What Municipio de Zapopan Jalisco does

Municipio de Zapopan Jalisco is the municipal government of Zapopan, a city within the Guadalajara Metropolitan Area in the State of Jalisco, Mexico. The entity operates VDigital (Ventanilla Digital), a web-based digital services portal that consolidates multiple municipal procedures into a single online platform accessible to residents, business owners, notaries, and civil registry users. The portal enables account registration, online appointment scheduling, document submission, payment processing for taxes and fees, business license applications, construction permits, cadastral services, and electronic invoicing. Distribution is digital-first through the VDigital web portal, complemented by physical municipal offices accessed via online appointment booking.

The underlying technology integrates account management, document upload, payment processing, and citizen notification features, with the Expediente Único Municipal (Municipal Unique File) serving as a core component that stores citizen information for reuse across procedures, reducing redundant documentation. The platform architecture includes dedicated sub-portals for cadastral services (Catastro), a geographic information system, business licensing (Padrón y Licencias), construction permits (Permisos y Licencias de Construcción), territorial planning (Ordenamiento del Territorio), civil registry (Registro Civil), civil protection and fire services (Protección Civil y Bomberos), supplier management (Padrón de Proveedores), mobility accreditation, premarital course registration, and inter-agency communication (Comunn Dicoe). The digital services operation is staffed by 112 employees.

As a government entity, the organization does not operate on a traditional commercial revenue model. Its revenue streams consist of municipal tax collection (property tax/predial, water fees), business licensing fees, cadastral service fees, construction and urban planning permit fees, and municipal fines and penalties collected through the online portal. The platform is promoted through official social media channels (Facebook, Instagram, Twitter, YouTube, livestream) and directly from the main municipal website. The municipality operates within the single jurisdiction of Zapopan, Jalisco.

Name

Municipio de Zapopan Jalisco

Legal name

Municipio de Zapopan Jalisco

Website

https://vdigital.zapopan.gob.mx

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Municipio de Zapopan Jalisco operates VDigital, a unified digital government services portal serving Zapopan, Jalisco residents with municipal procedures, tax payments, business licensing, construction permits, and cadastral services.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Office Administrative Services (5611)

SIC

Services-Management Services (8741)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industry

Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO)

Keywords

• Municipal digital services
• Government online portal
• Property tax payments
• Business licensing services
• Civil registry services

Headquarters

HQ city

Zapopan

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure

Revenue model

1. Municipal Tax Collection: The government collects property taxes (predial), water fees, and other municipal levies through its online payment portal. This represents the primary revenue stream for municipal operations.
2. Business Licensing Fees: Revenue generated from commercial and business license issuance, including license types A and B, pre-licenses, and extraordinary permits.
3. Cadastral Services: Fees collected for cadastral services including property valuation rights (derechos de avalúos) and notary portal services.
4. Construction and Urban Planning Permits: Revenue from construction permits, alignment certificates, official numbers, and urban planning dictaminations.
5. Municipal Fines and Penalties: Collection of mobility violation fines and other municipal penalties through the online portal.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

VDigital is the central digital government services portal operated by the Municipality of Zapopan, Jalisco, that consolidates municipal procedures including cadastral services, business licensing, construction permits, civil registry appointments, property tax payments, and electronic invoicing into a single online platform accessible to citizens, businesses, notaries, and institutions. The portal enables account registration, document upload via Expediente Único Municipal, online appointment scheduling, application status tracking, and payment processing for taxes, fines, and fees.

Product overview

VDigital is a unified digital government services platform operated by the Municipality of Zapopan, Jalisco, providing a centralized portal for citizens to access, manage, and track municipal procedures online. The platform integrates multiple service modules including cadastral services (Catastro), property tax payments (Predial), business licensing (Padrón y Licencias), construction permits, electronic invoicing, online appointments, and the Expediente Único Municipal (unique citizen file) for document reuse across procedures. The architecture consists of a core VDigital portal with embedded sub-portals for specialized services such as RETYS (procedure catalog), geographic information systems, civil protection, and provider management.

