Dominica Water and Sewerage Company Limited

What Dominica Water and Sewerage Company Limited does

The Water and Sewerage Company Inc. (WASCO) is the 100% government-owned national water and wastewater utility of Saint Lucia, incorporated in October 1999 under the Companies Act and operating under the Water and Sewerage Act (2004). It holds a statutory monopoly over water and sewerage services across the entire island, regulated by the National Utilities Regulatory Commission (NURC), and serves domestic, commercial, industrial, hotel, and government customers from its Castries headquarters and branch offices in Vieux Fort and Soufriere. The company traces its institutional lineage to the Central Water Authority (1965) and the Water and Sewerage Authority (1984), and is currently overseen by CEO Zilta George-Leslie with a Board chaired by Trevor Louisy.

WASCO's operating platform is built on a network of major physical assets: the John Compton Dam, four treatment plants (Thomas R. Theobalds at Ciceron, Delcer, Grace, and Beausejour), pumping stations, reservoirs, and an islandwide HDPE distribution network, supplemented by GIS-based asset mapping and an islandwide meter replacement program. The technology stack is being upgraded through the CARICOM Development Fund's rehabilitation of the Ciceron/Theobalds plant, climate-resilient Degremont UCD 50 packaged treatment units, and the EU/AFD-funded CARIBSAN Phase 2 constructed-wetland wastewater project in Black Bay, Vieux Fort. There is no disclosed AI/ML or proprietary software layer; technology is operational and infrastructure-led.

Revenue is generated primarily through NURC-regulated usage-based tariffs differentiated by customer class — domestic tiered (first 3,000 gallons at $12.21/1,000 gallons; excess at $24.92), commercial/industrial at $33.23, hotels at $23.26-$66.46, and government at $23.26 per 1,000 gallons — plus matching sewerage charges and one-time service connection fees. The go-to-market motion is direct-to-consumer through three branch offices, the My Account self-service portal, banking partners (Republic Bank, Bank of Saint Lucia, 1st National Bank, CIBC), Sure Pay outlets, and a 24/7 control room. WASCO is 100% government-owned with no private shareholders; its capital program is financed through regulated tariffs supplemented by concessional development loans and grants from CDF, CDB, World Bank, EU, and AFD.

Name

Dominica Water and Sewerage Company Limited

Legal name

The Water and Sewerage Company Inc.

Website

https://wascosaintlucia.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Water and Sewerage Company Inc. (WASCO) is the 100% government-owned national water and wastewater utility of Saint Lucia, providing regulated potable water and sewerage services to residential, commercial, hotel, and government customers islandwide under a statutory monopoly.

Ownership category

akta.pro rank

Product category

Water and Sewerage Utilities

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941)

akta.pro primary industry

Drinking Water Distribution Network Operations (Mains, Valves, Hydrants, Service Lines) (EUANAAAE)

Keywords

• Water utility services
• Wastewater treatment
• Sewerage services
• Potable water supply
• Water distribution infrastructure

Headquarters

HQ city

ROSEAU

HQ country

Dominica

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Water Supply Tariffs: Charges based on water consumption measured by meters. Domestic customers pay tiered rates: first 3,000 gallons at $12.21 per 1,000 gallons, excess at $24.92 per 1,000 gallons. Commercial/Industrial at $33.23 per 1,000 gallons. Hotels have special rates at $36.55, $23.26, or $66.46 per 1,000 gallons. Government charged at $23.26 per 1,000 gallons.
2. Sewerage Services: Wastewater collection and treatment services charged based on customer category. Domestic sewerage rates: first 3,000 gallons at $8.22 per 1,000 gallons, excess at $15.61 per 1,000 gallons. Commercial at $20.66 per 1,000 gallons. Hotels at $22.02 per 1,000 gallons. Government at $12.82 per 1,000 gallons.
3. Service Connection Fees: Fees for new connections, change of name, change of address, and reconnection after disconnection. Estimate fee of $33.75 for new connections. Construction meter rate applied during building period.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

WASCO provides potable water supply and distribution, and wastewater (sewerage) collection and treatment, to residential, commercial, hotel, and government customers across Saint Lucia. Services are delivered through treatment plants (Theobalds, Delcer, Grace, Beausejour), the John Compton Dam, pumping stations, reservoirs, and an island-wide distribution network, with metered tiered billing, new connection services, and a 24/7 control room for emergency response.

Product overview

WASCO operates as a public utility providing integrated water and wastewater services across Saint Lucia. The company offers a unified portfolio centered on water supply and distribution, wastewater management, and customer services. Core offerings include water treatment and distribution to residential, commercial, hotel, and government customers; wastewater collection, treatment, and disposal services; the My Account online portal for bill payment and account management; and tiered water rate structures. Supporting services include meter management, new connections, water conservation programs, emergency fault reporting, and water trucking during supply shortages. The company also implements climate resilience initiatives including infrastructure upgrades, rainwater harvesting support, and energy efficiency programs. WASCO operates under the regulatory framework of the Water and Sewerage Act and is overseen by the National Utilities Regulatory Commission (NURC).

