Uganda Revenue Authority

What Uganda Revenue Authority does

Uganda Revenue Authority (URA) is a statutory body of the Government of Uganda, established under the Uganda Revenue Authority Act (Cap. 196), with a legal monopoly on assessing, collecting, and accounting for central government tax revenue. Its mandate spans domestic taxes (income tax, VAT, excise duty, stamp duty, withholding tax), customs duties on imports and exports, and selected non-tax revenues. URA operates nationwide from its headquarters in Kampala (Plot M193/M194, Nakawa Industrial Area) and 20+ branch offices across Uganda, including Arua, Busia, Entebbe, Gulu, Jinja, Kabale, Lira, Masaka, Mbale, Mbarara, and Tororo, serving individual taxpayers, businesses, importers/exporters, customs agents, and other government agencies.

URA runs a comprehensive digital tax administration ecosystem rather than a single product. Core taxpayer-facing systems include EFRIS (Electronic Fiscal Receipting and Invoicing System) for electronic invoicing and real-time compliance, Digital Tax Stamps (DTS) for tracking excisable goods, the TIN system for taxpayer registration, and the eTax portal for online filings and payments. Customs and trade operations are supported by ASYCUDA World (Automated System for Customs Data), the Uganda Electronic Single Window for cross-agency trade documents, the Bonded Warehouse Information Management System (BWIMS), the Regional Electronic Cargo Tracking System (RECTS), and the Authorized Economic Operator Enterprise Risk Management platform. Mobile access is delivered through the Ask URA app on Google Play, and digital tax payments are integrated with the MTN MoMo mobile money platform.

URA does not charge for core tax services and is funded as a government institution rather than as a commercial operator; select professional training (e.g., the Certificate in Customs and Freight Logistics with the EAC) carries tuition and registration fees. Its go-to-market combines self-serve digital channels, a nationwide branch network, partnerships with MTN Mobile Money and NIRA, and cross-border cooperation with Kenya Revenue Authority, HMRC (UK), Ireland's Revenue Commissioners, and the EAC Directorate of Customs. Customer segments span individuals, SMBs, mid-market and enterprise businesses, customs agents, and inter-agency government counterparts.

Name

Uganda Revenue Authority

Legal name

Uganda Revenue Authority

Website

https://ura.go.ug

Company type

Public

Founded year

1991

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Uganda Revenue Authority is the Government of Uganda's statutory tax and customs collection body, operating nationwide from Kampala with 20+ branch offices. It runs digital systems (EFRIS, DTS, ASYCUDA World, eTax) to administer domestic taxes, customs duties, and trade facilitation for individuals, businesses, and importers/exporters.

Ownership category

akta.pro rank

Product category

Tax Administration and Customs Services

NAICS

Public Administration (92), Administration of General Economic Programs (92611), International Affairs (92812)

akta.pro primary industry

Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO)

akta.pro secondary industries

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE), Excise, VAT/Sales Tax & Indirect Tax Administration (BPAIADAH)

Keywords

• Tax administration services
• Customs duty collection
• Electronic fiscal invoicing
• Trade facilitation services
• Taxpayer registration systems

Headquarters

HQ city

Kampala

HQ country

Uganda

HQ region

Africa

Offices20 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Others

Revenue model

1. Domestic Tax Collection: URA assesses and collects domestic taxes including income tax, value added tax, excise duty, and other levies as mandated by Ugandan tax laws
2. Customs Duty Collection: Collection of import and export duties, ensuring compliance with customs regulations and trade facilitation
3. Non-Tax Revenue: Collection of stamp duties, fees, and other non-tax government revenues

Pricing tiers

Distribution channels6 records

Marketing channels6 records

Core offering

Uganda Revenue Authority is the statutory body of the Government of Uganda that assesses, collects and accounts for central government tax revenue and administers customs. It operates integrated digital tax compliance systems (EFRIS for electronic invoicing, DTS for tax stamps, the TIN registration system, and the eTax portal) alongside customs clearance platforms (ASYCUDA World, the Uganda Electronic Single Window, BWIMS, RECTS and the AEO program). Services are delivered to individual taxpayers, business taxpayers, importers, exporters, customs agents, and other government agencies through digital platforms, mobile apps, and physical offices across Uganda.

