What Hanjin Information Systems & Telecommunication does

Hanjin Information Systems & Telecommunication Co., Ltd. (HIST) is a Seoul-headquartered IT services firm founded in 1989 and affiliated with the Hanjin Group conglomerate. Operating across five business divisions — ITO Service, IT Solution, Airport/Airline, Logistics, and Health — HIST delivers cloud migration, managed services, system integration, and vertical-specific platforms to Hanjin Group affiliates (notably Korean Air, Jin Air, Hanjin logistics, and Inha University Hospital) and to external Korean enterprise clients in finance, retail, manufacturing, automotive, and the public sector.

Its core technology stack centers on a proprietary H-Series solution suite (H-SSO for unified authentication, H-ITAM for IT asset management, H-ITSM, H-BS for batch scheduling, H-ROSS for monitoring, H-TOSS for ground operations, H-WinLOADs for load management, and H-AICC for AI contact center) and two AI-native products — HAI-FIT (vector-embedding personnel matching) and HAI-OCR (document/handwriting recognition with automated PII masking). These products run hybrid on-premises and cloud, integrate with AWS (AWS Connect, AI Services Competency partner), Google Cloud (Vertex AI, Dialogflow CX), Workday, Oracle ERP, and Fortinet, and are delivered alongside consulting, migration, and ongoing operations services. H-SSO has achieved GS Grade 1 certification from TTA (February 2026), and four H-Series solutions are copyright-registered as computer programs.

HIST monetizes through multi-year managed services contracts and quote-based professional services engagements, sold via a direct enterprise sales motion organized around nine named business unit teams (cloud, IT, digital solutions, aviation, ICT/public sector, logistics/healthcare, messaging, Google Workspace, and travel/Media) each with a dedicated contact email. The company also runs co-marketed seminars (e.g., AI-CX Next), open innovation programs (Seoul S.Stage), and an internal HIST-IDT hackathon for pipeline generation. Pricing is opaque and bespoke, with no public tiers. The firm is ISO 9001:2015 certified, operates from a relocated Magok-district headquarters (Le West City Tower B, March 2026), and is led by CEO Byun Bong-seob, with no public revenue disclosed in source data.

Name

Hanjin Information Systems & Telecommunication

Legal name

Hanjin Information Systems & Telecommunication Co., Ltd.

Website

https://hist.co.kr

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

251–500 employees

Short description

HIST is a Seoul-based IT services firm affiliated with Hanjin Group that delivers managed services, cloud migration, and proprietary H-Series and AI solutions across aviation, logistics, healthcare, and broader Korean enterprise clients.

Ownership category

akta.pro rank

Product category

Enterprise IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

IT Service Management (ITSM) Platforms (HDAEALAA)

akta.pro secondary industries

IT Asset Management (ITAM) Platforms (HDAEALAD), IT Operations Management (ITOM) Platforms (HDAEALAC), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)

Keywords

• IT outsourcing services
• Cloud migration services
• Enterprise IT consulting
• Aviation IT systems
• Managed IT services

Headquarters

HQ city

Seoul

HQ country

South Korea

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. ITO Services (IT Outsourcing): Comprehensive IT outsourcing services covering on-premises to cloud infrastructure, application modernization, and system operations management for aviation affiliates (Korean Air, Jin Air) and external enterprise clients.
2. IT Solution / SI Services: System integration and proprietary solution development including H-SSO, H-ITAM, HAI-FIT, HAI-OCR, H-ITSM, H-BS, H-ROSS, H-TOSS, H-WinLOADs, H-AICC, and Google Workspace deployment.
3. Aviation/Airline IT Services: Cloud-based application modernization and system operations for passenger, cargo, flight operations, HR/groupware, ERP, and common platform technology serving Hanjin Group airlines.
4. Logistics / Parcel Platform: B2C/B2B parcel delivery IT services and digital platform services including Hoottown (global C2C overseas shopping), Digital Easy Order, and One Click domestic/overseas delivery platforms.
5. Healthcare IT: Smart hospital systems including RPA automation, AI robots for drug identification, OCS, EMR, PACS, and big data cloud services for Inha University Hospital and other medical institutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

HIST provides end-to-end enterprise IT services including IT outsourcing (ITO), system integration, managed services, and proprietary software solutions across five business segments: ITO Service, IT Solution, Airport/Airline, Logistics, and Health. Its offerings span cloud migration, hybrid cloud infrastructure, unified authentication, IT asset management, AI contact center, aviation/airline AMO, logistics/parcel digital platforms, and smart hospital systems. The company sells its proprietary H-Series software suite (H-SSO, H-ITAM, H-AICC, etc.) and AI solutions (HAI-FIT, HAI-OCR) primarily to Hanjin Group affiliates and external enterprise clients in Korea.

