FMF

What FMF does

FMF Group is an Italian business process outsourcing provider headquartered in Sesto San Giovanni, Milan, founded in 2019. The company operates three interconnected business lines: Events Outsourcing (stewarding, hostess services, ticketing, cashier operations, food and beverage staffing, and personnel coordination for large-scale events), Facilities Outsourcing (facchinaggio, certified forklift operators, warehouse management, reception/front office, cleaning, rigging, and promotional distribution), and Training (accredited courses in workplace safety, fire safety, first aid, HACCP food safety, and DM 08/19 steward certification). It serves enterprise clients including LiveNation, Atalanta, Balich, Manpower, Pro Sesto, Euro Spin, and Ristogest, with operational deployments covering stadiums, trade fairs, concerts, and corporate facilities across Italy.

FMF's operational backbone comprises a proprietary internal database of 25,000–45,000+ qualified profiles pre-trained in Italian ministerial decree compliance, a real-time monitoring system for dynamic workforce adjustment, and FMF Virtual Room, a browser-based synchronous e-learning platform used for training delivery. The company holds strategic equity stakes in two specialized subsidiaries: Gold1 Srl (57.5% owned) for logistics, assistance, and catering in travel and trade fair contexts, and WINCH Srl (25% owned, founded 2009) for stewarding, hospitality, and security services in sporting and entertainment venues. FMF is accredited by AIFES, CNIMS, and FORMATEMP and operates under ISO 45001 certification for occupational health and safety management.

FMF's revenue model is professional services-based, with operational staffing engagements billed on contracted service provision terms and training courses delivered in-person or via FMF Virtual Room, with access to funded training through FORMATEMP. Go-to-market is direct B2B sales targeting enterprise, mid-market, government, and event organizer clients via field sales engagement; pricing is not publicly disclosed and all engagements are quote-based. No revenue figures are disclosed in the source material.

Name

FMF

Legal name

FMF Group

Website

https://fmfgroup.it

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

FMF Group is an Italian outsourcing provider founded in 2019, offering operational staffing for events and facilities plus accredited safety training to enterprises, event organizers, and government clients across Italy via a 25,000+ qualified-profile database.

Ownership category

akta.pro rank

Product category

Operational Staffing Services

NAICS

Office Administrative Services (5611)

SIC

Services-Facilities Support Management Services (8744), Services-Employment Agencies (7361), Services-Educational Services (8200)

akta.pro industry

PRIMARYIMAIAAAD

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk)

Industrials, Manufacturing & Construction/Industrial Services & Facility Operations/Facilities Management (Integrated FM)

SECONDARYIMAIAAAB

Soft FM (Cleaning/Janitorial/Sanitation)

Industrials, Manufacturing & Construction/Industrial Services & Facility Operations/Facilities Management (Integrated FM)

SECONDARYIMAIAAAE

Food Services & Catering (On-site/Corporate Dining/Vending)

Industrials, Manufacturing & Construction/Industrial Services & Facility Operations/Facilities Management (Integrated FM)

SECONDARYBPADAKAD

Technical & Vocational Education & Training (TVET)

Business & Public Services/International Organizations & Development/Education & Skills Development Programs

Keywords

• Operational staffing outsourcing
• Event workforce services
• Facilities management services
• Occupational safety training
• Accredited e-learning platform

Headquarters

HQ city

Sesto San Giovanni

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Operational Staffing Outsourcing: FMF provides end-to-end outsourcing of operational personnel — including selection, hiring, deployment, and ongoing management — for services such as cashier operations, ticketing, logistics/facchinaggio, certified forklift operators, steward and hostess services for events and hospitality, and corporate reception/front office. Revenue is generated through staffing contracts billed on a service provision basis, with shared KPIs, quality control, and integrated technical support included.
2. Training and Certification Services: FMF delivers accredited training programs (workplace safety D.Lgs. 81/08, fire safety, first aid, HACCP food safety, steward certification per DM 08/19) through in-person classrooms and FMF Virtual Room e-learning platform. Training is accredited by AIFES, CNIMS, and FORMATEMP, with access to funded training programs. Revenue is generated through course fees, which may be funded through the FORMATEMP national training fund.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

