West Physio Kanata

What West Physio Kanata does

West Physio is a privately held, founder-owned physiotherapy and massage therapy practice operating two clinic locations in Ottawa's west end: the original Carp clinic at 119 Langstaff Drive and the Arnprior (West Physio Sport) clinic at 346 John Street N, opened in January 2021. The company was founded in 1990 by Lisa Kyte as West Carleton Physiotherapy; Daria Lauer joined as co-owner in 2011. The practice operates a direct-to-consumer, fee-for-service model in which patients book by phone or contact form and pay per session, typically with reimbursement through extended health benefits. There is no B2B or enterprise channel, no external institutional investment, and no public listing.

The service portfolio spans eight core lines: physiotherapy, registered massage therapy, acupuncture and dry needling, sports rehabilitation, concussion management, vertigo treatment (with a claimed 95% cure rate over 2–3 treatments), pelvic floor physiotherapy (recently added), and shockwave therapy (recently added). Delivery is in-person at clinic facilities using standard physiotherapy and massage equipment and manual techniques. The clinical staff of approximately 8–12 includes 5–7 physiotherapists, 2 registered massage therapists, an office manager, physiotherapy assistants, and an aide, with credentials including an FCAMPT fellow and clinicians who have worked with Team Canada and Cirque du Soleil.

The go-to-market motion is community-based: a content website (westphysio.com), organic social on Facebook, Instagram, and Twitter, and recurring local sponsorships (Carp Fair, Diefenbooker Run) and executive involvement in the Carp BIA, West Ottawa Board of Trade, and West Carleton Health Access Foundation. Customers are individual patients across general musculoskeletal pain, post-surgical rehab, sports injury, vertigo/inner ear, concussion, and pelvic floor use cases. Pricing is not publicly disclosed. The company has no disclosed patents, awards, partnerships, technology integrations, or AI/ML capabilities.

Name

West Physio Kanata

Legal name

West Physio

Website

https://westphysio.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

1–10 employees

Short description

West Physio is a privately held physiotherapy and massage therapy practice operating two Ottawa west-end clinics in Carp and Arnprior, Ontario, offering physiotherapy, registered massage therapy, acupuncture, sports rehab, concussion management, vertigo treatment, pelvic floor physiotherapy, and shockwave therapy on a direct-to-consumer fee-for-service basis.

Ownership category

akta.pro rank

Product category

Outpatient Physiotherapy Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Rehabilitation & Physical/Occupational/Speech Therapy Centers (HLAFABAB)

Keywords

• Physiotherapy services
• Registered massage therapy
• Sports injury rehabilitation
• Acupuncture dry needling
• Concussion management therapy

Headquarters

HQ city

Carp

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Physiotherapy Services: Fee-for-service physiotherapy treatments for acute and chronic conditions, injury rehabilitation, and preventive care. Patients pay per session with potential insurance coverage through extended health benefits.
2. Registered Massage Therapy: Fee-for-service massage therapy treatments provided by Registered Massage Therapists. Individual session-based payments, typically covered by extended health insurance.
3. Specialty Therapy Services: Specialized services including acupuncture, dry needling, vertigo treatment, concussion management, and sports rehabilitation. Fee-for-service model for these additional therapeutic interventions.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

West Physio Kanata is a private physiotherapy clinic that delivers hands-on musculoskeletal assessment and rehabilitation services to community patients. Its service portfolio spans physiotherapy, registered massage therapy, acupuncture and dry needling, sports injury rehabilitation, concussion management, vertigo/dizziness treatment, pelvic floor physiotherapy, and shockwave therapy. Care is delivered in person by licensed clinicians across two clinic sites in Carp and Arnprior, Ontario.

Product overview

West Physio is a physiotherapy clinic with two locations (Carp and Arnprior, Ontario) offering a coordinated suite of rehabilitation and therapeutic services. The core offerings include Physiotherapy, Registered Massage Therapy, Acupuncture & Dry Needling, Sports Rehabilitation, Concussion Management, and Vertigo Treatment. Additional services include Pelvic Floor Physiotherapy and Shockwave Therapy. The clinic serves patients of all ages, from children to seniors, and works with both athletes and general patients seeking pain management, injury recovery, and improved quality of life.

Differentiator

Problem solved

Functional benefit

Products and services

• Physiotherapy

Quantifiable outcome

• Vertigo treatment cure rate of 95% with average of 2-3 treatments

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Others

• College of Physiotherapists of Ontario: Ontario's physiotherapy regulator governing licensure, scope of practice, and clinic standards. Not a commercial competitor, but the primary regulatory body whose rules govern West Physio's clinical operations and service expansion.
• Canadian Physiotherapy Association: National professional association representing Canadian physiotherapists. Not a commercial peer, but a relevant ecosystem participant that shapes regulatory, reimbursement, and professional standards affecting West Physio's operating environment.

Direct peers

• Athlete's Care Sports Medicine Centres: Canadian sports medicine and physiotherapy chain with multiple clinics delivering physiotherapy, sports rehab, massage therapy, and specialty services. Comparable service mix with a sports-medicine focus similar to West Physio Sport.
• PhysioChoice: Canadian physiotherapy network with multiple Ontario clinic locations delivering core PT, sports injury, and rehabilitation services. Comparable outpatient, fee-for-service model and multi-clinic structure.
• Pro Physio & Sport Medicine Centres: Ottawa-based multi-clinic physiotherapy and sports medicine group offering physiotherapy, massage therapy, and sports rehabilitation. Most directly comparable regional peer given shared Ottawa market, similar service mix, and clinic-based delivery model.
• Lifemark Health Group: One of Canada's largest physiotherapy and rehabilitation networks with multi-location clinics offering physiotherapy, massage therapy, sports rehab, and specialty services — directly comparable to West Physio's core service mix and clinic-based delivery model, but at national scale.
• CBI Health: Major Canadian outpatient rehabilitation provider operating physiotherapy, massage therapy, and specialty rehab clinics across multiple provinces. Comparable core service offering and patient base, with a broader geographic and payer footprint than West Physio.
• Inovo Physiotherapy: Ontario-based physiotherapy group with multiple locations offering core PT, sports rehabilitation, and specialty services. Comparable multi-clinic, fee-for-service outpatient model serving similar patient demographics in Ontario.

Regional players

• Active Health Institute: Ottawa-area physiotherapy and performance clinic offering physiotherapy, sports rehab, and wellness services. Comparable to West Physio in geography and service orientation, with overlapping patient base in the Ottawa market.
• MapleCare Physiotherapy: Ottawa-based independent physiotherapy clinic with multiple locations in the National Capital Region. Comparable clinic-based outpatient PT and massage therapy offering in the same local market as West Physio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/WestPhysio
• Facebookfacebook.com/west-physio-1750500065186117
• Instagraminstagram.com/explore/locations/1031515231/west-physio
• LinkedInlinkedin.com/company/west-physio-kanata

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West Physio Kanata