Finger Lakes Dairy Services

What Finger Lakes Dairy Services does

Finger Lakes Dairy Services Inc. is a privately held dairy equipment dealer and service company founded in 1991 by Daryl Hurst and headquartered in Seneca Falls, New York. The company sells, installs, and services automated milking, feeding, cooling, and manure-handling equipment for dairy farms across Central, Northern, and Western New York, with 21 employees supporting a regional route delivery and field sales model.

The company's core technology portfolio centers on Lely robotic milking systems (Astronaut), automated feed pushers (Juno, Vector), and the Lely Discovery Collector for manure handling, supplemented by BouMatic parallel and rotary parlors, Mueller milk cooling equipment, Trioliet TMR mixers, Calf Star automated calf feeders, and Afi activity monitoring systems. FLDS is a certified Lely dealer since 2007 and has added complementary product lines over time, including J-Star (1995), Trioliet (2002), Mueller (2009), and Afi/Madero (2015). Its service offerings include 24/7 emergency technical support, professional installation crews, and route truck delivery of animal health products, EcoLab sanitation chemicals, and farm supplies.

The business operates on a multi-stream revenue model combining one-time equipment sales, professional installation services, recurring route delivery of consumables, and ongoing service contracts. Pricing is custom and not publicly disclosed. Distribution is entirely regional and direct-to-farm, with sales consultants assigned to product categories and geographic territories. The company is founder-owned, with no institutional capital, subsidiaries, or public listing, and is treated by its OEM partners as a regional channel rather than as an independent product company.

Name

Finger Lakes Dairy Services

Legal name

Finger Lakes Dairy Services Inc.

Website

https://welcome.fingerlakesdairyservice.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Finger Lakes Dairy Services is a privately held dairy equipment dealer and service company, founded 1991 in Seneca Falls, NY, selling, installing, and servicing robotic milking, feeding, cooling, and automation systems for dairy farms across Central, Northern, and Western New York.

Ownership category

akta.pro rank

Product category

Dairy Equipment and Farm Services

NAICS

Dairy Cattle and Milk Production (112120)

SIC

Farm Machinery & Equipment (3523), Refrigeration & Service Industry Machinery (3580), Agricultural Services (700)

akta.pro primary industry

Dairy Housing, Milking Systems & On-Farm Infrastructure Operations (AFAEACAG)

akta.pro secondary industries

Automatic Milking Robots (AMS) (AFAAAIAB), Milking Systems & Parlors (Conventional, Rotary, Pipeline) (AFAAAIAA), Dairy Farm Data, Monitoring & Precision Dairy Operations (AFAEACAO), Livestock & Dairy Equipment (IMAHACAG), Milk Cooling, Storage & Transfer Equipment (Bulk Tanks, Plate Coolers, Pumps) (AFAAAIAC), Milking Parlor & Dairy Farm Support Services (Non-veterinary) (AFAEALAK)

Keywords

• Dairy equipment
• Robotic milking systems
• Dairy farm automation
• Milking parlors
• Milk cooling equipment

Headquarters

HQ city

Seneca Falls

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Equipment Sales: Sales of milking equipment, robotic systems, cooling equipment, feeding systems, and manure handling equipment to dairy farms
2. Service and Repair: 24-hour emergency service, diagnostic and repair services for all types of dairy system service calls
3. Installation Services: Expert installation crew for new milking systems and retrofitted facilities
4. Route Sales and Delivery: Regular deliveries to farms including animal health products, sanitation chemicals, and miscellaneous farm operation items
5. Chemical Sales: Supply of high-quality chemicals at competitive prices from multiple chemical companies, with warehouse delivery capability

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Finger Lakes Dairy Services is a dairy equipment dealer and service company selling, installing, and maintaining milking, feeding, cooling, and barn automation systems for dairy farms. The company distributes Lely robotic milking systems, BouMatic parlors, Mueller milk cooling equipment, and Trioliet mixers, complemented by 24/7 emergency repair, professional installation, and route delivery of consumables across Central, Northern, and Western New York.