FMF Group provides end-to-end outsourcing of operational personnel for events, corporate facilities, and regulated training in Italy. Services include stewards, hostesses, cashiers, ticketing, facchinaggio, certified forklift operators, warehouse management, reception, professional cleaning, F&B personnel, and rigging, deployed under a structured 7-step methodology with KPI sharing and quality control. The company also delivers accredited training courses (workplace safety D.Lgs. 81/08, fire safety, first aid, HACCP, steward DM 08/19) in-person and via the proprietary FMF Virtual Room e-learning platform.

Product overview

FMF is an outsourcing services provider founded in 2019, offering three interconnected business lines: Events Outsourcing (steward, hostess, ticketing, cashier, biglietteria, coordination, cloakroom, parking, food & beverage services for large events), Facilities Outsourcing (facchini, warehouse, forklift operators, reception, riggers, cleaning, runner, and promotional distribution services), and Training (accredited courses including Steward DM 08/19, Sicurezza sul Lavoro 81/08, Primo Soccorso, Antincendio, and HACCP). FMF also operates FMF Virtual Room, a proprietary browser-based e-learning platform. The company holds strategic participations in Gold1 (57.5%) for travel, exhibition, and professional catering logistics, and Winch (25%) for stewarding and hospitality in sports and entertainment sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Events Outsourcing Services End-to-end outsourcing of operational personnel for events including steward and hostess services, ticketing (issuance, accreditations, pre-filtering), cashier services (sales, collection control, reporting), facchinaggio and logistics support, certified forklift operators, ASC DM 10/09 access control, cloakroom, parking management, and F&B personnel coordination. Serves event organizers, sports clubs, entertainment promoters, and venues requiring high-volume, compliant staffing for concerts, sports events, trade fairs, and public events.
• Facilities Outsourcing Services Operational staffing services for corporate facilities including facchini (porterage), warehouse management (magazzinieri), certified forklift operators, reception and front office, professional cleaning, rigging (specialist mounting and positioning), runners (rapid delivery and on-site support), promotional distribution (volantinaggio), and cash register management with POS systems. Serves companies and corporate facilities needing ongoing operational staffing for logistics, reception, and facility management functions.
• Corso Steward DM 08/19 (Steward Certification Training) 60-hour steward training course compliant with Italian D.M. 13/2019 for sports facility security and hospitality management. Covers legal frameworks, public order, fire safety, health, reception, technical operations, ticketing, and practical modules. Designed for individuals and organizations requiring DM 08/19 steward certification for sports and public events.
• Corso Sicurezza sul Lavoro 81/08 (Workplace Safety Training) Workplace safety training compliant with Italian D.Lgs. 81/08 covering legislation, risk prevention, and emergency management. Delivered in-person or via FMF Virtual Room e-learning. Designed for employers and organizations required to meet mandatory occupational health and safety compliance.
• Corso Primo Soccorso (First Aid Training) First aid training course compliant with Italian DM 388/2003, with duration varying from 12–16 hours based on company group classification (Group A, B, or C). Covers emergency response and CPR techniques. For organizations required to provide certified first aid personnel.
• Corso Addetto Antincendio (Fire Safety Training) Fire safety training course at three levels (Level 1: 4 hours, Level 2: 8 hours, Level 3: 16 hours) depending on risk level. Covers fire prevention, protection measures, and emergency evacuation procedures. For organizations requiring certified fire safety personnel.
• Corso HACCP (Food Safety Training) Food safety training compliant with EC Regulation 852/2004, ranging from 4–6 hours for food handlers and 12–16 hours for supervisors (per regional rules). Covers hygiene procedures and self-control systems. For food service operators, caterers, and organizations handling food in regulated environments.
• FMF Virtual Room (E-Learning Platform) Proprietary browser-based synchronous e-learning platform supporting interactive training sessions with breakout rooms, live polls, moderated discussions, logistics management, and advanced reporting. Used to deliver FMF's accredited training courses (D.Lgs. 81/08, HACCP, fire safety, first aid, steward DM 08/19) to distributed learners as an alternative to in-person classroom delivery (35-seat capacity).

