Helprise

What Helprise does

Helprise AG is a Swiss-headquartered business process outsourcing and shared services consultancy founded in 2016 and operating from Zug, with nearshore delivery teams in Gdańsk (Poland) and offshore teams in Noida (India), and a planned Driver Center opening in Porto, Portugal in 2026. The firm employs between 51 and 100 staff and is led by founders Marcin Tchórzewski and Daniel Wocial alongside board member and Head of AI Practice Derek Smith. Its core service is building and operating dedicated client delivery teams — providing BPO, GBS/SSC consulting, and nearshore/offshore staffing for functions including finance, customer service, and back-office operations — typically structured as multi-seat managed teams rather than transactional outsourcing.

The company sells three integrated service lines: outsourced delivery teams, advisory and consulting engagements (GBS/SSC setup and optimization), and a more recently launched AI Practice covering AI Pathfinder assessments, AI Agent Development, Virtual Workforce Solutions, and modular AI architecture design with a stated governance framework. Pricing is engagement-based, combining retainer-styled dedicated team pricing for delivery work with project fees for advisory and AI implementation work. Go-to-market relies heavily on founder-led selling, partnership ecosystems (ABSL Poland/Portugal, PMI Poland, Lumina Learning certification), and vertical event presence such as Money 20/20 Las Vegas. The firm has no external funding rounds disclosed, indicating a bootstrapped, self-financed operating model.

Name

Helprise

Legal name

Helprise AG

Website

https://helprise.eu

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Helprise AG is a Swiss-headquartered BPO and shared services consultancy founded in 2016, operating from Zug with nearshore teams in Gdańsk, offshore teams in Noida, and a planned Portugal center in 2026, serving enterprise clients with delivery teams, advisory, and AI services.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing

NAICS

Management Consulting Services (54161), Other Computer Related Services (541519), Professional, Scientific, and Technical Services (54), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (5412), Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370), Services-Help Supply Services (7363), Services-Engineering, Accounting, Research, Management (8700)

akta.pro industry

PRIMARYBPAEAMAF

Service Desk & ITSM Outsourcing

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Outsourcing & Offshoring Services

Keywords

• Business process outsourcing
• Talent acquisition services
• Team extension services
• Business transformation consulting
• AI consulting services

Headquarters

HQ city

Zug

HQ country

Switzerland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Talent Outsourcing & Team Extension: Cross-border and nearshore talent solutions providing dedicated teams, team augmentation, and captive-as-a-service models. Revenue generated through staffing fees and ongoing team management services.
2. Business Transformation & Advisory: Transformation practice including operating model design, transition management, process excellence deployment, and operations transformations using Lean, Six Sigma, and automation methodologies.
3. Function as a Service: Flexible collaboration model supporting execution of specific business functions including Finance, HR, IT, Procurement, Project Management, ESG, and specialty areas with expert professionals.
4. Executive & Leadership Search: Executive search services identifying and acquiring top-tier leaders aligned with organizational culture and strategic vision using Lumina Learning tools for candidate matching.
5. AI Pathfinder & Virtual Workforce Solutions: AI consulting, capability building, resourcing, and agent development services helping organizations adopt AI responsibly with governance framework.
6. Lumina Learning Workshops: Certification and training workshops including Stress Management, Effective Communication, Lumina Leader, and Lumina Spark workshops delivered by certified practitioners.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Helprise provides business process outsourcing, GBS and SSC consulting, and nearshore/offshore delivery teams to international companies. The company offers cross-border team extension, captive-as-a-service, function-as-a-service for HR/Finance/IT/Procurement, executive search powered by Lumina Learning psychometric tools, business transformation advisory, and AI Pathfinder consulting including AI agent design and deployment.

Product overview

Helprise is a Swiss-based business services company offering a portfolio of integrated service models for talent acquisition, team extension, and business transformation. The core offering spans: (1) Cross-border talent solutions including Captive as a Service, Cross-border Team Extension, Greenfield Solutions, and Team Augmentation; (2) AI Pathfinder & Virtual Workforce Solutions covering AI resourcing, transformation support, and agent development; (3) Function as a Service providing experts in HR, Finance, IT, Procurement, Project Management, and ESG; (4) Executive & Leadership Search powered by Lumina Learning tools; and (5) Transformation Practice for operating model design and operations transformation. The company operates nearshore offices in Poland and offshore in India, with headquarters in Switzerland. The portfolio is designed to help international companies build and manage high-performing teams without establishing local entities.

Differentiator

Problem solved

Functional benefit

Brands

• Lumina Learning by Helprise: Psychometric personality assessment and leadership development services, including Lumina Spark workshops, stress management, effective communication, and Lumina Leader workshops delivered by certified practitioners.