Product overview

Finger Lakes Dairy Services is a dairy equipment dealer and service company, not a unified software platform. The company offers a comprehensive portfolio of complementary products organized around dairy farm automation and operations. The core product line centers on Lely robotic milking and feeding systems (Astronaut robotic milker, Juno feed pusher, Vector alley feed system, Discovery Collector), supplemented by traditional BouMatic parallel and rotary parlors, Mueller milk cooling equipment, and Trioliet TMR mixers. Add-on automation modules include Calf Star automated calf feeding, Afi farm automation with activity monitoring, automated cow brushes, and robotic feed pushers. The company also distributes Valmetal feeding equipment, Supreme Mixers, and Pequea Farm Equipment. Used equipment options include Jay-Lor mixers and bulk tanks. Service offerings include 24/7 emergency support, professional installation, and route truck delivery of animal health products and chemicals.

Differentiator

Problem solved

Functional benefit

Products and services

• Lely Astronaut Robotic Milking System Robotic milking system that uses smart technology to individually monitor each cow with a natural milking cycle, producing more milk per cow in a stress-free environment. Targeted at commercial dairy farms seeking automation and labor savings.
• Lely Juno Feed Pusher Self-guided feed pusher that automatically moves feed within the barn, saving farmer labor and providing more available feed time for dairy cows.
• Lely Vector Alley Feed System Self-guided alley feed system that automatically distributes feed along barn alleys, ensuring cows have feed available 24/7.
• Lely Discovery Collector Automated manure collection system for dairy barns that maintains cleaner barn conditions for dairy cows.
• BouMatic Parallel and Rotary Parlors Traditional and rotary milking parlor systems for medium to large-scale dairy operations, including the Xcalibur 90LX and Xcalibur 360EX 2.0 models.
• Mueller Milk Cooling Solutions Complete milk cooling and storage equipment including milk towers, model OHF milk coolers, control systems, and chillers for proper milk temperature management on dairy farms.
• Trioliet TMR Mixers Total Mixed Ration (TMR) mixers for preparing and mixing livestock feed rations, ensuring consistent and balanced nutrition for dairy cows.
• Calf Star Automated Calf Feeding Systems Automated calf feeding systems that provide consistent, measured portions of milk replacer or whole milk to calves, supporting proper calf development.
• Afi Farm Automation and Activity Monitoring Farm automation technology including activity monitoring systems that track cow behavior and health metrics, identifying anomalies in herd performance and detecting potential health issues early.
• Valmetal Feeding Equipment Feeding equipment and systems for dairy operations, including automated feeding solutions.
• Supreme Mixers Feed mixing equipment for preparing total mixed rations for dairy cattle.
• Used Bulk Tanks Pre-owned milk storage tanks and cooling equipment for dairy operations, available through contact with the sales team.
• Jay-Lor 31000 Mixer (Used) Used vertical feed mixer with stainless steel liner, priced at $15,500. Available through Lynford Wise.
• Jay-Lor 4750 Mixer (Used) Used feed mixer, priced at $13,500. Available through Lynford Wise.
• Route Truck Delivery Service Regular deliveries of animal health products, sanitation chemicals, and miscellaneous farm operation items to farmsteads across Central, Northern, and Western NY.
• 24/7 Emergency Service and Technical Support Round-the-clock emergency service with technicians diagnosing and repairing all types of dairy system service calls quickly and efficiently.
• Installation Services Expert installation crew for quickly and efficiently installing farm milking systems, including new and retrofitted facilities.
• Chemicals Sales and Delivery Supply of high-quality chemicals at competitive prices from multiple chemical companies, with warehouse servicing and delivery for any sized system.

