What RxTran does

RxTran is a US-based pharmacy language services provider and a wholly-owned subsidiary of Language Scientific Inc., founded in August 2009 and headquartered at 100 Crescent Rd, Suite 3A, Needham, Massachusetts. The company focuses exclusively on serving Limited English Proficiency (LEP) patients in US retail pharmacies, providing prescription label translation, on-demand phone interpreting, website localization, and multilingual patient education content. Its core product, Patient Instruction SIG Translation, uses a patent-pending "Transduction" matching algorithm that pairs pharmacist-entered free-text SIG codes and abbreviations against a database of more than one million pre-translated phrases validated by bilingual pharmacist-translators through a five-step quality control process, delivering translations in 26 written languages and on-demand phone interpreting in 150+ languages via the ASKnetwork of 3,200+ interpreters. The platform is HIPAA-compliant, ISO 9001/17100/27001 certified, GDPR-compliant, and protected by U.S. Patent No. 11,836,454, with a $5 million accuracy guarantee per translation.

RxTran distributes its services through two principal channels: direct web subscriptions accessed by individual pharmacies, and an XML-based API embedded inside 12+ pharmacy management systems including McKesson Pharmaserv, QS/1, Rx30, PDX EPS, En-Vision, and ScriptPro. Revenue is generated through a hybrid subscription model combined with pay-per-use billing for written translations and per-second billing for phone interpreting. The customer base spans enterprise retail and grocery pharmacy chains (Meijer, Wegmans, Costco, A&P) reached via direct sales, plus a long tail of independent and mid-market pharmacies accessed through PMS channel partners. The company also extends its content surface through a partnership with Elsevier Gold Standard, providing MEDcounselor Consumer Medication Information in 14-20 languages.

The company is positioned as the only pharmacy language services provider satisfying all requirements of New York's SafeRx legislation, with explicit compliance alignment to state mandates in California, Oregon, Washington (ESHB 1852, August 2025), and federal Section 1557 of the Affordable Care Act. Recent strategic activity includes chain-wide enterprise wins with Wegmans (October 2025, 100+ locations) and Meijer (November 2025), proprietary data reports documenting double-digit to triple-digit growth in translation demand for Burmese, Afrikaans, and Spanish in specific US regions, and active regulatory positioning as additional states adopt pharmacy language access laws. The company operates without external institutional funding as a privately held subsidiary of Language Scientific Inc.

Name

RxTran

Legal name

RxTran Inc.

Website

https://rxtran.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

RxTran is a US pharmacy language services subsidiary of Language Scientific Inc. that delivers patented prescription SIG translation, on-demand phone interpreting, and multilingual patient education content to retail pharmacies and PMS integrators serving Limited English Proficiency patients.

Ownership category

akta.pro rank

Product category

Pharmacy Language Services / Healthcare Translation SaaS

NAICS

Translation and Interpretation Services (541930), Custom Computer Programming Services (541511)

akta.pro primary industry

ePrescribing & Medication Workflow Platforms (EPCS, formulary, prior auth, med history) (HLALAIAD)

akta.pro secondary industries

Medication Adherence & Therapy Management Platforms (refills, reminders, MTM) (HLALAIAG), Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)

Keywords

• Prescription label translation
• Pharmacy language services
• Multilingual SIG translation
• Pharmacy phone interpreting
• Healthcare language access

Headquarters

HQ city

Medford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription for SIG Translation: Monthly subscription model providing access to RxTran's online library of pre-translated prescription drug label information (SIGs, auxiliary warning labels, patient education sheets). Pharmacies access translations on a pay-only-for-what-you-use basis. The subscription can be delivered via web or integrated through pharmacy management system partners.
2. On-Demand Phone Interpreting: Pay-per-use model for phone interpreting services. Pharmacists dial a toll-free number, provide account number and language pair, and are connected to interpreters within seconds. Billing is per-second with no monthly fees, minimum usage, or setup costs.
3. Website Translation Services: Custom pharmacy website translation and localization services in over 255 languages. Pricing quoted per project based on content volume and complexity.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

RxTran provides a cloud-based SaaS platform that translates prescription drug labels (Patient Instructions/SIGs), auxiliary warning labels, and patient education materials into 26 languages for retail pharmacies, using its patented Transduction technology to match pharmacist-entered free-text SIGs against a database of over 1 million pre-translated phrases. The service is delivered via direct web subscription or XML-based API integration with pharmacy management systems, and is supplemented by 24/7 on-demand phone interpreting in 150+ languages and pharmacy website translation and localization services.

