Western Veterinary Clinic

What Western Veterinary Clinic does

Western Veterinary Clinic is an independently owned, full-service mixed animal veterinary hospital operating from a single location at 14008 W Front St, Williston, North Dakota. The practice serves pet owners, horse owners, cattle ranchers, and exotic animal keepers across northwest North Dakota with six veterinarians (two co-owners Dr. Heidi Folden-Willard and Dr. Shelby Bloxham, three additional DVMs, and two part-time DVMs) supported by an office manager, inventory manager, licensed veterinary technicians, veterinary assistants, and receptionists, totaling 16 staff. Service lines cover dogs and cats (wellness, surgery including orthopedic, dental, internal medicine), horses and cattle (farm calls, reproduction, herd health, Coggins testing, OB services), and exotics (birds, reptiles, pocket pets), making it the only mixed small/large/exotic practice within a 30+ mile radius.

The clinic's diagnostic technology stack includes an in-house laboratory capable of same-day hematology, serum chemistry, serology, urinalysis, and parasite testing; digital radiography; ultrasound; digital dental x-ray; and gas anesthesia with pre-operative blood screening and monitoring protocols. Digital workflow tools include the PetDesk client portal for online booking, reminders, and medical record access, and a Blue Rabbit-powered online pharmacy at westernvet.bluerabbitrx.com for prescriptions and preventatives. After-hours emergency coverage is delivered through a veterinarian callback line for established clients and a 24/7 live-video triage partnership with VetTriage for dogs, cats, and horses.

Revenue is generated through professional service fees across consultation, surgery, dental, and emergency care; pharmacy and retail product sales through both on-site and online channels; and farm-call fees for large animal work. Pricing is positioned as comparable to other full-service practices, with above-average emergency fees reflecting 24/7 availability and below-average vaccine pricing, and most service fees quoted on a transaction basis. Three third-party financing partners — CareCredit, Scratchpay, and Cherry — are offered at checkout, alongside a non-refundable new-client exam deposit, a surgery deposit, and a $75 no-show fee. The practice is a private partnership between the two co-owning veterinarians, with no parent company, no institutional funding, and no public listing.

Name

Western Veterinary Clinic

Legal name

Western Veterinary Clinic

Website

https://westernveterinaryclinic.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Western Veterinary Clinic is an independent, full-service mixed animal veterinary hospital in Williston, North Dakota, serving small animal, large animal, and exotic pet owners across northwest North Dakota with six veterinarians, in-house diagnostics, and 24/7 emergency access.

Ownership category

akta.pro rank

Product category

Veterinary Hospital Services

NAICS

Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA), Exotic Companion Animal Veterinary Clinics (Birds/Reptiles/Small Mammals) (HLAMAAAH), Livestock & Farm Animal Veterinary Services (AFAEANAB)

Keywords

• Mixed animal veterinary
• Small animal care
• Large animal services
• Exotic pet medicine
• Veterinary diagnostics

Headquarters

HQ city

Williston

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Veterinary Services: Comprehensive veterinary care including wellness exams, vaccinations, surgery, dental care, internal medicine, and emergency services for small animals, large animals, and exotics. Revenue generated through consultation fees, procedure fees, and treatment charges.
2. Pharmacy and Products: Fully stocked pharmacy containing pharmaceuticals, vitamins, shampoos, flea and tick control products, heartworm preventatives, and prescription diets. Online store available through Blue Rabbit.
3. Payment Plans and Financing: Accepts third-party financing through CareCredit and Scratchpay, allowing pet owners to pay for services over time. These partnerships facilitate higher-ticket purchases and ongoing care.

Pricing tiers

Go-to-market motion1 record

Distribution channels9 records

Marketing channels5 records

Core offering

Western Veterinary Clinic is a full-service mixed-animal veterinary hospital in Williston, North Dakota, providing medical, surgical, and dental care for dogs, cats, horses, cattle, birds, reptiles, and pocket pets. The clinic operates an in-house laboratory with same-day diagnostic results, digital radiography, ultrasound, and a fully stocked pharmacy, and provides after-hours emergency care for established clients as the only practice within 30+ miles offering this service.

Product overview

Western Veterinary Clinic is a full-service veterinary hospital offering a unified portfolio of animal care services across three main categories: Small Animal Care (dogs and cats), Large Animal Services (horses and cattle), and Exotic and Avian Medicine. The clinic operates with in-house diagnostic capabilities including laboratory testing and diagnostic imaging, supplemented by after-hours emergency care and the VetTriage telehealth module for 24/7 virtual consultations. Services range from wellness care and vaccinations to surgery, dentistry, and reproduction medicine, with the clinic emphasizing its ability to handle complex cases internally rather than referring out.

