Vesta Teleasistencia

What Vesta Teleasistencia does

Vesta Teleasistencia is a privately held Spanish teleassistance provider headquartered in Zaragoza, operating as the commercial brand of EUROIBÉRICA DE SERVICIOS, MANTENIMIENTOS Y CONTRATACIÓN SL (CIF B50731538). The company delivers 24/7/365 remote emergency response and monitoring services for dependent persons — primarily elderly individuals living alone, people with disabilities, and chronic-illness patients — using a home-installed terminal (pendant or bracelet form factor) connected via the user's landline or a SIM card supplied by Vesta. Operations are run from a single site at Plataforma Logística PLAZA in Zaragoza with a team of 14 employees, and the business is certified to UNE-EN-ISO 9001:2015 by TÜV Rheinland covering teleassistance, occupational risk prevention, and environmental management.

The product portfolio extends the core home-terminal service across four specialized modules: Personas Dependientes (in-home dependent-person care), Geolocalización de Personas (GPS-based mobile tracking, including remote positioning for Alzheimer's/dementia patients), Asistencia Violencia de Género (GPS-tracked protection for gender violence victims coordinated with security forces), and Asistencia Seguridad Laboral (corporate occupational safety with geofenced safe zones, fall sensors, and SOS alerts for field workers). The business model is a recurring subscription for teleassistance services, with revenue generated from monthly contracts; pricing is not publicly disclosed and is delivered only via quote. Sales are conducted by phone (902 49 00 49 / 976 44 33 77) or web contact form, followed by an in-person or remote consultation before service activation. The company markets through its Wix-hosted corporate website and an external WordPress blog, with no app, no marketplace presence, and no disclosed resellers. Service is currently limited to the Aragon region of Spain, with no evidence of multi-region or international expansion, external funding, M&A, or third-party investor ownership.

Name

Vesta Teleasistencia

Legal name

EUROIBÉRICA DE SERVICIOS, MANTENIMIENTOS Y CONTRATACIÓN SL

Website

https://vestateleasistencia.es

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Vesta Teleasistencia is a Zaragoza-based Spanish teleassistance operator providing 24/7 emergency monitoring via home terminals and GPS-enabled mobile devices for elderly, dependent persons, gender violence victims, and corporate occupational safety clients on a subscription basis in Aragon.

Ownership category

akta.pro rank

Product category

Personal Emergency Response and Teleassistance Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Communications Services, Nec (4899), Telephone Communications (No Radiotelephone) (4813)

akta.pro industry

PRIMARYHSAHAHAG

Emergency Dispatch, Call Center Monitoring & Response Services

Home & Personal Services/Home Security, Alarm & Smart Home Services/Personal Emergency Response Systems (PERS) & Medical Alert

SECONDARYHSAHAHAB

In-Home Landline PERS & Base-Unit Medical Alert Services

Home & Personal Services/Home Security, Alarm & Smart Home Services/Personal Emergency Response Systems (PERS) & Medical Alert

SECONDARYHSABAAAG

Safety Check-Ins, Wellness Calls & Monitoring (Non-Clinical)

Home & Personal Services/Elder Care & In-Home Care Services/Non-Medical Companion Care

Keywords

• Personal emergency response
• Teleassistance services
• Elderly care monitoring
• GPS person tracking
• Occupational safety alerts

Headquarters

HQ city

Zaragoza

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Teleassistance Subscription Service: Recurring subscription service providing 24/7 monitoring and emergency response for dependent persons, elderly, and at-risk individuals, delivered via installed device at the user's home or mobile GPS terminal.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Vesta Teleasistencia provides a 24/7 integrated teleassistance service that connects users to trained response personnel through a home terminal device with an SOS button (medallion or bracelet), connected via the user's landline or a VESTA-supplied SIM card. The service is extended with GPS-enabled mobile terminals for outdoor tracking and specialized offerings for dependent persons, occupational safety of field workers, and protection of gender violence victims, with automatic fall detection, real-time positioning, and geofenced safety zones.