Differentiator

Problem solved

Functional benefit

Products and services

• Water Supply & Distribution Services
• Wastewater Services
• My Account Online Portal
• Water Rates & Billing Services
• Meter Management
• New Connection Services
• Water Trucking Services

Quantifiable outcome

• Non-Revenue Water reduction from 56% to 35% in Patience area
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Nine partnerships are on record, tiered core, major and minor.

• Water Offices of Martinique and GuadeloupecoreStrategic or Co-development Partner · 7 April 2025Technical partners supporting CARIBSAN project, sharing expertise in constructed wetland technology that has proven effective in tropical coastal areas.
• Caribbean Water and Wastewater Association (CAWASA)majorStrategic or Co-development Partner · 7 April 2025CAWASA Executive Director Ignetius Jean serves as check-consultant for CARIBSAN project, providing regional oversight for sustainable wastewater treatment initiatives.
• IOWatermajorStrategic or Co-development Partner · 1 April 2025Regional lead organization for CARIBSAN (Caribbean Cooperation for Wastewater Treatment Inspired by Natural Heritage) project, supporting nature-based wastewater treatment solutions across Caribbean nations.
• Water Resources Management Agency (WRMA)coreStrategic or Co-development PartnerGovernment agency managing and protecting Saint Lucia's water resources; issues licenses for water abstraction; works with WASCO on water sector planning and climate resilience initiatives.
• Saint Lucia Meteorological ServicescoreStrategic or Co-development PartnerGovernment agency providing weather and climate data; collaborates with WASCO and WRMA to monitor dry season conditions and predict water availability.
• Global Water PartnershipminorOthersInternational network supporting sustainable water management; linked as related site for industry collaboration.
• Caribbean Water and Wastewater AssociationminorOthersRegional industry association for water and wastewater professionals in the Caribbean.
• American Waterworks AssociationminorOthersInternational water industry association providing standards and best practices; linked as related site.
• International Water Agencies / Water Environment FederationminorOthersUNESCO partner network for water agencies; linked as related site for industry collaboration.

Scale indicators14 records

Recent moves10 records

Expansion highlights6 records

Others

• Caribbean Water and Wastewater Association (CAWASA): Regional industry association for Caribbean water and wastewater utilities, directly linked from WASCO's website as a partner organization for knowledge sharing, training, and regional collaboration.

Direct peers

• National Water Commission (Jamaica): Government-owned national water and sewerage utility serving Jamaica, providing the same integrated potable water supply and wastewater services to residential, commercial, and tourism customers in a Caribbean island context.
• Public Utilities Corporation (Grenada): Statutory corporation providing water supply and wastewater services across Grenada, with similar small-island operational profile, tourism-driven commercial demand, and climate vulnerability.
• National Water and Sewerage Authority (Antigua): Statutory water and wastewater authority for Antigua and Barbuda, providing comparable island-wide water supply and sewerage services with government ownership and regulatory oversight.
• Water and Sewerage Authority of Trinidad and Tobago: State-owned water and wastewater utility serving Trinidad and Tobago, operating treatment plants, distribution networks, and sewerage systems with regulated tariffs similar to WASCO's structure.
• Barbados Water Authority: Statutory body responsible for water supply and wastewater management across Barbados, with a comparable island-wide monopoly, tariff regulation, and customer mix including significant hotel/tourism demand.
• Central Water and Sewerage Authority (Saint Vincent): Government-owned water and sewerage utility in Saint Vincent and the Grenadines, operating with comparable island scale, tariff regulation, and reliance on development bank financing for infrastructure upgrades.
• Consolidated Water Co. Ltd. Caribbean-based water utility providing potable water production and distribution in the Cayman Islands and other Caribbean jurisdictions, with similar island-scale operations and tariff-regulated revenue model.
• Caribbean Utilities Company: Caribbean-headquartered utility providing water and wastewater services in Grand Cayman, comparable in operating model, regulated rate base, and Caribbean climate exposure.

Broad incumbents

• Suez Water Caribbean: Global water utility operator with Caribbean concessions, providing outsourced operations, technical advisory, and infrastructure management services relevant to utility operators like WASCO seeking modernization partners.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@WASCO
• Facebookfacebook.com/wascosaintlucia
• LinkedInlinkedin.com/company/dominica-water-and-sewerage-company-limited
• Instagraminstagram.com/wascosaintlucia

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dominica Water and Sewerage Company Limited