Product overview

Hanjin Information Systems & Telecommunication (HIST) operates as a comprehensive ICT services company providing IT outsourcing, cloud solutions, and vertical-specific platforms across aviation, logistics, and healthcare sectors. The product portfolio centers on the H-Series solution suite (H-SSO, H-ITAM, H-ITSM, H-BS, H-ROSS, H-TOSS, H-WinLOADs, H-AICC) plus AI solutions (HAI-FIT, HAI-OCR), which are offered both as standalone modules and integrated into five core business divisions: ITO Service (cloud and managed services), IT Solution (Google Workspace), Airport/Airline AMO Services (passenger, cargo, flight operations, ERP with Oracle, HR/Groupware with Workday), Logistics/Parcel Platform (parcel delivery and digital commerce), and Smart Healthcare Systems (OCS, EMR, PACS, RPA, AI robots). The H-AICC (AI Contact Center) solution leverages AWS Connect and Google Dialogflow CX for autonomous agent capabilities, positioning HIST as an AI-driven CX partner alongside strategic cloud partnerships.

Differentiator

Problem solved

Functional benefit

Brands

• H-SSO (Hist-Single Sign On): Unified authentication solution providing single login access to all company systems with enhanced 2-factor authentication
• H-ITAM (IT Asset Management)
• H-ITSM (IT Service Management)
• H-BS (Batch and Scheduler)
• H-ROSS (Monitoring System)
• H-TOSS (Ground Operations System)
• H-WinLOADs (Loading Management System)
• H-AICC (AI Contact Center)
• 훗타운 (Hoottown)
• 디지털이지오더 (Digital Easy Order)
• 원클릭 (One Click)

Products and services

• ITO Service (IT Outsourcing) Comprehensive IT outsourcing service covering on-premises to cloud infrastructure, application modernization, and system operations management for enterprise customers including aviation affiliates and external clients.
• IT Solution (including Google Workspace) Enterprise productivity and IT solutions including Google Workspace deployment, proprietary H-Series solutions, and cloud consulting services for enterprise customers.
• Airport/Airline AMO Services Cloud-based application modernization and system operations management outsourcing for Korean Air and Jin Air. Covers passenger services (booking, ticketing, SkyPASS), cargo, flight operations, crew scheduling, HR/Groupware (Workday), ERP (Oracle), and common platform technologies (ALM, CI/CD, EAI, SSO).
• Logistics/Parcel Platform Services Comprehensive logistics IT services including parcel delivery operations (general parcel, convenience store, unmanned locker, golf course, airport luggage), and digital commerce platforms such as Hoottown (C2C global shopping), Digital Easy Order (restaurant), and OneClick (domestic/overseas delivery).
• Smart Healthcare Systems Smart hospital IT systems including RPA automation (nursing, administration, occupational health), AI drug identification robots, OCS prescription system, EMR electronic medical records, PACS medical imaging, and big data cloud services for Inha University Hospital and other medical institutions.
• H-SSO (Hist-Single Sign-On) Unified authentication solution providing single sign-on access to all enterprise systems with two-factor authentication (Passkey, OTP, mobile app). Supports SAML 2.0, OAuth 2.0, and OpenID Connect protocols, deployable on both on-premise and cloud environments.
• H-AICC (AI Contact Center) AI-powered contact center solution integrating voice, chat, SMS, and email channels with autonomous agent capabilities, built on AWS Connect and Google Dialogflow CX for enterprise customer service modernization.
• HAI-FIT (AI-based Personnel Matching) AI vector embedding-powered solution that automatically matches and recommends optimal personnel for project requirements based on project characteristics and individual expertise profiles.
• HAI-OCR (AI-based Text Extraction) Advanced OCR solution accurately recognizing text and handwriting in documents with automatic personal information masking for privacy protection.

Quantifiable outcome

• Korean Air network successfully migrated from on-premise IDC to AWS with enhanced security and stable external connectivity
• +3 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability11 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and strategic.