Differentiator

Problem solved

Functional benefit

Products and services

• Small Animal Care Services Comprehensive veterinary care for dogs and cats including wellness examinations, vaccinations, internal medicine, in-house laboratory diagnostics, digital radiography, ultrasound, soft tissue and orthopedic surgery, dental care, and an on-site pharmacy.
• Large Animal Services Veterinary care for horses and cattle including limited digital radiology, vaccination programs, health certificates, reproduction medicine, pre-purchase examinations, castration, Coggins testing, herd health programs, OB services, pregnancy checks, and bull semen analysis.
• Exotic and Avian Medicine Specialized veterinary care for birds (parrots, chickens, waterfowl), reptiles (snakes, lizards, turtles), and pocket pets (rabbits, guinea pigs, ferrets) as a true mixed animal practice.
• After-Hours Emergency Care 24/7 emergency veterinary care for established clients with after-hours phone access to veterinarians who call back typically within minutes; the only practice within 30+ miles offering real after-hours care.
• VetTriage 24/7 Virtual Vet Care Live video access to a licensed veterinarian around the clock for dogs, cats, and horses to determine whether pets need immediate care or can safely wait.
• In-House Pharmacy Fully stocked on-site pharmacy containing pharmaceuticals, vitamins, shampoos, flea and tick control products, heartworm preventatives, and prescription diets, complemented by an online store through Blue Rabbit.
• Online Pharmacy (Blue Rabbit) Online store for pet medications, prescriptions, and health products, hosted at westernvet.bluerabbitrx.com and integrated with the clinic for prescription fulfillment.

Quantifiable outcome

• Results in hours instead of days for specialty lab tests
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• VetTriagecoreTechnology or IntegrationPartnership providing 24/7 virtual veterinary care through live video. VetTriage connects pet owners with licensed veterinarians around the clock for dogs, cats, and horses, helping determine whether pets need immediate care or can wait. This extends the clinic's availability beyond office hours.
• CareCreditcoreChannel Partner/ Reseller/ DistributorHealthcare credit card financing helping pet owners pay for out-of-pocket veterinary expenses. Allows clients to manage costs not covered by insurance with flexible payment options.
• ScratchpaycoreChannel Partner/ Reseller/ DistributorPet payment plan provider offering simple, transparent payment plans for veterinary bills. Pet parents can apply and check rates immediately online.
• CherryminorChannel Partner/ Reseller/ DistributorPayment plan option available at the clinic for pet owners to spread veterinary costs over time.
• Blue RabbitcoreTechnology or IntegrationOnline pharmacy and pet product store integrated with the clinic. Provides prescription medications, pet health products, and supplies through westernvet.bluerabbitrx.com.
• PetDeskcoreTechnology or IntegrationPet health app platform for scheduling, reminders, and accessing pet records. Connects clients with the clinic through a mobile application.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• VCA Animal Hospitals: Part of Mars Veterinary Health, VCA is the largest network of veterinary hospitals in North America. It competes for general practice and specialty caseload and is the most likely consolidator that could acquire Western Veterinary Clinic.
• PetIQ: Provider of pet healthcare products and low-cost veterinary clinic services, including community clinics inside retail stores. Adjacent comparator on wellness, vaccines, and pharmacy product categories.
• PetVet Care Centers: Veterinary hospital group operating GP and specialty clinics across the U.S., with active acquisition activity in rural and mid-sized markets. Similar mixed-animal, community-hospital positioning to Western.
• Banfield Pet Hospital: Operated by Mars Veterinary Health, Banfield is the largest general-practice veterinary chain in the U.S., located inside PetSmart stores. Comparable on the small-animal GP side but does not serve large or exotic animals.
• BluePearl Veterinary Partners: A specialty and emergency veterinary hospital chain (part of Mars Veterinary Health) that Western Veterinary Clinic refers complex cases to. Direct comparison for the specialty/emergency referral economics, though BluePearl is urban-only.
• National Veterinary Associates (NVA): One of the largest independent veterinary practice ownership groups in North America, with a portfolio spanning GP, specialty, and emergency hospitals. NVA is a typical roll-up acquirer of independent mixed-animal practices like Western.
• VetCor: A growing network of community-based veterinary hospitals across the U.S. Comparable in scale ambition and GP-plus-occasional-specialty mix; relevant as both a competitor and a potential acquisition path for an independent rural practice.

Emerging players

• VetTriage: 24/7 veterinary telehealth triage platform that is currently integrated as a service partner with Western. Closely comparable on virtual-care delivery and a logical partner/competitor for after-hours client capture.
• Blue Rabbit: Vet-branded online pharmacy storefront platform currently powering Western's product sales. Comparable on the pharmacy e-commerce layer and increasingly a competitive substitute for clinic-dispensed medications.

Others

• CareCredit: Synchrony Financial's healthcare credit card used at Western for client financing. Comparable as a payments/financing enabler, not a clinical peer, but materially shapes clinic economics.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/WesternVeterinaryClinic
• LinkedInlinkedin.com/company/western-veterinary-clinic

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Western Veterinary Clinic