What Wien Work does

Wien Work-integrative Betriebe und AusbildungsgmbH is a non-profit social-economic enterprise (gemeinnützige GmbH) headquartered at Sonnenallee 31 in Vienna, Austria, co-owned by KOBV-Der Behindertenverband für Wien, NÖ und Bgld and Volkshilfe Wien gemeinnützige Betriebs-GmbH. The organization provides inclusive employment, vocational training and supported-employment pathways for people with disabilities and long-term unemployed individuals across two parallel divisions. The service-operations division runs 12 businesses including Digital Media (digital printing, copying, mailings, assembling, scanning), Gastronomie (MICHLS café restaurant at Reichsratsstraße 11 near Wiener Rathaus, Speiseamt Seestadt self-service restaurant, catering and canteens), Grünflächen-Service, Holztechnik & Möbeltapezieren, Möbelflechterei, Reinigungstechnik, Renovierung & Instandhaltung, Textilreinigung & Bügelservice and a Post Partner outlet. The training and youth-projects division operates programs including QualiTRAIN, AusbildungsFit "Flanke Wien", Jobcoaching, Arbeitsassistenz, Gründungsberatung, Jugendcoaching, Jugendarbeitsassistenz, "On the Job" and SzenenWelten, with sites spread across Vienna districts 1, 4, 10, 21 and 22.

The business model is hybrid: commercial service revenue from B2B contracts (cleaning, renovation, printing, green-space maintenance, furniture repair) and from physical retail (MICHLS café, Speiseamt Seestadt, Kuchenamt bakery, Post Partner) is combined with substantial public-sector funding from the Austrian Sozialministerium, AMS Wien, Fonds Soziales Wien, the Europäischer Sozialfonds, MA40 and the NEBA network for vocational-training and integration programs. Pricing is quote-based and not publicly disclosed. Wien Work holds certifications including Quality Austria Zertifikat Nr. 00027/0, Gütesiegel für Soziale Integrationsunternehmen, Österreichisches Umweltzeichen, ANKÖ, EFQM Recognised for Excellence 3 Star (2017), CSR-Gütesiegel für Druckereien, ClimatePartner, Familienfreundlicher Arbeitgeber and, most recently, the Ökobusiness Plan Wien Award 2025 and BGF quality seal 2025-2027. International cooperation includes a long-running partnership with Walnusshaus in Lviv, Ukraine (since 2018) and an Erasmus+ vocational-training exchange with Berufsbildungswerk Mosbach-Heidelberg (12 apprentices in 2024). No proprietary technology platform, AI/ML capability, app, or API is disclosed; the organization's competitive identity rests on regulatory credentials, multi-site physical presence, and a specialized supported-employment workforce rather than on technology differentiation.

Name

Wien Work

Legal name

Wien Work-integrative Betriebe und AusbildungsgmbH

Website

https://wienwork.at

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Wien Work is a Vienna-based non-profit social-economic enterprise that combines 12 commercial service businesses (cleaning, printing, gastronomy, furniture repair, green spaces, renovation, textile cleaning, Post Partner) with vocational training and supported-employment programs for people with disabilities and long-term unemployed individuals, funded jointly by service revenue and Austrian and EU public-sector grants.

Ownership category

akta.pro rank

Product category

Social enterprise vocational training and supported-employment services

NAICS

Vocational Rehabilitation Services (6243), Caterers (722320), Food Service Contractors (722310), Facilities Support Services (561210)

SIC

Services-Social Services (8300), Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Employment & Job Readiness Support Services (BPAGAEAJ)

akta.pro secondary industries

Work-Based Learning Programs (Internships, Apprenticeships, Community-Based Instruction) (EDAKANAF), Food Service & Dining Operations Management (Managed Cafeterias) (EDAEALAG), Food Services & Catering (On-site/Corporate Dining/Vending) (IMAIAAAE)

Keywords

• Vocational training services
• Inclusive employment programs
• Social enterprise services
• Commercial cleaning services
• Digital printing services

