VOA Southeast

What VOA Southeast does

VOA Southeast is a faith-based 501(c)(3) nonprofit organization and charter member of the national Volunteers of America network, operating across Alabama, Georgia, and Mississippi since 1980. The organization delivers a multi-vertical human services portfolio to vulnerable populations including seniors, veterans, low-income families, individuals with intellectual and developmental disabilities (IDD), pregnant and postpartum women with substance use disorders, adults with mental illness, and at-risk youth. Core service lines include affordable housing (2,781+ units across three states), veterans housing and wraparound services (Eagle's Landing, Valor Grove, SSVF, HVRP), CARF-accredited residential substance use recovery (The Millennium Center, Pines Family Campus), mental health housing, IDD services delivered through six regional offices, workforce development (Project SEARCH), and youth development (Light of the City).

The business model is a hybrid nonprofit revenue structure combining recurring government grants and contracts (VA, HUD, Georgia DBHDD, Alabama Department of Mental Health, state waiver programs), Medicaid and insurance reimbursement for clinical services, rental income from affordable housing properties, and tax-deductible charitable donations from individuals, corporations, and foundations. Services are provided at no cost or subsidized rates to eligible clients. The organization operates a community-led, direct-to-consumer go-to-market model, reaching clients through referrals from courts, child welfare agencies, VA, self-referrals, and a network of church, school, and government partnerships, with annual reach of 54,000+ individuals.

Underlying infrastructure is asset-heavy and human-intensive rather than technology-driven: physical housing properties and residential treatment centers form the operational backbone, while digital channels consist of a service-navigator website (voase.org), standard CRM/donation tooling (HubSpot, Fundraise Up, Feathr), and earned-media partnerships (36-year WALA FOX10 Season of Caring). Differentiated operational models include the Family Focused Recovery approach (children reside on campus during maternal treatment), the Housing First evidence-based model (88% reduction in homelessness, 41% improvement in housing stability), and a Person-Centered Planning Model for IDD services. Leadership is anchored by President & CEO Rob Rogers, COO DeAnna Ferguson, CFO Scott Huval, and Chief Strategy & Innovation Officer Laura Chandler, with a Board of Directors chaired by Racheal Banks.

Name

VOA Southeast

Legal name

Volunteers of America Southeast

Website

https://voase.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

51–100 employees

Short description

VOA Southeast is a faith-based 501(c)(3) nonprofit providing affordable housing, veterans services, IDD support, mental health housing, and substance use recovery across Alabama, Georgia, and Mississippi.

Ownership category

akta.pro rank

Headquarters

HQ city

Mobile

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain, Others

Revenue model

1. Government Grants and Contracts: Funding from federal and state agencies including VA, HUD, Georgia DBHDD, Alabama Department of Mental Health. Includes programs like SSVF (Supportive Services for Veteran Families), Grant and Per Diem (GPD), HUD-VASH, and state waiver programs.
2. Individual and Corporate Donations: Charitable contributions from individuals, corporations, and foundations. Multiple giving options including one-time donations, monthly giving, vehicle donations, stock gifts, cryptocurrency, IRA donations, and donor-advised funds.
3. Affordable Housing Operations: Rental income from 2,781+ affordable housing units across Alabama, Georgia, and Mississippi. Rents are set at affordable rates for income-eligible residents (typically under 30% of income or capped amounts like under $900/month).
4. Healthcare Reimbursement: Medicaid and insurance reimbursement for substance use recovery treatment services, mental health services, and other clinical programs at CARF-accredited facilities.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

VOA Southeast is a faith-based nonprofit human services organization operating more than 2,781 affordable housing units and a portfolio of direct-service programs across Alabama, Georgia, and Mississippi. Its core offerings include affordable and supportive housing for seniors, veterans, and families; CARF-accredited residential substance use recovery for pregnant and postpartum women; intellectual and developmental disabilities (IDD) services under a Person-Centered Planning model; veterans housing and reintegration programs; and youth development programs such as Light of the City. Services are delivered at no cost or subsidized rates through own-operated facilities, government contracts, and community partnerships.

Product overview

VOA Southeast is a faith-based nonprofit organization providing a comprehensive portfolio of human services across Alabama, Georgia, and Mississippi. The organization operates as a multi-service provider with core programs including: Affordable Housing (managing over 2,781 units across three states for seniors, veterans, families, and individuals with disabilities); Mental Health Treatment and Support (residential rehabilitation services in Georgia); Veterans Services (transitional and permanent housing, employment support, and counseling through SSVF, HVRP, Eagle's Landing, and Valor Grove programs); Substance Use Recovery for Pregnant and Postpartum Women (CARF-accredited residential treatment at The Millennium Center and Pines Family Campus using the Family Focused Recovery model); Intellectual and Developmental Disabilities Services (person-centered support across 6 regions in Alabama and Georgia); Children, Youth & Families Services (Light of the City after-school and summer programs); Senior Health Services (housing and congregate feeding programs); and Supported Employment (workforce development including Project SEARCH). The organization also operates seasonal programs like Season of Caring and community programs like Ramp Ministry and Disaster Relief. All programs are guided by a ministry of service approach and Person-Centered Planning methodology.

Differentiator

Problem solved

Functional benefit

Brands

• Light of the City: After-school and summer camp program for at-risk youth in Baldwin County, AL, providing tutoring, Bible study, arts, music, dance, and mentoring since 2008.
• Eagle's Landing
• Valor Grove
• The Millennium Center
• Pines Family Campus
• Wilmer Senior Center
• Ramp Ministry

Products and services

• Affordable Housing Operates more than 2,781 quality affordable housing units across Alabama, Georgia, and Mississippi for income-eligible seniors (55+/62+), veterans, families, and individuals with disabilities, with rents typically capped below 30% of household income or under $900/month for tax credit properties.
• Veterans Services

Quantifiable outcome

• Deacreased homelessness rates by 88 percent and improved housing stability by 41 percent using Housing First model
• +4 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

16 partnerships are on record, tiered core and minor.