Differentiator

Problem solved

Functional benefit

Brands

• VDigital: Digital window platform for municipal procedures and services - enables citizens to manage permits, licenses, cadastral services, appointments, and online payments

Products and services

• VDigital (Ventanilla Digital) Central digital government portal that enables citizens, businesses, and institutions to manage municipal procedures, file paperwork, and track application status online from a single account.
• Catálogo de RETYS Public catalog of municipal procedures and services that allows citizens to consult requirements and information needed to complete their trámites before initiating them.
• Catastro Portal Cadastral services portal providing property valuation fee collection, debt clearance certificates (constancia de no adeudo), notary portal access, and folio tracking for property-related procedures.
• Sistema de Información Geográfica Zapopan Municipal cartography and spatial data system providing geographic information services for urban planning, property identification, and land use procedures.
• Citas en Línea Online appointment scheduling service for cadastral services, construction permits, land use planning, and civil registry, allowing citizens to book in-person visits to municipal departments.
• Expediente Único Municipal Digital citizen folder that stores personal information and documents needed for municipal procedures, enabling reuse across trámites and eliminating the need to repeatedly submit the same documentation.
• Facturación Electrónica Electronic invoicing service that generates digital CFDI receipts corresponding to municipal payments made to the Municipality of Zapopan.
• Portal de Ordenamiento del Territorio Online portal for land use planning procedures, including existing basic infrastructure utilization assessments and urban image adequacy opinions issued by the Dirección de Ordenamiento del Territorio.
• Portal de Permisos y Licencias de Construcción Digital portal for construction permits and licenses, providing alignment and official number certificates, construction licenses, digital project review, and minor works permits.
• Pagos en Línea Online payment service enabling citizens to pay property tax (predial), mobility fines, municipal license renewal, water bills, market fees, and parking fees through the VDigital portal.
• Padrón y Licencias Business registry and licensing service covering commercial activity catalogs, license types A and B applications, online license printing, and pre-license procedures for establishments in Zapopan.
• Padrón de Proveedores Supplier portal enabling vendors to register and manage procurement-related activities with the Municipality of Zapopan.
• Pláticas Prematrimoniales Registration service for the civil premarital course required prior to marriage registration in Zapopan, operated through the DIF Zapopan portal.
• Protección Civil y Bomberos Civil protection and fire department services providing safety trainings, technical risk evaluations, technical risk verifications, event authorizations, and drill evaluations.
• Movilidad y Transporte Mobility accreditation service providing transportation-related municipal procedures through the VDigital account portal.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Emerging players

• Granicus: Government digital services platform vendor serving municipal and state governments with citizen engagement, payment, and workflow tools. Comparable as a private-sector reference for the capabilities VDigital delivers and an alternative platform a municipality might license.
• OpenGov: Government technology vendor offering digital services, financial transparency, and citizen engagement software for municipal and state agencies. Comparable as a private-sector eGovernment platform benchmark relevant to Zapopan's service portfolio.

Direct peers

• Gobierno de la Ciudad de México (CDMX): Mexico's largest municipal government operating a comprehensive digital services portal covering trámites, payments, and appointments at metro scale. Comparable to Zapopan because both deliver eGovernment services at a large Mexican municipality level, though CDMX operates at materially larger scale.
• Municipio de Tlajomulco de Zúñiga: Another municipality in the Guadalajara Metropolitan Area delivering its own set of digital citizen services. It is a directly comparable peer in the same metro, with similar population profile and procedural scope to Zapopan.
• Municipio de Guadalajara: Adjacent municipality within the same Guadalajara Metropolitan Area operating its own digital services portal for procedures, payments, and appointments. It is the most direct functional peer, competing for citizen mindshare and benchmarked against Zapopan on eGovernment capabilities.

Broad incumbents

• Accela: Provider of government software covering permitting, licensing, and civic services for municipalities. Directly comparable to VDigital's Permisos de Construcción, Padrón y Licencias, and Catastro workflows, representing a private-sector platform that competes for the same municipal-government procurement budgets.
• Gobierno del Estado de Jalisco: State-level government that sits above Zapopan administratively and operates parallel state-level digital services. Relevant because Zapopan must integrate with or interoperate against state systems, and the state portal represents a broader eGovernment incumbent in the same jurisdiction.
• Servicio de Administración Tributaria (SAT): Mexico's federal tax administration authority operating digital filing, payment, and invoicing systems at national scale. Relevant because Zapopan's tax-collection and electronic-invoicing features functionally overlap with SAT's mandate and represent the federal analog Zapopan must coordinate with.
• Tyler Technologies (NIC subsidiary): Major US government-software provider whose NIC subsidiary builds citizen-facing government portals similar to VDigital. Comparable as a vendor-of-record reference for eGovernment platform capabilities Zapopan may need to benchmark against or partner with for next-generation features.

Regional players

• Municipio de Monterrey: Major Mexican municipality in northern Mexico with its own citizen-facing digital services platform. Comparable in scale and municipal-service breadth, though operating in a different geographic region with different administrative conventions.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/zapopangob
• YouTubeyoutube.com/zapopangob
• Facebookfacebook.com/ZapopanGob
• Instagraminstagram.com/zapopangob
• LinkedInlinkedin.com/company/municipio-de-zapopan-jalisco

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Municipio de Zapopan Jalisco