Product overview

Uganda Revenue Authority operates a comprehensive digital tax administration ecosystem consisting of core taxpayer-facing systems including EFRIS (Electronic Fiscal Receipting and Invoice System) for electronic invoicing and compliance, Digital Tax Stamps (DTS) for tracking excisable goods, the TIN system for taxpayer registration, and the eTax portal for online tax filing and payments. These systems are complemented by customs operations platforms such as ASYCUDA World for customs data automation, the Uganda Electronic Single Window for trade facilitation, the Bonded Warehouse Information Management System (BWIMS), and the Regional Electronic Cargo Tracking System (RECTS). URA also provides mobile access through the Ask URA App and supports taxpayer education via its E-Learning platform. The AEO Enterprise Risk Management system provides compliant businesses with streamlined customs procedures.

Differentiator

Problem solved

Functional benefit

Products and services

• EFRIS (Electronic Fiscal Receipting and Invoice System) Electronic fiscal receipting and invoicing system that enables taxpayers to issue digital invoices, manage stock, create sub-accounts, and process credit/debit notes for tax compliance, including Electronic Fiscal Device support and FDN (Fiscal Device Number) validation.
• DTS (Digital Tax Stamps) Digital Tax Stamps system for tracking and monitoring excisable goods throughout the supply chain, requiring registration of taxpayers and producers, and affixing and activation of tax stamps on gazetted products.
• TIN (Tax Identification Number) Taxpayer Identification Number system supporting individual, non-individual, group, instant TIN applications, and non-resident digital service provider registration for income tax, VAT and other domestic tax obligations.
• Ask URA Mobile Application Mobile application available on Google Play Store for taxpayers to access URA services, submit inquiries, request information, and receive tax-related updates and notifications on their mobile devices.
• Uganda Electronic Single Window Electronic platform enabling traders to submit standardized information and documents required for import, export and transit-related regulatory requirements through a single entry point that integrates multiple government agencies.
• ASYCUDA World Automated System for Customs Data used by URA for processing customs declarations, managing customs valuation, and facilitating international trade clearance procedures at Uganda's borders and ports.
• Bonded Warehouse Information Management System (BWIMS) System for managing bonded warehouse operations, including licensing, inventory tracking, and compliance monitoring for customs warehousing facilities operated by importers and warehouse operators.
• AEO Enterprise Risk Management (ERM) Authorized Economic Operator program platform enabling compliant businesses to manage enterprise risk and access streamlined customs procedures, with risk-based monitoring of trusted traders.
• Regional Electronic Cargo Tracking System (RECTS) Electronic cargo tracking system for monitoring transit cargo movements across the East African region, enhancing cargo security, transit monitoring and trade facilitation.
• eTax Portal Online tax filing and management portal enabling taxpayers to file returns, make payments, view payment status, and manage tax obligations electronically via the URA eTax platform.
• URA E-Learning Platform Online learning platform for taxpayer education, capacity building, and professional development in tax administration and customs procedures, including the Certificate in Customs and Freight Logistics (CCFL) programme.
• Certificate in Customs and Freight Logistics (CCFL) Professional certification programme implemented jointly by URA, the EAC Directorate of Customs and other East African Revenue Authorities to train customs and freight forwarding professionals, including Paper 10 covering customs automated systems using ASYCUDA World.

