Clínica Nuestra Señora de la Paz

What Clínica Nuestra Señora de la Paz does

Clínica Nuestra Señora de la Paz is a non-profit psychiatric and mental health facility located in Madrid, Spain, founded in 1954 and operated by the Orden Hospitalaria de San Juan de Dios (Province Bética), a Catholic religious institution with nearly 500 years of healthcare heritage. The clinic serves both adult and child/adolescent patients requiring evaluation, treatment, and follow-up for the full spectrum of mental health conditions, including mood disorders, anxiety, psychosis, eating disorders, substance use disorders, and dual pathology. With 592 employees, the clinic operates through a multidisciplinary clinical team comprising psychiatrists, psychologists, nurses, occupational therapists, social workers, chaplains, and pastoral agents, led by Medical Director Álvaro Pico.

The clinic's service portfolio is organized into nine specialized units: outpatient consultations (adult and infanto-juvenil), a psychiatric inpatient hospitalization unit, a 24-hour psychiatric emergency service, a day hospital, the Unidad de Adicciones II (CAIC) for substance use disorders, a Centro de Patología Dual for co-occurring mental health and addiction conditions, the Unidad Ambulatoria de Deshabituación Alcohólica (UADA) for outpatient alcohol rehabilitation, a brief hospitalization unit for adolescents aged 13-17, and the Unidad de Trastorno Bipolar (UBIP) offering evaluation, comprehensive follow-up programs, and a mobile app for patient self-assessments. The clinic deploys telemedicine and teleconsultation capabilities for patient follow-up in specialized units. The facility holds EFQM quality certification, renewed in September 2025.

Revenue is generated through a hybrid model: (i) reimbursement from multiple Spanish health insurance providers — including Sanitas, Adeslas (VidaCaixa), Mapfre/Caja Salud, Caser, Aegon, Cigna International, Fiatc, and HNA — under service agreements; (ii) private/self-pay arrangements for uninsured patients; and (iii) donations via the Obra Social (Social Works) program supporting charitable healthcare activities. The clinic is part of the broader San Juan de Dios Province Bética network of healthcare centers across Spain, sharing clinical leadership with Centro San Juan de Dios de Ciempozuelos, and publishes annual activity reports and a monthly newsletter. No revenue figures are publicly disclosed.

Name

Clínica Nuestra Señora de la Paz

Legal name

Clínica Nuestra Señora de la Paz

Website

https://xn--nuestraseoradelapaz-33b.es

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Clínica Nuestra Señora de la Paz is a non-profit psychiatric and mental health facility in Madrid, Spain, operated by the Order of St. John of God, serving adult and adolescent patients through specialized units covering inpatient, outpatient, emergency, addiction, and dual pathology care since 1954.

Ownership category

akta.pro rank

Product category

Psychiatric and Mental Health Services

NAICS

Psychiatric and Substance Abuse Hospitals (6222), Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Inpatient Psychiatric Hospitals (HLAFAHAH)

akta.pro secondary industries

Outpatient Mental Health & Counseling Clinics (HLAFABAC), Outpatient Substance Use Disorder (SUD) Treatment Programs (HLAFABAD), Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

Keywords

• Psychiatric care services
• Mental health treatment
• Addiction rehabilitation
• Psychiatric hospitalization
• Bipolar disorder treatment

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Health Insurance Reimbursement: The clinic provides services to patients covered by multiple Spanish health insurance companies (Aseguradoras). The clinic has agreements with major insurers including Sanitas, Adeslas, Mapfre, Caser, and others.
2. Private Patient Services: Services offered to private patients not covered by insurance, including self-pay arrangements and reimbursement through health insurance policies.
3. Social Works and Donations: The clinic accepts donations through its Social Works program (Obra Social) to support charitable healthcare activities. Donations can be made periodically or as one-time contributions.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Clínica Nuestra Señora de la Paz provides comprehensive psychiatric and mental health care in Madrid, ranging from outpatient consultations and a 24-hour psychiatric emergency service to inpatient hospitalization, day hospital, and super-specialized units for bipolar disorder (UBIP), addictions (CAIC), dual pathology, alcohol rehabilitation (UADA), and brief hospitalization for adolescents. The clinic serves both insured patients through partnerships with major Spanish health insurers and self-paying private patients, including adults, children, and adolescents.

