Zdravotnická záchranná služba Pardubického kraje

Name

Zdravotnická záchranná služba Pardubického kraje

Legal name

Zdravotnická záchranná služba Pardubického kraje

Website

https://zzspak.cz

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)

akta.pro secondary industries

Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK), Critical Care Transport (CCT) & Specialty Transport Teams (HLAFANAE), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

Keywords

• Emergency medical services
• Prehospital care
• Ambulance services
• Rescue services
• Patient transport

Headquarters

HQ city

Pardubice

HQ country

Czechia

HQ region

Europe

Offices19 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain

Revenue model

1. Veřejné financování - státní rozpočet: ZZSPAK is a government-established service guaranteed by the state, funded primarily from the state budget
2. Veřejné zdravotní pojištění: Emergency deployments are covered by public health insurance for citizens
3. Komerční činnost - zdravotní zabezpečení akcí: Paid medical support services at sporting and cultural events, charged according to published price list

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Provides pre-hospital emergency medical care, urgent patient transport, and rescue services for the population of the Pardubice Region. Operations are coordinated from a regional dispatch/control center and delivered by ambulance crews (including rendezvous-type physician-staffed units) operating 24/7 as part of the Czech Integrated Rescue System (IZS).

Product overview

Zdravotnická záchranná služba Pardubického kraje (ZZSPAK) is a public healthcare emergency service organization providing pre-hospital emergency care across the Pardubice region. The core offerings include the Zdravotnické operační středisko (ZOS) for emergency dispatch operations, 24/7 emergency hotline 155, and pre-hospital emergency care via 32 deployment groups using the Rendez-Vous system. Supporting services include the Vzdělávací a výcvikové středisko offering accredited ambulance driver courses, certified nursing courses, and first aid training programs. Commercial services provide medical security for events. The organization operates 18 deployment bases across the region and integrates with the Záchranka mobile app for citizen emergency calls.

Differentiator

Problem solved

Functional benefit

Products and services

• Pre-hospital emergency medical care
• Urgent patient transport
• Rescue operations (as part of IZS)
• Regional dispatch and operations control (KOS)

Quantifiable outcome

• Response every 9 minutes on average
• +2 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

21 partnerships are on record, tiered minor, core and major.

• Zdravotnická záchranná služba Plzeňského krajeminorStrategic or Co-development Partner · 5 May 2026Cross-border cooperation exercise in Regensburg with Bavarian Red Cross, focusing on digital tools and standardized procedures
• Bavorský červený kříž (Bavarian Red Cross)minorStrategic or Co-development Partner · 5 May 2026International joint exercise hosting at simulation center in Regensburg focusing on cross-border cooperation and digital tools
• Zespół Opieki Zdrowotnej w KłodzkucoreStrategic or Co-development Partner · 1 September 2024Cross-border partnership under Interreg CZ-PL program 'Česko-polský maják/Czesko-Polski sygnał ratunkowy'. Includes exchange of paramedics, joint training exercises, sharing best practices, and cross-border cooperation in emergency medical services covering Pardubice Region and Kłodzko, Ząbkowice, and Dzierżoniów districts. Project runs from Sept 2024 to June 2027.
• Pardubický krajcoreOthers · 1 January 2007ZZSPAK is a příspěvková organizace (subsidiary organization) established and funded by Pardubický kraj. The region is responsible for organizational funding, infrastructure development, and strategic oversight.
• Letecká záchranná služba Olomouckého krajemajorOthersHelicopter EMS support for air ambulance services in the Pardubice Region
• Letecká záchranná služba Jihomoravského krajemajorOthersHelicopter EMS support for air ambulance services
• Letecká záchranná služba Královéhradeckého krajemajorOthersHelicopter EMS support for air ambulance services
• Letecká služba Policie ČRmajorOthersPolice air service supporting emergency medical operations
• Letecká záchranná služba Kraje VysočinamajorOthersHelicopter EMS support from neighboring region
• Zdravotnická záchranná služba Jihomoravského krajeminorStrategic or Co-development PartnerCollaboration on workshops at regional seminar, exchange of expertise in pre-hospital emergency care
• Agentura vojenského zdravotnictvíminorStrategic or Co-development PartnerCollaboration on professional workshops at regional seminar
• Autodrom Vysoké MýtominorStrategic or Co-development PartnerProvides driving training facilities for EMS driver training programs
• ÚAMK PardubiceminorStrategic or Co-development PartnerTrack facilities used for 'Poprvé pod majákem' driving training event for student paramedics
• Policie České republiky (PČR)coreStrategic or Co-development PartnerBasic component of the Integrated Rescue System (IZS), joint operations and emergency response coordination
• Hasičský záchranný sbor (HZS)coreStrategic or Co-development PartnerBasic component of the Integrated Rescue System (IZS), joint exercises and emergency response including biohazard situations
• Krajská hygienická stanice Pardubického krajeminorStrategic or Co-development PartnerCollaboration on biohazard response training and procedures for highly dangerous infections
• Fakulta zdravotnických studií Univerzity PardubiceminorStrategic or Co-development Partner'Studenti PAK' project connecting paramedic students with real EMS environment; joint educational activities; thesis supervision
• Cíloví poskytovatelé akutní lůžkové péčemajorOthersHospitals receiving emergency patients for further treatment; coordination through ZOS for patient transfers
• Nadační fond KryštůfekminorOthersDonates stuffed animal 'Kryštůfci' toys to help children cope during medical emergencies; annual donations of ~1200 toys
• HC Sparta PrahaminorOthersBenefit match 'Sparta vzdává hold' raised funds for Nadační fond Kryštůfek supporting paramedics and families in difficult situations
• HC Dynamo PardubiceminorOthersBenefit match 'Dynamo děkuje' donated 25,000 CZK to energeia o.p.s. for children's palliative care

