What Cyborg Automation Hub does

Cyborg Automation Hub is a privately held intelligent automation provider delivering AI-powered robotic process automation, document intelligence, and agentic AI solutions to banks, government agencies, and large enterprises across the Middle East. The company operates from a primary headquarters in Amman, Jordan, with regional offices in Dubai (UAE), Riyadh (Saudi Arabia), and Kuwait, serving financial institutions, transport authorities, utilities, and telecom/media clients. It holds SS&C Blue Prism Platinum Tier Partner status — the highest level in Blue Prism's global partner program — and is described as Blue Prism's leading regional delivery partner.

The technology stack combines the SS&C Blue Prism RPA platform with AI agents, NLP, OCR, computer vision, document intelligence, and process orchestration, augmented by partnerships with Redsand (sovereign edge AI infrastructure), ParaScript (AI-powered signature verification), KORI.AI (conversational AI), SugarCRM, QPR (process mining), and Appian. The product portfolio comprises five core offerings — Intelligent Automation, AI Agents, AI Solutions, Process Orchestration, and Managed Automation Services — supported by three operating sub-brands: Botteq Automation (delivery), Cyborg Academy (training and certification), and Cyborg Distribution Hub (reselling). A flagship deployment at Riyadh Bank runs 201 digital workers executing 8 million transactions annually through a centralized Control Room and Center of Excellence.

The business model blends four revenue streams: professional automation consulting and implementation services, recurring managed automation services, SS&C Blue Prism and cognitive tool licensing (as a Platinum-tier channel partner), and training/certification programs through Cyborg Academy. Pricing is not publicly disclosed; all engagements are consultative, initiated via 'Request a Demo' or 'Book a Meeting' CTAs, and structured as multi-year enterprise contracts. Go-to-market combines direct enterprise field sales, channel partnerships with SS&C Blue Prism and complementary technology vendors, event-driven demand generation (LEAP, OPEX, DTS, TechVision), and community-led awareness through university partnerships. The company is privately held by CEO and founder Odeh Mahmoud with no disclosed institutional investors or funding rounds.

Name

Cyborg Automation Hub

Legal name

Cyborg Automation Hub

Website

https://cyborg-automation.com

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Cyborg Automation Hub is a Middle East-based intelligent automation provider delivering AI-powered RPA, agentic AI, and document intelligence solutions for banks, governments, and large enterprises, operating as SS&C Blue Prism's Platinum Tier Partner from offices in Jordan, UAE, Saudi Arabia, and Kuwait.

Ownership category

akta.pro rank

Product category

Intelligent Automation Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Robotic Process Automation (RPA) & Digital Robotics (HDAAAIAI)

akta.pro secondary industries

AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• Robotic process automation
• Intelligent automation solutions
• AI agent development
• Document intelligence services
• Process orchestration software

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Automation Consulting & Implementation Services: End-to-end consulting and implementation services covering strategy, process assessment, solution design, development, deployment, and change management. Revenue is generated through project-based professional services engagements with enterprise clients.
2. Managed Automation Services: Ongoing managed services for automation operations including technical and functional support, performance monitoring, optimization, and benefit realization. Delivered as recurring service contracts with service level agreements.
3. Platform Licensing (SS&C Blue Prism and Cognitive Tools): Reselling and distributing SS&C Blue Prism RPA software licenses, Blue Prism Process Intelligence, and other cognitive automation tools (KORI.AI, SugerCRM, Appian) as an authorized regional partner and Platinum-tier channel partner.
4. Training & Certification Programs (Cyborg Academy): Academy programs offering industry-recognized RPA, AI, and digital transformation training, workshops, and certification programs for students and professionals through university partnerships.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels9 records

Core offering

Cyborg Automation Hub is an intelligent automation services provider that delivers enterprise-grade AI-powered automation combining Robotic Process Automation (RPA), artificial intelligence, and machine learning. The company resells and implements SS&C Blue Prism RPA software as a Platinum Tier Partner, and provides AI Agents, document intelligence, process orchestration, NLP, OCR, and managed automation services to enterprise clients. Its core business is consulting, implementing, and managing large-scale automation programs for banks, governments, and large enterprises across the Middle East.

