: Funding from foundations and corporate giving programs. Supports include Gilead Sciences, City of San Diego, and other institutional partners. Funds operational programs and direct services.
3. Professional Training Fees: Fee-for-service training programs for healthcare providers, educators, and corporations on TGI cultural competency and SB 923 compliance. Delivered in-person, virtually via Zoom/Teams, SCORM, or hosted LMS.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

TransFamily Support Services is a 501(c)(3) nonprofit founded in 2015 in San Diego, CA that delivers free, wraparound support services to transgender and nonbinary youth and their families. Offerings include one-on-one family coaching, insurance navigation for gender-affirming care, support groups, youth mentorship, and TGI cultural competency training for healthcare and education professionals. The organization operates with approximately 10 staff and combines direct family-facing services with professional training delivered both in-person and virtually.

Product overview

TransFamily Support Services is a nonprofit organization offering a comprehensive suite of free support services for transgender, nonbinary, and gender-diverse youth and their families. The organization's service portfolio centers on direct client support including Insurance Assistance (helping navigate coverage and approvals for gender-affirming care), Youth Community Spaces (age-specific groups from middle school through young adult), Family Programs (engagement sessions and parent/caregiver support groups), and the Kyler's Connections Mentorship program. Additional services include Education & Training (cultural competency training and SB 923 compliance for professionals), Gender Junk (providing free gender-affirming items), the TransYouth Care Symposium (professional training), and advocacy resources. Targeted programming exists for the Latinx community (bilingual services) and Southern States Chapter (virtual support for under-resourced regions). The organization also hosts community events including Boo Bash and Speaker Services, and operates an Internship Program for trans youth professional development. All services are provided at no cost to clients.

Differentiator

Problem solved

Functional benefit

Brands

• Kyler's Konnections: Mentorship program connecting trans and non-binary youth with mentors who have been on the transitioning journey longer, designed to make the journey less frightening and isolating.

Products and services

• Family Coaching
• Insurance Navigation
• Support Groups
• Youth Mentorship Program
• TGI Cultural Competency Training
• Trans Youth Provider Directory

Quantifiable outcome

• Over 55,000 professionals trained in TGI cultural competency
• +1 more outcomes

Named customers3 records

Segments5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Modern Military Association of America (MMAA)coreStrategic or Co-development PartnerThe Modern Military Association of America (MMAA), the Nation's oldest and largest non-profit supporting LGBTQ+ military members and veterans, has partnered with TransFamily Support Services to advocate for and support the needs of families with transgender individuals. The partnership focuses on advocacy efforts and providing resources for military families navigating gender identity issues.
• WPATH (World Professional Association for Transgender Health)coreOthersTFSS displays WPATH badges on their website indicating alignment with international standards of care for transgender health. WPATH is the leading professional organization for transgender health.
• San Diego LGBTQ+ Community Organizations CoalitioncoreStrategic or Co-development PartnerTFSS is a founding member of a coalition of 27 San Diego organizations issuing joint statements on LGBTQ+ rights and community support. Includes organizations such as Equality California, ADL San Diego, Planned Parenthood, San Diego Pride, and The San Diego LGBT Community Center.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• PFLAG: National family-focused LGBTQ organization with 400+ chapters providing peer support to parents and families of LGBTQ individuals. Closest peer to TFSS's family coaching and parent support group model.
• GLSEN: Education-focused nonprofit creating safe K-12 environments for LGBTQ students through training and policy advocacy. Direct peer to TFSS's school support and educational training programs.
• Gender Diversity: Nonprofit offering parent/family support groups, conferences, and educational resources for gender-diverse youth. Directly comparable to TFSS's Family Programs and conference model.
• Point of Pride: Nonprofit providing direct support to trans individuals including free chest binders, HRT funds, and community grants. Closest peer to TFSS's 'Gender Junk' direct material assistance program.
• Gender Spectrum: National nonprofit focused on creating gender-inclusive environments for youth and families through education, training, and consultation. Highly comparable to TFSS in family engagement and professional training offerings.
• Trans Lifeline: Peer-support phone hotline run by and for trans people. Peer in mission and lived-experience-led service model, complementary to TFSS's family/youth navigation.
• The Trevor Project: Largest U.S. nonprofit providing crisis intervention and mental health services to LGBTQ youth. Direct peer in serving transgender/non-binary youth with mission overlap in training, advocacy, and youth community support.

Emerging players

• Family Acceptance Project: San Francisco State University research and intervention initiative helping families support LGBTQ children. Research-based peer with overlapping family-intervention methodology.

Broad incumbents

• Lambda Legal: National legal organization advancing LGBTQ civil rights through impact litigation and advocacy. Broad peer in legal navigation services and policy advocacy that TFSS engages in through ID Tool Kit and SB co-sponsorship.
• National Center for Transgender Equality: Largest U.S. social justice advocacy organization dedicated to transgender equality, focused on policy change. Broad peer in legislative advocacy co-sponsorship (e.g., SB 59) but operates at national policy rather than direct-service level.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCJ1VEbXxPaEVUbFbts5ufUA/featured
• Facebookfacebook.com/transfamilysos
• Instagraminstagram.com/transfamilysos
• LinkedInlinkedin.com/company/trans-family-support-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TransFamily Support Services