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American Public Media Group

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uuid006glyb

Namestring
American Public Media Group
Legal namestring
American Public Media Group
Company typeenum
Private
Founded yearint
1987
Descriptiontext

American Public Media Group (APMG) is a tax-exempt, 501(c)(3) nonprofit parent support organization headquartered at The Kling Public Media Center in Saint Paul, Minnesota. APMG provides administrative, financial, and human resources services to three supported public media entities: American Public Media® (the largest producer and distributor of classical music programming in the United States, reaching approximately 1,000 local public radio stations and 16 million weekly listeners through award-winning national programs including Marketplace, The Splendid Table, Brains On! Universe, and APM Reports), Minnesota Public Radio® (45 stations serving over one million weekly listeners via three broadcast services — MPR News, YourClassical MPR, and The Current®), and Southern California Public Radio™ (operator of KPCC 89.3 FM, KUOR 89.1 FM, and KPCV 90.3 FM, reaching 800,000 weekly listeners and holding more than 200 journalistic honors). APMG also operates Public Radio Market under license from American Public Media and supports APM Studios for podcast content.

APMG's core operations span broadcast radio distribution, podcast and digital audio production, corporate underwriting sales, and member/listener fundraising. Distribution is channeled through approximately 1,000 affiliated public radio stations via APM Distribution, with content delivered across analog broadcast, digital streaming, and on-demand podcast platforms. Revenue is generated through three primary streams: member/listener contributions, corporate underwriting agreements reaching approximately 17 million first-class listeners, and foundation and government grants. The organization has 501–1,000 employees across its headquarters in Saint Paul and a Southern California office in Los Angeles.

In 2026, APMG co-founded Public Media Infrastructure (PMI) alongside the National Federation of Community Broadcasters, New York Public Radio, PRX, and Station Resource Group, with a five-year $47 million grant from the Corporation for Public Broadcasting. PMI is chartered to modernize technology infrastructure for more than 1,300 U.S. public media stations, replacing legacy satellite-based content distribution with digital delivery systems and shared technology platforms. PMI is jointly controlled (rather than wholly owned by APMG) and has appointed Jeannie Ericson as its inaugural CEO effective August 3, 2026. This initiative marks a strategic extension of APMG's role from station operator to infrastructure steward within the broader U.S. public media ecosystem.

Short descriptiontext

American Public Media Group is a Saint Paul, Minnesota-based 501(c)(3) nonprofit parent organization that supports American Public Media, Minnesota Public Radio, and Southern California Public Radio, collectively reaching over 17 million weekly listeners across approximately 1,000 U.S. public radio stations.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
501–1,000
akta.pro rankint
HeadquartersSaint Paul, United States
HQ citystring
Saint Paul
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices2 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
public radio broadcasting, podcast production, broadcast distribution services, nonprofit media organization, underwriting sponsorships
Industry3 codes
1National Public Radio Networks & Member Stations (NPR-style)
CodeMPABADABPrimaryYes
2Public Media Digital Platforms & Streaming (Apps, On-demand, Podcasts)
CodeMPABADAGPrimaryNo
3Public Broadcasting Production Units & Studios (In-house/Member)
CodeMPABADAFPrimaryNo
NAICS code1 code
  • Radio Broadcasting Stations51611
SIC code1 code
  • Radio Broadcasting Stations4832
Product category
Public Radio Broadcasting
Social media profiles1 record
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model3 records
1Member/Listener Support
TypeSubscription Recurring
Description

Member-supported public radio model where listeners contribute financially to support operations and programming.

americanpublicmediagroup.org
2Underwriting/Sponsorships
TypeAdvertising
Description

Corporate underwriting agreements where sponsors reach engaged public radio audiences. APM delivers approximately 17 million first-class listeners interested in world events, business, food, money, books, classical music, and lifestyle content.

americanpublicmediagroup.org
3Foundation and Government Grants
TypeManaged Services
Description

APMG and its initiatives receive funding from foundations such as the Corporation for Public Broadcasting (CPB), which provided a $47 million grant to Public Media Infrastructure for technology modernization.

citybiz.co
Marketing channels3 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components6 values
Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others
GTM typeB2B and B2C
B2B and B2C
Offering typeServices
Services
Brand1 of 3 records shown
1APM Studios
Description

Where curious voices gather, share stories, and realize community. Legacy in broadcast radio, present in podcasts, with focus on meeting audience where they are.

