What Turbo EG does

Turbo EG is an Egyptian logistics and shipping company founded in 2017 that operates a national last-mile delivery network with over 70 branches across Egypt, serving primarily e-commerce merchants with end-to-end shipping, cash-on-delivery collection, storage, packaging, and heavyweights services. The company also offers international land shipping between Egypt and Saudi Arabia. Turbo runs a proprietary technology platform comprising a merchant dashboard for order and shipment management, real-time tracking, customer-facing mobile applications (iOS, Android, Huawei), a courier (captain) mobile application, and a Developer Center providing APIs, sample codes, and pre-built plugins for automated integration with merchant systems.

The company employs 1,000+ captains (couriers) and reports a total workforce of 15,000+ when including all operational and contract personnel. It serves 3,000+ active merchant partners ranging from small startups to established e-commerce brands. Turbo makes money through transaction-based fees on domestic and international shipping, fees on cash-on-delivery collection (with a 20 EGP courier fee for cash delivery), and managed services revenue from storage at its 2,600 m² El-Dabaa warehouse and packaging operations. Pricing is quote-based and varies by product category, monthly shipment volume, governorate, and service type.

The go-to-market motion is sales-led: merchants register via the Turbo website and a sales representative follows up to confirm details and pricing. The company distributes through digital channels (SEO, blog content, social media on Facebook/Instagram/TikTok) and direct channels including a self-service business portal and WhatsApp inquiry. Strategic partnerships with Jumia and El Araby (both announced in 2024) integrate Turbo's logistics directly into major e-commerce platforms. The company is privately held and founder-led, with three co-founders — Qassem Omran (CEO), Abdullah Yousef (General Manager), and Mohamed Aldmohy (CTO) — and no disclosed external institutional funding.

Name

Turbo EG

Legal name

Turbo

Website

https://turbo.info

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

Turbo EG is an Egyptian last-mile logistics company founded in 2017, operating 70+ branches and serving 3,000+ e-commerce merchants with domestic shipping, cash-on-delivery collection, international land shipping to Saudi Arabia, storage, and packaging through a proprietary merchant dashboard and mobile apps.

Ownership category

akta.pro rank

Product category

E-commerce Logistics Services

NAICS

Couriers and Express Delivery Services (4921)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Large-Item E-commerce Delivery (Bulky/Two-Person/White-Glove) (TLAAAFAH)

Keywords

• E-commerce logistics
• Last-mile delivery
• Courier shipping services
• Cash on delivery
• Land shipping

Headquarters

HQ city

Sheikh Zayed

HQ country

Egypt

HQ region

Africa

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Domestic Shipping Fees: Fees charged for shipping packages within Egypt across various governorates with different delivery timeframes (24 hours same governorate, 72 hours cross-governorate, 10 days for remote areas)
2. International Shipping Fees: Fees for cross-border shipping services, particularly Egypt to Saudi Arabia land shipping
3. Cash on Delivery Collection: Collection of cash payments from customers upon delivery with fees of 20 EGP for courier delivery or free from nearest branch. Supports bank transfers (QNB, CIB, National Bank of Egypt, Banque Misr) and Vodafone Cash
4. Storage Services: Warehouse storage services for merchants with main warehouse in El-Dabaa (2600 m²)
5. Packaging Services: Professional packaging services to protect shipments from damage
6. Heavyweights Shipping: Specialized services for large and heavy shipments

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Turbo EG operates a national logistics and shipping platform primarily serving e-commerce merchants across Egypt with over 70 branches. It provides domestic shipping (24-hour same governorate, 72-hour cross-governorate), international land shipping to Saudi Arabia, storage in a 2,600 m² warehouse, packaging services, heavyweights shipping, and cash-on-delivery collection. The offering is supported by a merchant dashboard, customer and captain mobile apps, and a developer API for automated shipping integration.

Product overview

Turbo EG is a logistics and shipping company founded in 2017, operating over 70 branches across Egypt. The company offers a unified logistics platform for e-commerce merchants with multiple integrated components: a Merchant Dashboard for order and shipment management, mobile applications for customers (iOS, Android, Huawei) and delivery captains (Android, Huawei), the Developer Center providing APIs and plugins for automated shipping integration, real-time Shipment Tracking, and Land Shipping services between Egypt and Saudi Arabia. The product portfolio includes the core Turbo Shipping Platform supplemented by operational services like the Control Tower Department and a 2,600 m² main warehouse in El-Dabaa.

