Liquid Home Zimbabwe

What Liquid Home Zimbabwe does

Liquid Home Zimbabwe (legal entity: Data Control & Systems (1996) (Private) Limited; formerly ZOL Zimbabwe) is Zimbabwe's leading internet service provider, founded in 1994 and headquartered at Sam Levy Office Park, Borrowdale, Harare. Since its 2012 acquisition by Liquid Telecom Group, the company has operated as a country-level subsidiary of Liquid Intelligent Technologies, which operates pan-African carrier-grade infrastructure across 12 African countries. Liquid Home Zimbabwe offers a platform-plus-modules stack covering fiber-to-the-home (FibroniX, up to 750Mbps), LTE wireless-to-the-home (WibroniX, up to 20Mbps), VSAT satellite broadband for remote areas, VoIP telephony (Liquid Home Phone), and a 200-300+ Wi-Fi hotspot network (Liquid Home Spot, FibroniX on the Go). It complements connectivity with Cloud PBX, Liquid Hosted Email, Acronis-powered Liquid Cloud Backup, Microsoft Exchange Online and Microsoft 365, Web Hosting on Azure, mobile apps (myLiquid Home, Liquid Home Phone App), and value-added services such as e-waste recycling (with EnviroServe/Econet) and MARS road ambulance cover.

The company's revenue model combines tiered recurring subscriptions across fiber, LTE and VSAT segments with usage-based VoIP per-second billing, per-seat Microsoft Exchange/365 plans, usage-based Azure web hosting, hardware sale/rental of CPE (modems, ONTs, MiFi, SIMs), and add-on cloud/storage services. Distribution runs through direct field sales for enterprise, inside sales via 08677 hotlines, online self-service signup, the myLiquid Home mobile app, four customer care centers across Zimbabwe, and resold Wi-Fi at 200-300+ hotspot locations. Customer segmentation is hybrid: high-volume residential home users (ZiG-denominated family and entertainment tiers), SMB subscribers (Microsoft/Cloud PBX/hosted email bundles), enterprise and multi-national accounts served via field sales with managed services, and rural/remote customers served by VSAT.

Liquid Home Zimbabwe runs a 24/7/365 Network Operations Centre and delivers over 700Mbps of monthly internet bandwidth capacity, supported by 60+ servers spread across three continents and a stated 99.9% availability SLA for enterprise services carried over the parent-group backbone. The organization is sized at 90-155 employees across four domestic offices. While the company has substantial operational depth, no revenue, headcount growth rate, or financial performance figures are disclosed in publicly available sources.

Name

Liquid Home Zimbabwe

Legal name

Data Control & Systems (1996) (Private) Limited

Website

https://zw.liquidhome.tech

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

Liquid Home Zimbabwe is the country's leading ISP (formerly ZOL Zimbabwe), offering fiber (FibroniX), LTE (WibroniX), VSAT satellite, VoIP, and Microsoft/Acronis-powered cloud services to residential, SMB, enterprise, and rural customers across Zimbabwe as a subsidiary of Liquid Intelligent Technologies.

Ownership category

akta.pro rank

Product category

Internet Service Provider (Telecommunications)

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Satellite Telecommunications (517410), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Telephone Interconnect Systems (7385), Radiotelephone Communications (4812)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD), VoIP Access & ITSP Services (HDAIAHAD), Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• Fiber broadband services
• Internet service provider
• VoIP phone services
• Satellite internet access
• Cloud backup solutions

Headquarters

HQ city

Harare

HQ country

Zimbabwe

HQ region

Africa

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain

Revenue model

1. Internet Subscription Services (FibroniX, WibroniX, VSAT): Monthly recurring subscription fees for internet connectivity services including fiber (FibroniX), LTE wireless (WibroniX), and satellite (VSAT). Packages include both pay-as-you-go and uncapped unlimited options with varying speed tiers and data allowances.
2. Hardware Sales: Sale of customer premises equipment including modems (fibroniX), MiFi devices, indoor/outdoor units, ONT devices, and SIM cards. Equipment available for outright purchase or monthly rental with insurance.
3. Liquid Home Phone (VoIP): Voice over IP phone service with per-second billing for local, national, and international calls. Free for FibroniX subscribers (excluding Lite package) with low-cost call tariffs.
4. Liquid Hosted Emails: Hosted email solution with 5GB-15GB+ storage options including POP3, IMAP, and webmail access with spam and virus protection.
5. Liquid Cloud Backup: Cloud backup services powered by Acronis for Microsoft 365 data protection, endpoint security, and business continuity with managed service options.
6. Microsoft Exchange Online and Office 365: Enterprise-grade email services and productivity suites through Microsoft partnership, including Exchange Online Kiosk, Plan 1, Plan 2, and various Office 365 Business and Enterprise packages.
7. Web Hosting on Azure: Cloud web hosting services on Microsoft Azure platform for web applications, websites, and various technologies including WordPress, .NET, Java, Node.js, PHP, Python, and Docker.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Liquid Home Zimbabwe is the country's leading Internet Service Provider, delivering fiber-to-the-home (FibroniX), LTE wireless (WibroniX), VSAT satellite, and VoIP telephone services to residential and business customers across Zimbabwe. The portfolio also includes cloud PBX, hosted email, cloud backup, and Azure-based web hosting as bundled managed communication solutions.