Product overview

Cyborg Automation Hub is an intelligent automation and AI-powered solutions provider offering a comprehensive platform with five core products: Intelligent Automation (the foundational RPA+AI+ML platform for automating complex workflows), AI Agents (autonomous digital coworkers for enterprise operations), AI Solutions (document intelligence, NLP, OCR and cognitive capabilities), Process Orchestration (workflow coordination and case management), and Managed Automation Services (operations and optimization). The portfolio also includes three sub-brands: Botteq Automation (consulting and delivery), Cyborg Academy (training and education), and Cyborg Distribution Hub (distribution and deployment). The company operates as SS&C Blue Prism's Platinum partner in the Middle East, combining global automation technology with regional expertise.

Differentiator

Problem solved

Functional benefit

Products and services

• Intelligent Automation Enterprise-grade automation platform combining RPA, AI, and ML that automates complex rules-based work across ERP, CRM, and core applications, with queue automation, exception handling, and performance dashboards. Targeted at large enterprises and banks seeking to scale automation programs.
• AI Agents Autonomous digital coworkers that combine reasoning, language understanding, and automation to interpret intent, take action across systems, and hand off to humans when judgment is required. Built on enterprise guardrails with audit and policy controls.
• AI Solutions (Document Intelligence) Cognitive solutions including document intelligence, natural language processing (NLP), optical character recognition (OCR), search, summarization, and anomaly detection. Extracts and validates data from documents and emails, classifies and routes content, and includes AI-powered signature verification for fraud detection.
• Process Orchestration

Quantifiable outcome

• 33% cost reduction within 90 days for a financial institution's signature fraud detection process
• +6 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability10 records

Feature6 records

Partnerships

Eleven partnerships are on record, tiered core / flagship and minor.

• SS&C Blue Prismcore / flagshipChannel Partner/ Reseller/ DistributorSS&C Blue Prism is Cyborg Automation Hub's flagship partnership. The company is SS&C Blue Prism's Platinum Tier Partner — the highest level in their global partner program — and is described as their leading partner in the Middle East. The partnership covers the resale, deployment, and managed services of Blue Prism RPA software, Process Intelligence, and related cognitive automation tools. SS&C Blue Prism leadership visits Cyborg's Amman office for strategic alignment on Enterprise AI and Intelligent Automation across the region. SS&C Blue Prism co-markets with Cyborg at major events including LEAP and CXO Boardrooms in Dubai. The partnership was formalized and deepened through multiple visits in 2025, with joint participation in the Global Partner Excellence Awards.
• Redsandcore / flagshipStrategic or Co-development PartnerStrategic partnership between Botteq Automation (Cyborg Automation Hub's delivery brand) and Redsand to deliver sovereign, real-time AI infrastructure across the Middle East. The partnership combines Botteq's domain expertise in AI-driven automation with Redsand's sovereign compute infrastructure (RedBox nodes, R-AIM mesh orchestration) optimized for ultra-low latency inference at the edge. Key use cases include smart government services, financial services and compliance agents, energy and logistics optimization, and secure citizen interaction platforms. Redsand's infrastructure enables sub-50ms latency with no cross-border data exposure. Joint pilot programs in Q4 2025 focus on edge-based deployments for public sector agencies and enterprise clients. The partnership also includes co-development of sovereign agentic AI programs, AI mesh infrastructure, and regional partner ecosystems.
• ParaScriptcore / flagshipTechnology or IntegrationCyborg Automation Hub joined ParaScript's global partner network in November 2025 to deliver AI-powered signature verification solutions to financial institutions in the Middle East. ParaScript's technology uses AI-powered algorithms and sophisticated image analysis to compare signatures on file with signatures on documents, verifying accuracy and speed exceeding human operators. The partnership improves fraud detection and payment processing efficiency. One client case study showed 33% cost reduction within 90 days and a target of two-thirds reduction in manual verification costs. ParaScript processes over 100 billion documents annually.
• Botteq Automationcore / flagshipChannel Partner/ Reseller/ DistributorBotteq Automation is Cyborg Automation Hub's automation consulting and delivery brand and distribution subsidiary. It handles the commercial delivery of AI-powered automation technologies, manages client implementations, and represents the company at industry events (LEAP, DTS Abu Dhabi, OPEX). Botteq operates the company's YouTube channel and maintains its own website (botteqautomation.com). Through Botteq, Cyborg Automation Hub ensures rapid deployment of automation technologies across the Middle East.
• SimeraminorStrategic or Co-development PartnerStrategic partnership between Cyborg Academy and Simera, a talent acquisition and development solutions firm. The partnership enhances efforts in attracting and developing talent to meet labor market requirements in digital transformation. Areas of cooperation include talent acquisition identification and intensive training programs through Cyborg Academy to develop technical and personal skills.
• Al Hussein Technical University (HTU)minorOthersCyborg Academy partnered with Al Hussein Technical University to provide students with hands-on training in RPA, AI, and digital transformation, equipping them with future-ready skills. This partnership bridges academia with industry and fosters innovation and technical excellence.
• National University College of Technology (NUCT)minorOthersCyborg Academy partnership with National University College of Technology offering industry-recognized training, hands-on workshops, and certification programs in RPA, AI, and digital transformation, bridging the gap between academic learning and real-world industry demands.
• Hashemite University — Prince Al Hussein Technical CollegeminorOthersCyborg Academy participated in an introductory seminar at Hashemite University exploring the transformative role of RPA and its impact on organizations, financial sector, and government. Comprehensive presentation on advanced automation solutions including RPA for accelerating workflows and minimizing manual errors.
• University of JordanminorOthersCyborg Academy conducted educational lectures at the University of Jordan on RPA technology for government institutions and the banking sector, covering data processing speed, real-time operations, and interoperability with software systems. Hands-on business dimension demonstrations provided students with practical RPA exposure.
• Private University of Applied Sciences (ASU)minorOthersASU's College of Information Technology entered into a licensing and cooperation agreement with Cyborg Automation Hub. SS&C Blue Prism provided access to the Blue Prism Academy platform for faculty and students. The college serves as a host for SS&C Blue Prism experts who train students in RPA techniques. This collaboration is anticipated to create significant employment opportunities for students in Jordan and other Arab countries. Agreement signed by CEO Odeh Mahmoud and Acting President Professor Saleh Al-Qodah.
• Zain Innovation Campus (ZINC)minorOthersCyborg Automation participated at Zain Innovation Campus (ZINC) through colleague Wejdan Nofal, presenting on RPA technology, its importance in technical fields, integration with artificial intelligence, and its applications for human resources and error reduction. Part of outreach to spread awareness about technical developments among students and professionals.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Deloitte: Big Four professional services firm offering intelligent automation consulting and delivery as part of a much broader consulting portfolio; active in MENA banking and public sector transformation.
• Ernst & Young (EY): Big Four professional services firm with a broad intelligent automation and AI advisory practice that includes RPA implementation for banking and government. Wider portfolio than Cyborg but overlapping on enterprise IA transformation mandates.

