What Eleos Wellness & Support does

Eleos Wellness & Support (legal name PEMHS dba Eleos Wellness) is a Florida-incorporated, private nonprofit behavioral health organization headquartered in Pinellas Park, FL, that has served Pinellas County since 1981 — operating today across four campuses and approximately 251–500 employees. It functions as the county's designated public receiving facility under Florida's Baker Act and as a licensed Marchman Act Receiving Facility, holding CARF International's highest accreditation, Florida DCF and AHCA licensure, and American Association of Suicidology certification.

Its service portfolio spans the full crisis-to-community continuum: adult and pediatric crisis stabilization units (CSU and CSSU), the Juvenile Assessment and Receiving Facility (JARF) for youth substance abuse, a 24-hour suicide-prevention hotline (5,000–7,000 calls/month), a 24/7 Mobile Crisis Response Team (MCRT) with a 60-minute response target, the IMPACT Team for co-occurring-disorder clients with repeat CSU admissions, and the Pinellas Integrated Care (PIC) Team coordinating complex-need adults (up to 120 aged 18+) referred by the Pinellas County Sheriff's Office. Community programs — BNet, CAT, FSI Connect, System Navigation, and Building Strong Families — deliver in-home counseling, case management, peer support, an on-site pharmacy with no co-pays, and wrap-around resources including food pantries and Baby Boxes, supplemented by telehealth for remote assessments and follow-up.

Revenue is generated almost entirely through a mix of government contracts (Florida Department of Children and Families via the Central Florida Behavioral Health Network managing-care arrangement), foundation funding (Juvenile Welfare Board of Pinellas County), third-party insurance including Florida KidCare, corporate/individual donations, and billings for medical-records requests. The organization accepts clients regardless of ability to pay and provides most community services at no cost to individuals. In 2024 it rebranded from PEMHS to Eleos Wellness, and in 2025 disclosed a data-security incident while moving forward with a Campus Master Plan that will add a 20-bed children's CSSU and a Community Diversion Center.

Name

Eleos Wellness & Support

Legal name

PEMHS dba Eleos Wellness

Website

https://eleoswellness.org

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

251–500 employees

Short description

Eleos Wellness & Support is a 501(c)-style nonprofit behavioral health organization founded in 1981 in Pinellas County, Florida, operating crisis stabilization, mobile crisis response, suicide prevention, and family wrap-around programs across four campuses under the CARF-accredited, Baker/Marchman Act–designated public receiving facility model.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Emergency and Other Relief Services (624230), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH)

akta.pro secondary industries

Crisis Intervention & Suicide Prevention Services (EDALAFAD), Substance Use Prevention & Recovery Services (EDALAFAE), Family & Parenting Support Services (BPAGAEAC)

Keywords

• Crisis mental health services
• Behavioral health programs
• Suicide prevention hotline
• Mobile crisis response
• Community mental health

Headquarters

HQ city

Pinellas Park

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Government Contracts and Grants: Primary funding from Florida Department of Children and Families (DCF), managed by Central Florida Behavioral Health Network. Government-funded mental health services provided regardless of client's ability to pay.
2. Insurance and Third-Party Payers: Services accepted through various insurance plans including Florida KidCare for BNet program. On-site pharmacy with no co-pays for enrolled clients.
3. Donations and Philanthropy: Charitable donations from community members, foundations, and corporate partners. Donors can direct contributions to specific causes.
4. IMPACT Program: No cost to individuals for IMPACT services - funded through government and community partnerships.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Eleos Wellness & Support delivers a full continuum of behavioral health services for children, adults, and families in Pinellas County, Florida, including adult and children's Crisis Stabilization Units, a 24-hour suicide prevention hotline, Mobile Crisis Response Team, juvenile substance abuse receiving facility (JARF), an Access Center for emergency screenings, and community-based programs such as BNet, CAT, FSI Connect, System Navigation, and Building Strong Families.