Products and services

• Captive as a Service A comprehensive model where Helprise creates and manages a dedicated team for the client in a nearshore/offshore setup without requiring the client to establish a local entity abroad. Provides full operational support including infrastructure, recruitment, employment, compliance, payroll, and ongoing management.
• Cross-border Team Extension Connects companies with highly skilled experts who work remotely as an integrated part of the client's existing teams, enabling scaling of operations without establishing a local branch while filling skill gaps and supporting market expansion.
• Greenfield Solutions Enables fast market entry in Poland by providing dedicated teams and ready-to-use infrastructure, allowing operations to start even before setting up a legal entity, with full flexibility to scale and adapt.
• Team Augmentation Provides quick and reliable access to top-tier experts seamlessly integrated into client teams to support short-term needs and long-term growth, with possibility of transitioning to permanent roles.
• AI Pathfinder & Virtual Workforce Solutions Comprehensive AI services including AI resourcing and capability building, AI-driven transformation support, AI agency and agent development, and AI pathfinding consulting to help organizations move from AI concepts to measurable impact.
• Function as a Service Flexible collaboration model supporting execution of specific functions within client organizations through experts aligned with processes, goals, and tools. Covers HR, Finance, IT, Procurement, Project Management, ESG, and specialty functions.
• Executive & Leadership Search Identifies and acquires top-tier leaders who align with organizational culture and strategic vision, leveraging Lumina Learning tools for precise matching of both technical skills and soft skills.
• Transformation Practice

Named customers5 records

Segments4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered flagship, minor and core.

• ABSL (Association of Business Service Leaders)flagshipStrategic or Co-development Partner · 1 January 2026ABSL is the primary industry association partner for Helprise. Helprise has participated as partner and exhibitor at multiple ABSL Summits (2025, 2026), ABSL Forums in Riga and Porto, ABSL Gala, and chapter events. Daniel Wocial presented the Next Generation Champion of Poland Award.
• AICEP PortugalminorStrategic or Co-development Partner · 1 January 2026Portugal's trade and investment agency. Managing Partner Daniel Wocial met with AICEP representatives including Ana Dias Costa and André Aroso Dias during expansion to Portugal.
• ABSL PortugalminorStrategic or Co-development Partner · 1 January 2026Carlos Guimaraes, Head of ABSL Portugal, met with Helprise during expansion of delivery capabilities to Portugal and opening of Driver Center.
• Lumina LearningcoreStrategic or Co-development Partner · 1 October 2025Helprise is a certified Lumina Learning practitioner offering psychometric assessments including Lumina Spark, Splash, and leadership workshops. This partnership enables precise candidate matching considering both technical skills and soft skills for executive search and team building.
• PAIH (Polish Investment and Trade Agency)minorGTM or Marketing Partner · 1 January 2025Helprise exhibited on behalf of PAIH at Money 20/20 Las Vegas, representing Polish business services capabilities internationally.
• PMI (Project Management Institute) Poland ChaptercoreStrategic or Co-development Partner · 1 January 2024Helprise was Main Partner of the 2024 PMI Mentoring Program. Co-Founder Daniel Wocial served as mentor. Helprise also hosted roundtable discussions on disciplined agility and resilience in business transformation in collaboration with PMI.
• University of WarsawminorStrategic or Co-development Partner · 1 January 2024Partnership for hosting events focused on intergenerational collaboration in the workplace. Helprise, in partnership with University of Warsaw, hosted conference on 'Young People in a Multigenerational Work Environment' with ABSL Poland as patron.
• Fundacja OFF SchoolminorStrategic or Co-development Partner · 1 January 2024Foundation focused on youth development; partnered with Helprise and University of Warsaw for multigenerational workplace event.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• WNS Holdings: India-headquartered BPO and transformation services firm serving global enterprises in F&A, analytics, and digital transformation. Closely comparable business model combining nearshore/offshore delivery with consulting-led transformation.
• Foundever (formerly Sitel): Global BPO and customer experience outsourcing firm with significant nearshore/offshore delivery. Direct competitor in cross-border team-based services and process outsourcing.
• TTEC Holdings: Customer experience and BPO services firm with global delivery capabilities. Comparable in the outsourced managed services and CX/BPO segment serving enterprise clients.
• IBA Group: European IT services and BPO firm with delivery centers in Eastern Europe. Comparable in cross-border team extension, IT outsourcing, and process automation services for enterprise clients.

Broad incumbents

• Accenture: Global professional services firm with deep GBS, transformation, and AI consulting practices. Comparable in transformation advisory, operating model design, and large-scale managed services, though operating at vastly greater scale.
• Infosys BPM: BPM and BPO arm of Infosys offering F&A, HR, procurement, and transformation services. Comparable in enterprise BPO, GBS consulting, and AI-driven transformation offerings.
• Capgemini: Global consulting and technology services firm with a major Business Services practice. Comparable in operating model transformation, GBS consulting, and offshore/nearshore delivery, though much larger.
• Concentrix: Large global BPO and customer experience services provider with offshore delivery centers. Comparable as a multi-shore outsourcing and F&A/HR services competitor with a similar multi-country delivery model.
• Genpact: Global professional services firm focused on GBS, finance & accounting, supply chain, and AI-led transformation. Directly comparable in GBS consulting, F&A outsourcing, and operating model transformation — a much larger incumbent that defines the category Helprise serves.

Regional players

• Arηco Group: Poland-headquartered BPO and shared services operator serving European enterprises. Direct regional competitor in Poland-based GBS and BPO delivery, serving many of the same multinational clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@Helprise
• LinkedInlinkedin.com/company/helpriseeu
• Instagraminstagram.com/helprise.eu

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Helprise