Differentiator

Problem solved

Functional benefit

Products and services

• Domestic Shipping Service Last-mile and intercity courier shipping across Egypt, with 24-hour delivery within the same governorate, 72-hour delivery between governorates, and 10-day delivery to remote areas. Offered to e-commerce merchants of all sizes.
• International Land Shipping (Egypt to Saudi Arabia) Cross-border land shipping service connecting Egypt and Saudi Arabia with direct shipment tracking and competitive pricing.
• Cash on Delivery Collection Collection of cash payments from end customers on behalf of merchants at the time of delivery, with 20 EGP courier fee or free pickup from nearest branch. Settled via bank transfer (QNB, CIB, National Bank of Egypt, Banque Misr) and Vodafone Cash.
• Storage Services Warehouse storage services for merchants, anchored by the 2,600 m² main warehouse facility in El-Dabaa.
• Packaging Services Professional packaging services designed to protect shipments from damage during transit, provided to merchants alongside shipping.
• Heavyweights Shipping Specialized shipping service for large and heavy shipments that require handling beyond standard parcel delivery.
• Developer Center / Shipping API Developer-facing API platform with authentication, endpoint URLs, sample codes, and ready-made plugins that allow merchants to integrate automated shipping into their own applications without manual interaction.

Quantifiable outcome

• Highest shipment delivery rate within 24 hours for same governorate
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core.

• JumiacoreStrategic or Co-development Partner · 1 January 2024Turbo and Jumia launched a strategic partnership to seamlessly connect sales operations with shipping. The goal is to support merchants with faster services and better order management. The integration links Jumia's e-commerce platform with Turbo's logistics network for streamlined order fulfillment.
• El Araby (العربي)coreStrategic or Co-development Partner · 1 January 2024Turbo launched a strategic partnership with El Araby to enhance shipping and distribution operations, aiming to streamline order management and deliver products more efficiently. The partnership integrates El Araby's operations with Turbo's logistics capabilities.

Scale indicators7 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Bosta: Bosta is one of the largest Egyptian last-mile delivery companies serving e-commerce merchants. It is the closest direct competitor to Turbo, operating in the same geography with a comparable merchant-facing platform, similar B2B courier model, and overlap on Jumia-style marketplace integrations.
• iMile: iMile is a Dubai-headquartered e-commerce delivery specialist serving Middle East and North Africa markets including Egypt. Its e-commerce-first technology stack and COD handling make it a direct comparable to Turbo's merchant-focused offering.
• J&T Express Egypt: J&T Express is a global parcel delivery operator with significant operations in Egypt. It competes directly with Turbo for e-commerce parcel volume and last-mile delivery, with comparable express delivery SLAs and aggressive Egyptian branch-network expansion.

Broad incumbents

• Aramex: Aramex is a major MENA-headquartered courier and logistics incumbent operating across the Middle East including Egypt. It serves e-commerce merchants with broader international shipping, freight, and supply-chain services, overlapping with Turbo on domestic Egyptian delivery and the Egypt-Saudi lane.
• Skynet Worldwide Express Egypt: Skynet Worldwide Express operates a global courier franchise network including an Egypt presence. It offers international express and domestic delivery services competing with Turbo for cross-border and domestic e-commerce volumes.
• FedEx Egypt: FedEx provides international express and ground delivery services in Egypt. It serves e-commerce and enterprise shippers with global network advantages, particularly competing with Turbo on cross-border international shipments.
• DHL Express Egypt: DHL operates global express courier services in Egypt serving both B2B and e-commerce customers. While broader in scope than Turbo, DHL competes on international shipping lanes (including Egypt-Saudi) and on enterprise logistics contracts.

Regional players

• Naqel Express: Naqel is a Saudi-based logistics and courier company operating across MENA. It is comparable to Turbo on the regional parcel-delivery axis, particularly the Egypt-Saudi cross-border lane and B2B merchant shipping model.
• SMSA Express: SMSA Express is one of the largest Saudi courier and parcel delivery companies. It is a regional comparable on the Saudi side of the Egypt-Saudi corridor that Turbo services, with overlapping business model on COD and last-mile delivery for merchants.

Emerging players

• Myllerz: Myllerz is an Egyptian e-commerce logistics startup offering last-mile delivery, fulfillment, and COD services. It targets the same e-commerce merchant segment as Turbo with overlapping product categories and delivery-time promises.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Facebook
• LinkedInlinkedin.com/company/turbologistech

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Turbo EG