Quantifiable outcome

• 24/7 support to help keep quality premiums high and operational costs low
• +1 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature7 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Mueller (Paul Mueller Company)coreChannel Partner/ Reseller/ Distributor · 1 January 2009Supplier of milk cooling equipment since 2009 including milk towers, milk coolers, controls, and chillers
• LelycoreChannel Partner/ Reseller/ Distributor · 1 January 2007Certified Lely dealer since 2007 providing cutting-edge dairy technology including Astronaut robotic milking systems, Juno feed pushers, Vector feed systems, and Discovery Collector systems
• Trioliet BVcoreChannel Partner/ Reseller/ Distributor · 1 January 2002TMR mixer supplier since 2002 for feeding solutions
• J-Star Inc.minorChannel Partner/ Reseller/ Distributor · 1 January 1995Feeding and manure handling equipment supplier since 1995
• BouMaticcoreChannel Partner/ Reseller/ DistributorLong-standing dealer relationship for parallel and rotary parlors, featured prominently in product offerings
• Afi Farm AutomationminorChannel Partner/ Reseller/ DistributorActivity monitoring systems and farm automation dealer since 2015
• Madero Rotary ParlorsminorChannel Partner/ Reseller/ DistributorDealer for Madero rotary parlors since 2015
• Calf StarminorChannel Partner/ Reseller/ DistributorAutomated calf feeding solutions partner
• ValmetalminorChannel Partner/ Reseller/ DistributorFeeding and manure handling equipment supplier
• EcoLabminorChannel Partner/ Reseller/ DistributorSanitation chemicals supplier through route delivery service
• Supreme MixersminorChannel Partner/ Reseller/ DistributorMixing equipment for dairy feed preparation
• Pequea Farm EquipmentminorChannel Partner/ Reseller/ DistributorFarm equipment dealer for additional product offerings

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• BouMatic: Manufacturer of parallel and rotary parlors (Xcalibur 90LX, Xcalibur 360EX 2.0) carried by Finger Lakes Dairy Services. Comparable as a principal equipment supplier whose brand and dealer network overlap with the company's offerings.
• Trioliet: Manufacturer of TMR mixers and feeding solutions supplied by Finger Lakes Dairy Services since 2002. Comparable as a partner brand whose product line is a core category in the dealer's offering.
• Valmetal: Manufacturer of feeding and manure handling equipment carried by Finger Lakes Dairy Services. Comparable as a partner brand serving overlapping dairy farm customers.
• Lely North America: Manufacturer of the Astronaut robotic milking system, Juno, Vector, and Discovery Collector that Finger Lakes Dairy Services distributes and services. Comparable as the upstream supplier whose product roadmap, brand, and pricing shape the dealer's economics.
• Paul Mueller Company: Manufacturer of milk cooling and storage equipment (milk towers, coolers, chillers) that Finger Lakes Dairy Services has carried since 2009. Comparable as a key supplier in the cooling category.
• GEA Farm Technologies: Major global supplier of milking parlors, automation, and cooling/hygiene solutions for dairy farms. Comparable as a broad incumbent serving the same end customers via similar dealer/integrator channels.
• DeLaval: Global dairy equipment manufacturer offering milking systems, parlors, cooling, and farm automation through dealer networks. Comparable as a competing principal whose products and dealer footprint overlap with Finger Lakes Dairy Services' portfolio in the Northeast.

Emerging players

• Calf Star: Manufacturer of automated calf feeding systems distributed by Finger Lakes Dairy Services. Comparable as a smaller, niche automation vendor whose products the dealer integrates into its offering.
• AfiMilk / AfiFarm: Supplier of dairy farm activity monitoring and automation systems (Afi) carried by Finger Lakes Dairy Services. Comparable as a niche automation vendor whose products complement the dealer's broader portfolio.

Regional players

• Dairy One Cooperative: Northeast US dairy services cooperative offering records, consulting, and on-farm support. Comparable as a regional player providing complementary services and customer touchpoints to NY dairy farms, though not a direct equipment dealer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/finger-lakes-dairy-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Finger Lakes Dairy Services