Viacore IT

What Viacore IT does

Viacore IT is a Spanish software development and applied AI company headquartered in Santander, Cantabria, founded around 2009. The firm employs approximately 13 engineers with degrees in Computer Science or Telecommunications, and operates across four service pillars: custom software development, process automation (RPA), cloud infrastructure, and applied AI. Its core technical asset is the proprietary Quima framework for building self-learning expert systems, which underpins a portfolio of shipped products including RPA Invoice (multi-AI engine document automation), SOLVO (AI-based dispute resolution, awarded the European Commission Excellence Seal in 2019), Taimu (workforce time tracking), Xplica (NLP-based online review automation), VicCommerce (SMB e-commerce), and Vilive (PPV streaming). More recent additions include OstomiAseo (a free mobile app for ostomized patients, launched August 2024) and Mr. Lang, a sub-brand launched in November 2024 to channel Kit Digital subsidized SME services.

Viacore generates revenue through a mix of professional services (fixed-price bespoke projects for government and healthcare clients), software licensing (RPA Invoice, marketed at one-tenth the cost of competitors), recurring SaaS subscriptions (Taimu, Xplica, Vilive, VicCommerce), and implementation services as an official Odoo Ready partner since January 2025. Its primary customers are Spanish public administration bodies (Gobierno de Cantabria, Servicio Cántabro de Salud, Comunidad de Madrid, Principado de Asturias), healthcare providers (Fundación Hospitalarias, IDIVAL, Hospital Virtual Valdecilla), and SMEs served through the government-subsidized Kit Digital program. Named logos also include McDonald's Cantabria, Reparte logistics, IMEM Ascensores, and the Real Federación Española de Vela.

Distribution is primarily domestic (single-country, Spain) through direct sales, partner programs (Odoo, Kit Digital), and self-serve product websites. The company holds ISO 9001:2015 and ISO 27001:2022 certifications, is an HL7 Spain member, and holds leadership positions in Clúster Tera, the regional ICT cluster. Operationally, Viacore positions itself as a 100% Cantabrian-capital, independent, founder-led firm with no disclosed institutional investment.

Name

Viacore IT

Legal name

Viacore IT

Website

https://viacoreit.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Viacore IT is a Santander-based Spanish software and applied AI firm that builds custom applications, RPA, and proprietary AI products (RPA Invoice, SOLVO, Taimu, Xplica, VicCommerce) for Spanish public administration, healthcare providers, and SMEs, and operates the Mr. Lang sub-brand for Kit Digital subsidized services.

Ownership category

akta.pro rank

Headquarters

HQ city

Santander

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Others

Revenue model

1. Custom Software Development Services: Bespoke software development engagements for government and private-sector clients, spanning web applications, mobile apps, enterprise systems, and digital transformation projects. Revenue recognized per project milestones or fixed-price contracts.
2. RPA Invoice / RPA Document Licenses: Proprietary RPA software licensing for document automation. The product is marketed as 10x cheaper than competitors. Operates on a software license model, with the tool available for demo requests via [email protected].
3. Kit Digital Agent Services: As a certified digital agent under Spain's Kit Digital program, Viacore delivers subsidized digital transformation projects (websites, CRM, e-commerce) to SMEs and self-employed. Post-bono continuation services provide recurring revenue from maintained clients.
4. Odoo Implementation and Consulting: As an official Odoo Ready partner, Viacore earns revenue from implementing, customizing, and supporting the Odoo ERP platform for clients, including CRM, accounting, inventory, e-commerce, and other module deployments.
5. SaaS Products (Taimu, Xplica, Vilive, VicCommerce): Proprietary SaaS applications covering time tracking (Taimu), online review automation (Xplica), streaming PPV (Vilive), and e-commerce (VicCommerce). Revenue generated through subscriptions or usage fees.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Viacore IT is a Spanish software development company that delivers custom software, process automation (RPA), cloud infrastructure, and applied AI solutions for public administration, healthcare, SMEs, and private-sector clients in Spain. The company combines bespoke software development services with a portfolio of proprietary products including RPA Invoice for document automation, Taimu for time tracking, Solvo for AI-based dispute resolution, Xplica for review management, VicCommerce for SMB e-commerce, and Vilive for pay-per-view streaming. Underpinning the products is the proprietary Quima framework for self-learning expert systems.

