What UAE Embassy - Berlin does

The UAE Ministry of Foreign Affairs (MOFA) is the federal government ministry responsible for managing the United Arab Emirates' foreign relations, diplomatic services, and consular affairs, headquartered in Abu Dhabi with branch offices in Dubai and Sharjah and a global network of 171 embassies and consulates. The company provides consular and diplomatic services to UAE nationals, Golden Visa holders, businesses, government officials, and foreign missions accredited to the UAE. Core service lines include document attestation (personal status documents at AED 150 each; commercial documents at AED 2,000 each), mandatory electronic attestation of commercial invoices and certificates of origin via the eDAS 2.0 system under Cabinet Resolution No. 38 of 2022, diplomatic and special passport services, Twajudi traveler registration, return documents for lost or damaged passports, Golden Visa holder emergency support, and a Diplomatic Notes Gateway for foreign missions.

The underlying technology platform is a digital-first service delivery system built around the eDAS 2.0 Electronic Document Attestation System, UAE Pass digital identity for single-sign-on authentication, and native iOS/Android mobile applications, supported by deep API-level integrations with the Ministry of Health and Prevention (MOHAP), Emirates Health Services, Emirates Schools Establishment, and the Emirates Identity Authority. Document attestation is processed through multi-authority digital seals with no manual intervention; eDAS commercial invoice attestation carries a 14-day grace period from Bill of Entry date and AED 500 fines for late payment, with payment accepted via Apple Pay, Samsung Pay, and Visa/Mastercard. Distribution is omnichannel: official website, mobile apps, in-person branch offices, the 171-mission global embassy network, a toll-free call center (80044444), a dedicated 24/7 Golden Visa hotline (00971 2 493 1133), and WhatsApp Business API, with service quality validated by a 4-star Global Star Rating System (GSR) certification.

Name

UAE Embassy - Berlin

Legal name

Ministry of Foreign Affairs

Website

https://uae-embassy.de

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

The UAE Ministry of Foreign Affairs (MOFA) is a federal government ministry that delivers consular, diplomatic, and document attestation services to UAE nationals, Golden Visa holders, businesses, diplomats, and foreign missions via a digital platform and 171 global embassies.

Ownership category

akta.pro rank

Product category

Government Consular and Diplomatic Services

NAICS

International Affairs (92812)

SIC

Foreign Governments (8888)

akta.pro primary industry

Consular Services & Citizen Assistance (BPAIAIAB)

akta.pro secondary industries

Visa, Immigration Liaison & Travel Document Policy (Foreign Affairs) (BPAIAIAL), Diaspora & Expatriate Engagement (BPAIAIAI), Diplomatic Missions & Embassies (Bilateral Relations) (BPAIAIAA)

Keywords

• Consular services
• Document attestation
• Diplomatic services
• Passport services
• Embassy services

Headquarters

HQ city

Abu Dhabi

HQ country

United Arab Emirates

HQ region

Middle East

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Attestation Service Fees: Government-mandated fees for document attestation services. Personal status documents (birth certificates, death certificates, educational documents, marriage certificates, etc.) charged at AED 150 per document. Commercial documents (contracts, agreements, trade licenses, etc.) charged at AED 2,000 per document.
2. Commercial Invoice Attestation via eDAS: Fees for attesting commercial invoices and certificates of origin through the eDAS system. Mandatory for imports valued at Dh10,000 and above per Cabinet Resolution No. 38 of 2022. Includes a 14-day grace period from Bill of Entry date, with AED 500 fine for late payment.
3. Diplomatic Services: Free services for diplomatic identity cards (valid 4 years, issued in 15 working days). Passport services for diplomatic, special, and mission passports issued to qualifying UAE nationals.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

The UAE Embassy - Berlin, operating under the UAE Ministry of Foreign Affairs, provides consular and diplomatic services including personal and commercial document attestation, diplomatic passport issuance and renewal, return documents for travelers with lost/damaged passports, Twajudi traveler registration, and Golden Visa holder support. It serves UAE nationals, residents, businesses, diplomats, and foreign missions through digital platforms, in-person offices, and a global network of UAE missions.

Product overview

The UAE Ministry of Foreign Affairs (MoFA) operates a digital government services platform offering consular and diplomatic services. The core offerings include document attestation (personal and commercial), diplomatic passport services, and travel assistance for UAE nationals. Services are delivered through the website (www.mofa.gov.ae), a smart mobile application (UAE MOFA), and UAE embassies and consulates abroad. Key digital integrations include the eDAS 2.0 system for commercial invoice attestation, UAE Pass for authentication, MOHAP for health certificate attestation, and Emirates Schools Establishment for educational certificate attestation. The platform supports multiple languages (Arabic and English) and provides 24/7 customer support through call centers and WhatsApp.