Product overview

Clínica Nuestra Señora de la Paz is a psychiatric and mental health facility operated by the Order of Hospitaller Brothers of St. John of God in Madrid. The clinic offers a comprehensive portfolio of mental health services organized around several interconnected units: outpatient consultations (both adult and child-adolescent), a 24-hour psychiatric emergency service, psychiatric inpatient hospitalization, day hospital, and specialized units including an addictions unit (CAIC), dual pathology center, alcohol detox outpatient unit (UADA), brief hospitalization for adolescents (ages 13-17), and a bipolar disorder unit (UBIP) with evaluation and comprehensive follow-up programs. The services are designed to address the full spectrum of psychiatric conditions from acute crises to chronic management, with a patient-centered approach that respects autonomy and human rights.

Differentiator

Problem solved

Functional benefit

Products and services

• Consultas Externas (Outpatient Consultations) Outpatient psychiatric and clinical psychology consultations for adults and minors requiring evaluation, monitoring, or periodic follow-up to ensure mental well-being. The service covers both adult and child-adolescent (infanto-juvenil) patients.
• Unidad de Hospitalización Psiquiátrica (Psychiatric Inpatient Unit) Inpatient psychiatric unit providing comprehensive care for patients requiring hospitalization due to mental health conditions, with facilities designed for effective recovery in a tranquil environment.
• Servicio de Atención a Urgencias Psiquiátricas 24H (24-Hour Psychiatric Emergency Service) Round-the-clock psychiatric emergency service available 24 hours a day, 7 days a week for immediate mental health crisis intervention.
• Hospital de Día (Day Hospital) Day hospital providing intensive psychiatric treatment during daytime hours while allowing patients to return home overnight.
• Unidad de Adicciones II (CAIC) Specialized addictions unit providing treatment and rehabilitation for substance use disorders and related conditions, including complex dual pathology cases.
• Centro de Patología Dual (Dual Pathology Center) Center specializing in dual pathology, treating patients with co-occurring mental health and substance use disorders.
• Unidad Ambulatoria de Deshabituación Alcohólica (UADA) Outpatient alcohol detox and rehabilitation unit offering an 8-week intensive program combining 8 group therapy sessions with individual psychiatric and psychological support for alcohol use disorder.
• Unidad de Hospitalización Breve para Adolescentes (Brief Hospitalization Unit for Adolescents) Brief hospitalization unit for adolescents aged 13-17 experiencing psychiatric crises requiring urgent care and temporary hospitalization, with structured transition back to the community. Treats severe behavioral issues, substance use disorders, first psychotic episodes, eating disorders, self-harm, suicide attempts, and affective disorders.
• Unidad de Trastorno Bipolar (UBIP) Specialized bipolar disorder treatment unit offering evaluation, diagnosis, and comprehensive treatment, including individual psychiatrist follow-up, group therapy, and online services to prevent relapses. Includes a mobile app for self-assessments and online messaging with the treatment team. The unit comprises two programs: a two-consultation evaluation program for second opinions and initial assessments, and a comprehensive outpatient follow-up program integrating psychoeducation, pharmacotherapy, sleep regulation, motivational therapy, addiction treatment, and stress management.

