InterContinental Wellington

What InterContinental Wellington does

InterContinental Wellington is a five-star luxury hotel located at 2 Grey Street in Wellington, New Zealand, between the waterfront and the city centre. The property is owned by Colwall Property Investment LTD and operated under a management agreement by InterContinental Hotels Group (IHG), leveraging the InterContinental brand's 75+ year heritage as the world's first international luxury hotel brand. The hotel offers 236 tastefully-decorated guest rooms and suites across Classic, Premium, Premium Club, and Suite categories, alongside the multi award-winning Club InterContinental lounge with harbour views and three daily cuisine occasions.

The property operates an integrated hospitality platform spanning five revenue streams: accommodation, food and beverage (GPO Restaurant, Two Grey Café Bar & Eatery, The Lobby Lounge with High Tea, 24-hour in-room dining, and poolside dining), meetings and events (9 award-winning function spaces including the 317m² Lambton Ballroom, Wellington's largest pillarless ballroom, plus the five-room Tower Collection), wellness and recreation (Emerge Health Club with Wellington's largest indoor hotel pool, hot tub, infrared sauna, plunge pool, and gym), and ancillary services (luxury transfers via Executive Sedan, Bentley Flying Spur, and Tesla Model Y; valet parking with EV charging; gift vouchers; and masterclasses). Technology integrations include IHG Rewards Club loyalty, TableCheck for dining reservations, PatronBase for event ticketing, and VoucherCart for gift voucher sales, while IHG Way of Clean protocols developed with Cleveland Clinic, Ecolab, and Diversey form the safety backbone.

Distribution combines IHG's global central reservations system and mobile app with direct website booking and a dedicated corporate sales team handling MICE, weddings, and group enquiries. Pricing is predominantly transactional with Best Flexible Rate direct booking, per-room, per-event, per-cover, and package constructs (e.g., Romantic Elegant Escape, Christmas packages, High Tea tiers, masterclasses). Marketing spans owned social channels (Facebook, Instagram, LinkedIn, YouTube), Tripadvisor reputation, and event sponsorships including Wellington on a Plate and World of WearableArt.

Name

InterContinental Wellington

Legal name

InterContinental Wellington

Website

https://wellington.intercontinental.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

InterContinental Wellington is a privately-owned, IHG-operated five-star luxury hotel in Wellington, New Zealand, offering 236 rooms, award-winning conference facilities, multiple dining venues, and wellness amenities to leisure travelers, corporate event clients, and wedding couples.

Ownership category

akta.pro rank

Product category

Luxury Hotel Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111), Full-Service Restaurants (722511), Traveler Accommodation (7211)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Business & Corporate Full-Service Hotels (THAGAAAE)

akta.pro secondary industries

Large-Scale Headquarters Convention Hotels (THAGALAH), Hotel & Resort Restaurants (THAFACAH)

Keywords

• Luxury hotel accommodation
• Meetings and events venues
• Fine dining restaurants
• Wedding venues and planning
• Wellness and recreation facilities

Headquarters

HQ city

Wellington

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Accommodation: Revenue from 236 luxury guest rooms and suites offering Classic, Premium, and Club InterContinental categories with harbor and city views. Direct bookings via website, IHG central reservations, and phone channels.
2. Food & Beverage: Multiple dining venues generating revenue: GPO Restaurant (Mediterranean/southern European cuisine), Two Grey Café Bar & Eatery, The Lobby Lounge (High Tea, cocktails), In-Room Dining (24-hour service), and poolside dining. Special event dining including Burger Wellington, Wellington on a Plate festival participation.
3. Meetings & Events: Revenue from 9 award-winning function spaces including the Lambton Ballroom (317m2), various meeting rooms, and The Tower Collection. Services include corporate meetings, conferences, gala dinners, weddings, and social events with full catering and AV capabilities.
4. Wellness & Recreation: Access to Emerge Health Club facilities including Wellington's largest indoor hotel swimming pool, hot tub, infrared sauna, plunge pool, and fully equipped gym. Spa treatments available.
5. Ancillary Services: Valet parking ($50 NZD daily), luxury airport transfers (Executive Sedan from $85, Bentley Flying Spur from $200, Tesla Model Y from $85), gift vouchers (from $49), and masterclass experiences ($185 per person)

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

InterContinental Wellington operates a luxury five-star hotel offering 236 guest rooms and suites across Classic, Premium, Premium Club, and Suite categories with harbour and city views. The property provides four dining venues (GPO Restaurant, Two Grey Café Bar & Eatery, The Lobby Lounge with High Tea, and 24-hour In-Room Dining), nine award-winning meeting and event spaces (including Wellington's largest pillarless ballroom at 317m² and The Tower Collection of five harbour-view function rooms), the Emerge Health Club with Wellington's largest indoor hotel swimming pool, and ancillary services including concierge, luxury airport transfers (Bentley Flying Spur, Tesla Model Y, Executive Sedan), valet parking with EV charging, and masterclass experiences.

