Office de Tourisme et d'Attractivité de Trouville-sur-Mer

What Office de Tourisme et d'Attractivité de Trouville-sur-Mer does

The Office de Tourisme et d'Attractivité de Trouville-sur-Mer is a municipal public tourism office operated by the Ville de Trouville-sur-Mer on the Côte Fleurie in Normandy, France. It functions as the official destination marketing organization and visitor-services hub for the town, employing 14 staff from a single headquarters at 32 Boulevard Fernand Moureaux. Its core mandate is to promote Trouville-sur-Mer as a tourist destination, provide in-person and digital information to visitors, and connect them with a curated network of local partners including hotels, restaurants, campsites, activity providers, and cultural venues.

The office's digital platform is its primary product surface. The multilingual (Dutch, English, French, German, Italian, Spanish) website integrates live webcams, real-time tide data sourced from SHOM, weather forecasts, an online ticketing e-commerce site (boutique.trouvillesurmer.org), a 'Mon carnet de voyage' favorites tool, and an extensive brochure library, all wrapped in an eco-designed interface with an Ademe-powered CO2-tracking mode. Complementing the digital channels are physical services — a boutique selling local merchandise (La Cabane à Souvenirs), a children's club (Club Colette), a local radio station (Radio TrouTrou), and seasonal MICE/group services.

The business model is principally publicly funded via municipal and departmental subsidies, supplemented by booking commissions on the online ticketing platform and retail merchandise sales. Core visitor information is provided free of charge, with paid services limited to ticketed activities, events, and boutique items. The office carries Catégorie 1 classification, Destination d'Excellence, Qualité Tourisme, Famille Plus, and full Tourisme & Handicap certifications, and operates within the Calvados Attractivité, Normandie Tourisme, Atout France, ADN Tourisme, and Green Destinations networks.

Name

Office de Tourisme et d'Attractivité de Trouville-sur-Mer

Legal name

Office de Tourisme et d'Attractivité de Trouville-sur-Mer

Website

https://trouvillesurmer.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The official municipal tourism office of Trouville-sur-Mer (Normandy, France), employing 14 staff to promote the destination, provide visitor information, and connect travelers with local hotels, restaurants, and activity providers via a multilingual digital platform and physical services.

Ownership category

akta.pro rank

Product category

Tourism Services

NAICS

Convention and Visitors Bureaus (561591), Tour Operators (56152)

SIC

Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Inbound/Local Retail Travel Agencies (Destination Booking Offices) (THAKABAH)

akta.pro secondary industry

Permitting, Reservations & Visitor Information Services (Passes, Booking, Visitor Centers) (THAAAGAD)

Keywords

• Destination marketing services
• Tourist information services
• Online ticket booking
• Visitor center services
• Travel accommodation booking

Headquarters

HQ city

Trouville-sur-Mer

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Public Funding and Subsidies: Government funding from municipal and departmental sources to support tourism promotion and visitor services for the Trouville-sur-Mer destination.
2. Ticket Sales and Booking Commissions: Online ticketing platform (boutique.trouvillesurmer.org) for activity and event reservations, generating commission revenue from partner activity providers.
3. Retail Sales: Sales of branded merchandise, local products, souvenirs, and promotional items through the boutique at the tourism office and online.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels8 records

Core offering

The Office de Tourisme et d'Attractivité de Trouville-sur-Mer is the official municipal tourism office that provides visitor information, online activity ticketing, downloadable brochures, live webcams, tide/weather forecasts, and a digital travel notebook for tourists visiting Trouville-sur-Mer. It also operates an on-site gift shop (La Cabane à Souvenirs), a children's club (Club Colette), and group/MICE services, connecting visitors with a curated network of local hotels, restaurants, and activity providers.

Product overview

Office de Tourisme et d'Attractivité de Trouville-sur-Mer operates as a destination marketing and tourist services organization rather than a software product company. Its primary digital offerings consist of the official tourism website (a comprehensive tourism information platform with multi-language support, live webcams, online ticketing, tide schedules, weather forecasts, and downloadable brochures), complemented by physical services including a gift shop (La Cabane à Souvenirs), a children's club (Club Colette), and local radio (Radio TrouTrou). The website features a travel notebook functionality for saving favorites and an eco-mode for sustainable browsing. The organization does not offer a software product suite, API, or technology platform in the traditional sense.

Differentiator

Problem solved

Functional benefit

Products and services

• Site web touristique officiel de Trouville-sur-Mer The official tourism website (trouvillesurmer.org) is a comprehensive multilingual digital platform providing information about Trouville-sur-Mer including attractions, accommodations, restaurants, events, practical information, live webcams, weather, tides, and downloadable brochures. Features support for Dutch, English, French, German, Italian, and Spanish with an eco-mode for reduced energy consumption.
• Billetterie en ligne (Online Ticketing) Online ticketing platform (boutique.trouvillesurmer.org) allowing visitors to book activities, tours, visits, leisure activities, workshops, and events in real-time through an integrated e-commerce system with secure payment processing.
• Webcams en direct (Live Webcams) Real-time webcam feeds showing the beach and fishing port of Trouville-sur-Mer, allowing visitors to check weather conditions, tide status, and atmosphere before traveling to the destination.
• Mon carnet de voyage (Travel Notebook) Digital travel notebook feature that allows visitors to save favorite accommodations, restaurants, and activities, then share their travel plans with friends and family.
• Brochures en ligne (Online Brochures) Collection of digital brochures available for online viewing and download, including seasonal agendas, accommodation guides, city maps, gastronomy guides, and themed walking tours covering Trouville-sur-Mer and Côte Fleurie.
• Le Mag (Online Magazine) Online editorial magazine featuring news, articles about the destination, event coverage, lifestyle content, and travel inspiration organized into three sections: Actualités, Les Instants, and Événements.
• La Cabane à Souvenirs (Gift Shop) On-site gift shop at the tourism office selling local products, souvenirs, and artisanal items representing Trouville-sur-Mer and Normandy.
• Club Colette (Kids Club) Children's program for kids ages 4-14 featuring activities, games, and discoveries with the mascot Colette the seagull, providing supervised entertainment for family visitors.
• Radio TrouTrou Local radio station of Trouville-sur-Mer, described as Normandy's most iodized and offbeat local radio, providing destination-relevant programming and community connection.
• Horaires des marées (Tide Schedules) Tide schedule service provided in partnership with SHOM (Service Hydrographique et Océanographique de la Marine) showing daily tide times and coefficients for visitor planning of beach activities.
• Météo (Weather Information) Weather information and forecasts for Trouville-sur-Mer, with Celsius and Fahrenheit display options for visitor planning.
• Group and MICE Services Dedicated service for organized groups, tour operators, companies, and associations featuring specialized brochures, customized itineraries, and dedicated contact for group travel arrangements, seminar coordination, and team building events.

