Waverley Council

What Waverley Council does

Waverley Council is the local government authority established in 1859 under the NSW Local Government Act 1993, serving the 9 square kilometre Waverley Local Government Area in Sydney's Eastern Suburbs (Bondi Junction, Bondi Beach, Bronte, Rose Bay, Dover Heights and surrounding suburbs). The council delivers 22 main services and up to 150 sub-services across rates and revenue, waste and recycling, parking, planning and development, childcare, libraries, recreation, community programs, and lifeguard/beach services, serving residents, ratepayers, local businesses, and the 880,000+ annual visitors to Bondi Beach.

Core operational technology consists of an ePathway online services portal (development applications, DA tracking, certificates, permits, and payments), the Discovery Waverley GIS mapping service with aerial imagery dating back to 1943, a BPOINT/BPAY-integrated digital payments system, a VendorPanel (Unimarket) eTendering platform for procurement, and a recently launched Digital Parking Permits system. Service delivery is anchored by two customer service centres, four early education centres, Waverley Library, Bondi Pavilion, Waverley Cemetery, and the Margaret Whitlam Recreation Centre, with multilingual support across Hebrew, Portuguese, Russian and Spanish plus a TIS interpreting integration.

The revenue model is diversified across statutory property rates (quarterly or annual), transactional fees (parking meters and permits, planning and development fees, footpath seating permits), subscription-based commercial waste services (no lock-in contracts, monthly invoicing), licensing and permit fees (mobile vending, goods on footpath), and facility hire income. There is no equity funding, no parent company, and no disclosed operating revenue; the entity operates as a statutory body with governance by an elected Mayor and Councillors and oversight from the NSW Office of Local Government.

Name

Waverley Council

Legal name

Waverley Council

Website

https://waverley.nsw.gov.au

Company type

Private

Founded year

1859

Operating status

Operating

Headcount range

251–500 employees

Short description

Waverley Council is the NSW local government authority serving a 9 square kilometre Eastern Suburbs LGA including Bondi Beach, delivering rates, waste, parking, planning, childcare, library and community services to residents, businesses and 880,000+ annual visitors.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Environmental Quality Programs (9241), Administration of Conservation Programs (924120)

SIC

Electric, Gas & Sanitary Services (4900), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Solid Waste & Recycling Services Administration (BPAIACAH), Parks, Recreation & Cultural Services (BPAIACAI), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Local government services
• Municipal waste management
• Community programs
• Urban planning
• Public infrastructure

Headquarters

HQ city

Bondi Junction

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Rates Revenue: Property rates collected from land owners, home owners, and businesses within the Waverley LGA. Used to fund essential infrastructure and services including roads, footpaths, parks, sporting fields, playgrounds, stormwater drainage, swimming pools, community centres, cycle ways, public amenities and Waverley Library. Rates can be paid in full by 31 August or quarterly instalments.
2. Parking Fees and Permits: Revenue from parking meters, parking permits (resident, beach, visitor, carer, tradesperson), car park fees, and discounted overnight parking. Digital parking permits introduced in July 2026.
3. Commercial Waste Services: Tailored waste collection services for local businesses including garbage, co-mingled recycling, and green waste. Competitive pricing with no lock-in contracts, daily collections available, monthly invoicing with direct debit option.
4. Planning and Development Fees: Fees from Development Applications, planning certificates (Section 10.7, 10.7(2)&(5), Section 603), heritage exemption certificates, road opening permits, construction zone permits, and other planning-related services.
5. Footpath Seating Permits: Annual fees for outdoor dining permits for cafes, restaurants and bars. Includes application fees, notification/advertising fees, bonds (equivalent to 3 months' fees), monthly rental fees based on location and m2, umbrella surcharges, and public liability insurance requirements.
6. Licensing and Permit Fees: Fees for various permits and licenses including mobile vending licenses (limited to 4), goods on footpath permits, and other regulatory services.
7. Community Services and Facility Hire: Revenue from venue and sport facilities hire including indoor venues, sporting fields, courts, and community spaces. Margaret Whitlam Recreation Centre and other council venues available for community, cultural, business and individual hire.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Waverley Council is a local government authority providing statutory municipal services across the Waverley Local Government Area in Sydney's Eastern Suburbs. Its core offerings include residential and commercial waste collection, parking permits and enforcement, planning and development application assessment, four Early Education Centres, public library services, the Bondi Pavilion cultural venue, cemetery services, seniors programs, community housing, and neighbourhood issue resolution. Services are funded through property rates, user fees, permits, and government grants, delivered via two customer service centres, an ePathway online portal, and community facilities distributed across the LGA.