Product overview

InterContinental Wellington is a global five-star luxury hotel offering integrated hospitality services across accommodation, dining, events, and wellness. The property features 236 guest rooms and suites spanning Classic, Premium, and Club categories, with the multi award-winning Club InterContinental lounge. Dining venues include GPO Restaurant (Mediterranean cuisine), Two Grey Café Bar & Eatery, The Lobby Lounge with High Tea, and 24-hour In-Room Dining. Events capabilities encompass 9 award-winning meeting spaces including the 317m² Lambton Ballroom and The Tower Collection of 5 exclusive function rooms with harbour views. Wellness facilities feature the Emerge Health Club with Wellington's largest indoor hotel pool. Additional services include concierge, luxury transfers (Bentley, Tesla, Executive Sedan), valet parking, masterclasses, wedding planning, and special packages. The hotel operates integrations with IHG Rewards Club loyalty program, TableCheck for restaurant reservations, PatronBase for event ticketing, and VoucherCart for gift voucher sales.

Differentiator

Problem solved

Functional benefit

Brands

• Club InterContinental: Multi award-winning Club Lounge offering bespoke service and exclusive benefits for Club guests, featuring three cuisine occasions during each day.
• GPO Restaurant
• Two Grey Café, Bar & Eatery
• The Lobby Lounge
• The Tower Collection
• Emerge Health Club

Products and services

• Guest Rooms & Suites 236 luxury guest rooms and suites spanning Classic, Premium, Premium Club, and Suites categories, each offering king-sized beds, unlimited WiFi, personalised wake-up service, and views over Wellington Harbour. Premium Club Rooms and Suites include Club InterContinental lounge access.
• Club InterContinental Multi award-winning executive lounge providing bespoke service and exclusive benefits for Club guests, featuring three cuisine occasions during each day with panoramic harbour views. Awarded Oceania's Leading Executive Club Lounge at the 2024 World Travel Awards.
• GPO Restaurant Culinary restaurant inspired by travel and discovery, featuring southern European, Levantine, and Mediterranean cuisine with seasonal seafood, tapas-style plates, and hand-rolled pastas. Named in homage to Wellington's iconic General Post Office.
• Two Grey - Café, Bar & Eatery A bustling social hub offering indulgent brunches, barista-crafted coffee, casual lunch and dinner with shareable plates, craft beer selections, and a New Zealand wine showcase.
• The Lobby Lounge Elegant daytime venue for teas, coffee, and light meals that transforms into a cocktail and canapé bar in the evening. Features High Tea service, spirits, cocktails, and local craft beers, including the renowned afternoon tea tradition dating to the 1840s.
• High Tea Experience Renowned afternoon tea experience from $52 per person, featuring handcrafted macarons, sweet and savoury delights with themed seasonal menus. Held in The Lobby Lounge, with pricing tiers for tea/coffee inclusion, bubbles, or Champagne.
• In-Room Dining 24-hour fine dining service delivering quality cuisine, breakfast, lunch, dinner, and snacks directly to guest rooms with sustainable sourcing practices.
• Lambton Ballroom Largest pillarless ballroom in Wellington at 317m² with capacity for 400 guests, divisible into 3 separate rooms for concurrent events. Hosts gala dinners, conferences, weddings, and large-scale corporate events.
• Wellington Room Smaller purpose-built event space overlooking the hotel entrance with floor-to-ceiling windows, accommodating 40 banquet, 50 theatre, and 32 cabaret style configurations.
• Featherston Room Elegant 128m² venue accommodating 50-100 guests for various events with state-of-the-art AV technology and wireless connectivity for iOS and Android devices.
• Aurora Room Permanently set-up boardroom with 35m² space for 2-12 guests featuring luxurious leather seating and state-of-the-art AV systems, suitable for executive board meetings.
• Rosanna Room 78m² elegant venue accommodating up to 60 theatre style or 40 banquet style with wireless technology and bespoke catering options.
• Thorndon Room Versatile space for 2-16 guests with state-of-the-art AV technology suitable for intimate meetings and breakout sessions.
• The Tower Collection Five exclusive function rooms set above the cityscape offering breathtaking harbourside views, including Pūkeko (172m², 120 theatre), Kererū (70m², 40 theatre), Weka (54m², 35 theatre), Tūī (boardroom 2-12), and Kea (boardroom 2-6).
• Emerge Health Club Refurbished fitness facility featuring Wellington's largest indoor hotel pool, hot tub, infrared sauna, plunge pool, and fully equipped modern gym, open 24 hours. Also offers spa treatments and poolside dining.
• Concierge Services Award-winning concierge team led by Les Clefs d'Or member Jason Eade, providing bespoke local Wellington experiences, dining reservations, arts and event bookings, and insider knowledge to hotel guests.
• Luxury Transfers Private luxury fleet including Executive Sedan ($85), Bentley Flying Spur ($200), and Tesla Model Y ($85) for airport transfers and Wellington touring. Tesla Model Y operates as the sustainable transfer option.
• Valet Parking Valet parking service at $50 NZD daily/overnight rate with 24-hour availability, 1.9-metre height restriction, and complimentary Type 2 EV charging.
• Masterclasses Exclusive experiences hosted in the Presidential Suite including Oyster Shucking & Wine Pairing and Cheese & Wine Pairing at $185 per person, for groups of 4-16 guests. Minimum spend may apply for groups under 8.
• Weddings Full-service wedding coordination with the largest pillarless ballroom in the city (200 seated), multiple venue options (Lambton Ballroom, The Tower Collection), professional planning, and customised dining experiences including Chinese, Jewish, Indian, and LGBT+ inclusive traditions.
• Gift Vouchers Gift vouchers available from $49, valid for 6 months, redeemable across High Tea, spa experiences, guest rooms, dining, and other hotel offerings. Sold via the VoucherCart platform.
• Taste of WOW Immersive dining experience inspired by World of WearableArt garments, featuring a roaming format with award-winning garment displays. Available as a Dining Experience ($120 per person) or High Tea Experience ($99 per person) during WOW show season (September-October).
• Visa Wellington on a Plate Festival Program Annual culinary festival offering featuring special dining events during the Visa Wellington on a Plate festival, including 'Talk Truffle to Me' at GPO, 'Second Mention' burger at Lobby Lounge ($29 / $41 with beer pairing), and 'Spill the T-G' burger at Two Grey ($26 / $38 with beer pairing).

