Rochester Gas & Electric
Rochester Gas and Electric is a regulated electricity and natural gas delivery utility serving residential, commercial, industrial, and municipal customers across the Rochester, New York metropolitan region, operating as a wholly-owned subsidiary of Avangrid (NYSE: AGR).
- Company typePrivate
- Founded1904
- HeadquartersRochester, United States
- Headcount—
- GTM typeB2B and B2C
- OfferingServices
What Rochester Gas & Electric does
Rochester Gas and Electric (RG&E) is a regulated electric and natural gas delivery utility serving residential, commercial, industrial, and municipal customers across the Rochester, New York metropolitan region and surrounding communities. The company is a wholly-owned subsidiary of Avangrid (NYSE: AGR), itself majority-owned by Spain's Iberdrola, and operates under an exclusive franchise granted by the New York State Public Service Commission. RG&E earns revenue primarily through PSC-approved delivery charges on electricity and gas throughput — usage-based and largely pass-through — plus state-mandated transition and systems benefit charges. Supply charges are passed through to customers at cost with no markup. Service initiation and account management are handled through an online self-service portal, mobile app (iOS/Android with biometric login), in-person offices, and 24/7 phone support, with bill payments processed through a KUBRA integration and Walmart pay-agent locations.
RG&E's core technology stack is anchored by Advanced Metering Infrastructure (AMI) including smart meters that automatically transmit hourly consumption data, eliminating estimated billing and feeding downstream digital products. The customer-facing technology layer includes the Energy Manager portal (hourly usage tracking with weather impact and personalized savings tips, also offered as a business-specific version with billed demand analysis and peak-demand insights), the Outage Map and outage alerts system, eBill paperless billing with 24 months of history, AutoPay, and Budget Billing with annual true-up. Distribution-side capabilities include Distributed Energy Resources aggregation, Non-Wires and Non-Pipe Alternatives (grid modernization substitutes for traditional capex), Smart City Technology Program for municipalities, and Bulk Energy Storage programs. Operational integrations include Google Analytics on the web property, KUBRA for payments, and the NYS Power to Choose resource for ESCO comparison.
Beyond regulated delivery, RG&E operates an extensive suite of state- and utility-funded efficiency, demand response, and energy assistance programs — Smart Savings Rewards demand response (offering a $70 e-gift card plus $20 bill credit for smart thermostat enrollment), NYS Clean Heat heat-pump rebates, Insulation and Air Sealing rebates, Commercial and Industrial Rebates, EV Programs across home and business segments, Wind Energy renewable credits, Life Support Protection, EAP/EEAP energy affordability programs, Project SHARE emergency heating aid, and an NYSERDA-partnered EmPower+ residential assessment channel. A conversational AI assistant branded 'Ava', powered by NTT DATA, provides guided support across account, billing, and energy topics.
Rochester Gas & Electric firmographics
Firmographics- Name
- Rochester Gas & Electric
- Legal name
- Rochester Gas and Electric Co
- Website
- https://rge.com
- Company type
- Private
- Founded year
- 1904
- Operating status
- Operating
- Short description
- Rochester Gas and Electric is a regulated electricity and natural gas delivery utility serving residential, commercial, industrial, and municipal customers across the Rochester, New York metropolitan region, operating as a wholly-owned subsidiary of Avangrid (NYSE: AGR).
- Ownership category
- akta.pro rank
Rochester Gas & Electric industry classification
Industry- Product category
- Regulated Electric and Natural Gas Utility Services
- NAICS
- Electric Power Transmission, Control, and Distribution (22112), Electric Power Distribution (221122), Natural Gas Distribution (221210)
- SIC
- Electric Services (4911), Natural Gas Transmisison & Distribution (4923)
- akta.pro primary industry
- Distribution Network O&M (MV/LV Lines, Switchgear, Transformers) (EUAEAGAE)
- akta.pro secondary industries
- Customer Premise Equipment Interfaces (Regulators, ERTs/Modules & Indoor/Outdoor Meter Sets) (EUAJACAE), Managed EV Charging Software (Residential, Fleet, Workplace) (EUAFAMAA)
Keywords
Where Rochester Gas & Electric is headquartered
LocationHeadquarters
- HQ city
- Rochester
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Rochester Gas & Electric business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Electricity Delivery Charges: Charges for delivering electricity over power lines to customers. These are fixed per kWh charges that cover the costs of facilities like transformers, distribution lines, and customer service billing. RG&E is allowed to earn a specified rate of return on these charges.