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices16 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Service Revenue: Revenue generated from commercial services including restaurant and catering operations (Michl's café restaurant, Speiseamt Seestadt), digital media and printing services, cleaning services, furniture repair and upholstering, green space services, renovation and maintenance, textile cleaning, and Post Partner services.
2. Government Funding and Subsidies: Wien Work receives funding from Austrian government bodies including Sozialministerium, Sozialministerium Service, AMS (Arbeitsmarktservice Wien), Fonds Soziales Wien, Europäischer Sozialfonds, and MA40 for operating integrative businesses and vocational training programs for people with disabilities and long-term unemployed individuals.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Wien Work is a non-profit social enterprise operating 12 commercial service divisions including restaurants and catering (MICHLS café, Speiseamt Seestadt, Kuchenamt), digital media and printing, cleaning services, furniture reupholstery and weaving, green space maintenance, renovation and maintenance, textile cleaning, and Post Partner postal services. Alongside these commercial operations it delivers vocational training, apprenticeships, youth coaching, job coaching, and supported-employment programs for people with disabilities and the long-term unemployed. All services are delivered through physical locations across Vienna, with revenue derived from service fees plus Austrian government and EU Social Fund subsidies.

Product overview

Wien Work is a social enterprise (Integrative Betriebe und AusbildungsgmbH) providing inclusive employment and vocational training for people with disabilities. The organization operates a diversified portfolio of service businesses organized into two main divisions: Service Operations (including Digital Media, Gastronomy, Green Spaces, Wood Technology & Furniture Upholstery, Cleaning, Renovation & Maintenance, Textile Cleaning & Ironing, and Post Partner) and Training & Employment Programs (including AusbildungsFit, QualiTRAIN, Arbeitsassistenz, Gründungsberatung, Jobcoaching, and various youth programs). The company functions as a social-economic enterprise supporting people with disabilities in their professional integration through meaningful work and training opportunities across multiple industries.

Differentiator

Problem solved

Functional benefit

Brands

• Michl's café restaurant: Restaurant and café located at Reichsratsstraße 11, 1010 Wien, providing employment for former long-term unemployed people
• Speiseamt Seestadt
• Kuchenamt
• Digital Media
• QualiTRAIN
• AusbildungsFit 'Flanke Wien'

Products and services

• Digital Media Digital printing services offering copying, mailings, assembling, and scanning for business and institutional customers from a shop at Maria-Tusch-Straße 21, Vienna.
• Kuchenamt Bakery and cake service ('das süßeste Amt der Stadt') offering sweet treats and pastries in Vienna's 4th district.
• Restaurant Speiseamt Seestadt Self-service restaurant in the Seestadt area of Vienna where apprentices cook, bake, and serve meals, with catering available for events.
• Möbelflechterei Master craftsmanship furniture reupholstery and repair service based on a 'repair instead of discard' philosophy, including a Reparaturnetzwerk offering.
• Holztechnik & Möbeltapezieren Custom-built furniture, series production, made-to-measure kitchens, and object furnishings with bespoke solutions.
• Reinigungstechnik Maintenance cleaning, office cleaning, and general cleaning services following modern standards for business and institutional customers.
• Renovierung & Instandhaltung Painting, masonry, tiling, repairs, flooring, mobile locksmith, and caretaker services for buildings and facilities.
• Grünflächen-Service Garden care, garden design, and lawn installation services offered to both business and private customers in Vienna.
• Textilreinigung, Bügel- & Nähservice Large-scale laundry with pickup and delivery service, small series production, custom alterations, and a textile cleaning acceptance point.
• Reparaturservice Repair service for furniture including upholstery repair, furniture weaving, and alterations under the 'repair instead of discard' philosophy.
• Gastronomie Combined restaurants, cafés, catering, large-scale kitchens, and canteens across Wien Work's hospitality divisions.
• MICHLS café restaurant Café and restaurant located near Vienna City Hall (1010 Wien), operated as a transitional workplace supporting former long-term unemployed individuals.
• Post Partner Postal services partnership outlet offering postal handling and services at Maria-Tusch-Straße 25, Vienna.
• QualiTRAIN Professional qualification program for adults with disabilities, part of the NEBA network.
• AusbildungsFit 'Flanke Wien' Training and qualification program for unemployed youth, part of the NEBA network, with project leadership and training rooms in Vienna.
• Arbeitsassistenz Work assistance services that help people with disabilities integrate into the workplace.
• Gründungsberatung Startup and entrepreneurship consulting services targeted at people with disabilities.
• Jobcoaching Job coaching services providing professional integration support for participants.
• Jugendcoaching Youth coaching services delivered in the Donaustadt and Floridsdorf districts of Vienna.
• Jugendarbeitsassistenz Youth work assistance helping young people transition into employment.
• SzenenWelten Youth project focused on creative and cultural development.
• On The Job On-the-job vocational qualification program for youth, providing professional training while working.
• Lehrstellen - Inklusive Berufsausbildung Extended apprenticeship and partial qualification programs for inclusive professional training, including Erasmus+ international mobility (2024 cohort of 12 apprentices at Berufsbildungswerk Mosbach-Heidelberg).

