Sodexo Service Solutions Austria GmbH

What Sodexo Service Solutions Austria GmbH does

Sodexo Service Solutions Austria GmbH is a Vienna-headquartered subsidiary of the Paris-listed Sodexo Group, operating in Austria since 1992 with approximately 4,000 employees, 1,400 client sites, and around 475,000 daily consumers. The company delivers integrated facility services across four core pillars: Betriebsgastronomie (corporate and healthcare catering with sub-brands Kuchl, Eat, Modern Recipe, and Aspretto), Reinigung (cleaning, disinfection, and cleanroom services), Arbeitsplatz (workplace management, front and back office, and environmental services), and Stations- und Patient:innen-Leistungen (healthcare support, patient logistics, and security). A separate Pluxee division, rebranded in June 2023, provides tax-free employee benefits including meal vouchers and gift cards accepted across Lidl Österreich, Lieferando.at, and other partner networks.

Revenue is generated primarily through managed-services contracts (on-site catering, cleaning, healthcare support) with a transaction-fee component from Pluxee benefits. Pricing is custom-quoted rather than tiered, reflecting a direct enterprise field-sales model targeting companies, healthcare institutions, and government entities. Sodexo Austria serves 94 healthcare facilities with over 9,000 beds, corporate clients such as Wiener Stadtwerke, Ritter Sport, and ÖAMTC, and maintains seven regional offices for nationwide coverage. Proprietary technology includes UV-C robotics disinfection (via UVD Robots partnership), Wx Sensortechnologie sensor-based workplace management, the Vital Spaces wellbeing framework, and the WasteWatch food-waste program.

The company holds an extensive compliance portfolio (ISO 9001, 14001, 45001, 22000, 29993, 19600, plus EMAS and TÜV certifications) and was the only firm in its industry to receive CDP Climate Grade A in 2024, positioning sustainability as a central value proposition for corporate and public-sector procurement. CEO Michael Freitag has led the Austrian entity since prior years and additionally assumed Healthcare & Seniors leadership for Germany in February 2021, indicating DACH-level integration of the healthcare vertical.

Name

Sodexo Service Solutions Austria GmbH

Legal name

Sodexo Service Solutions Austria GmbH

Website

https://sodexo.at

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Sodexo Service Solutions Austria GmbH is a Vienna-based subsidiary of the Sodexo Group delivering integrated facility management, corporate catering, healthcare support services, and employee benefits to approximately 1,400 enterprise clients across Austria.

Ownership category

akta.pro rank

Product category

Facility Management Services

NAICS

Food Service Contractors (72231), Caterers (722320)

SIC

Services-Facilities Support Management Services (8744), Retail-Eating Places (5812)

akta.pro primary industry

Corporate & Office Catering (THAFAIAA)

akta.pro secondary industries

Food Services & Catering (On-site/Corporate Dining/Vending) (IMAIAAAE), Corporate Catering & Office Food Programs (HSACAGAC), Institutional Catering (Schools, Hospitals, Government) (THAFAIAE)

Keywords

• Facility management services
• Corporate catering services
• Healthcare support services
• Workplace optimization solutions
• Employee benefits administration

Headquarters

HQ city

Lustenau

HQ country

Austria

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Food & Catering Services: Corporate catering, employee dining, event catering, café and bistro operations, vending machines. Services include operating company restaurants, cafeterias, and food delivery solutions.
2. Facility Management Services: Cleaning services (maintenance cleaning, glass/facade cleaning, disinfection, cleanroom services), workplace optimization, front and backoffice services, security services.
3. Healthcare & Seniors Services: Patient infrastructure, staff placement, transport and logistics, security services for healthcare facilities including hospitals, rehabilitation clinics, nursing and retirement homes.
4. Pluxee Benefits Services: Employee benefits including meal vouchers, gift cards, and workplace benefits solutions for tax-free employee benefits administration.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Sodexo Service Solutions Austria GmbH is a B2B facility and food services provider operating across Austria. The company delivers outsourced company catering (Betriebsgastronomie), commercial cleaning services (maintenance, glass/facade, disinfection, cleanroom), workplace optimization (front and back office, fleet, waste, courier), and healthcare support services (patient infrastructure, staff placement, transport/logistics, security) to approximately 1,400 corporate, government, and healthcare clients. It also operates the Pluxee employee benefits platform (tax-free meal vouchers and gift cards) and four culinary sub-brands (Kuchl, Eat, Modern Recipe, Aspretto).

Product overview

Sodexo Service Solutions Austria GmbH operates as a comprehensive facility services provider offering integrated food services and workplace solutions. The portfolio centers on four core service pillars: Betriebsgastronomie (company catering), Reinigung (cleaning services), Arbeitsplatz (workplace services), and Stations- und Patient:innen-Leistungen (healthcare support services). The catering division features four distinct culinary sub-brands—Kuchl (Austrian cuisine), Eat (international cuisine), Modern Recipe (flexible kitchen concepts), and Aspretto (healthcare café culture)—which are deployed across corporate dining, healthcare, and event catering contexts. The Pluxee employee benefits platform represents a separate business unit offering tax-free employee benefits. The company serves approximately 1,400 businesses including corporations, authorities, and healthcare institutions, with a workforce of around 4,000 employees in Austria.