- Natural Gas Delivery Charges: Charges for delivering natural gas through pipelines. Covers costs of pipes, maintenance, customer service, and upgraded equipment.
- Electricity Supply Charges: Variable supply charges for electricity purchased on behalf of customers. RG&E makes no profit on supply costs - passes through market price directly to customers.
- Natural Gas Supply Charges: Variable supply charges for natural gas, adjusted monthly based on market prices. Pass-through of actual costs with no markup.
- Transition Charges/Surcharges: State-mandated charges reflecting the costs of making the energy industry more competitive. Applies to all customers regardless of supplier choice.
- Systems Benefit Charge (SBC): State-mandated charge funding clean energy activities conducted by NYSERDA and energy efficiency programs administered by RG&E.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Standard Service Option (SC1) - Default residential electricity supply |
| Usage-based | Monthly | Time-of-Use Service Option (SC4) - Peak/off-peak pricing |
| Usage-based | Monthly | RG&E Natural Gas Sales Service - Default gas supply |
| Usage-based | Monthly | Service Classification-based Pricing |
Distribution channels5 records
Marketing channels8 records
Rochester Gas & Electric product offering
Product offeringCore offering
Rochester Gas & Electric (RG&E) is a regulated utility that delivers electricity and natural gas to residential, commercial, industrial, and municipal customers across the Rochester, New York metropolitan area under an exclusive franchise granted by the New York State Public Service Commission. The company provides regulated energy delivery services at approved tariff rates, complemented by smart meter infrastructure, the Energy Manager customer analytics platform, energy efficiency rebate programs, demand response programs, payment/billing options, and 24/7 outage management and emergency response. RG&E also offers clean energy programs such as the NYS Clean Heat heat pump rebate, Wind Energy renewable credits, Energy Storage Solutions, and EV charging programs.
Product overview
Rochester Gas & Electric (RG&E) is a regulated utility company providing electricity and natural gas delivery services to residential and business customers in the Rochester, New York area. The company operates as part of AVANGRID Networks and offers a comprehensive suite of digital products centered around its My Account customer portal and mobile app. The core product portfolio includes smart metering infrastructure and the Energy Manager platform (with separate residential and business versions) for detailed energy usage tracking. The digital service ecosystem encompasses eBill paperless billing, AutoPay automatic payments, Budget Billing monthly payment plans, and real-time Outage Alerts notification system. Additionally, RG&E offers various efficiency and rebate programs including Smart Savings Rewards demand response, NYS Clean Heat heat pump rebates, Wind Energy renewable credits, EV charging programs, and Energy Storage Solutions. The company provides specialized assistance programs like Life Support Protection, EAP/EEAP energy assistance, and Project SHARE emergency heating aid. The mobile app integrates biometric authentication and text-based services (SMS alerts, meter reading submissions) through KUBRA payment processing infrastructure.
Differentiator
Problem solved
Functional benefit
Products and services
- Smart Meters
Quantifiable outcome
- Smart Savings Rewards program offers $70 e-gift card plus $20 bill credit for eligible smart thermostat enrollment
- +5 more outcomes
Companies that use Rochester Gas & Electric
Customer profileSegments5 records
Ideal customer profiles4 records
Rochester Gas & Electric technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature5 records
Rochester Gas & Electric partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights6 records
Rochester Gas & Electric competitors and assessment
Company assessmentBroad incumbents
- Eversource Energy: Large Northeast regulated electric and natural gas utility holding company with comparable grid-modernization, EV, energy efficiency, and demand-response program portfolios.
- PSEG (Public Service Enterprise Group): Large diversified Northeast utility holding company with regulated electric and gas delivery operations in New Jersey and Long Island, providing a broader benchmark for NY-region regulated utility economics and capital plans.
- Avangrid Networks (parent group): RG&E's direct parent operating segment; comparable as the broader portfolio of regulated electric and gas utilities (NYSEG, CMP, UI, RG&E) under which RG&E operates.
