Zorgbedrijf Vlaanderen

What Zorgbedrijf Vlaanderen does

Zorgbedrijf Vlaanderen is a public-law association ('vereniging naar publiek recht') headquartered at Ballaarstraat 35, 2018 Antwerpen, Belgium (enterprise number 0809.699.184), operating as a regional extension of parent organization Zorgbedrijf Antwerpen. It delivers integrated senior care services across 28 cities and municipalities in the Flemish region, serving residents aged 65 and older and their families. The portfolio covers the full care continuum: assisted living apartments (assistentiewoningen) across 18 named residence locations totaling nearly 1,400 government-recognized units; residential care centers (woonzorgcentra); day care centers (dagverzorgingscentra) including day-and-evening programs; community service centers (dienstencentra) with brasseries in 5 municipalities; and home-based services (thuisdiensten) including cleaning and home nursing.

The technology layer supporting this physical care operation is modest but functional: a 24/7 emergency call system (noodoproepsysteem) in every apartment; CRM and customer relationship infrastructure; the Mijn Boek digital customer portal for reservations and communications; an online reservation platform (Mijn Zorgbedrijf); and the De Schakel e-commerce webshop selling senior-tested daily-living aids. Differentiating product features include the Klantenkaart loyalty card (discounted meals/beverages for residents 65+ in Flanders) and the Woonrechtcertificaat housing-rights certificate, a financial product enabling alternative ownership access to assisted living units at select sites.

The business model combines recurring monthly apartment rentals (€880–€1,661/month depending on size and location), one-time apartment sales (€221K–€332K), transaction-based meal and beverage revenue (€15.80–€18.20 lunch menus), activity fees (€3–€15), and venue rentals (€36–€537 per 4-hour block), supplemented by separately billed home services and the De Schakel retail channel. Go-to-market is community-led and direct-to-consumer through physical neighborhood hubs, a 24/7 customer service line (03 431 31 32), website, and 16+ location-specific Facebook pages, with regulatory recognition by Zorginspectie providing structural market access. As a public-law entity, the organization is not equity-financed and reports to Flemish government authorities rather than shareholders; financial figures are not publicly disclosed.

Name

Zorgbedrijf Vlaanderen

Legal name

Zorgbedrijf Vlaanderen

Website

https://zorgbedrijfvlaanderen.be

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Zorgbedrijf Vlaanderen is a Belgian public-law association providing integrated senior care — assisted living, residential, day, and home services — across 28 municipalities in Flanders, serving approximately 1,400 government-recognized apartments for residents aged 65 and older.

Ownership category

akta.pro rank

Product category

Senior Care Services

NAICS

Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Services for the Elderly and Persons with Disabilities (624120), Continuing Care Retirement Communities (623311)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Large Campus / Multi-Building Assisted Living Communities (HLADABAG)

akta.pro secondary industries

Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC), Facility-Based Respite (Assisted Living/SNF/Memory Care Short Stays) (HLADAKAB), Community-Based Senior Centers with Adult Day Services (HLADAIAJ), Market-Rate Independent Living (Private Pay) Communities (HLADAAAA)

Keywords

• Senior care services
• Assisted living apartments
• Residential care centers
• Home care services
• Service center meals

Headquarters

HQ city

Antwerp

HQ country

Belgium

HQ region

Europe

Offices19 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Assisted Living Rentals: Monthly rental income from nearly 1,400 recognized assisted living apartments across 28 cities and municipalities. Apartments include service costs and are available for rent or purchase through the woonrechtcertificaat program.
2. Meal Services: Revenue from three-course lunch menus served in brasseries at service centers. Standard price of 18.20 euros or 15.80 euros with customer card. Additional revenue from beverages, coffees, and drinks.
3. Activity Fees: Fees charged for various activities including bingo (3 euros per card), cooking workshops, cultural outings, and special events. Some activities are free for residents while others have participation fees.
4. Assisted Living Sales: Sale of assisted living apartments with prices ranging from approximately 221,000 to 332,000 euros depending on location, size, and features. Purchase option with woonrechtcertificaat available for eligible properties.
5. Venue Rental: Rental of meeting rooms and halls for private events, parties, and community gatherings. Prices range from 36 to 537 euros for 4 hours of use depending on activity type and target audience. Free rental available for activities open to seniors or the general public.
6. Home Services: Additional services including household help with service vouchers, meals in service centers, personal care, and home nursing. These services are billed separately.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

Zorgbedrijf Vlaanderen delivers housing, care, and community services for seniors aged 65 and older across 28 cities and municipalities in Flanders, operating nearly 1,400 recognized assisted living apartments, service centers with brasseries, residential care centers, day care centers, and home-based cleaning and nursing services. Offerings are complemented by a customer card for discounted meals and beverages, a housing-rights certificate investment product, a webshop for senior-tested daily living aids (De Schakel), and a digital customer portal (Mijn Boek).

