What Gemeente Woerden does

Gemeente Woerden is a Dutch municipal government entity (government_state_entity) headquartered at Blekerijlaan 14, Woerden, in the province of Utrecht, Netherlands. It serves approximately 52,000+ residents across the town of Woerden and surrounding villages including Harmelen, Kamerik, Kanis, and Zegveld. The municipality delivers a comprehensive portfolio of mandated public services encompassing civil documentation (passports, IDs, driver's licenses), civil registry, marriage and partnership ceremonies, local permitting, waste management, environmental sustainability programs, social support (Wmo/Jeugdwet), economic affairs, and infrastructure maintenance. Its administration operates jointly with neighboring Oudewater municipality under the Werkorganisatie Woerden-Oudewater shared services arrangement, governed by a 31-member municipal council and led by Mayor Monique Bonsen-Lemmers (installed March 27, 2025) alongside four wethouders and a gemeentesecretaris/directeur structure.

The municipality's technology platform is built around standard Dutch e-government infrastructure rather than proprietary systems. Key components include the WoerdenWijzer citizen service portal (woerdenwijzer.nl), the E-loket online service portal with DigiD and eHerkenning authentication, the Afval-app mobile application (integrated with the Ximmio waste scheduling platform) for waste collection calendars and bulky waste appointments, and the Bereikbaarheidsportaal for real-time roadwork and traffic information. The Milieustraat waste facility at Pijpenmakersweg 4 provides physical waste disposal access via the afvalpas card system. Distribution channels span in-person service at the Gemeentehuis, telephone (14-0348), WhatsApp (+31 6-20094913), email, and active social media presence on Facebook, LinkedIn, Instagram, and YouTube.

Gemeente Woerden is funded through a combination of municipal taxes (including afvalstoffenheffing waste levies of €288-€360 per household annually), fees for services such as marriage ceremonies (€222-€1,521 depending on venue and timing), permit issuance (€72.50-€289.02 for events), and civil registry extracts (€17.80), plus government grants. Strategic partnerships include Hoogheemraadschap De Stichtse Rijnlanden for water management, Stichting De Terugwinning for circular economy operations at the Milieustraat, Hogeschool Utrecht for homelessness research, and the Groene Hart Pas welfare network. The municipality is pursuing active sustainability initiatives including the NK Tegelwippen tile removal campaign, rainwater disconnection subsidies, and green roof subsidies, while maintaining AVG/GDPR and Wpg privacy compliance frameworks.

Name

Gemeente Woerden

Legal name

Gemeente Woerden

Website

https://woerden.nl

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Gemeente Woerden is a Dutch municipal government entity serving approximately 52,000+ residents across Woerden, Harmelen, Kamerik, Kanis, and Zegveld in Utrecht province, delivering mandated public services through digital portals, a mobile waste app, and shared administration with Oudewater municipality.

Ownership category

akta.pro rank

Headquarters

HQ city

Woerden, Utrecht

HQ country

Netherlands

HQ region

Europe

Offices5 records

Markets served

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Pricing tiers

Distribution channels6 records

Marketing channels9 records

Core offering

Gemeente Woerden is a Dutch municipal government body that delivers public administration services to approximately 52,000+ residents across Woerden, Harmelen, Kamerik, Kanis and Zegveld. Its core activities include civil documentation (passports, IDs, driver's licenses, civil registry extracts), marriage and partnership ceremonies, residential permit and event permit issuance, household waste collection and Milieustraat facility operations, sustainability programs and subsidies, and social support under Wmo/Jeugdwet, all delivered through a combination of in-person offices, a DigiD-authenticated e-loket, the WoerdenWijzer portal, the Afval-app and a multi-channel contact center.

Product overview

Gemeente Woerden operates as a municipal government providing citizen services rather than a technology product company. The municipality offers a portfolio of digital and in-person services including the WoerdenWijzer citizen portal, E-loket e-services portal (supporting DigiD and eHerkenning authentication), Afval-app mobile application for waste management, and Bereikbaarheidsportaal for roadwork information. Core municipal services encompass waste collection and Milieustraat facilities, marriage/partnership ceremonies, civil registry documentation, permit applications, and sustainability programs such as NK Tegelwippen with associated subsidies for rainwater disconnection and green roofs. Services are integrated with Dutch national digital identity systems and the Ximmio waste scheduling platform.