americanpublicmediagroup.org
+2 more records
Core offering1 text field

American Public Media Group is a tax-exempt, nonprofit parent support organization that produces and distributes public radio programming, podcasts, and digital content through its subsidiaries American Public Media®, Minnesota Public Radio®, and Southern California Public Radio™. APMG provides administrative, financial, and human resources services to its supported public media organizations and reaches approximately 16 million weekly listeners through ~1,000 affiliated stations. It also offers APM Distribution services to stations, APM Underwriting for sponsors, and operates Public Radio Market under license.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

American Public Media Group (APMG) is a nonprofit parent support organization that operates a portfolio of public media brands. It is not a single unified product but rather an umbrella organization supporting three core radio networks: American Public Media® (the largest producer/distributor of classical music programming in the US, reaching 16 million weekly listeners on ~1,000 stations), Minnesota Public Radio® (45 stations, 1+ million weekly listeners, with MPR News, YourClassical MPR, and The Current® services), and Southern California Public Radio™ (3 FM stations, 800,000 weekly listeners). APMG also operates APM Studios for podcast content, APM Distribution for station services, APM Underwriting for sponsorships, and Public Radio Market. The organization provides administrative, financial, and human resources services to strengthen its supported organizations.

Product and service1 record
1American Public Media®
Scale indicator5 records

Each record includes

Type, Value, Description, Source

Partnership5 partners
Strategic tierFlagshipTypeStrategic or Co-development Partner
Description

PMI was established by APMG, National Federation of Community Broadcasters, New York Public Radio, PRX, and Station Resource Group to modernize technology infrastructure for public media stations. PMI launched with a five-year $47 million grant from Corporation for Public Broadcasting to replace legacy satellite-based content distribution with digital delivery systems and implement shared technology platforms.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Co-founding partner of Public Media Infrastructure, working to modernize technology for community broadcasters.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Co-founding partner of Public Media Infrastructure, collaborating on public media technology modernization.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Co-founding partner of Public Media Infrastructure, contributing to public media technology and content distribution innovation.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Co-founding partner of Public Media Infrastructure, supporting public media station technology modernization efforts.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
TypeOthers
Description

iHeartMedia is the largest U.S. commercial radio broadcaster and a major podcast distributor. It is an ecosystem adjacent peer — competing for listener time and advertiser spend — but operates on a commercial rather than nonprofit model.

TypeDirect peer
Description

NPR is the flagship national public radio network and the most direct comparable to APMG's American Public Media subsidiary. Both produce and distribute nationally syndicated programming to hundreds of member stations under the public broadcasting model.

TypeDirect peer
Description

PRX is a public radio content distribution and podcast platform and a co-founding PMI partner. It operates a marketplace and distribution network comparable to APM Distribution and APM Studios.

TypeBroad incumbent
Description

PBS is the national television counterpart to NPR in the U.S. public broadcasting system. It is a broad incumbent in the same public-media nonprofit ecosystem with a comparable member-station model, though its focus is television rather than radio.

TypeBroad incumbent
Description

BBC is a publicly funded national broadcaster with extensive radio operations (BBC Radio). Comparable as a large-scale, trust-driven public broadcaster, though it operates under a different (license-fee) funding model and serves the U.K. market.

TypeOthers
Description

CPB is the federal funding entity for U.S. public broadcasting. It is the primary grantmaker to APMG and the entire public radio ecosystem, making it a critical funder and ecosystem enabler rather than a direct competitor.

TypeDirect peer
Description

WGBH is a large public broadcaster producing national radio and TV programming (e.g., Frontline, American Experience). Comparable to APMG in producing nationally distributed public media content from a major-market nonprofit base.

TypeDirect peer
Description

KQED is a major Bay Area public broadcasting organization operating radio and television stations. It is a direct comparable in operating model, scale of local public radio stations, and nonprofit membership-supported structure.

TypeDirect peer
Description

New York Public Radio operates WNYC and WQXR, serving a major metro market with news and classical music. It is also a co-founding partner of Public Media Infrastructure alongside APMG, making it directly comparable in scale and strategy.

TypeRegional player
Description

CBC/Radio-Canada is Canada's national public broadcaster with a significant radio network (CBC Radio One, CBC Music). Comparable as a Crown corporation operating public radio stations and national programming, though it serves a different geography.

Market position
Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers2 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment2 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles12 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries4 records

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

American Public Media Group

Public Radio Broadcastingamericanpublicmediagroup.org

American Public Media Group is a Saint Paul, Minnesota-based 501(c)(3) nonprofit parent organization that supports American Public Media, Minnesota Public Radio, and Southern California Public Radio, collectively reaching over 17 million weekly listeners across approximately 1,000 U.S. public radio stations.