Quantifiable outcome

• Over 700 operators deployed simultaneously on shifts during Winter Games
• +3 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core, minor and flagship.

• WINCH SrlcoreStrategic or Co-development Partner · 1 January 2009Founded in 2009, WINCH is a highly qualified company in stewarding, hospitality, and safety management for sports and entertainment events. FMF holds a 25% equity stake and contributes to developing increasingly standardized and high-performing operational processes. FMF also coordinates WINCH's steward selection and training across multiple Italian regions.
• Gold1 SrlcoreStrategic or Co-development PartnerFMF holds a 57.5% equity stake in Gold1 Srl, a company specializing in logistics, assistance, and catering in travel, trade fair, and professional settings. This stake gives FMF governance and strategic oversight, representing an extension of FMF's operational capabilities into complementary service domains.
• RistogestminorGTM or Marketing PartnerFMF has partnered with Ristogest for three years to supply and coordinate food & beverage staff for events, supporting over 300,000 spectators with more than 700 operators deployed on simultaneous shifts across 300,000+ square meters of work area.
• ManpowerminorGTM or Marketing PartnerManpower is listed as a client partner, suggesting collaborative staffing and workforce deployment arrangements within the HR services ecosystem.
• Giochi Invernali (Winter Games)flagshipOthersFMF contributed to the operational and support activities connected to the Italian Winter Games (Giochi Invernali), operating through multiple partners and clients across diverse functional areas. FMF resources operated across different locations and activities in support of the event organization.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Sodexo Italia: Sodexo Italia delivers facility management, food services and on-site workforce solutions to enterprises and institutions, broadly competing with FMF's facilities and F&B/event staffing lines as part of a much wider services portfolio.
• Coopservice: Coopservice is a long-established Italian provider of integrated facility management, security, cleaning and logistics services — overlapping FMF's facility outsourcing (facchini, reception, cleaning, logistics) at an enterprise scale.
• Sicuritalia: Sicuritalia is a major Italian security and facility services group covering guarding, event stewarding, fire safety and integrated facility services — directly comparable to FMF's steward, event security and certified safety training offerings.

Direct peers

• Umana: Umana is a large Italian staffing and HR services group with a strong domestic footprint in temporary staffing, permanent placement and training — competing head-to-head with FMF for enterprise and event staffing contracts.
• Randstad Italia: Randstad Italia is a major domestic player in temporary staffing, permanent placement and HR outsourcing, directly competing for the same enterprise, industrial and event-based operational staffing contracts that FMF targets.
• Gi Group: Gi Group is one of Italy's largest staffing and workforce solutions firms, operating across temporary staffing, permanent placement, training and outsourcing — closely paralleling FMF's integrated staffing + training + facility operations model in the Italian market.
• ManpowerGroup Italy: ManpowerGroup is a global staffing leader with a substantial Italian operation; it directly overlaps FMF on enterprise staffing, event workforce provision and workforce solutions, and is even listed as an FMF client partner.
• Adecco Italia: Adecco Italia is a leading staffing and HR solutions provider covering temporary work, permanent placement and outsourced workforce management — a direct competitor for FMF's corporate and event-driven operational staffing engagements.
• Temporary S.p.A. Temporary S.p.A. is an Italian staffing firm specializing in temporary employment and operational workforce outsourcing, with comparable offerings to FMF in facility and industrial operational staffing.

Emerging players

• WINCH Srl: WINCH is an Italian stewarding, hospitality and security firm for sports and entertainment venues — 25%-owned by FMF but also operating as a related service provider for the same event-organizer segment FMF serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/fmfgroupit
• LinkedInlinkedin.com/company/fmfgroup
• Instagraminstagram.com/fmfgroup

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FMF