• China Mobile International (CMI, 차이나모바일 인터내셔널)coreStrategic or Co-development Partner · 9 June 2026HIST signed an MOU with China Mobile International, the international business subsidiary of the world's largest mobile carrier by subscribers (China Mobile), to develop joint business opportunities in the Korean market. Cooperation spans three major areas: global network and cloud services, data center (IDC) services, and AI solutions. Both companies will deploy dedicated personnel and conduct joint sales and technical collaboration. The partnership is planned for a two-year initial term. The agreement ceremony took place at HIST's headquarters in Seoul Magok Le West.
• ECS telecom (ECS텔레콤)strategicGTM or Marketing Partner · 15 April 2026HIST and ECS telecom, an enterprise communications specialist, co-hosted the 'AI-CX Next 2026' seminar targeting enterprise CX leaders. They jointly offer an end-to-end AICC consulting service — the 'CX AI Discovery Sprint' — covering legacy system diagnosis, Google Dialogflow CX quick-win package, and operations optimization. The program includes free PoC support and Google Cloud credits.
• Zadara (자다라)strategicTechnology or Integration · 14 April 2026HIST and Zadara, a global fully managed edge cloud provider, formed a strategic partnership targeting the enterprise cloud market. The partnership addresses cloud repatriation trends driven by high public cloud costs and VMware license policy changes. Together they offer an 'Alternative Cloud' model combining public cloud and on-premises advantages, with four joint focus areas: public cloud, private cloud, NVIDIA RA-based AI sovereign cloud, and GPU cloud. They plan to deliver customized Zadara multi-tenant AI cloud in on-premises or colocation environments.
• AsianaIDT (아시아나아이디티)coreStrategic or Co-development PartnerHIST and AsianaIDT co-host the annual 'HIST-IDT Hackathon' combining aviation and logistics domain expertise with the latest IT technologies. The 2026 hackathon involved 12 teams of 60 mixed employees from both companies, using AWS AI-DLC (AI Driven Development Life Cycle) methodology. Winning ideas advance to commercialization through HIST's Unicorn Gym (CCoE team). The collaboration supports Hanjin Group's planned integration of Asiana Airlines.
• Amazon Web Services (AWS)coreTechnology or IntegrationHIST operates as an AWS partner with AWS AI Services Competency certification (earned June 2026). AWS AI DLC (Deep Learning Containers) and related methodologies are used in internal hackathons and AI solution development. HIST supports customers in AWS migration (e.g., Korean Air, Toyota Korea) and AWS Connect-based AICC deployments.
• Google CloudcoreTechnology or IntegrationHIST partners with Google Cloud for AI-CX solutions, using Google Vertex AI for autonomous agent development and Dialogflow CX for AICC deployments. Google Cloud experts participate in HIST's AI-CX seminars and co-present data monetization strategies. The partnership supports enterprise contact center modernization.

Scale indicators1 record

Recent moves7 records

Expansion highlights7 records

Direct peers

• Douzone: Major Korean enterprise software and IT services company with ERP (iCUBE), groupware (Smart A), and cloud offerings to mid-market and enterprise Korean customers. Comparable on proprietary enterprise software + IT services dual model and Korean mid-to-large enterprise focus.
• LG CNS: Major Korean IT services company and LG Group affiliate offering ITO, SI, and enterprise solutions across manufacturing, finance, telecom, and public sector. Comparable on broad Korean enterprise ITO/SI footprint with proprietary software assets; much larger scale than HIST.
• Nongshim Data System (NDS): IT services subsidiary of Nongshim Group, providing system integration and IT outsourcing to the group's food and logistics operations. Comparable as another Korean chaebol-affiliated ITO/SI captive with selective external enterprise expansion.
• SK C&C (SK Inc.): IT services arm of SK Group providing enterprise IT services, cloud, and digital transformation to SK affiliates and external clients. Comparable as Korean chaebol-affiliated IT services provider with both ITO and proprietary cloud/SaaS offerings.
• Lotte Data Communication: Captive IT services arm of Lotte Group — the closest structural analog to HIST as a chaebol-affiliated Korean ITO/SI provider serving Lotte's retail, food, and logistics affiliates with proprietary solutions. Compares directly on chaebol parent dependence, captive revenue base, and enterprise ITO model.
• Samsung SDS: Samsung Group's IT services subsidiary offering cloud (Samsung Cloud Platform), logistics platforms (Cello), and enterprise SI across global Samsung affiliates and Korean enterprise. Comparable as chaebol IT arm scaling into proprietary cloud platforms.
• Hyundai Autoever: IT services subsidiary of Hyundai Motor Group providing ITO, SI, and proprietary enterprise solutions across automotive, finance, and mobility. Direct structural parallel to HIST — chaebol IT arm with proprietary software portfolio and external enterprise customer expansion.
• Megazone Cloud: Korean cloud MSP and AWS Premier Tier partner providing cloud migration, managed services, and digital transformation to Korean enterprise. Comparable on AWS-centric cloud services and Korean enterprise ITO/SI overlap, including healthcare and public sector.
• Bespin Global: Korean cloud-native managed services provider specializing in AWS, Azure, and Google Cloud migrations and operations. Comparable on cloud-first ITO model and hyperscaler partnership strategy; smaller and more cloud-pure than HIST.

Broad incumbents

• Accenture Korea: Korean arm of global systems integrator Accenture, offering enterprise consulting, large-scale cloud migration, and managed services across Korean conglomerates. Comparable as direct competitor for mid-to-large Korean enterprise digital transformation deals where HIST competes on scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/-_108

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hanjin Information Systems & Telecommunication