Quantifiable outcome

• Specialized programs based on latest scientific evidence for bipolar disorder treatment
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Orden Hospitalaria de San Juan de Dios - Provincia BéticacoreStrategic or Co-development PartnerThe clinic is an integral part of the Order of Hospitallers of Saint John of God (Orden Hospitalaria de San Juan de Dios), Province Bética. This is a Catholic religious institution founded in 1572 dedicated to serving the most vulnerable and sick, with a strong social commitment initiated by John of God nearly 500 years ago. The Province operates multiple healthcare centers across Spain.
• Centro San Juan de Dios de CiempozueloscoreStrategic or Co-development PartnerThe clinic shares its Medical Director, Álvaro Pico, with the Centro San Juan de Dios de Ciempozuelos. Both facilities are part of the San Juan de Dios network in Madrid, collaborating on mental health services and sharing expertise.
• Maio LegalminorImplementation/ SI/ Consulting PartnerExternal law firm managing the clinic's internal reporting channel (Canal de Denuncia) as part of the compliance system, handling personal data processing and investigations of reported irregularities.
• Multiple Spanish Health Insurance ProviderscoreChannel Partner/ Reseller/ DistributorThe clinic has agreements with major Spanish health insurance companies including Aegon, Sanitas, Mapfre, Adeslas (VidaCaixa), Caser, Cigna International, Fiatc, HNA, and others. Services can be accessed through these insurance providers or as private patients.

Scale indicators4 records

Expansion highlights5 records

Direct peers

• Institut Pere Mata: Historic psychiatric hospital in Catalonia providing inpatient and community mental health services across the full care continuum. Comparable as a long-established Spanish specialized psychiatric facility offering tertiary-level mental health care.
• Centro San Juan de Dios de Ciempozuelos: Part of the same San Juan de Dios network and shares Medical Director Álvaro Pico with the subject clinic. Operates psychiatric inpatient and rehabilitation services in the Madrid region under the same religious order, making it the closest operational peer by mission, governance, and clinical model.
• Hospital Dr. Rodríguez Lafora: Public psychiatric hospital integrated within Hospital Gregorio Marañón in Madrid, providing inpatient and specialized psychiatric services. Comparable as a Madrid-region inpatient psychiatric facility operating 24-hour care.
• Clínica López Ibor: Private psychiatric hospital in Madrid offering outpatient and inpatient mental health services. Directly comparable as a Madrid-based, privately reimbursed psychiatric care provider competing for the same insured patient pool.
• Complejo Asistencial Benito Menni (Hermanas Hospitalarias): Religious-affiliated psychiatric and psychogeriatric hospital complex operated by Hermanas Hospitalarias near Madrid. Highly comparable to Clínica Nuestra Señora de la Paz in mission, multi-disciplinary staffing model, and emphasis on long-stay and complex mental health inpatient care.

Broad incumbents

• Hospital Universitario La Paz: Major Madrid public hospital within the Spanish National Health System providing psychiatric inpatient and outpatient services. Comparable on psychiatric clinical offerings but funded publicly and free of charge, representing a structural competitor for patient choice.
• Vithas Hospitales: National Spanish private hospital group operating general acute hospitals across multiple regions. Provides some psychiatric services as part of a broader portfolio, overlapping the subject's insured-patient base but without focused mental health specialization.
• Grupo Quirónsalud: Largest private hospital group in Spain operating general and specialty hospitals including psychiatric units nationally. Overlaps with the subject clinic on insured, private-pay mental health service delivery but at far greater geographic scale and across a much broader service portfolio.
• HM Hospitales: Private hospital group with significant Madrid region presence across multiple general acute hospitals. Competes for the same insured patient base on a subset of psychiatric and behavioral services, though mental health is a small share of group revenue.

Emerging players

• Teladoc Health: Global digital health company offering virtual mental health and behavioral therapy services. Represents the emerging digital-mental-health competitive vector that could divert lower-acuity demand away from traditional inpatient/outpatient psychiatric facilities over time.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/cnsdlp
• YouTubeyoutube.com/user/revistasjd/videos
• Facebookfacebook.com/clinicanuestrasenoralapaz
• LinkedInlinkedin.com/company/cl-nica-nuestra-se-ora-de-la-paz
• Instagraminstagram.com/sanjuandedios_es

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clínica Nuestra Señora de la Paz