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Nine partnerships are on record, tiered core, major and minor.

• Ville de Trouville-sur-MercoreStrategic or Co-development PartnerMunicipal government of Trouville-sur-Mer. The tourism office operates under municipal authority and collaborates closely on destination promotion, events, infrastructure, and visitor services. The city provides primary funding and strategic direction for tourism activities.
• Calvados AttractivitécoreStrategic or Co-development PartnerDepartmental tourism development agency for Calvados region. Provides regional tourism promotion, marketing campaigns, photography assets, and coordination with other Calvados destinations.
• Normandie TourismemajorStrategic or Co-development PartnerRegional tourism board for Normandy. Supports cross-regional marketing initiatives, international promotion, and regional tourism strategy alignment.
• Atout FrancecoreStrategic or Co-development PartnerFrench Tourism Development Agency. Awards and monitors quality labels (Destination d'Excellence, Tourisme & Handicap, Qualité Tourisme) and provides national tourism promotion framework.
• ADN TourismemajorStrategic or Co-development PartnerNetwork of French tourism development organizations. Provides shared resources, best practices, and collective marketing for member tourism offices.
• Explore Normandy Pass ProgrammajorGTM or Marketing PartnerPartnership with 80+ Normandy tourism sites offering reduced entry fees for card holders. Promotes extended stays and broader regional tourism beyond Trouville-sur-Mer.
• IRIS InteractivemajorTechnology or IntegrationDigital agency responsible for website development and maintenance. Developed the eco-designed website with continuous evolution model and integrated booking/tourism platform technology.
• Radio TrouTrouminorGTM or Marketing PartnerLocal radio station featuring Trouville-sur-Mer content and community connection. Referenced in website footer and magazine content as a local media partner.
• Holetown, BarbadosminorStrategic or Co-development PartnerSister city partnership established through discovery of name similarity (Hole = Trou, Town = Ville). Cultural and tourism exchange relationship promoting international friendship.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Office de Tourisme de Honfleur: Municipal tourism office of Honfleur, a comparable Normandy coastal destination with a similar visitor mix (leisure, culture, gastronomy) and overlapping partner ecosystems via Calvados Attractivité and Normandie Tourisme.
• Office de Tourisme de Deauville: Municipal tourism office of Deauville, the immediate neighboring Côte Fleurie destination. Comparable as a same-tier Normandy municipal tourism office serving a similar coastal leisure visitor base with hotels, events, and partner networks.
• Office de Tourisme de La Baule: Municipal tourism office of La Baule, a comparable French Atlantic coastal resort town. Similar service mix (visitor info, accommodations, events, partner network) targeting a similar leisure/family coastal audience.
• Office de Tourisme de Biarritz: Municipal tourism office of Biarritz, a comparable French coastal resort with strong surf/leisure positioning, multilingual services, and a partner network similar to Trouville's structure.
• Office de Tourisme de Cabourg: Municipal tourism office of Cabourg on the Côte Fleurie, operating with a similar structure (visitor info, events calendar, accommodations network) and sharing the Explore Normandy Pass program.
• Office de Tourisme de Bayeux: Tourism office serving Bayeux and the Bessin area in Calvados, comparable in scope (heritage and leisure tourism, partner network, digital ticketing) and member of the same regional networks (Calvados Attractivité, Normandie Tourisme).

Broad incumbents

• Normandie Tourisme: Regional tourism board for Normandy. Comparable in destination-marketing and content-publishing function but at the regional scale, providing the umbrella under which Trouville's office operates for international promotion.
• Atout France: French national tourism development agency that awards and audits the office's quality labels (Destination d'Excellence, Qualité Tourisme, Tourisme & Handicap). Operates at the national scale, setting frameworks that the Trouville office complies with.
• Calvados Attractivité: Departmental tourism development agency for Calvados, a higher-tier DMO that the office partners with. Comparable in destination-marketing and partner-coordination function but operating at a departmental rather than municipal scale.

Others

• ADN Tourisme: National federation of French tourism development organizations. The Trouville office is a member and benefits from shared resources, best practices, and collective marketing, making it a network-level peer rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCpy8xeQcUPIPAguETVLhg9Q
• Facebookfacebook.com/TrouvilleTourisme
• LinkedInlinkedin.com/company/office-de-tourisme-de-trouville-sur-mer
• Instagraminstagram.com/trouvillesurmer

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Office de Tourisme et d'Attractivité de Trouville-sur-Mer