Product overview

Eleos Wellness (formerly PEMHS) is a nonprofit mental health services organization offering a comprehensive, integrated suite of behavioral health services for children, adults, and families in Pinellas County, Florida. The organization operates a multi-service portfolio centered on crisis intervention and stabilization — including Crisis Stabilization Units (CSU for adults, CSSU for children), Mobile Crisis Response Teams, and Emergency/Access Services — supplemented by substance abuse services (JARF for youth), suicide prevention hotlines, and community-based programs (BNet, CAT, FSI Connect, System Navigation). Telehealth capabilities, on-site pharmacy services, and peer support complement the core service delivery model. The portfolio functions as a coordinated care ecosystem where clients may enter through any service point (crisis, community programs, hotlines) and receive seamless handoffs across programs, with the IMPACT and PIC teams serving as coordination hubs for clients with complex, multi-system needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Crisis Stabilization Unit (CSU) Brief, intensive inpatient services for adults in mental health crisis, including psychiatric evaluation, medication management, health education, individual and group therapy, and discharge planning.
• Children's Screening & Stabilization Unit (CSSU) Safe, structured, secure environment providing brief, intensive inpatient intervention for children under 18 in mental health crisis.
• Suicide Prevention Hotline and Services 24-hour suicide prevention hotline handling 5,000 to 7,000 calls per month, serving as the primary resource for Pinellas County, with the I.T.S. (It's Time to Check on Your Buddy) prevention campaign and youth hotline (1-877-YOUTHLINE).
• JARF (Juvenile Assessment and Receiving Facility) Marchman Act Receiving Facility providing alcohol and substance abuse detoxification services for youth ages 13-17 in a secure environment.
• Access Center / Emergency Services 24/7 public receiving facility for emergency mental health screenings, Baker Act evaluations, crisis counseling, and psychiatric admission facilitation for Pinellas County.
• IMPACT Team Specialized crisis intervention and care for adults with co-occurring disorders and 3+ CSU admissions within 180 days, focusing on in-home services to minimize inpatient admissions.
• Mobile Crisis Response Team (MCRT) 24/7 mobile crisis intervention team providing on-site support at home, school, work, or any location with a target 60-minute response time. Includes peer support services, telehealth, and warm handoffs to community providers.
• Pinellas Integrated Care (PIC) Team Comprehensive care coordination for individuals with complex needs referred by the Pinellas County Sheriff's Office, serving up to 120 clients aged 18+ to reduce emergency room visits and law enforcement calls.
• Behavioral Health Network (BNet) Comprehensive behavioral health care plan for children ages 5-19 enrolled in Florida KidCare, offering in-home/outpatient counseling, case management, psychiatry, medication management, and wrap-around services including an on-site pharmacy with no co-pays.
• Community Action Team (CAT) Self-contained multi-disciplinary clinical team providing in-home, family-centered services for children and families in Pinellas County, including psychiatric, therapeutic, mentoring, crisis intervention, and educational services.
• FSI Connect (Family Services Initiative) Family Services Initiative prevention program providing wrap-around support services to meet families' basic needs and help them become self-sufficient, including food, transportation, housing, and employment assistance.
• System Navigation Family-driven program offering free services funded by the Juvenile Welfare Board, providing screening, assessment, case management, and mental health service access including individual, group, and family outpatient services.
• Building Strong Families Long-term housing stabilization program partnership with United Way of Suncoast, focusing on minimizing school moves, financial education, and providing assistance with transportation, childcare, employment, housing, utilities, and food.