Product overview

Vesta Teleasistencia operates as a unified teleassistance service platform offering multiple specialized modules centered on its core Servicio Integrado de Teleasistencia. The main service provides 24/7 emergency response through a home-based terminal device (medallion or bracelet) connected via telephone line or SIM card. This core platform is extended through specialized offerings: Personas Dependientes serves elderly and disabled individuals at home; Geolocalización de Personas adds GPS satellite tracking for remote location capabilities; Asistencia Violencia de Género provides protection services for gender violence victims with coordinated emergency response; and Asistencia Seguridad Laboral offers workplace safety management with geolocation and alert systems for employees.

Differentiator

Problem solved

Functional benefit

Products and services

• Servicio Integrado de Teleasistencia (Integrated Teleassistance Service) 24-hour integrated teleassistance service providing immediate emergency response and support for elderly, disabled, or at-risk individuals through a terminal device with pushbutton (medallion or bracelet) connected to a telephone line or VESTA-supplied SIM card.
• Personas Dependientes (Dependent Persons Service)
• Geolocalización de Personas (Person Geolocation)
• Asistencia Violencia de Género (Gender Violence Assistance)
• Asistencia Seguridad Laboral (Occupational Safety Assistance)

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Three partnerships are on record, tiered minor and core.

• COVIARminorOthersCOVIAR is a group company associated with VESTA, appearing alongside other group entities on the Empresas del Grupo page.
• Euroibérica de ServicioscoreOthersEuroibérica de Servicios, Mantenimientos y Contratación SL is the parent legal entity and owner of the VESTA registered trademark. It is the company behind VESTA Servicios de Teleasistencia, registered in Zaragoza with CIF B50731538.
• TDF (Tiempo de Formación)minorOthersTDF (Tiempo de Formación) is a group company associated with VESTA, listed on the Empresas del Grupo page alongside COVIAR and Euroibérica de Servicios.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• Tunstall Healthcare: Tunstall is the global leader in PERS/telehealthcare with a strong presence in Spain, offering home-based emergency response, telecare, and connected health platforms. Directly comparable to VESTA's core elderly/dependent persons service and occupational safety offerings.
• Doro (Careium): Swedish-origin PERS and elderly care technology provider (now Careium) offering mobile safety alarms, fall detection, and 24/7 response services across Europe. Shares VESTA's combination of GPS-enabled mobile devices with subscription-based monitoring.
• Tunstall Televida: Tunstall's Spanish teleassistance service operating unit, providing 24/7 personal emergency response services across Spain. A direct competitor in the same geography with substantially larger scale and national reach.
• Mediterránea de Teleasistencia: A Spanish regional teleassistance provider offering 24/7 monitoring and emergency response services for elderly and dependent persons. Comparable operating model and customer base to VESTA, though typically serving different regions.
• Atenzia: A major Spanish teleassistance and telecare provider serving elderly and dependent persons with 24/7 monitoring, fall detection, and emergency response. Operates nationally and competes directly with VESTA in the same target customer segment.

Broad incumbents

• Konecta (Atenzia parent): Konecta is a large Spanish/BPO group whose Atenzia division is a major teleassistencia operator. As a broader customer experience and BPO provider, it competes with VESTA in winning large public-sector teleassistencia contracts while having materially more scale.
• Vodafone España Teleasistencia: Vodafone Spain offers PERS / teleasistencia as part of its broader connectivity and IoT portfolio, leveraging mobile/SIM infrastructure. A broad incumbent with substantially greater resources and brand recognition competing in the same Spanish market.
• Cruz Roja Española (Teleasistencia): The Spanish Red Cross operates a national teleasistencia service for elderly and dependent persons, often in partnership with public administrations. A broad incumbent with public-sector funding that competes with VESTA for the same institutional contracts.
• Legrand Care (Intervox): Legrand's healthcare division manufactures PERS terminals and integrated telecare platforms used by service providers across Europe. While more of a technology/platform provider than a direct service competitor, it underpins much of the PERS infrastructure VESTA competes with.

Regional players

• Vitalia Servicios de Teleasistencia: A Spanish teleassistance service provider focused on elderly care and dependent persons, serving specific regions with home-based PERS terminals. Comparable operating model but typically operating in regions other than Aragón.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/vesta-teleasistencia

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vesta Teleasistencia