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Zdravotnická záchranná služba Ústeckého kraje: Czech regional EMS service. Direct peer under identical Czech EMS regulatory framework, contributory-organization structure, and dispatch model.
• Zdravotnická záchranná služba Středočeského kraje: Czech regional EMS covering Central Bohemia. Direct peer due to identical contributory-organization structure, statutory monopoly on regional EMS, and similar Rendez-Vous deployment model. Comparable scale and operating model.
• Zdravotnická záchranná služba Olomouckého kraje: Named HEMS partner for ZZSPAK operations. Direct peer with parallel contributory-organization structure, public funding model, and multi-base regional EMS coverage.
• Zdravotnická záchranná služba Moravskoslezského kraje: Larger Czech regional EMS service. Direct peer in scale and operational model, with parallel reliance on EU IROP funding for base modernization and EU Interreg for cross-border training.
• Zdravotnická záchranná služba Královéhradeckého kraje: Adjacent Czech regional EMS explicitly named as a Helicopter EMS (HEMS) partner for ZZSPAK. Direct peer with identical payer mix, operational structure, and statutory remit.
• Zdravotnická záchranná služba Jihomoravského kraje: Named partner for HEMS and seminar workshops. Regional EMS serving a comparably sized Czech region with the same statutory monopoly, dispatch structure (ZOS), and Rendez-Vous deployment model.
• Zdravotnická záchranná služba Kraje Vysočina: Named HEMS partner for ZZSPAK. Comparable regional EMS service with similar base density and dispatch model, governed by the same Czech EMS Act.
• Zdravotnická záchranná služba Libereckého kraje: Czech regional EMS service. Direct peer operating with the same pre-hospital emergency care model, dispatch center, and multi-base deployment structure.
• Zdravotnická záchranná služba Plzeňského kraje: Named as a cross-border cooperation partner with ZZSPAK (Regensburg/Bavarian Red Cross exercise, May 2026). Direct peer operating same Czech EMS regulatory framework with comparable base-and-deployment-group structure.
• Zdravotnická záchranná služba hlavního města Prahy: Prague's regional EMS. Direct peer with the same statutory framework, but operates in a dense urban environment vs. ZZSPAK's mixed urban-rural Pardubice Region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/zzspak
• Facebookfacebook.com/ZZSPAK
• Instagraminstagram.com/zzspak
• LinkedInlinkedin.com/company/zdravotnick%C3%A1-z%C3%A1chrann%C3%A1-slu%C5%BEba-pardubick%C3%A9ho-kraje

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Zdravotnická záchranná služba Pardubického kraje