Product overview

Waverley Council is a local government authority serving Sydney's Eastern Suburbs (Bondi, Bronte, Rose Bay, Dover Heights, and surrounding areas). The council operates 22 main services and up to 150 sub-services delivered through a portfolio of named programs and facilities rather than a unified software product. Core civic services include waste and recycling collection, parking permit management (including new digital permits), development application tracking (DA Tracking Tool), and neighbourhood issue reporting. The council manages community facilities including Bondi Pavilion (cultural venue), Waverley Library, and Waverley Cemetery. Social services encompass Early Education Centres (4 childcare facilities with 230+ places), Mill Hill 60+ seniors program, Waverley Community Living Program for people with disability, Access Bondi beach accessibility services, community housing (68 units), and homelessness support partnerships. Environmental initiatives include Second Nature (environmental hub), FOGO trial program, Discovery Waverley mapping, and ReSmart on-demand recycling. Business services feature commercial waste collection, footpath seating permits, and procurement via VendorPanel. Online service delivery is handled through ePathway (for DAs and payments) and BPOINT/BPAY for financial transactions. The council also provides translation services through a multilingual staff program and TIS integration.

Differentiator

Problem solved

Functional benefit

Brands

• Bondi Pavilion: Community centre and events venue located at Bondi Beach, hosting cultural events, exhibitions, and community programs.
• Waverley Library
• Waverley Cemetery
• Second Nature
• Have Your Say
• Bondi Festival
• Mill Hill 60+
• Hello Bondi
• Discovery Waverley

Products and services

• Residential Waste & Recycling Services Kerbside bin collection, scheduled clean-up collections, on-demand recycling via ReSmart partnership, FOGO trial program, and A-Z waste directory for residential properties within the Waverley LGA.
• Parking Permits & Management Digital and resident parking permits, beach parking, visitor permits, tradesperson permits, mobility parking spaces, car share program coordination, and parking meter enforcement across the LGA.
• Neighbourhood Issues Reporting Online complaint system for dumped rubbish, graffiti, noise disturbances, pollution, neighbourhood disputes, and other common community concerns within the Waverley LGA.
• Discovery Waverley Mapping Interactive GIS mapping service with layers including accessibility, aerial imagery (back to 1943), capital works, planning zones, transport/parking, and tree management for the Waverley LGA.
• Early Education Centres Four council-operated childcare centres (Bronte, Gardiner, Mill Hill, Waverley) offering more than 230 centre-based places for children aged 0-5.
• DA Tracking Tool Online tool allowing residents and applicants to search and track Development Applications by number or date, accessing plans, statements, consultant reports and determinations.
• Community Housing Program Council manages 68 housing units for residents in need, with programs targeting people on low incomes, older people, and people with disabilities, administered through Evolve Housing partnership.
• Homelessness Services Partnership with specialist services and government agencies to address homelessness, providing support programs and services directory for people experiencing housing crisis.
• Waverley Community Living Program Services supporting adults with intellectual disability to live fulfilling and independent lives in the community.
• Access Bondi! Beach accessibility program offering beach wheelchair hire and information for planning accessible visits to Bondi Beach and promenade.
• Mill Hill 60+ Program Activities and services program at Waverley Community & Seniors Centre for people aged 60+, supporting independence, health and wellbeing through Active Seniors fitness and social programs.
• Online Payments Portal Digital payment system accepting Visa, MasterCard, Amex (with 0.8% credit card fee) for rates, certificates, permits, commercial waste services, and planning fees.
• Bondi Pavilion Iconic beachside venue offering community events, performances, exhibitions, and cultural programming at Bondi Beach, available for venue hire.
• Waverley Library Public library offering books, digital resources, community programs, events, and genealogy/history research services to Waverley LGA residents.
• Waverley Cemetery Historic cemetery on cliffs above Bronte Beach with volunteer-led tours, operated by Council and offering burial and memorial services.
• Commercial Waste & Recycling Services Tailored waste collection services for businesses including commercial garbage (240L/660L bins), co-mingled recycling, and garden waste at competitive rates with no lock-in contracts and monthly invoicing.
• Footpath Seating Permits Annual permit system for businesses to place tables and chairs on public footpaths for outdoor dining, with monthly rental fees based on location and m², plus bonds and public liability insurance requirements.
• Food Organics and Garden Organics (FOGO) Trial Pilot program trialling FOGO collection service with selected residents to turn food scraps into compost within the Waverley LGA.
• Language Assistance Program Multilingual staff accredited in Hebrew, Portuguese, Russian, and Spanish, plus TIS interpreting service integration for non-English speaking community members.
• Margaret Whitlam Recreation Centre Recreation facility operated by Council offering programs for active seniors, community fitness classes, indoor venue hire, sporting fields, courts, and community spaces across the LGA.