Product overview

Zorgbedrijf Vlaanderen operates as an integrated senior care provider offering a portfolio of interconnected services organized around three pillars: residential care (assisted-living apartments and residential care centers), community-based services (service centers with dining, activities, and home care), and retail/digital offerings (web shop and customer portal). The core assisted-living portfolio includes 18 named residence locations across Flanders, while 5 service centers provide community gathering spaces with meals and programming. The company manages residential care centers, offers home-based support services, and provides digital access through the Mijn Boek portal. A customer loyalty card integrates pricing across dining and beverage offerings, while a housing-rights certificate provides alternative ownership access to select residences. Meeting hall rentals round out the service ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• De Schakel: Webshop offering practical items tested and approved by seniors to help with daily activities such as cooking, eating, walking, and sleeping.
• Mijn Boek

Products and services

• Assistentiewoningen (Assisted Living Apartments)
• Woonzorgcentra (Residential Care Centers)
• Dienstencentra (Service Centers with Brasseries)
• Thuisdiensten (Home Services)
• Dagverzorgingscentra (Day Care Centers)
• Woonrechtcertificaat (Housing Rights Certificate)
• Webwinkel De Schakel (Senior Aids Webshop)
• Mijn Boek (Digital Customer Portal)
• Klantenkaart (Customer Loyalty Card)
• Zaalverhuur (Venue Rental)

Quantifiable outcome

• 24/7 emergency response availability in all assisted living apartments
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Zorgbedrijf AntwerpencoreStrategic or Co-development PartnerParent organization and strategic partner. Zorgbedrijf Antwerpen serves the districts of Antwerp city with extensive senior care services including home services, 4,000 assisted living apartments, 46 service centers, 4 day care centers, 17 residential care centers, and more than 15 youth care centers. Zorgbedrijf Vlaanderen was developed from the vision and expertise of Zorgbedrijf Antwerpen.
• Zorgbedrijf BrasschaatminorStrategic or Co-development PartnerRegional partner managing residential care center Vesalius, day care center Brasschaat, and assisted living Balderhof in Brasschaat. Zorgbedrijf Vlaanderen manages Prins Kavelhof assisted living and brasserie De Kaveltafel in Brasschaat.
• Vlaamse Overheid (Flemish Government)coreOthersRegulatory oversight by Zorginspectie (Flemish Care Inspectorate) which conducts regular inspections of all recognized facilities. Inspections are typically unannounced and occur approximately every four years. Reports and remediation plans are published transparently.
• AZ Klina HospitalminorOthersLocal hospital near Prins Kavelhof assisted living in Brasschaat. Located within walking distance, providing convenient access to medical services for residents.
• VAPHminorOthersVlaams Agentschap voor Personen met een Handicap - Flemish agency for persons with disabilities. Contact option available for adults with non-congenital brain injury.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Zorgbedrijf Antwerpen: Parent organization and the originating entity of Zorgbedrijf Vlaanderen. Operates a substantially larger network in Antwerp (4,000 assisted living apartments, 46 service centers, 17 residential care centers), making it the most directly comparable operator in the same Flemish public-law model.
• Senior Living Group (SLG): Belgian provider of assisted living, residential care, and specialized elderly care services. Operates multiple sites in Flanders and competes head-to-head for the same senior demographic in overlapping municipalities.
• Vulpia: Belgian operator of care homes and assisted living facilities, many in Flanders. Closely comparable in service mix (housing, care, meals, activities) and regional footprint, making it one of the most direct local competitors.
• Armonea: One of Belgium's largest private senior care operators, with assisted living facilities, residential care centers, and home care services across Belgium. Targets a similar elderly demographic with comparable integrated services, providing the primary private-sector benchmark for Zorgbedrijf Vlaanderen.

Regional players

• Zorgbedrijf Brasschaat: Regional care operator in Brasschaat managing woonzorgcentrum Vesalius, dagverzorgingscentrum Brasschaat, and assistentiewoningen Balderhof. Operates within the same Brasschaat geography as Zorgbedrijf Vlaanderen's Prins Kavelhof, providing a direct local market comparator.
• Stimul (formerly Land van Horne): Belgian care organization operating assisted living and residential care centers, primarily in the Limburg region. Comparable service offerings but with a more regional Belgian focus rather than the broader Flemish coverage of Zorgbedrijf Vlaanderen.

Broad incumbents

• DomusVi: French-origin senior care operator with broader European presence including Belgium. Offers assisted living, nursing homes, and home care - overlapping with Zorgbedrijf Vlaanderen's integrated service model, though primarily larger-scale and cross-border.
• Orpea: Major European senior care group with significant Belgian operations including nursing homes, assisted living, and home care. Operates at a much larger scale across multiple European countries, providing a public incum bent benchmark for service quality and reimbursement dynamics.
• Korian: Large European senior care and assisted living operator with operations across Belgium, France, Germany, and other countries. While broader in scope, the Belgian footprint overlaps Zorgbedrijf Vlaanderen's service categories (housing, care, home services).

Emerging players

• Colisée: European senior care provider operating nursing homes and assisted living facilities with a growing Belgian presence. Comparable service portfolio but with a smaller Belgian footprint than Zorgbedrijf Vlaanderen's 28-municipality network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/109764284633506
• LinkedInlinkedin.com/company/zorgbedrijf-vlaanderen

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zorgbedrijf Vlaanderen