What American Public Media Group does

American Public Media Group (APMG) is a tax-exempt, 501(c)(3) nonprofit parent support organization headquartered at The Kling Public Media Center in Saint Paul, Minnesota. APMG provides administrative, financial, and human resources services to three supported public media entities: American Public Media® (the largest producer and distributor of classical music programming in the United States, reaching approximately 1,000 local public radio stations and 16 million weekly listeners through award-winning national programs including Marketplace, The Splendid Table, Brains On! Universe, and APM Reports), Minnesota Public Radio® (45 stations serving over one million weekly listeners via three broadcast services — MPR News, YourClassical MPR, and The Current®), and Southern California Public Radio™ (operator of KPCC 89.3 FM, KUOR 89.1 FM, and KPCV 90.3 FM, reaching 800,000 weekly listeners and holding more than 200 journalistic honors). APMG also operates Public Radio Market under license from American Public Media and supports APM Studios for podcast content.

APMG's core operations span broadcast radio distribution, podcast and digital audio production, corporate underwriting sales, and member/listener fundraising. Distribution is channeled through approximately 1,000 affiliated public radio stations via APM Distribution, with content delivered across analog broadcast, digital streaming, and on-demand podcast platforms. Revenue is generated through three primary streams: member/listener contributions, corporate underwriting agreements reaching approximately 17 million first-class listeners, and foundation and government grants. The organization has 501–1,000 employees across its headquarters in Saint Paul and a Southern California office in Los Angeles.

In 2026, APMG co-founded Public Media Infrastructure (PMI) alongside the National Federation of Community Broadcasters, New York Public Radio, PRX, and Station Resource Group, with a five-year $47 million grant from the Corporation for Public Broadcasting. PMI is chartered to modernize technology infrastructure for more than 1,300 U.S. public media stations, replacing legacy satellite-based content distribution with digital delivery systems and shared technology platforms. PMI is jointly controlled (rather than wholly owned by APMG) and has appointed Jeannie Ericson as its inaugural CEO effective August 3, 2026. This initiative marks a strategic extension of APMG's role from station operator to infrastructure steward within the broader U.S. public media ecosystem.

American Public Media Group firmographics

Firmographics
Name
American Public Media Group
Legal name
American Public Media Group
Website
https://americanpublicmediagroup.org
Company type
Private
Founded year
1987
Operating status
Operating
Headcount range
501–1,000 employees
Short description
American Public Media Group is a Saint Paul, Minnesota-based 501(c)(3) nonprofit parent organization that supports American Public Media, Minnesota Public Radio, and Southern California Public Radio, collectively reaching over 17 million weekly listeners across approximately 1,000 U.S. public radio stations.
Ownership category
akta.pro rank

American Public Media Group industry classification

Industry
Product category
Public Radio Broadcasting
NAICS
Radio Broadcasting Stations (51611)
SIC
Radio Broadcasting Stations (4832)
akta.pro primary industry
National Public Radio Networks & Member Stations (NPR-style) (MPABADAB)
akta.pro secondary industries
Public Media Digital Platforms & Streaming (Apps, On-demand, Podcasts) (MPABADAG), Public Broadcasting Production Units & Studios (In-house/Member) (MPABADAF)

Keywords

  • Public radio broadcasting
  • Podcast production
  • Broadcast distribution services
  • Nonprofit media organization
  • Underwriting sponsorships

Where American Public Media Group is headquartered

Location

Headquarters

HQ city
Saint Paul
HQ country
United States
HQ region
North America

Offices2 records

Markets served

American Public Media Group business model

Business model
GTM type
B2B and B2C
Offering type
Services
Cost components
Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

  1. Member/Listener Support: Member-supported public radio model where listeners contribute financially to support operations and programming.
  2. Underwriting/Sponsorships: Corporate underwriting agreements where sponsors reach engaged public radio audiences. APM delivers approximately 17 million first-class listeners interested in world events, business, food, money, books, classical music, and lifestyle content.
  3. Foundation and Government Grants: APMG and its initiatives receive funding from foundations such as the Corporation for Public Broadcasting (CPB), which provided a $47 million grant to Public Media Infrastructure for technology modernization.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

American Public Media Group product offering

Product offering

Core offering

American Public Media Group is a tax-exempt, nonprofit parent support organization that produces and distributes public radio programming, podcasts, and digital content through its subsidiaries American Public Media®, Minnesota Public Radio®, and Southern California Public Radio™. APMG provides administrative, financial, and human resources services to its supported public media organizations and reaches approximately 16 million weekly listeners through ~1,000 affiliated stations. It also offers APM Distribution services to stations, APM Underwriting for sponsors, and operates Public Radio Market under license.