Named customers3 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Evolve HousingcoreStrategic or Co-development PartnerEvolve Housing manages Council's 68 housing units across various Waverley locations. Residents in need of housing assistance can apply through Evolve Housing for Council's targeted housing programs including units for people on low incomes, older people, and people with a disability.
• Grow It LocalminorStrategic or Co-development PartnerPartnership providing Waverley residents with free heirloom seeds, workshops and educational videos to help learn how to grow fresh food at home.
• Bower Reuse & Repair CentreminorStrategic or Co-development PartnerBower collects good quality items from residents' homes and rehomes them to people in need, promoting circular economy and waste reduction.
• Compost RevolutionminorStrategic or Co-development PartnerWaverley residents can join the Compost Revolution program to receive free composting bins and tips for composting and worm farming.
• La Perouse Local Aboriginal Land CouncilcoreStrategic or Co-development PartnerKey partnership with Traditional Custodians of the Waverley area for reconciliation, cultural heritage protection, and joint initiatives including the Gamay Rangers program.
• The Gujaga FoundationcoreStrategic or Co-development PartnerPartnership for Aboriginal cultural programs, reconciliation initiatives, and supporting the continuous living culture of Aboriginal and Torres Strait Islander peoples in Waverley.
• The Gamay RangerscoreStrategic or Co-development PartnerEnvironmental and cultural program operated in partnership with La Perouse Local Aboriginal Land Council for managing natural areas and cultural heritage.
• Reconciliation AustraliaminorStrategic or Co-development PartnerNational reconciliation organization supporting Council's Reconciliation Action Plan and National Reconciliation Week activities.
• Inner Sydney Empowered CommunitiesminorStrategic or Co-development PartnerPartnership supporting Aboriginal employment, education pathways, and community empowerment initiatives.
• Translating and Interpreting Service (TIS)coreStrategic or Co-development PartnerFree 24/7 interpreting service available by phoning 131 450, enabling non-English speaking residents to communicate with Council staff for complex enquiries.
• Tourism AustraliaminorGTM or Marketing PartnerFederal government tourism body providing industry resources, SEO assistance, and listing opportunities on Australian Tourism Data Warehouse for tourism businesses.
• Destination NSWminorGTM or Marketing PartnerState government tourism organization offering Get Connected program for potential featuring on sydney.com and visitnsw.com websites, plus business development resources.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mosman Municipal Council: Small affluent harbourside Sydney LGA with overlapping heritage planning, premium residential rate base, and similar portfolio of community and cultural services.
• Woollahra Municipal Council: Immediately adjacent Sydney Eastern Suburbs LGA with a comparable affluent residential base, heritage planning emphasis, and similar service mix including childcare, libraries, waste and community programs. Most direct peer by geography and demographic profile.
• Lane Cove Council: Smaller Sydney metropolitan council with similar size profile, operating comparable community services, parking, waste collection, and DA assessment functions under NSW framework.
• Randwick City Council: Neighbouring Eastern Suburbs council covering Coogee to La Perouse, sharing Bondi-area tourism spillover and operating comparable waste, parking, childcare, and beach management services under the same NSW Local Government Act.
• Bayside Council: Sydney metropolitan council serving Botany Bay and surrounding suburbs with similar urban services including commercial waste collection, parking enforcement, and community programs under the same regulatory framework.
• Inner West Council: Inner Sydney metropolitan council with comparable inner-urban service mix including DA tracking, parking permits, childcare, libraries, and waste services, operating under the same NSW Local Government Act.
• City of Canada Bay Council: Inner-west Sydney council of comparable scale delivering the same core mix of waste, parking, planning, community and cultural services under NSW local government legislation.

Others

• NSW Department of Planning, Housing and Infrastructure: State-level counterpart that sets the planning, housing and infrastructure framework within which Waverley Council exercises its DA assessment, zoning, and heritage functions. Relevant for benchmarking regulatory alignment and grant funding programs.

Broad incumbents

• City of Sydney Council: The dominant metropolitan Sydney LGA with overlapping urban services (parking, waste, planning, community) at a much larger scale. Operates under the same NSW framework and serves as the natural benchmark for service breadth and digital delivery in a dense urban context.
• Northern Beaches Council: Large NSW coastal council formed via amalgamation, with a comparable mix of beach management, waste collection, childcare, libraries, and tourism-oriented services across multiple former LGAs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/twitter
• YouTubewaverley.nsw.gov.au/media/external_links/youtube
• Facebookfacebook.com/facebook
• LinkedInlinkedin.com/company/waverley-council
• Instagramwaverley.nsw.gov.au/media/external_links/instagram

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Waverley Council