Differentiator

Problem solved

Functional benefit

Brands

• Kuchl: Austrian culinary brand offering traditional Austrian cuisine including dishes like Gulaschsuppe, Wiener Schnitzel, and Apfelstrudel.
• Eat
• Modern Recipe
• Aspretto
• Pluxee

Products and services

• Betriebsgastronomie (Company Catering)
• Reinigung (Cleaning Services) Comprehensive cleaning services including maintenance cleaning, glass and facade cleaning, disinfection, hygiene services, and cleanroom services with ISO classification.
• Arbeitsplatz (Workplace Services) Workplace optimization services including front and back office management, project management, environmental and occupational safety, waste management, fleet management, and courier services.
• Stations- und Patient:innen-Leistungen (Station and Patient Services) Healthcare support services including patient infrastructure, staff deployment, transport and logistics, and security services for hospitals, rehabilitation clinics, and care homes.
• Pluxee Employee benefits and engagement platform offering tax-free employee benefits including meal vouchers, gift cards, and workplace experience solutions, with over 250 products across 31 countries.
• Kuchl (Austrian Culinary Brand) Austrian cuisine culinary brand bringing authentic regional dishes such as Gulaschsuppe, Wiener Schnitzel, and Apfelstrudel to corporate dining settings.
• Eat (International Culinary Brand) International cuisine brand offering diverse menus from Asian fusion to Italian classics, including freshly prepared snacks and meals for business or special occasions.
• Modern Recipe (Flexible Kitchen Concept) Flexible kitchen concept adapting to daily needs, from quick snacks to full cafeteria lunches, emphasizing fresh preparation and quality.
• Aspretto (Healthcare Café Brand) Coffee house culture brand for healthcare settings, providing moments of relaxation for patients, relatives, and nursing staff.

Quantifiable outcome

• Healthcare facilities supported: 94 facilities with over 9,000 beds in Austria
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• UVD RobotscoreTechnology or Integration · 5 December 2023Technology partnership with UVD Robots (part of Blue Ocean Robotics) for autonomous UV-C disinfection robots. Partnership includes joint study with Hygiene-Institut Schubert validating the technology for hospital use. Currently deployed in two Austrian hospitals including St. Vinzenz Zams.
• Hygiene-Institut SchubertcoreStrategic or Co-development Partner · 5 December 2023Research partnership for UV-C robot validation study conducted between October 2022 and May 2023. The institute provided testing facilities and microbiological expertise for validating disinfection effectiveness.
• MediaAffairsminorStrategic or Co-development Partner · 21 February 2023Partnership in inclusion study research with MediaAffairs media research institute. Study on media representation of people with disabilities in Austrian media.
• BehindertenanwaltschaftminorStrategic or Co-development Partner · 21 February 2023Study partnership on inclusion and disability representation in Austrian media as part of Zero Project Conference.
• Energie SteiermarkminorStrategic or Co-development Partner · 21 February 2023Study partnership on inclusion and media representation alongside other Austrian companies.
• SPORTLAND NiederösterreichcoreGTM or Marketing Partner · 28 October 2022Economic partnership with SPORTLAND Niederösterreich to support sports initiatives in Lower Austria. Focus on promoting healthy nutrition, exercise and sports. Partnership includes support for youth sports development and promoting an active lifestyle.
• VelofoodminorGTM or Marketing Partner · 31 March 2022Delivery partnership enabling CO2-neutral food delivery by bicycle in Graz. Sodexo Restaurant Pass Card accepted for payment. Sustainable delivery option extending to home office.
• HungryLamaminorGTM or Marketing Partner · 24 January 2022Food delivery partnership for Upper Austria region. Sodexo Restaurant Pass Card accepted for payment at partner restaurants through HungryLama platform.
• Lidl ÖsterreichcoreGTM or Marketing Partner · 1 January 2022Extended acceptance partnership for Sodexo Lebensmittel Pass Card now accepted in all 250+ Lidl stores in Austria. Expanded from paper vouchers to card payments for improved hygiene and convenience.
• Lieferando.atminorGTM or Marketing Partner · 24 June 2021Online food ordering partnership enabling Sodexo Restaurant Pass Card payment for orders from 3,000+ restaurants. Supports hybrid work and home office meal allowances.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Dussmann Group: Large German/DACH facility management provider (cleaning, catering, technical services) with a substantial Austrian footprint, competing across many of Sodexo Austria's service lines.
• Apleona Group: European integrated facility management provider active in Germany, Austria and Switzerland; competes for integrated FM, cleaning and workplace services contracts.

Direct peers

• Aramark: Global provider of food, facilities and uniform services to enterprises, healthcare and education clients; competes head-to-head with Sodexo across Austrian corporate catering, cleaning, and hospital support services.
• Elior Group: Major European contract catering and FM group with operations in multiple European countries; directly overlaps Sodexo's corporate catering and facility services model.
• ISS A/S: Global facility services company headquartered in Denmark with strong DACH presence, offering integrated FM including cleaning, catering, workplace and healthcare support services — the closest direct competitor to Sodexo's Austrian portfolio.
• Compass Group (Eurest): World's largest contract foodservice company; Eurest is its workplace and corporate catering brand, directly comparable to Sodexo's Betriebsgastronomie and Eat sub-brands across Austrian corporate sites.

Regional players

• Gegenbauer Group: Austrian-headquartered facility services provider offering cleaning, maintenance, security and building services — a strong local Austrian competitor across Sodexo's FM pillars.
• Klüh Service Management: DACH-focused facility services group (cleaning, catering, security, personnel services) that competes for the same Austrian enterprise and healthcare contracts as Sodexo.
• Wisag: German facility services group with aviation, industrial and cleaning capabilities and cross-border activity into Austria; comparable for cleaning and industrial-site services.

Others

• Pluxee (Sodexo Benefits & Rewards): Former Sodexo Benefits & Rewards business spun into the Pluxee brand (June 2023); operates the Austrian employee benefits and meal-voucher platform that is a sister entity to Sodexo Service Solutions Austria GmbH, directly relevant as a connected revenue and partnership line.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sodexo Service Solutions Austria GmbH