Quantifiable outcome

• Digital tax payment services now available nationwide through MTN MoMo platform
• +1 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• MTN Mobile Money (U) LimitedcoreStrategic or Co-development Partner · 23 December 2025URA partnered with MTN Mobile Money to upgrade and deepen digital tax payment services on the MTN MoMo platform. The partnership enables Ugandans to pay taxes and government obligations directly from their mobile phones, enhancing digital inclusion and improving tax compliance nationwide.
• Kenya Revenue Authority (KRA)coreStrategic or Co-development PartnerURA and KRA agreed to cooperate in investigations and joined forces to combat cross-border tax evasion, sharing intelligence and best practices for enforcement.
• HMRC (UK)minorStrategic or Co-development PartnerURA receives specialized training from HMRC to strengthen the authority's capacity in fighting tax fraud through specialized training programs.
• EAC Directorate of CustomscoreStrategic or Co-development PartnerURA jointly implements the Certificate in Customs and Freight Logistics (CCFL) program with the EAC Directorate of Customs and East African Revenue Authorities for professional training in the customs and freight forwarding industry.
• Ireland (Revenue Commissioners)minorStrategic or Co-development PartnerIreland and URA deepened partnership for sustainable revenue growth through technical cooperation and knowledge sharing.
• Uganda Police ForceminorStrategic or Co-development PartnerURA and Police joined forces to tackle number plate duplication and express penalty system gaps, collaborating on enforcement operations.
• National Identification Registration Authority (NIRA)coreStrategic or Co-development PartnerURA is integrating TIN, BRN and NIN systems to curb fraud and enhance taxpayer identification through shared identity verification.
• Ministry of Finance, Planning and Economic DevelopmentcoreStrategic or Co-development PartnerURA works under the Ministry's oversight for tax policy implementation and revenue mobilization coordination.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Rwanda Revenue Authority (RRA): Rwanda's national revenue authority with a comparable digital-first tax and customs administration model. RRA is widely benchmarked in the region for EFRIS- and ASYCUDA-style reforms and operates as a fellow EAC partner of URA.
• Kenya Revenue Authority (KRA): Kenya's statutory national tax and customs administration, with a comparable mandate to assess, collect, and account for central government revenue. KRA is a named URA partner for cross-border anti-evasion cooperation and operates a similar EAC-facing digital stack including iTax and customs automation.
• Zambia Revenue Authority (ZRA): Zambia's statutory national revenue administration, operating tax and customs systems and a Taxpayer Identification regime analogous to URA's. ZRA's rollout of electronic invoicing and ASYCUDA-based customs is structurally comparable to URA's EFRIS and ASYCUDA World.
• Tanzania Revenue Authority (TRA): Tanzania's central tax and customs authority operating under a similar statutory mandate within the East African Community. TRA's product suite (TANePS, customs systems, e-filing) directly parallels URA's EFRIS, DTS, and ASYCUDA-based infrastructure.
• Uganda Revenue Authority (URA) — Ghana counterpart: Ghana Revenue Authority (GRA): Ghana's integrated revenue administration covering domestic taxes and customs with comparable digital platforms (e.g., GRA e-Platform). GRA is a relevant African comparator for URA on tax数字化, customs modernization, and large-payer compliance programs.

Others

• Organisation for Economic Co-operation and Development (OECD): International body that sets tax administration standards (e.g., OECD Forum on Tax Administration, BEPS, automatic exchange of information). Relevant as the standards-setter whose frameworks shape URA's compliance, exchange-of-information, and capacity-building agenda.

Broad incumbents

• South African Revenue Service (SARS): Larger, more established African tax and customs authority offering overlapping e-filing and customs capabilities as part of a much wider portfolio. SARS is a useful benchmark for URA's scale-up trajectory and dispute resolution framework.
• HM Revenue & Customs (HMRC), United Kingdom: Mature UK tax and customs authority that delivers specialized anti-fraud training to URA. HMRC is a comparable for advanced digital tax administration, risk-based audit, and international information exchange frameworks.
• Inland Revenue Authority of Singapore (IRAS): Singapore's national tax administrator with a highly digitized end-to-end tax filing and payment platform. IRAS serves as a global benchmark for the kind of digital-first tax administration URA is building toward with EFRIS and eTax.
• Federal Inland Revenue Service (FIRS), Nigeria: Nigeria's federal tax administrator with a comparable mandate on direct and indirect taxes and a similar digital transformation agenda. FIRS is broader in scope (multi-agency) but highly relevant to URA on EFRIS-style electronic invoicing reform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/URApage
• LinkedInlinkedin.com/company/uganda-revenue-authority-ura

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Uganda Revenue Authority