Vodafone Business Centre | Silverwater, NSW

What Vodafone Business Centre | Silverwater, NSW does

Vodafone Business Centre Silverwater is a privately-held authorised channel partner of TPG Telecom Limited (ASX: TPM), operating under the Vodafone brand to sell business-grade mobile telecommunications services to Australian small and medium businesses. Operated by an entity branded 'Social Hippos' and physically based at Level 4, 104-108 Church St, Parramatta NSW 2150, the firm was founded in 2012 and fields a 9-person team that closes sales over the phone (1300 237 437, 02 8074 1100) and in person, with an additional reseller recruitment program extending its reach through downstream channel partners.

The core product is the Business Flex plan family, marketed from $35/month per connection and designed for accounts with 6 or more connections, with shared data and standard international minutes pooled across the account and device acquisition offered either through Tech Fund financing or a BYO device path. Customers with 10 or more connections receive an Australian-based Personal Account Manager and extended-hours support, and all accounts gain access to parent-platform capabilities including the Vodafone 5G network rollout and $5/day Roaming across 60+ countries.

Commercially, the business runs on three intersecting revenue mechanics: recurring commissions on subscription mobile plans sold through TPG Telecom's underlying billing stack, hardware/device economics on Tech Fund device financing, and channel partner commissions where a sub-reseller co-sells or independently sells Vodafone business products under upfront, trailing, or hybrid compensation structures. The customer base is described as 'various Australian businesses' with no named anchor logos, the segment focus is horizontal across SMBs, and the geographic scope is single-country domestic with the brand relationship to TPG Telecom providing regulatory and operational legitimacy within Australia.

Name

Vodafone Business Centre | Silverwater, NSW

Legal name

Vodafone Business Centre Silverwater

Website

https://vbcsilverwater.com.au

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Vodafone Business Centre Silverwater is an authorised 9-person Vodafone channel partner in Parramatta, NSW, selling Business Flex mobile plans, 5G connectivity, and $5 Roaming to Australian small and medium businesses, and recruiting resellers under upfront, trailing, or hybrid commission models.

Ownership category

akta.pro rank

Product category

Business Mobile Telecommunications

NAICS

Telecommunications Resellers (517121), Agents for Wireless Telecommunications Services (517122)

SIC

Radiotelephone Communications (4812)

akta.pro primary industry

Consumer Mobile Network Operators (Retail MNOs) (HDAIAAAA)

Keywords

• Business mobile plans
• Mobile telecommunications
• Channel partner services
• Business mobility solutions
• Enterprise mobile plans

Headquarters

HQ city

Parramatta

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Mobile Telecommunications Services: Subscription-based mobile plans for business customers, including Business Flex plans for shared data and international minutes across multiple connections
2. Device Sales: Sale of mobile devices through Tech Fund plans bundled with business mobile plans
3. Channel Partner Commissions: Commissions earned from selling Vodafone business products including upfront, trailing, and hybrid compensation options for channel partners

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels2 records

Core offering

Vodafone Business Centre Silverwater is an authorized Vodafone channel partner selling business mobile telecommunications services to Australian small and medium businesses. The core offering is Business Flex mobile plans (starting from $35/month) designed for businesses with 6+ connections, with shared data and standard international minutes across connections. They provide Australian-based Personal Account Managers for businesses with 10+ connections, access to Vodafone's 5G network, $5/day roaming in 60+ countries, and Tech Fund or BYO device options.

Product overview

Vodafone Business Centre Silverwater is a local authorized Vodafone business channel partner offering mobile telecommunications services to Australian businesses. The core offering consists of Business Flex mobile plans (starting from $35/month) designed for businesses requiring 10 or more connections, with options including Tech Fund plans (device financing) and BYO plans. The centre provides personalized account management services, extended customer care support, and access to Vodafone's 5G network infrastructure and $5 Roaming in over 60 countries.

Differentiator

Problem solved

Functional benefit

Brands

• Business Flex: Mobile plans designed for businesses with 6 or more connections, offering shared data and standard international minutes across connections. Available for businesses with 10+ connections offering Personal Account Manager.
• Tech Fund Plans

Products and services

• Business Flex Mobile Plans

Quantifiable outcome

• Access to 5G network across Australia
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• VodafonecoreChannel Partner/ Reseller/ DistributorVodafone Business Centre Silverwater is an authorised channel partner and enterprise sales channel for Vodafone business telecommunications services. They sell Business Flex mobile plans, provide personalised account management, and offer access to Vodafone's 5G network and $5 Roaming services to Australian businesses.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Telstra Enterprise: The dominant Australian MNO's enterprise division serving large and mid-market business customers. Competes indirectly by offering direct enterprise contracts that bypass channel partners, eroding the value proposition of SMB-focused resellers.
• Vodafone Australia (TPG Telecom): The principal MNO and parent group (TPG Telecom Limited, ASX: TPM) that provides the underlying network, plans, and product portfolio. Operates broader consumer and enterprise segments; the subject business is one of its channel partners within this wider portfolio.
• TPG Telecom Limited: The publicly-listed Australian parent of Vodafone Australia (ASX: TPM). The Vodafone Business Centre Silverwater operates as a downstream channel of this entity, which controls plan design, pricing, and commission structures for the partner network.
• Optus Enterprise / Business: The second major Australian MNO's enterprise and business division providing mobile, network, and cloud services to SMBs and large enterprises. Offers overlapping products that compete for the same business customer wallet.

Emerging players

• Boost Mobile Australia: MVNO operating on the Telstra wholesale network targeting value-conscious consumers and SMBs. Adjacent competitor in mobile service resale that also relies on carrier infrastructure rather than owning spectrum.
• Belong (TPG Telecom brand): TPG Telecom's digital-first consumer brand leveraging the same underlying network infrastructure. Represents the channel-disintermediation risk for SMB-focused partners by demonstrating the parent's appetite for direct-to-customer digital sales.

Others

• MVNO partners on Telstra/Optus networks (e.g., ALDI Mobile, Woolworths Mobile): MVNOs and white-label mobile resellers leveraging wholesale access to Australian MNO networks. They use a similar reseller economics model and compete for the same SMB/consumer segments that the Vodafone Business Centre addresses.

Direct peers

• Telstra Business Centre: Telstra's authorised business channel centres selling mobile, fixed, and cloud services to Australian SMBs with similar account-management-led approach. Direct competitor with the same business model targeting the same customer segment under the dominant Australian MNO brand.
• Other Vodafone Business Centres (Australia-wide network): Other authorised Vodafone Business Centre channel partners operating across Australia under the same partner model, selling identical Business Flex plans and earning commissions from the same principal. Directly comparable in product, customer base, and revenue model.
• Optus Business Hub: Optus's authorised business sales channels targeting Australian SMBs with mobile plans, devices, and account management services. Same channel partner/reseller business model with comparable service wrapping around a different MNO's infrastructure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/vodafonesilverwater

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vodafone Business Centre | Silverwater, NSW