HandsOn Global Management

What HandsOn Global Management does

HGM Limited (formerly HOV Services Limited) operates as a hybrid investment and diversified technology services platform, listed on BSE (532761) and NSE (HOVS) and headquartered in Pune, India with a Regional Headquarters in Saudi Arabia and operations in the United States. The company delivers AI-driven technology services to healthcare providers and payers, large enterprises, shared service centers, and revenue cycle management (RCM) companies, combining legacy business process outsourcing capabilities with newer AI-augmented offerings. Core products include the Gemini AI Coding Platform for autonomous medical coding, Voice and Conversation Intelligence for ambient clinical capture, Autonomous AI Agents, AI-Augmented Decisioning, Intelligent Document Processing, Predictive Analytics, and Cloud & Infrastructure Modernization. The technology stack is delivered under HIPAA, HITECH, HITRUST, SOC 2 Type II, ISO 27001, and GDPR compliance regimes, with deep integrations into Epic, Cerner, and Athena electronic health record systems.

The business model combines services-led delivery (RCM, coding, and contact center operations executed by a 1,001–5,000 employee workforce) with a capital-markets layer, exemplified by the parent HandsOn Global Management LLC (HGM Fund) and the US-domiciled Healthcare Capital Holdings LLC used to fund healthcare acquisitions such as Aidéo Technologies. Revenue is generated primarily through enterprise contracts with US healthcare providers, payers, and RCM companies, priced on a custom/quoted basis rather than standardized tiers, supplemented by subscription-style access to the AI platforms. Go-to-market runs through direct enterprise sales supplemented by strategic alliances with XBP Global, HealthAxis Group, nventr, Teletype, and Calarity. For FY26, the company reported disputed revenue from operations of ₹5,947.8 lakh (up 164.7% YoY) alongside a consolidated net loss of ₹305.4 lakh and an operating margin of -16.98%, indicating a top-line growth story currently running ahead of profitability.

Name

HandsOn Global Management

Legal name

HandsOn Global Management (HGM) Limited

Website

https://hgmlimited.com

Company type

Public

Founded year

1989

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

HGM Limited is an India-headquartered, US- and Saudi Arabia-operating hybrid investment and technology services company that delivers AI-driven RCM, medical coding, voice intelligence, and enterprise BPO to US healthcare providers, payers, and large enterprises.

Ownership category

akta.pro rank

Product category

Healthcare Revenue Cycle Management Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)

akta.pro primary industry

EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)

Keywords

• Healthcare revenue cycle management
• Autonomous medical coding
• Ambient clinical documentation
• AI-driven healthcare services
• Business process management

Headquarters

HQ city

Pune

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Healthcare AI & RCM Services: HGM generates revenue through AI-powered healthcare services including revenue cycle management, medical coding, and healthcare analytics. The company serves healthcare providers and payers, generating fees for autonomous coding, claims processing, and workflow automation services.
2. BPM & Process Optimization Services: Enterprise-grade BPM solutions generating revenue through process optimization engagements with large enterprises, shared service centers, and mid-market firms across sectors.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

HGM Limited builds and invests in AI-driven healthcare operations, delivering a HealthTech Business Suite that combines autonomous medical coding, real-time AI charting, voice and conversation intelligence, and end-to-end revenue cycle management for providers, payers and RCM companies. The company also offers enterprise business process management solutions covering process discovery, workflow automation, intelligent document processing, case management and analytics, layered on top of HL7/FHIR-based EHR integrations and a HIPAA/HITRUST/SOC 2 compliant cloud architecture.

Product overview

HGM Limited operates as a hybrid investment and diversified services company offering a unified, modular product portfolio centered on the HealthTech Business Suite. The platform combines AI-powered autonomous coding (Aidéo Technologies/Gemini AI Coding Platform), real-time AI charting, voice & conversation intelligence, predictive analytics, and end-to-end revenue cycle management into a cohesive healthcare services ecosystem. Additional modules include payer workflow, provider workflow, denials & appeals automation, and eligibility verification. The portfolio also encompasses enterprise BPM solutions (process discovery & mining, workflow automation, intelligent document processing, case management, executive dashboards) and AI-augmented decisioning capabilities. The AI-Powered Analytics Platform serves as a unified interface for real-time insights. Products are designed for healthcare providers, payers, RCM companies, and enterprises seeking operational transformation.

Differentiator

Problem solved

Functional benefit

Products and services

• HealthTech Business Suite
• Aid\u00e9o Technologies (Gemini AI Coding Platform)
• Business Process Management (BPM)
• Provider Workflow
• Payer Workflow

Quantifiable outcome

• Up to 50% faster coding turnaround time
• +12 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability14 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core, strategic and supporting.