Differentiator

Problem solved

Functional benefit

Brands

• WoerdenWijzer: A municipal service portal for Woerden residents providing information and services

Products and services

• WoerdenWijzer Citizen service portal providing access to municipal services, social support information, and online transactions for residents of Woerden municipality.
• Afval-app (Woerden en Oudewater) Mobile application for residents of Woerden and Oudewater to view waste collection schedules, locate underground containers, receive collection notifications and schedule bulky-waste (grofvuil) pickup appointments via the Ximmio platform.
• E-loket (eDiensten Burgerzaken) Online portal for citizens and businesses to view municipal tax assessments, book marriage and partnership ceremonies, request civil registry documents and submit name usage changes, with DigiD and eHerkenning authentication.
• Bereikbaarheidsportaal Accessibility portal showing real-time roadworks, traffic disruptions, and alternative routes within the municipality, with map-based location-specific information.
• Afvalinzameling (Waste Collection Services) Comprehensive household waste management services including restafval, GFT, PMD and paper collection, grofvuil and snoeiafval pickups, Milieustraat drop-off access, and waste-separation guidance for Woerden residents.
• Trouwen en Geregistreerd Partnerschap Civil ceremony services including marriage registration, registered partnership registration, ceremony booking at official and alternative venues, civil-servant appointments, and partnership dissolution processing.
• Burgerlijke Stand (Civil Registry) Civil registry services issuing official extracts and certificates including marriage, registered partnership, divorce and birth certificates for €17.80 per extract.
• Vergunningen (Permits) Regulatory permit services including A/B/C-categorised event permits, building permits, environmental permits, garden-waste burning permits and other local approvals.
• NK Tegelwippen en Duurzaamheidssubsidies Sustainability program including the NK Tegelwippen tile-removal initiative with free Tegeltaxi service, plus subsidies for rainwater disconnection and green roof installation to promote climate-adaptive neighbourhoods.
• Melding doen (Reporting Service) Online and telephone reporting service that lets citizens submit complaints, requests and notifications about dead animals, infrastructure defects, public-space issues and other municipal concerns.
• Milieustraat (Waste Drop-off Facility) Physical drop-off facility at Pijpenmakersweg 4, Woerden for residual waste, bulky items, recycling and hazardous materials, with free entry up to 10 visits per year via afvalpas.
• Belastingloket (Municipal Tax Portal) Online municipal tax portal where residents can view afvalstoffenheffing (waste levy) assessments, with DigiD authentication.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Hoogheemraadschap De Stichtse Rijnlanden (HDSR)coreStrategic or Co-development PartnerWater management board responsible for water quality and quantity in the region. Collaborates with municipality on drought management, water shortage response, and blue-green algae prevention. Provides water infrastructure maintenance and flood prevention services.
• Stichting De TerugwinningminorStrategic or Co-development PartnerNon-profit organization operating the Circulair Ambachtscentrum (Circular Craft Center) at the Milieustraat. Works with residents to identify reusable items and restore them for reuse or sale, supporting circular economy goals.
• Hogeschool Utrecht (Lectoraat Wonen en Welzijn)minorStrategic or Co-development PartnerUniversity of Applied Sciences conducting ETHOS-telonderzoek (homelessness enumeration research) in collaboration with the municipality. Provides pseudonymized data for scientific research on homelessness in the Netherlands.
• Groene Hart Pas partnersminorOthersNetwork of organizations participating in the Groene Hart Pas program providing discounted recreation, culture, sports, and education access for low-income families in the Groene Hart region.

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Gemeente Utrecht: Larger Utrecht-province municipality operating the same municipal mandate at significantly greater scale. Broad incumbent peer that demonstrates how Woerden's digital and shared-services models could mature at higher population scale.

Others

• Vereniging van Nederlandse Gemeenten (VNG): Dutch municipal trade association representing all municipalities. Relevant as the industry body and policy advocate that shapes the regulatory/funding environment in which Gemeente Woerden operates; the municipality's Gemeentesecretaris sits on VNG-related committees.
• Hoogheemraadschap De Stichtse Rijnlanden (HDSR): Regional water authority partnering with Gemeente Woerden on water quality, drought management, and flood prevention. Comparable public-sector service-delivery entity operating in the same geography with overlapping citizen engagement and digital reporting functions.

Regional players

• Gemeente Gouda: Neighbouring Zuid-Holland municipality with comparable municipal service portfolio including waste levy, marriage ceremonies, civil registry, and sustainability programs. Regional peer operating a similar multi-channel citizen service model.
• Gemeente Amersfoort: Larger Utrecht-province municipality delivering the same municipal service portfolio (waste, permits, civil registry, social domain). Regional peer with comparable digital service platform ambitions and similar citizen-base composition.
• Gemeente Nieuwegein: Utrecht-province municipality of similar size (~65K residents) delivering the standard Dutch municipal service catalogue. Comparable in digital service adoption, waste management structure, and citizen engagement approach.
• Gemeente Alphen aan den Rijn: Similar-sized municipality in the Groene Hart region providing waste management, civil documentation, permits, and sustainability programs. Comparable population scale (~110K) and shared regional collaboration context (e.g., Groene Hart Pas network).

Direct peers

• Gemeente Oudewater: Adjacent Dutch municipality in Utrecht province that shares the Werkorganisatie Woerden-Oudewater joint administrative organization with Woerden. Operates the same municipal service mandate (civil affairs, waste, permits) at smaller scale and is the most directly comparable peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xfacebook.com/gemeentewoerden.officieel
• YouTubeyoutube.com/channel/UCg5YDdrhIPpB0VDNZYOROcw
• Facebookfacebook.com/gemeentewoerden.officieel
• LinkedInlinkedin.com/company/gemeente-woerden
• Instagraminstagram.com/gemeentewoerden.officieel

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Woerden