Product overview

Viacore IT is a software development company offering a portfolio of proprietary AI-powered products complemented by custom software development and IT services. The product portfolio includes: RPA Invoice (document/process automation using robotic process automation combined with AI), Taimu (workforce time tracking), VicCommerce (e-commerce platform for small businesses), Solvo (AI-based dispute resolution — awarded the European Commission Excellence Seal), Xplica (NLP-based online review management), Vilive (streaming/PPV platform), and OstomiAseo (social impact mobile app for locating adapted restrooms). These products share a common foundation in AI, knowledge engineering, and the proprietary Quima framework. Beyond its own products, Viacore IT offers professional services including custom software development, process automation, cloud infrastructure, and applied AI — all backed by ISO 9001 and ISO 27001 certifications. The company also operates Mr. Lang, a sub-brand focused on Kit Digital SME services, and holds an Odoo Ready partnership for ERP implementation.

Differentiator

Problem solved

Functional benefit

Brands

• Mr. Lang: A specialized brand for Kit Digital services, offering digital transformation solutions for SMEs and freelancers including website development, e-commerce, CRM, and IT infrastructure services.

Products and services

• RPA Invoice Web-based RPA software that automates invoice and document management by reading, classifying, and registering documents into enterprise ERP systems. Uses a combination of OpenAI, Google AI, and a proprietary Viacore AI engine to operate without integrations or additional development. Targets enterprises seeking to reduce document handling costs.
• Taimu Workforce time-tracking application that enables employees to clock in from any workstation or location via mobile device, reducing administrative costs and ensuring regulatory compliance with labor tracking.
• Solvo AI-powered intelligent dispute resolution system that emulates expert reasoning to optimize incident and complaint management processes, facilitating satisfactory agreements between parties. Built on Viacore's Quima framework. Awarded the European Commission Excellence Seal in 2019.
• Xplica Intelligent review management system that uses natural language processing to search, automate, classify, and respond to customer and business reviews on the internet, enabling online reputation monitoring.
• VicCommerce E-commerce platform for SMBs and hospitality with autonomous store management, customizable subdomains, integrated Redsys TPV payment processing, and an intuitive interface.
• Vilive Streaming PPV Live event streaming and monetization platform supporting pay-per-view and subscription models, customized to client specifications.
• SmartUpp Intelligent platform combining mobile technology with clinical data intelligence for the prevention, early detection, and tracking of pressure ulcers. Developed with GNEAUPP and the University of Cantabria Nursing Department.
• OstomiAseo Free mobile application (iOS and Android) using geolocation, photos, and user reviews to locate adapted public restrooms for ostomized patients. Developed with the Cantabria Health Department.
• Menni Family Mobile and web application facilitating real-time communication between medical staff, patients, and families at Centro Hospitalario Padre Menni, providing patient status updates, lab results, scheduled appointments, dietary information, and a weekly menu calendar.
• Custom Software Development Services Custom software development services delivered by a multidisciplinary team of computer and telecommunications engineers covering analysis, design, development, implementation, and maintenance. Targeted at enterprises and public-sector clients requiring bespoke applications.
• Odoo ERP Implementation Official Odoo Ready partner offering implementation, customization, and ongoing support for Odoo's suite of business applications including CRM, e-commerce, accounting, inventory, project management, and electronic signatures.
• Mr. Lang (Kit Digital services) Sub-brand offering Kit Digital subsidized digital transformation services for SMEs and freelancers in Spain, covering website development (WordPress, Prestashop, Liferay), e-commerce, Odoo CRM implementation, IT consulting, hardware installation and maintenance, cybersecurity advisory, and managed IT services.

