Brottsofferjouren Västra Skåne

What Brottsofferjouren Västra Skåne does

Brottsofferjouren Västra Skåne is a Swedish non-profit association (ideell förening) that provides free, confidential support to crime victims, witnesses, and relatives across five municipalities in western Skåne County: Helsingborg, Höganäs, Bjuv, Landskrona, and Svalöv. Formed on January 1, 2025 through the merger of Brottsofferjouren Helsingborg, Höganäs och Bjuv (operating since 1989) with Brottsofferjouren Landskrona-Svalöv (operating since 1991), the organization is politically and religiously independent and is affiliated with the national umbrella body Brottsofferjouren Sverige. Its core service portfolio consists of two product lines: Samtalsstöd (telephone-based conversation support) and Stöd i domstol (on-site court support at Helsingborgs tingsrätt), supplemented by an Eventgrupp for community outreach and a web shop distributing books and informational materials at near-cost.

The organization operates a volunteer-driven model with approximately 20 trained volunteers (each completing 30 hours of structured education in crisis response and legal processes) supported by a small employed staff of roughly 6 people, including the operations manager (verksamhetsansvarig). No proprietary technology platform is described; service delivery is human-mediated via telephone, in-person meetings at offices in Helsingborg and Landskrona, and daily presence at Helsingborgs District Court. Multilingual support in over 20 languages is delivered through the national support centre of Brottsofferjouren Sverige, alongside the national helpline 116 006.

The business model is non-commercial. All victim support services are provided free of charge, with no police report required and anonymity guaranteed. Revenue is sourced from individual memberships (200 SEK/year), business memberships (2,000 SEK/year), individual and corporate donations (via bankgiro and Swish), corporate sponsorships, and incidental web shop sales. The organization serves roughly 1,800 unique individuals per year based on a reported 5,400 people supported over the past three years, with no disclosed paid customer base, contracts, or institutional investors.

Name

Brottsofferjouren Västra Skåne

Legal name

Brottsofferjouren Västra Skåne

Website

https://vastraskane.boj.se

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Short description

Brottsofferjouren Västra Skåne is a Swedish non-profit association providing free, confidential support to crime victims, witnesses, and relatives across five municipalities in western Skåne County, delivered by trained volunteers via telephone and on-site court presence at Helsingborgs tingsrätt.

Ownership category

akta.pro rank

Product category

Victim Support Services

NAICS

Other Individual and Family Services (624190), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industries

Legal Aid & Client Advocacy Services (BPAGAEAM), Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Victim support services
• Witness support services
• Court support services
• Crime victim assistance
• Community outreach programs

Headquarters

HQ city

Helsingborg

HQ country

Sweden

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Membership fees: Individual members pay 200 SEK per year and business members pay 2,000 SEK per year. Members receive the magazine 'Tidningen Brottsoffer' four times per year and may attend and vote at the association's annual meeting.
2. Donations and gifts: The organization accepts financial donations from individuals and organizations via bankgiro (5726-8476) and Swish (123 516 49 83). Donors are asked to mark payments with 'Gåva' and provide their name and address for acknowledgment.
3. Sponsorship: Corporate sponsors can support the organization through partnerships and contributions. Contact is made directly via phone or email as outlined on the sponsor page.
4. Web shop sales: The organization operates a web shop selling books and informational materials, mostly available at cost of shipping only.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Brottsofferjouren Västra Skåne is a non-profit association that provides free, confidential support to crime victims, witnesses, and relatives in five municipalities in western Skåne. Services center on telephone-based conversation support (samtalsstöd), in-person court support at Helsingborgs tingsrätt, witness support, and a web shop selling books and informational materials. The organization is volunteer-driven, funded through membership fees, donations, and sponsorships, and is affiliated with the national Brottsofferjouren Sverige.

Product overview

Brottsofferjouren Västra Skåne is a non-profit victim support organization offering free assistance to crime victims, witnesses, and relatives across five municipalities in western Skåne. The service portfolio centers on conversational support (telephone-based empathetic listening and guidance) and court support (on-site assistance at Helsingborg District Court). Additional offerings include an event group for community outreach and an online store for educational materials. The organization operates primarily through volunteer-based services supported by professional coordinators, with support available in over 20 languages.