• Humana Healthy HorizonscoreStrategic or Co-development PartnerStrategic partnership with Humana Healthy Horizons for healthcare coordination. Humana supports VOA Southeast's substance use recovery programs and mission to serve vulnerable populations through health and housing programs.
• United Way of Southwest AlabamacoreStrategic or Co-development PartnerLongstanding partnership for annual giving campaign luncheons and community support. United Way supports VOA Southeast's initiatives through funding and community mobilization across Southwest Alabama.
• Home Depot FoundationminorStrategic or Co-development PartnerFoundation partnership supporting affordable housing initiatives and veteran housing programs through grants and volunteer support.
• Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD)coreStrategic or Co-development PartnerThree-year partnership providing housing support across 31 counties in West-Central Georgia. DBHDD provides funding and oversight for the Housing Support Program serving individuals with serious mental illness.
• U.S. Department of Veterans Affairs (VA)coreStrategic or Co-development PartnerVA is VOA Southeast's biggest partner for veteran services. Includes SSVF (Supportive Services for Veteran Families), Grant and Per Diem (GPD) program, HUD-VASH, Health Care for Homeless Veterans (HCHV), and funding for permanent housing like Valor Grove on VA campus.
• U.S. Department of Housing and Urban Development (HUD)coreStrategic or Co-development PartnerFederal partner providing housing vouchers, funding for affordable housing development through LIHTC program, and support for homelessness prevention initiatives.
• Alabama Housing Finance AuthorityminorStrategic or Co-development PartnerState partner for housing development, including collaboration on Valor Grove - a 50-unit affordable housing complex built in conjunction with the VA, HUD, and the Authority.
• Georgia Department of Community AffairsminorStrategic or Co-development PartnerState agency administering the Low-Income Housing Tax Credit (LIHTC) program in Georgia, which VOA Southeast uses to develop affordable housing properties like Newnan Crossing.
• Jackson County Baptist AssociationminorChannel Partner/ Reseller/ DistributorVolunteer partnership for Ramp Ministry, collaborating with volunteers to construct wheelchair ramps at no cost for community members in need, particularly after Hurricane Katrina.
• Semmes Woman's ClubminorChannel Partner/ Reseller/ DistributorCommunity partner providing donations of essential housing supplies for Eagle's Landing veterans transitional housing.
• Rotary Club of MobileminorChannel Partner/ Reseller/ DistributorCommunity service organization supporting veterans at Eagle's Landing through donations and awareness events.
• Roosters Downtown / No Vets Left BehindminorGTM or Marketing PartnerLocal business initiative honoring Lt. Col. Mark Stratton through annual Memorial Day fundraising for organizations serving veterans facing homelessness and recovery challenges.
• Ozanam Charitable PharmacyminorChannel Partner/ Reseller/ DistributorHealthcare partner helping uninsured individuals access prescription medications, supporting Eagle's Landing veterans in managing health needs.
• WALA FOX10 TVcoreStrategic or Co-development Partner36-year media partnership for Season of Caring campaign and 10 Caring Gifts initiative, bringing holiday hope and joy to families across the Gulf Coast.
• Greer's MarketsminorGTM or Marketing PartnerCommunity partner for Season of Caring 10 Caring Gifts initiative, serving as drop-off locations for toy and food donations.
• Mercedes-Benz of MobileminorGTM or Marketing PartnerCorporate sponsor for Season of Caring toy drive, supporting annual holiday giving campaign.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Others

• United Way Worldwide: National nonprofit funding/coordination partner rather than direct service competitor. VOA Southeast is a United Way grantee and campaign partner, making this an ecosystem/complementary relationship.

Direct peers

• Mercy Housing: Nonprofit affordable housing provider serving low-income families, seniors, and people with disabilities. Comparable LIHTC-financed portfolio model and supportive services approach.
• Volunteers of America (National): National parent/affiliate network operating the same faith-based model of housing, behavioral health, and human services across 46 states. VOA Southeast is a charter affiliate, making this the most direct peer.
• National Church Residences: Faith-based nonprofit providing affordable senior housing, IDD services, and home health across multiple states. Closely comparable mission and service portfolio to VOA Southeast.
• Devereux Advanced Behavioral Health: Nonprofit provider of IDD, behavioral health, and child welfare services across multiple states. Directly comparable to VOA Southeast's IDD services and person-centered planning model.
• Chattanooga Endeavors (dba Volunteers of America Chattanooga): Sister Volunteers of America affiliate providing veteran housing, workforce development, and supportive services in Tennessee. Closest regional peer within the same parent organization.

Broad incumbents

• Catholic Charities USA: Faith-based social services network providing housing, mental health, recovery, and refugee services nationally. Operates a much broader portfolio but with overlapping human services programs.
• The Salvation Army: Faith-based nonprofit with extensive adult rehabilitation (substance use), transitional housing, and emergency assistance programs. Comparable mission and federal funding relationships.
• Habitat for Humanity International: Large nonprofit affordable housing provider though focused on homeownership rather than rental. Operates in Alabama, Georgia, and Mississippi with comparable regional footprint.

Emerging players

• BayMark Health Services: For-profit provider of medication-assisted substance use treatment. Comparable to VOA Southeast's CARF-accredited recovery programs but for-profit model contrasts with VOA Southeast's nonprofit, family-focused approach.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Customer concentration

• Facebookfacebook.com/VOAsoutheast
• LinkedInlinkedin.com/company/volunteers-of-america-southeast
• Instagraminstagram.com/voasoutheast

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VOA Southeast