Quantifiable outcome

• 75-80% reduction in document management time and costs using RPA Invoice / RPA Document
• +4 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability11 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• HL7 SpaincoreTechnology or Integration · 1 February 2025Viacore IT joined HL7 Spain as a software/hardware provider, consultant, and private insurer member. This provides access to healthcare interoperability standards, participation in technical committees adapting international standards to Spanish healthcare needs, and two votes in the HL7 Spain General Assembly. CEO Jesús Crespo completed specialized FHIR training.
• Hospital Virtual Valdecilla (HvV)coreStrategic or Co-development Partner · 1 February 2025Viacore IT participated in a Clúster Tera-organized technical session at Hospital Virtual Valdecilla to showcase its healthcare technology capabilities and explore collaborative opportunities. The HvV serves as a reference for healthcare innovation and digital training in Cantabria.
• OdoocoreChannel Partner/ Reseller/ Distributor · 1 January 2025Viacore IT became an official Odoo Ready partner, enabling it to implement, customize, and support the Odoo ERP platform for clients across Spain. The partnership grants access to Odoo's support network, latest software versions, and official certification, strengthening Viacore's enterprise software offering.
• Clúster Tera (Asociación de Tecnologías de la Información y la Comunicación de Cantabria)coreStrategic or Co-development Partner · 1 November 2024Viacore IT has been a member of Clúster Tera since its founding in 2019. David Pérez Álvarez, Director of Business Development, was elected Secretary of the cluster's renewed board. Viacore also chairs the Health Commission of Clúster Tera, working alongside members including Acorde, Castroalonso, Deduce Data Solutions, Evenbytes, NWorld, Predictia, and Softec on healthcare digitalization projects.
• Universidad Europea del Atlántico (UNEATLANTICO)minorStrategic or Co-development Partner · 1 January 2023Viacore IT signed an agreement with UNEATLANTICO in 2023 to host students for year-round internships, providing practical work experience in a technology environment. David Pérez also teaches Web Programming in the Computer Engineering degree at the university, bridging academic and industry needs.
• GNEAUPP (Grupo Nacional de Úlceras por Presión y Heridas)minorStrategic or Co-development Partner · 1 January 2016Viacore IT collaborated with GNEAUPP and the Universidad de Cantabria's Nursing Department to develop SmartUpp, a mobile application for the prevention, early detection, and follow-up of pressure ulcers, under the SODERCAN I+C=+C 2016 program.
• IDIVAL (Instituto de Investigación Marqués de Valdecilla)coreStrategic or Co-development PartnerViacore IT collaborates with IDIVAL on multiple R&D projects including an AI-powered diabetic foot application being tested in Cantabria primary health centers, and participation in iDays innovation events.
• Universidad de CantabriacoreStrategic or Co-development PartnerUniversity of Cantabria collaborates with Viacore IT and IDIVAL on healthcare R&D projects including the AI diabetic foot application, and the SmartUpp project for pressure ulcer prevention developed with the Nursing Department and GNEAUPP, funded by SODERCAN.

Scale indicators10 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Izertis: Spanish IT services and software development firm of comparable size, offering custom software, digital transformation, and vertical solutions to public administration and private sector. Direct regional-Spain peer with overlapping government and enterprise customer base.
• Emergya: Spanish IT consultancy providing custom software development, cloud, and AI services to public and private clients. Comparable in size, custom-development focus, and Spanish-domestic public-sector customer base.
• Ibermática: Spanish IT services firm delivering custom software, SAP/ERP, and digital transformation for public administration and healthcare. Comparable in vertical specialization (public sector and healthcare) and northern-Spain presence.
• Dominion Global: Spanish technology and engineering services company offering custom software, digital transformation, and industrial automation. Comparable in cross-vertical IT services model and presence with large enterprise and institutional clients.
• Seresco: Spanish IT consultancy headquartered in Asturias providing custom software development, ERP, and cloud services to public administration and private enterprises. Comparable in product mix (custom dev + packaged ERP) and northern-Spain public-sector focus.

Emerging players

• Paradigma Digital: Mid-sized Spanish digital consultancy offering custom software, data, and cloud engineering for enterprise and public sector. Comparable in scale, custom-development model, and emerging focus on AI/data offerings.
• Solutio (Spain): Spanish IT services firm delivering custom software, ERP, and digitalization projects to SMEs and public administration. Comparable in size, customer segments (SME + government), and digital agent role in subsidy programs.

Broad incumbents

• UiPath: Global RPA platform leader whose document automation capabilities directly compete with Viacore's RPA Invoice. A broad incumbent that defines the pricing and feature benchmark against which Viacore positions itself at 1/10 the cost.
• Indra: Spain's largest IT services group, with deep public administration and healthcare digitalization contracts. Operates as a broad incumbent in the same competitive set for large government and healthcare IT tenders.
• Automation Anywhere: Global RPA and AI-powered document processing vendor with an IQ Bot suite directly competing with RPA Invoice. Broader platform with deeper R&D budgets acts as the primary competitor Viacore benchmarks against on price.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/viacore-it

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Viacore IT