Direct peers

• Accenture: Global professional services firm with a large intelligent automation practice (including RPA on Blue Prism and UiPath) advising Middle East banks, governments, and energy clients on enterprise AI and automation. Direct head-to-head competitor on enterprise IA deals.
• Tata Consultancy Services (TCS): Global system integrator with a large intelligent automation practice delivering RPA, AI, and process orchestration to banks and governments worldwide, including Middle East. Directly competes for the same regional enterprise RPA and intelligent automation contracts that Cyborg serves.
• Capgemini: Global consulting and digital services firm with mature intelligent automation and AI-agent capabilities servicing banking, government, and energy clients across the Middle East. Overlap is direct in RPA-led enterprise transformation mandates.
• Cognizant: Global IT services company offering RPA, AI, and intelligent automation services to banks, insurers, and government clients worldwide including in MENA. Comparable services portfolio and target customer base to Cyborg.
• Infosys: Global IT services firm with established RPA, AI, and cognitive automation practices serving Middle East banks and enterprises through regional delivery hubs. Comparable services stack and customer mix to Cyborg's MENA operations.
• Wipro: Global IT services firm with a dedicated intelligent automation practice that delivers RPA, AI agents, and process transformation to financial services and public-sector clients in MENA, including Blue Prism and UiPath implementations. Closely comparable offering and customer profile to Cyborg.

Others

• UiPath: Enterprise RPA and AI-agent platform vendor; not a direct implementation peer, but its partner ecosystem overlaps with Cyborg's Blue Prism-led services offering and it is the principal competing platform vendor competing for the same enterprise automation wallet.
• Automation Anywhere: Enterprise RPA and agentic-AI platform vendor with a global partner network that competes with Blue Prism-led implementations for MENA enterprise automation budgets. Indirect competitive dynamic rather than direct implementation rivalry.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CyborgAutomationHUB
• LinkedInlinkedin.com/company/cyborg-automation-hub
• Instagraminstagram.com/cyborgautomationhub
• Xx.com/hub_cyborg

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cyborg Automation Hub