Differentiator

Problem solved

Functional benefit

Products and services

• Samtalsstöd (Conversation Support) Telephone-based support provided by trained volunteers offering empathetic listening, information about legal processes, and referrals to relevant authorities and services for crime victims, witnesses, and relatives.
• Stöd i domstol (Court Support) Daily in-person support provided at Helsingborgs tingsrätt during trials, offering practical guidance, court orientation, and emotional support to witnesses, victims, and relatives during legal proceedings.
• Vittnesstöd (Witness Support) Support services for witnesses including information, emotional support, and practical assistance before, during, and after court proceedings, with a daily presence at Helsingborgs tingsrätt.
• Webbshop (Online Store) Online shop selling books and informational materials about crime victim support, available for order typically at cost of shipping only.

Quantifiable outcome

• Nearly 5,400 people supported in the past 3 years (2022–2024)
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Brottsofferjouren Sverige (parent organization)coreStrategic or Co-development Partner · 1 January 2025Brottsofferjouren Västra Skåne is a politically and religiously unaffiliated non-profit association affiliated with Brottsofferjouren Sverige. This national affiliation provides access to shared training resources, the national support centre (which offers multilingual volunteers), coordinated campaigns, and organizational standards. The national body provides the intranet system, general guidelines, and the national helpline 116 006.
• Polismyndigheten (Swedish Police)minorStrategic or Co-development PartnerThe organization receives referrals from the police and collaborates on awareness initiatives such as the 'Försök inte lura mig' educational package for seniors developed together with Polisens nationella bedrägericenter, PRO, and SPF seniorerna. Police reports are one channel through which crime victims become aware of the organization's services.
• Helsingborgs tingsrätt (Helsingborg District Court)coreStrategic or Co-development PartnerBrottsofferjouren Västra Skåne maintains a daily presence at Helsingborgs tingsrätt, providing on-site support to witnesses, victims, and relatives during court proceedings. Court staff enable this arrangement through coordination with the organization.
• Helsingborgs stad (City of Helsingborg) and municipalities of Höganäs, Bjuv, Landskrona, and SvalövminorStrategic or Co-development PartnerAs a local organization serving five municipalities, Brottsofferjouren Västra Skåne works in coordination with local government social services and public health entities to provide integrated support to crime victims and their families within the region.

Scale indicators4 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Kvinnofridslinjen (National Women's Helpline): Swedish national helpline for women subjected to violence, including threats, sexual assault, and honor-based violence. Comparable in that it provides free, anonymous, multilingual crisis support to a partly overlapping clientele (crime/violence victims).
• BRIS (Barnens Rätt i Samhället): Swedish children's rights helpline and support organization providing free, anonymous counseling for children and young people affected by crime, violence, or abuse. Operates with a similar volunteer/staff hybrid model, helpline delivery, and national reach.
• Brottsofferjouren Stockholm-Gotland: Another regional chapter of Brottsofferjouren Sverige, providing the same victim/witness/relative support services under the same national brand. Directly comparable in service model, volunteer structure, and funding approach.
• Brottsofferjouren Sverige: National umbrella organization and parent of Brottsofferjouren Västra Skåne. Coordinates shared resources, the national helpline 116 006, multilingual support, training, and policy advocacy across all regional chapters, and is the most direct comparability anchor for the subject.

Broad incumbents

• Victim Support (UK): Long-established UK victim support charity providing free, confidential help to victims and witnesses, including court support. Highly comparable in mission and service portfolio, with a much larger national scale and broader resourcing.
• Svenska Röda Korset (Swedish Red Cross): Major Swedish humanitarian organization providing support to vulnerable groups, including victims of crisis and violence, and was one of the founding partners of the original Brottsofferjouren Helsingborg in 1989. Comparable in volunteer-driven service delivery and crisis support scope.
• Rädda Barnen (Save the Children Sweden): Larger Swedish NGO providing broader support services to children and families affected by violence, exploitation, and crime. Comparable in mission overlap (victim/witness support, particularly for minors) and in funding model (memberships, donations, grants).

Regional players

• Stödcentrum för unga brottsoffer (Sofia Syd) / Unizon member centers: Unizon is an umbrella for Swedish women's shelters and youth support centers, some of which overlap with Brottsofferjouren Västra Skåne's segments (domestic violence, honor-based violence, vulnerable groups). Comparable in serving similar victim populations with free, confidential support.

Others

• Brottsoffermyndigheten (Swedish Crime Victim Authority): Government agency that administers criminal injuries compensation and provides information to victims. Adjacent rather than directly competing, but a critical ecosystem actor that the organization refers clients to and aligns its information services with.
• Socialtjänsten (Swedish municipal social services): Statutory municipal social services that Brottsofferjouren Västra Skåne coordinates with and refers clients to. Functions as a parallel/overlapping service channel for many of the same client segments, and a key municipal partner for funding and referrals.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/brottsofferjourenvastraskane

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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