Quantifiable outcome

• 236 guest rooms and suites with stunning harbor or city skyline views
• +3 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Cleveland Clinic, Ecolab and DiverseycoreTechnology or IntegrationIHG Way of Clean program developed in partnership with Cleveland Clinic (global healthcare leader), Ecolab and Diversey (science-led cleaning and sanitation companies) to implement enhanced cleanliness protocols and safety measures across IHG hotels including InterContinental Wellington.
• AV MediacoreTechnology or IntegrationPartnership with AV Media for state-of-the-art audio-visual equipment installation across conference suites. AV Media works closely with events team to produce memorable hybrid meetings and provide effective socially distanced floor plans.
• IHG Hotels & ResortscoreStrategic or Co-development PartnerInterContinental Wellington is owned by Colwall Property Investment LTD and operated by InterContinental Hotels Group (IHG). The hotel leverages IHG's global brand, distribution system, IHG One Rewards loyalty program, booking technology, and global marketing reach.
• Trees That CountminorStrategic or Co-development PartnerSustainability partnership supporting native tree planting across Aotearoa New Zealand through the Trees That Count initiative, restoring biodiversity and helping mitigate carbon emissions. Part of 'Rooted in Purpose' program for meetings and events.
• AV MediacoreImplementation/ SI/ Consulting PartnerAV Media partnership for hybrid event production and audio-visual solutions, ensuring effective design of socially distanced floor plans and seamless event delivery.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• QT Wellington: Boutique luxury full-service hotel in Wellington targeting design-conscious leisure and corporate travelers; directly comparable in upper-upscale positioning and central Wellington catchment.
• Sofitel Wellington: Luxury French-branded full-service hotel in central Wellington competing directly with InterContinental for corporate, leisure, and MICE demand; comparable room count and event venue positioning.
• JW Marriott Hotel Wellington: Newly opened premium full-service Marriott-flagged property in central Wellington; direct competitor for transient corporate, government, and MICE bookings in the same precinct.
• Rydges Wellington Airport: Full-service hotel adjacent to Wellington Airport serving corporate, government, and conference travelers with comparable MICE and F&B offerings in the same destination.
• The Westin Wellington: Upper-upscale full-service Marriott-flagged hotel in Wellington offering comparable wellness-focused amenities and corporate/event facilities in the same central catchment.
• Grand Mercure Wellington: Accor-branded upper-upscale full-service hotel in central Wellington offering comparable corporate, leisure, and group/event accommodation in the same market.

Broad incumbents

• Park Hyatt Auckland: Luxury Hyatt-flagged full-service hotel in Auckland targeting the same high-end international business and leisure traveler segments in the broader New Zealand luxury market.
• Cordis Auckland by Langham Hospitality Group: Luxury full-service hotel in Auckland targeting similar international business, leisure, and MICE segments; comparable scale and brand-tier positioning in the broader NZ luxury hotel market.
• Hilton Auckland: Global luxury-brand full-service hotel in Auckland with comparable amenities, conference facilities, and access to a major international loyalty program; competes for NZ luxury and MICE share outside Wellington.
• InterContinental Auckland: Same InterContinental brand operated by IHG in New Zealand's largest city; comparable luxury positioning and access to IHG distribution/loyalty, but in a different domestic market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCENmdR3A20GEsgb97EZQFtg
• Facebookfacebook.com/InterContinental.Wellington
• LinkedInlinkedin.com/company/intercontinental-wellington
• Instagraminstagram.com/interconwlg

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InterContinental Wellington