WE.TELECOM

What WE.TELECOM does

WE.TELECOM is a privately held, founder-owned Brazilian IT and Telecom managed services provider headquartered in Adamantina, São Paulo. Founded circa 2003 by Weslei Roger, the company targets small and medium-sized businesses in the interior São Paulo region that lack in-house IT capabilities, offering a portfolio of outsourced services rather than packaged software products.

The company's technology stack centers on conventional IT infrastructure and cybersecurity: IT outsourcing with remote and local support, firewall monitoring with automatic internet-link failover, multi-layered anti-ransomware protection, cloud backup with AES 256-bit encryption, disaster recovery, and cloud-based PABX (digital telephone system) with number portability. Service delivery is supported by an online HelpDesk ticketing portal. No proprietary AI/ML capabilities, APIs, or SDKs are disclosed; the offering is service-led rather than platform-led.

WE.TELECOM operates a sales-led, field-service go-to-market with direct WhatsApp engagement and free technical visits to prospective clients. Revenue is generated through managed-service contracts, recurring subscriptions (cloud backup, cloud PABX), and a flexible pay-per-use pricing model. The company is bootstrapped with no disclosed external funding, has 293+ cumulative clients, claims 7+ professionals, and holds LGPD compliance. Geographic footprint is domestic to Brazil, with no evidence of multi-region expansion.

Name

WE.TELECOM

Legal name

WE.TELECOM

Website

https://wetelecom.com.br

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

WE.TELECOM is a founder-owned Brazilian IT and Telecom managed services provider in Adamantina, São Paulo, serving SMBs with outsourced IT support, cloud backup, firewall and anti-ransomware protection, cloud PABX, and disaster recovery since circa 2003.

Ownership category

akta.pro rank

Product category

Managed IT and Telecom Services

NAICS

Telecommunications (517), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385)

akta.pro industry

PRIMARYBPAAACAA

IT Service Desk & End-User Support (L1/L2)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Technical Support & Helpdesk (IT/Device/Product Support)

SECONDARYHDAIAHAB

Cloud PBX & Hosted Telephony

Hardware, Technology & Telecom/Telecommunications & Network Services/Unified Communications & Voice Services (VoIP, UCaaS)

SECONDARYBPAEAEAL

Network Resilience & High Availability Services (Redundancy, Failover)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Network & Infrastructure Services

Keywords

• Managed IT services
• Cloud backup services
• Cybersecurity services
• Cloud telephony services
• IT infrastructure support

Headquarters

HQ city

Adamantina

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. IT Outsourcing / Managed Services: Full IT outsourcing tailored to company needs, including unlimited support tickets option. Provides complete technical support with remote or local assistance.
2. Cloud Backup Services: Recurring cloud backup subscription providing data security, accessibility, and protection against failures and attacks.
3. Security Services: Firewall monitoring, disaster recovery, and anti-ransomware protection services offered as managed security solutions.
4. Cloud PABX: Cloud-based telephone system with monthly/recurring billing for unified communications.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

WE.TELECOM provides managed IT and Telecom services to Brazilian businesses, including full IT outsourcing (remote and local support), firewall monitoring with internet link load balancing, disaster recovery, cloud backup with AES 256-bit encryption, anti-ransomware protection, and cloud-based digital PABX telephony with number portability.

Product overview

WE.TELECOM is an IT and Telecom services company offering a portfolio of managed services including IT outsourcing (Outsourcing de TI), security solutions (Firewall & Monitoramento, Disaster Recovery, Proteção Anti Ransomware), cloud services (Backup na nuvem, PABX digital na nuvem), and technical support (HelpDesk). The company operates as a service provider rather than a software product platform, delivering solutions through managed services model.

Differentiator

Problem solved

Functional benefit

Products and services

• Outsourcing de TI (IT Outsourcing) IT outsourcing service that provides complete technical support tailored to the specific needs of the business, including remote or local assistance, with an option for unlimited support tickets.
• Firewall & Monitoramento Information security service with continuous internet monitoring and link load balancing that automatically switches to backup providers during outages to maintain connectivity.
• Disaster Recovery Service enabling rapid recovery from cyberattacks and other unplanned system outages to ensure business continuity.
• Backup na nuvem (Cloud Backup) Cloud backup solution providing enhanced security, accessibility, and protection against hardware failures, cyberattacks, and natural disasters, using AES 256-bit encryption.
• Proteção Anti Ransomware (Anti-Ransomware Protection) Multi-layered security protection that analyzes and intercepts malicious software during access and execution phases to prevent ransomware attacks.
• PABX digital na nuvem (Cloud PABX) Cloud-based digital telephone system offering cost reduction, increased productivity, mobility, and advanced communication features with number portability support.
• HelpDesk

Quantifiable outcome

• 72% operational risk reduction
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators3 records

Recent moves3 records

Expansion highlights2 records

Broad incumbents

• Senior Sistemas: Brazilian enterprise software and IT services firm targeting SMBs and mid-market with management software plus adjacent managed-services offerings — comparable customer base and bundled IT approach.
• Totvs: Largest Brazilian enterprise software and IT services company with growing managed cloud and IT operations offerings — competes for the same Brazilian SMB wallet but from a software/ERP-led position rather than pure MSP.
• Locaweb: Brazilian cloud, hosting, and SaaS provider with SMB-focused cloud infrastructure and security products — directly comparable to WE.TELECOM's cloud backup and managed-services stack but at significantly greater scale.
• Vivo Empresas (Telefônica Brasil): Brazil's largest telecom operator with a growing B2B managed-services and cloud portfolio — overlaps with WE.TELECOM's Cloud PABX, internet failover, and managed-IT offerings from a telecom-incumbent position.
• Stefanini: Major Brazilian IT services and outsourcing firm offering managed infrastructure, cloud, and support services across enterprise and mid-market — overlaps with WE.TELECOM's IT outsourcing and managed-services business at much larger scale.

Emerging players

• Conviso Application Security: Brazilian cybersecurity specialist focused on application and infrastructure security — overlaps with WE.TELECOM's anti-ransomware and firewall offerings but from a pure-play security posture rather than generalist MSP.

Regional players

• Claranet Brazil: Multinational cloud and managed-services provider with Brazilian operations offering cloud, security, and IT support — comparable managed-services portfolio to WE.TELECOM but serving larger enterprise and mid-market customers.

Direct peers

• Selbetti: Brazilian IT outsourcing and managed services provider serving SMB and mid-market customers with similar IT support, infrastructure, and managed-service offerings — the closest direct analogue to WE.TELECOM's SMB-focused managed-services model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/we.telecom

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WE.TELECOM