• HealthAxis Group LLCcoreStrategic or Co-development Partner · 9 January 2026HandsOn Global Management formed a strategic partnership with HealthAxis Group LLC to advance AI-powered healthcare solutions. The collaboration aims to integrate agentic AI and advanced workflow orchestration into HealthAxis's administrative processing systems to improve efficiency and decision-making in healthcare delivery. This partnership expands HGM's reach into healthcare payer and provider administrative workflows.
• XBP GlobalcoreStrategic or Co-development PartnerXBP Global is a strategic alliance partner that streamlines bills and payments processes end-to-end for organizations. XBP Global's solutions complement HGM's healthcare RCM and payment processing capabilities, enabling optimized productivity for clients with security built in.
• Aideo (Aidéo Technologies LLC)coreStrategic or Co-development PartnerAideo is an innovative autonomous medical coding company that leverages advanced AI technology to streamline the medical coding process. By automating complex tasks, Aideo improves accuracy, reduces administrative burdens, and accelerates revenue cycles for healthcare providers. Acquired by HGM's subsidiary Healthcare Capital Holdings LLC in August 2025.
• nventrstrategicTechnology or IntegrationNventr is a comprehensive platform for building digital products including software and AI solutions. It features a browser-native IDE, cloud operations studio, and nQube workflow engine. The platform enables users to create sophisticated digital products with ease and efficiency, and HGM leverages its capabilities for AI product development.
• TeletypesupportingStrategic or Co-development PartnerTeletype provides a browser-native technology bridge between enterprises and the global remote workforce. Supporting industries including healthcare, legal, finance, accounting, and software, Teletype enables enterprises to process documents at high accuracy using its global team of human resources to review data fields and obtain corrected data when necessary.
• CalaritysupportingTechnology or IntegrationCalarity offers an AI-enabled SaaS ambient digital scribe platform that transforms clinical discussions into accurate documentation, provides secure access to visit recordings, and enables leaders to train more effective clinicians. This complements HGM's voice intelligence and clinical documentation capabilities.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Commure (incl. Augmedix): AI healthcare company that acquired Augmedix in 2024 to provide ambient medical documentation and clinical workflow AI for physicians; directly comparable to HGM's Voice & Conversation Intelligence and AI charting modules.
• Iodine Software: US-based AI company focused on mid-revenue-cycle intelligence, autonomous coding and clinical documentation improvement for hospitals and health systems, with prior backing from Advent — directly comparable to HGM Aidéo's specialty-coded autonomous coding stack.
• Solventum (formerly 3M Health Information Systems): Spun off from 3M in 2024 to focus on healthcare information systems; offers autonomous/AI-assisted medical coding, clinical documentation and revenue-cycle software to US hospitals and payers — the most established competitor to HGM/Aidéo's autonomous coding platform.
• CodaMetrix: Specialist in autonomous AI medical coding across multiple specialties (radiology, emergency, surgery, etc.), serving US hospital systems — directly comparable to the Aidéo Gemini AI Coding Platform acquired by HGM.

Emerging players

• AKASA: US healthcare AI company applying generative AI to revenue cycle workflows including coding, prior authorization and denials; emerging competitor with narrower deployment focus than HGM but overlapping agentic AI RCM ambitions.
• Olive AI: Healthcare-specific AI automation platform historically focused on hospital workflow automations (claims status, prior auth); a comparable emerging player in the agentic AI for healthcare operations space.

Broad incumbents

• Optum (UnitedHealth Group): UnitedHealth's health services and innovation arm offering end-to-end RCM, revenue analytics, payer administration and AI documentation tools at massive scale; competes broadly against HGM's provider- and payer-side RCM suites.
• Waystar: Public RCM and healthcare payments platform serving US hospitals and health systems; competes with HGM's end-to-end RCM, eligibility verification, claim submission and denials automation modules.
• Microsoft / Nuance Communications: Dragon Ambient eXperience (DAX) Express and Nuance's clinical AI suite offer ambient documentation, virtual scribes and EHR-native capture that compete with HGM's voice intelligence and clinical NLP.

Regional players

• Firstsource Solutions: India-listed BPM and RCM services company serving global healthcare payers and providers; comparable business model (delivery from India) and RCM/coding focus, with overlap on the operational services side.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/hgmlimited
• LinkedInlinkedin.com/company/hgm-global-management

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HandsOn Global Management