Product overview

RxTran offers a unified suite of pharmacy language solutions centered on its patented SIG Translation software, which uses patent-pending 'Transduction' technology to match pharmacist-entered prescription instructions against a database of tens of thousands of pre-translated phrases validated by bilingual pharmacists. The core Patient Instruction SIG Translation product integrates with pharmacy management systems via XML-based API to print translated directions directly onto prescription labels in 26 languages. The suite is supplemented by On-Demand Phone Interpreting (150+ languages, 24/7), Pharmacy Website Translation (255+ languages), and Elsevier Gold Standard patient education materials (20 languages). Services are delivered via subscription on a pay-per-use model and are HIPAA-compliant.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Instruction SIG Translation Cloud-based SaaS product that translates prescription Patient Instructions (SIGs) and Auxiliary Warning Labels into 26 languages. Pharmacists enter free-text or SIG code abbreviations (e.g., bid, po, q34h) into their pharmacy management system, and RxTran matches and prints translated directions directly onto prescription container labels.
• On-Demand Phone Interpreting 24/7 phone interpreting service connecting pharmacists to over 3,200 trained medical interpreters fluent in 150+ languages via a toll-free number, with HIPAA-compliant confidentiality and per-second billing.
• Pharmacy Website Translation and Localization Translation and localization of pharmacy websites into over 255 languages, including content translation, layout localization, image adaptation, color cultural analysis, and functional QA testing, priced per project.
• Medical Translation Services Custom medical translation services for pharmaceutical companies, biotech, medical devices, and clinical research organizations, delivered by parent company Language Scientific with ISO 9001, ISO 17100, and ISO 27001 certified quality management.
• Elsevier Gold Standard MEDcounselor Integration Partnership product delivering Consumer Medication Information (CMI) and drug information monographs in up to 20 native languages, allowing pharmacists to provide essential information in patients' native languages via the MEDcounselor platform.
• Linguistic Competency Testing for Pharmacy Employees Certification service testing pharmacy staff competency in communicating prescription drug information effectively in specific foreign languages for direct patient communication in pharmacy settings.

Quantifiable outcome

• 22% of all hospitalizations are a direct result of patient non-adherence to prescription medications
• +4 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability2 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• McKesson PharmaservcoreTechnology or Integration · 25 October 2016Partnership announced October 25, 2016. McKesson's Pharmaserv pharmacy management software integrates with RxTran to help pharmacies communicate prescription and drug safety information to LEP customers. This integration grants Pharmaserv access to RxTran's database of foreign language drug instructions to print directly onto prescription labels.
• Health Business Systems (HBS)coreTechnology or Integration · 9 July 2012Partnership announced July 9, 2012. HBS enhanced its RxAXIS pharmacy software system through partnership with RxTran. HBS now offers direct API integration with RxTran, allowing pharmacists to access translated prescription instructions (SIGs) and print multilingual SIGs directly onto prescription labels without leaving their HBS pharmacy management software.
• Gold Standard/ElseviercoreTechnology or IntegrationPartnership to deliver comprehensive prescription drug information in 14 native languages. Elsevier/Gold Standard offers RxTran-powered MEDcounselor allowing pharmacists to provide essential information in patients' native languages including Directions for Use and Auxiliary Warning Labels.
• QS/1coreTechnology or IntegrationPartnership announced October 9, 2013. QS/1 offers RxTran's prescription translation software through their pharmacy customers. Delivered as a Software-as-a-Service application, RxTran allows QS/1 pharmacies to provide written prescription translations to LEP customers.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• CyraCom: Specializes in healthcare and pharmacy interpretation, providing on-demand phone and video interpreting in 200+ languages. CyraCom competes most directly with RxTran's interpreting offering and serves many of the same retail pharmacy and health system customers.
• Language Services Associates (LSA): Provides interpretation, translation and localization services including telephonic interpreting for healthcare organizations. Comparable to RxTran as a healthcare-focused language services vendor.
• Propio Language Services: On-demand phone and video interpreting provider with a large network of medical interpreters, including pharmacy and LEP coverage. Competes directly with RxTran's ASKnetwork on-demand interpreting service for healthcare buyers.
• AMN Healthcare Language Services (Stratus Video): AMN Healthcare's language services division (built on Stratus Video) provides medical interpreting to hospitals and increasingly to outpatient and pharmacy settings. Comparable to RxTran's healthcare-focused interpreting value proposition.
• LanguageLine Solutions: Largest U.S. provider of interpretation and translation services, including a significant pharmacy and healthcare interpreting practice. Directly comparable to RxTran's phone interpreting and written translation offerings, with broader language coverage and a much larger sales footprint.

Broad incumbents

• Lionbridge: Large-scale translation and interpreting services company with a dedicated life sciences and healthcare practice. Comparable to RxTran's adjacent medical translation and interpreting capabilities, though broader in scope and customer base.
• Welocalize: Translation, localization and interpreting services firm serving regulated industries including life sciences and healthcare. Overlaps with RxTran's broader medical translation, ISO-certified quality positioning and multilingual content capabilities.
• TransPerfect: Global leader in translation and localization including life sciences and healthcare. TransPerfect is the parent of Language Scientific competitor peers and competes broadly across RxTran's adjacent medical translation and website localization offerings.

Others

• Elsevier (Gold Standard Drug Information): RxTran's existing drug information partner (Gold Standard/MEDcounselor). Comparable as an adjacent drug content vendor serving the same pharmacy customers; included as an ecosystem/partner peer rather than direct competitor.

Emerging players

• Boostlingo: Cloud-based interpreting platform with on-demand phone, video and remote simultaneous interpretation. Boostlingo overlaps with RxTran's ASKnetwork model and targets healthcare and business customers needing scalable interpreter access.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/rxtran
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/rxtran

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RxTran