Product overview

Liquid Home Zimbabwe operates as a platform-plus-modules ISP architecture offering multiple core connectivity products and supplementary services. The core portfolio includes FibroniX (fiber-to-the-home broadband up to 750Mbps), WibroniX (wireless-to-the-home up to 20Mbps), VSAT (satellite internet for remote areas), Liquid Home Phone (VoIP service), and Liquid Home Spot (Wi-Fi hotspot network with 200+ locations). These core services are complemented by Cloud PBX for business telephony, Liquid Hosted Emails (5GB-15GB packages), Liquid Cloud Backup (powered by Acronis), Web Hosting on Azure, Microsoft Exchange Online, Microsoft Office 365, myLiquid Home App, and Liquid Home Phone App. The company also provides value-add services including E-Waste Recycling and MARS Road Ambulance Service, while FibroniX on the Go extends fiber connectivity benefits to Wi-Fi hotspots.

Differentiator

Problem solved

Functional benefit

Brands

• FibroniX: Fibre optic broadband service offering speeds up to 750Mbps with various package tiers including Pay As You Go and Uncapped options.
• WibroniX
• VSAT
• Liquid Home Phone
• Liquid Home Spot
• Liquid Cloud Backup
• Liquid Hosted Emails
• Web Hosting on Azure
• E-Waste
• Cloud PBX

Products and services

• FibroniX

Quantifiable outcome

• Speeds up to 100Mbps on entry packages, 750Mbps on premium fiber tiers
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core, minor and flagship.

• Microsoft (Azure)coreTechnology or IntegrationLiquid Home Zimbabwe leverages Microsoft Azure platform for web hosting services, enabling customers to run web applications and websites in a highly scalable cloud environment. This partnership enables in-country billing in local currency through Liquid Telecom's relationship with Microsoft.
• AcroniscoreTechnology or IntegrationAcronis powers Liquid Cloud Backup services, combining data recovery software with anti-ransomware technologies. Provides cloud backup for Microsoft 365, endpoint security, and business continuity solutions with managed services support.
• EnviroServeminorStrategic or Co-development PartnerUAE-based e-waste recycling firm partnered with Liquid Home and Econet for responsible electronic device disposal. EnviroServe operates an EMA-licensed factory in Harare with international certifications (ISO 9001, 14001, 18001) and ships plastic and toxic materials to Dubai for processing.
• EconetminorStrategic or Co-development PartnerPartnership for e-waste collection through Econet payment points. E-waste bins are located in selected Liquid Home and Econet payment points in Harare for smaller electronic devices.
• Liquid Intelligent TechnologiesflagshipOthersParent company and pan-African telecom group. Liquid Home Zimbabwe is part of Liquid Intelligent Technologies (trading as Data Control & Systems (1996) Private Limited). Provides carrier-grade network infrastructure across 12 African countries with 99.9% availability SLA.
• MARS (Medical Air Rescue Service)minorGTM or Marketing PartnerValue-added service partnership offering emergency road ambulance evacuation for Liquid Home customers. MARS provides life or limb-threatening emergency evacuation to nearest appropriate medical facility within Zimbabwe for subscribing members.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Liquid Intelligent Technologies: Pan-African carrier and parent of Liquid Home Zimbabwe, providing wholesale fibre backbone and enterprise connectivity across 12+ countries. Comparable on enterprise/wholesale telecom capabilities, and the source of Liquid Home's backbone and SLA capabilities.
• Airtel Zimbabwe: Major MNO offering mobile data and emerging fixed-wireless home internet in Zimbabwe. Competes for residential connectivity spend via mobile data bundles and is now extending into home broadband — adjacent to Liquid Home's LTE/WibroniX segment.

Emerging players

• Africom Zimbabwe: Smaller Zimbabwean ISP focused on fibre and wireless broadband in select urban areas. Niche overlap with Liquid Home's residential fibre footprint in specific suburbs; smaller scale but competes on price for similar packages.

Direct peers

• Utande: Zimbabwean ISP offering fibre, VSAT, and wireless broadband to residential and business customers. Direct competitor in fixed broadband, especially in Harare and Bulawayo where both have overlapping FTTH coverage.
• Econet Wireless Zimbabwe: Zimbabwe's largest mobile operator and parent of the Liquid-related ecosystem, offering mobile data, fixed wireless, and bundled connectivity to mass-market consumers. Directly competes for the same residential broadband wallet, especially in LTE/wireless home segments like WibroniX.
• Powertel Communications: ZESA Holdings subsidiary providing fibre, VSAT, and enterprise connectivity in Zimbabwe. Competes with Liquid Home in enterprise and backhaul segments as well as in fibre-to-the-home rollouts in select suburbs.
• Dandemutande (DFA): Zimbabwean ISP and former ZOL-adjacent fibre operator offering enterprise and residential fibre, VSAT, and cloud services. Direct competitor with a similar product stack targeting the same Harare enterprise customer base.
• TelOne: Zimbabwe's state-owned fixed-line operator offering DSL, fibre, and VoIP services to residential and enterprise customers. TelOne is Liquid Home's closest direct competitor in the Zimbabwe fixed broadband and voice market, with overlapping FTTH and corporate connectivity offerings.

Regional players

• Safaricom (Ethio Telecom / Ethiopia operations comparable): East African integrated telecom operator with fixed broadband (Safaricom Home Fibre) and enterprise cloud offerings. Comparable on product portfolio (fibre + voice + cloud) and bundled connectivity model, though operating in Kenya rather than Zimbabwe.
• MTN South Africa (Fixed/Home offering): Pan-African MNO/ISP with fixed broadband and enterprise services. Comparable on the multi-product telecom operator model (mobile data + fibre + enterprise ICT), though not directly competing in Zimbabwe.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/LiquidhomeZIM
• Facebookfacebook.com/LiquidhomeZIM
• LinkedInlinkedin.com/company/liquidhomezw
• Instagraminstagram.com/liquidhomezim

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Liquid Home Zimbabwe