- Iberdrola (ultimate parent): Global regulated electric utility parent of AVANGRID; comparable as the broader strategic and capital framework in which RG&E operates.
Direct peers
- New York State Electric & Gas (NYSEG): Sister Avangrid subsidiary operating under the same Avangrid Networks umbrella with a nearly identical electric and natural gas distribution model in upstate New York, regulated by the same NY PSC and sharing customer platforms, programs, and parent capital.
- Orange and Rockland Utilities: New York State regulated electric and gas utility (a Con Edison subsidiary) with a comparable delivery-rate model, AMI rollout, EV programs, and energy efficiency offerings.
- Consolidated Edison (Con Edison): Another New York State regulated electric and gas delivery utility with a comparable portfolio of smart meter, energy efficiency, EV, and demand response programs operating under the same NY PSC framework as RG&E.
- Central Hudson Gas & Electric: Regulated combination electric and natural gas utility in New York's Hudson Valley offering an essentially identical mix of delivery services, smart meters, energy efficiency rebates, and demand response programs under the same NY PSC.
- National Grid (New York): Major regulated electric and natural gas distributor serving upstate and downstate New York, with the same delivery-rate, smart-meter, and energy-transition program structure as RG&E.
Others
- NYSEG/RG&E CMP & UI (other Avangrid subsidiaries): Avangrid's other regulated distribution subsidiaries (CMP in Maine, UI in Connecticut) — comparable in business model as regulated electric delivery utilities sharing back-office, AMI platform, and digital customer tools.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Rochester Gas & Electric social profiles
Digital presenceRochester Gas & Electric financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rochester Gas & Electric leadership team
Management profileNumber of profiles
Rochester Gas & Electric funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rochester Gas & Electric M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rochester Gas & Electric
What does Rochester Gas & Electric do?
Rochester Gas & Electric (RG&E) is a regulated utility that delivers electricity and natural gas to residential, commercial, industrial, and municipal customers across the Rochester, New York metropolitan area under an exclusive franchise granted by the New York State Public Service Commission. The company provides regulated energy delivery services at approved tariff rates, complemented by smart meter infrastructure, the Energy Manager customer analytics platform, energy efficiency rebate programs, demand response programs, payment/billing options, and 24/7 outage management and emergency response. RG&E also offers clean energy programs such as the NYS Clean Heat heat pump rebate, Wind Energy renewable credits, Energy Storage Solutions, and EV charging programs.
Is Rochester Gas & Electric a public or private company?
Rochester Gas & Electric is a private company. It is classified as corporate owned and is currently operating.
When was Rochester Gas & Electric founded?
Rochester Gas & Electric was founded in 1904.
Where is Rochester Gas & Electric based?
Rochester Gas & Electric is headquartered in Rochester, United States, in the North America region.
How does Rochester Gas & Electric make money?
Six revenue lines are on record. Electricity Delivery Charges are the primary driver. The others are natural Gas Delivery Charges, electricity Supply Charges, natural Gas Supply Charges, transition Charges/Surcharges and systems Benefit Charge (SBC).
Who are Rochester Gas & Electric's main competitors?
Broad incumbents on record are Eversource Energy, PSEG (Public Service Enterprise Group), Avangrid Networks (parent group) and Iberdrola (ultimate parent). Direct peers are New York State Electric & Gas (NYSEG), Orange and Rockland Utilities, Consolidated Edison (Con Edison), Central Hudson Gas & Electric and National Grid (New York). NYSEG/RG&E CMP & UI (other Avangrid subsidiaries) is listed as an others.
Does Rochester Gas & Electric have an API?
No public API is recorded for Rochester Gas & Electric.
What industry is Rochester Gas & Electric in?
Rochester Gas & Electric's product category is Regulated Electric and Natural Gas Utility Services. Its primary akta.pro industry code is EUAEAGAE, Distribution Network O&M (MV/LV Lines, Switchgear, Transformers), with a secondary code of EUAJACAE, Customer Premise Equipment Interfaces (Regulators, ERTs/Modules & Indoor/Outdoor Meter Sets). Its NAICS code is 22112 and its SIC code is 4911.