Quantifiable outcome

• 98% success rate for FSI Family programs
• +4 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Central Florida Behavioral Health NetworkcoreStrategic or Co-development PartnerManages Department of Children and Families funding for mental health services. Primary managed care organization overseeing Eleos's government-funded programs.
• Pinellas County Human ServicescoreStrategic or Co-development PartnerCounty government partner supporting community behavioral health initiatives and services.
• BayCare Health SystemscoreStrategic or Co-development PartnerHealthcare system partner providing collaborative behavioral health services and referrals.
• United Way of SuncoastcoreStrategic or Co-development PartnerPartnership through Building Strong Families program and co-located Community Navigators at United Way Resource Centers (CPRC and GWRC).
• Gulfcoast Jewish Family Community ServicescoreStrategic or Co-development PartnerCollaborative partner in System Navigation program, working together to assist families with resource management and service linkage.
• CareerSource PinellasminorStrategic or Co-development PartnerCommunity partner providing employment services and resources to families served through FSI programs.
• Pinellas Integrated Care AlliancecoreStrategic or Co-development PartnerLeads the PIC Team supporting individuals referred by Pinellas County Sheriff's Office, providing comprehensive coordination for those with complex behavioral health needs.
• Florida KidCarecoreChannel Partner/ Reseller/ DistributorStatewide health care plan for children; BNet program provides behavioral health services to children enrolled through Florida KidCare Inc.
• Pinellas County Sheriff's OfficecoreStrategic or Co-development PartnerConducts referrals and screenings for PIC Team; law enforcement partnership for crisis response and behavioral health diversion programs.
• Campbell Park and Greenwood United Way Resource CenterscoreChannel Partner/ Reseller/ DistributorOn-site co-located Community Navigators providing drop-in wrap-around support and resource linkages to community members.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Aspire Health Partners: Central Florida-based nonprofit behavioral health provider offering crisis stabilization, substance abuse treatment, and community mental-health services. Directly comparable to Eleos in Florida geography, 24/7 crisis stabilization model, Baker/Marchman Act receiving facility operations, and managed-care/grant funding mix.
• Directions for Living: Clearwater, FL-based nonprofit behavioral health and child-welfare provider serving Pinellas County. Directly comparable to Eleos in geography (overlapping Pinellas County), service mix (mental-health counseling, case management, child and family services), and funding model (government grants, managed care, philanthropy).
• Henderson Behavioral Health: South Florida-based nonprofit behavioral health organization providing crisis stabilization, outpatient mental health, and supportive housing. Comparable to Eleos as a Florida nonprofit operating Baker Act receiving facilities with CARF accreditation and similar DCF/managed-care funding.
• Suncoast Center, Inc. Florida-based nonprofit behavioral health organization delivering outpatient mental health, substance use, and crisis services. Comparable to Eleos in nonprofit status, Florida geographic footprint, managed-care reimbursement model, and CARF-accredited service delivery.

Broad incumbents

• 988 Suicide & Crisis Lifeline: Federally funded national 24/7 crisis hotline network administered by SAMHSA and Vibrant Emotional Health. Comparable to Eleos's suicide prevention hotline operation as the broader ecosystem Eleos plugs into; competes for the same crisis-call demand and shapes funding flows for local crisis centers.
• BayCare Behavioral Health: Behavioral health arm of BayCare Health System, a large Florida hospital system that is also a named Eleos partner. Comparable to Eleos as a Florida-based provider of inpatient and outpatient behavioral health, crisis services, and integrated physical-behavioral care, though operating from a healthcare-system platform rather than as a freestanding nonprofit.
• Centerstone: One of the largest U.S. nonprofit behavioral health providers, operating across multiple states with crisis services, outpatient care, and community programs. Comparable to Eleos as a scaled CARF-accredited nonprofit crisis-care provider, though much larger and geographically diversified.

Others

• Mental Health America: National nonprofit community mental-health advocacy and direct-services organization with a national network of affiliates. Comparable to Eleos as a peer nonprofit operating in the behavioral-health space with similar CARF-aligned service philosophy, though operating at an advocacy/federal-policy scale rather than a direct service delivery scale.
• Central Florida Behavioral Health Network (CFBHN): Managing entity that oversees DCF behavioral-health funding in the Central Florida region, including Pinellas County. Comparable to Eleos as the principal payer/managed-care network governing much of Eleos's government revenue, and adjacent peer in coordinating community mental-health services across overlapping Florida counties.

Emerging players

• Crisis Text Line: National nonprofit providing 24/7 text-based crisis intervention. Comparable to Eleos's suicide prevention hotline as a scaled, technology-enabled crisis-intervention channel serving overlapping populations, though operating nationally via a digital modality rather than a county-anchored community model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ELEOSWELLNESS
• Facebookfacebook.com/eleoswellnessfl
• LinkedInlinkedin.com/company/eleoswellness
• Instagraminstagram.com/eleoswellness

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eleos Wellness & Support