Quantifiable outcome

• In 2024, 12 apprentices participated in Erasmus+ program in Mosbach-Heidelberg, Germany

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Walnusshaus LvivcoreStrategic or Co-development PartnerPartnership since 2018 with the Walnusshaus organization in Lviv, Ukraine. Currently supporting women in western Ukraine affected by displacement, gender-based violence, rising living costs, and inadequate healthcare. Includes professional knowledge transfer through modules for social workers on case management. Cooperation has intensified during the Russian war of aggression.
• Berufsbildungswerk MosbachcoreStrategic or Co-development PartnerIn 2024, 12 apprentices from Wien Work's inclusive vocational training participated in an Erasmus+ program at Berufsbildungswerk Mosbach in Germany (Mosbach-Heidelberg area). Four supervisors accompanied the group to learn about vocational training approaches.
• Österreichische LotteriencoreGTM or Marketing PartnerSponsoring partner since 2005 supporting Michl's café restaurant and sports events including Wien Energie Business Run. The partnership has contributed to the development of the restaurant which supports former long-term unemployed people in returning to work.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Chance B (Integrative Betriebe Steiermark): Styria-based integrative enterprise running restaurants, catering, cleaning, laundry, and sheltered workshops under the same Austrian integration-enterprise framework. Comparable business mix but operates in Graz rather than Vienna.

Broad incumbents

• ISS Austria (ISS Facility Services): Global facility-services provider with significant Austrian presence in cleaning, property services, and workplace hospitality. Competes directly with Wien Work's Reinigungstechnik, Gastronomie, and renovation service lines but at larger commercial scale.
• Sodexo Austria: Global facility-services and contract-catering group with an Austrian operation providing cleaning, catering, and workplace services at scale. Competitor in Wien Work's commercial service lines but without the social-mission mandate or integration-enterprise funding.

Direct peers

• Lebenshilfe Wien: Disability advocacy and service organization providing workshops, supported employment, and vocational training for people with intellectual disabilities in Vienna. Directly comparable beneficiary focus and funding base, with similar sheltered/integrative workshop operations.
• Caritas Wien: Vienna arm of the Caritas social-services network operating employment projects, social enterprises (catering, laundry, cleaning), and vocational programs funded by the same Austrian ministries and FSW. Comparable scale, multi-service structure, and beneficiary population.
• BBRZ Österreich (Berufliches Bildungs- und Rehabilitationszentrum): Austria's largest vocational rehabilitation provider, delivering AMS-funded training, supported employment, and job-coaching programs for people with disabilities and long-term unemployed. Directly comparable in mission, funder mix, and program types (Arbeitsassistenz, Jobcoaching, Jugendcoaching).
• Diakonie Österreich: Austrian confederation of Diakonie social enterprises providing vocational rehabilitation, supported employment, and service-businesses (catering, cleaning, retail) for disadvantaged groups. Same legal category (Sozialökonomischer Betrieb) and overlapping geographic reach.
• Die Integrativen Betriebe Österreich: Austrian umbrella network of integrative enterprises (Sozialökonomische Betriebe) operating in the same legal/regulatory category as Wien Work, with shared Gütesiegel für Soziale Integrationsunternehmen status and similar funding mechanisms. Wien Work displays this network's logo on its homepage, confirming direct affiliation.
• Jugend am Werk: Vienna-based non-profit operating vocational training, supported employment, and youth programs with the same AMS/Sozialministerium funding mix and similar Jugendcoaching, Arbeitsassistenz, and Qualifizierungsangebote to Wien Work's portfolio.

Others

• Volkshilfe Österreich: Austrian social-services non-profit and co-owner of Wien Work via Volkshilfe Wien gemeinnützige Betriebs-GmbH. Operates complementary programs in social assistance, employment integration, and social enterprises across Austria — a parent/ecosystem partner rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/wienworkgmbh
• LinkedInlinkedin.com/company/wien-work
• Instagraminstagram.com/wienwork_gmbh

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wien Work