Differentiator

Problem solved

Functional benefit

Products and services

• Document Attestation Service Digital attestation service for personal and commercial documents including birth certificates, death certificates, educational certificates, marriage certificates, medical reports, and other official documents. Personal status documents are charged at AED 150 per document and commercial documents at AED 2,000 per document. Users can apply via website, mobile application, or UAE embassies abroad.
• Commercial Invoices Attestation (via eDAS 2.0) Electronic attestation of commercial invoices and certificates of origin for goods imported to the UAE through the Electronic Document Attestation System (eDAS 2.0). Mandatory for imports valued at Dh10,000 and above per Cabinet Resolution No. 38 of 2022. Flat rate of AED 150 plus service fees applies; a 14-day grace period from Bill of Entry date is provided, with AED 500 fine for late payment.
• Diplomatic Passport Services Services for diplomatic, special, and mission passport issuance, renewal, replacement, and cancellation for UAE nationals entitled to such passports. Processing time is 2 working days.
• Diplomatic Notes Gateway Digital platform for foreign missions to submit and manage diplomatic notes and communications with the Ministry of Foreign Affairs.
• Return Document Service Issuance of return documents for UAE nationals abroad who have lost, damaged, or expired passports, or for newborns born abroad. Processing time is 30 minutes when requirements are met.
• Twajudi (Emirati Traveler Registration) Service for UAE nationals to register their travel details when traveling abroad, enabling the Ministry to provide assistance and support during emergencies.
• To Whom It May Concern Certificate Issuance and attestation of 'To Whom It May Concern' certificates for various purposes.
• Golden Visa Holder Services Dedicated consular services for Golden Visa holders including return document issuance, 24/7 hotline support, and emergency assistance coordination.
• Document Verification Service Service to verify the authenticity of documents attested by MoFA using QR codes or verification links.
• Travel Requirements by Destination Information portal for Emirati travelers showing visa requirements and travel advisories by destination country.
• Emergency Communications for Emirati Travelers 24/7 emergency communication and support service for UAE nationals traveling abroad.
• Diplomatic Identity Card Services Issuance of diplomatic, consular, international organizations, and special ID cards for eligible personnel. Cards are valid for 4 years and issued within 15 working days at no charge.

Quantifiable outcome

• Digital attestation of birth/death certificates completes within minutes without human intervention
• +4 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Ministry of Health and Prevention (MOHAP)coreTechnology or IntegrationIntegration of MOFA's digital attestation service with MOHAP's birth and death certificate issuance system. Allows digital attestation of health certificates upon issuance without requiring separate applications. Service fee: AED 300 total (AED 150 MoFA + AED 150 Embassy).
• Emirates Schools EstablishmentcoreTechnology or IntegrationIntegration for digital attestation of school certificates. Students can obtain MoFA attestation while applying for certificate issuance through the establishment's digital channels. Processing time: 3 minutes for digital attestation after certificate issuance.
• UAE PASScoreTechnology or IntegrationDigital identity platform serving as the primary authentication mechanism for accessing MOFA services. Enables single-sign-on across UAE government institutions and digital signature capabilities.
• Emirates Identity AuthorityminorImplementation/ SI/ Consulting PartnerCoordination for unified number issuance and identity verification for diplomatic identity card applications.
• AramexminorChannel Partner/ Reseller/ DistributorCourier service provider for document delivery within UAE. Regular service: AED 40 (3 working days); Express: AED 150 (same day).
• Emirates PostminorChannel Partner/ Reseller/ DistributorGovernment postal service for document delivery within UAE. Regular: AED 31.50 (3 working days); Express: AED 105 (same day).
• Zajel CourierminorChannel Partner/ Reseller/ DistributorCourier service for document attestation delivery. Regular: AED 31.50 (3 working days); Express: AED 126 (same day).
• TawzeaminorChannel Partner/ Reseller/ DistributorCourier service provider for attestation document handling. Regular: AED 36.70 (3 working days); Express: AED 95 (same day).
• Federal Authority for Identity and CitizenshipminorImplementation/ SI/ Consulting PartnerCoordination on diplomatic identity card applications and residency verification for Golden Visa holders.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• VFS Global: Private operator running outsourced visa, passport, attestation, and consular-services desks on behalf of governments worldwide. Compares on service delivery mechanism (document verification, biometrics, appointment scheduling), though commercial vs sovereign mandate.
• BLS International: Another large outsourced visa, passport and consular services provider to foreign governments in India and globally. Operates attestation-style document services similar in workflow to eDAS, though without sovereign authority.

Regional players

• Auswärtiges Amt (German Federal Foreign Office): The host-country counterpart running Germany's missions abroad. Operates the same consular/document legalization model in reverse and sets the bilateral framework within which the UAE Embassy in Berlin operates.

Direct peers

• U.S. Embassy Berlin: The U.S. diplomatic mission in Berlin performs the same role: provide consular services (passports, citizen assistance, document services) to U.S. nationals in Germany. Operationally directly comparable as a bilateral embassy/consulate serving nationals abroad.
• British Embassy Berlin: The UK's bilateral mission in Berlin offers the same consular suite (passport services, emergency assistance, notarial/exequatur services) for UK nationals in Germany, and works with the German Federal Foreign Office on document legalization in the opposite direction.
• Embassy of India Berlin: Another major bilateral embassy in the same host city delivering consular, passport, and attestation services to a large expatriate population. Closely comparable in scope, mandate, and channel mix (digital + in-person + VFS outsourcing).

Others

• Federal Authority for Identity, Citizenship, Customs & Port Security (UAE ICP): UAE federal authority issuing passports, residency, and Emirates ID for nationals and residents. A key counterparty to MOFA for diplomatic-card processing and Golden Visa support, operating the upstream identity layer MOFA relies on.
• Tasheel (UAE Government Services): UAE federal government's authorized typing and government-transaction service center network. Handles related document workflows (MOHRE, immigration) under similar one-stop-service philosophy and uses UAE PASS authentication, complementing MOFA's attestation channel.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/MOFAUAE
• YouTubeyoutube.com/channel/UCaLi43UPoOiV7t3w17uQsxA
• Facebookfacebook.com/Mofauae
• LinkedInlinkedin.com/company/uae-embassy-berlin
• Instagraminstagram.com/mofauae

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about UAE Embassy - Berlin