Product overview

American Public Media Group (APMG) is a nonprofit parent support organization that operates a portfolio of public media brands. It is not a single unified product but rather an umbrella organization supporting three core radio networks: American Public Media® (the largest producer/distributor of classical music programming in the US, reaching 16 million weekly listeners on ~1,000 stations), Minnesota Public Radio® (45 stations, 1+ million weekly listeners, with MPR News, YourClassical MPR, and The Current® services), and Southern California Public Radio™ (3 FM stations, 800,000 weekly listeners). APMG also operates APM Studios for podcast content, APM Distribution for station services, APM Underwriting for sponsorships, and Public Radio Market. The organization provides administrative, financial, and human resources services to strengthen its supported organizations.

Differentiator

Problem solved

Functional benefit

Brands

  • APM Studios: Where curious voices gather, share stories, and realize community. Legacy in broadcast radio, present in podcasts, with focus on meeting audience where they are.
  • APM Distribution
  • APM Underwriting

Products and services

  • American Public Media®

Companies that use American Public Media Group

Customer profile

Named customers2 records

Segments2 records

Ideal customer profiles3 records

American Public Media Group technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

American Public Media Group partnerships and signals

Strategic signal

Partnerships

Five partnerships are on record, tiered flagship and core.

  • Public Media Infrastructure (PMI)flagshipStrategic or Co-development PartnerPMI was established by APMG, National Federation of Community Broadcasters, New York Public Radio, PRX, and Station Resource Group to modernize technology infrastructure for public media stations. PMI launched with a five-year $47 million grant from Corporation for Public Broadcasting to replace legacy satellite-based content distribution with digital delivery systems and implement shared technology platforms.
  • National Federation of Community BroadcasterscoreStrategic or Co-development PartnerCo-founding partner of Public Media Infrastructure, working to modernize technology for community broadcasters.
  • New York Public RadiocoreStrategic or Co-development PartnerCo-founding partner of Public Media Infrastructure, collaborating on public media technology modernization.
  • PRX (Public Radio Exchange)coreStrategic or Co-development PartnerCo-founding partner of Public Media Infrastructure, contributing to public media technology and content distribution innovation.
  • Station Resource GroupcoreStrategic or Co-development PartnerCo-founding partner of Public Media Infrastructure, supporting public media station technology modernization efforts.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

American Public Media Group competitors and assessment

Company assessment

Others

  • iHeartMedia: iHeartMedia is the largest U.S. commercial radio broadcaster and a major podcast distributor. It is an ecosystem adjacent peer — competing for listener time and advertiser spend — but operates on a commercial rather than nonprofit model.
  • Corporation for Public Broadcasting (CPB): CPB is the federal funding entity for U.S. public broadcasting. It is the primary grantmaker to APMG and the entire public radio ecosystem, making it a critical funder and ecosystem enabler rather than a direct competitor.

Direct peers

  • NPR (National Public Radio): NPR is the flagship national public radio network and the most direct comparable to APMG's American Public Media subsidiary. Both produce and distribute nationally syndicated programming to hundreds of member stations under the public broadcasting model.
  • PRX (Public Radio Exchange): PRX is a public radio content distribution and podcast platform and a co-founding PMI partner. It operates a marketplace and distribution network comparable to APM Distribution and APM Studios.
  • WGBH (Boston): WGBH is a large public broadcaster producing national radio and TV programming (e.g., Frontline, American Experience). Comparable to APMG in producing nationally distributed public media content from a major-market nonprofit base.
  • KQED: KQED is a major Bay Area public broadcasting organization operating radio and television stations. It is a direct comparable in operating model, scale of local public radio stations, and nonprofit membership-supported structure.
  • New York Public Radio (WNYC): New York Public Radio operates WNYC and WQXR, serving a major metro market with news and classical music. It is also a co-founding partner of Public Media Infrastructure alongside APMG, making it directly comparable in scale and strategy.

Broad incumbents

  • PBS (Public Broadcasting Service): PBS is the national television counterpart to NPR in the U.S. public broadcasting system. It is a broad incumbent in the same public-media nonprofit ecosystem with a comparable member-station model, though its focus is television rather than radio.
  • BBC (British Broadcasting Corporation): BBC is a publicly funded national broadcaster with extensive radio operations (BBC Radio). Comparable as a large-scale, trust-driven public broadcaster, though it operates under a different (license-fee) funding model and serves the U.K. market.

Regional players

  • CBC/Radio-Canada: CBC/Radio-Canada is Canada's national public broadcaster with a significant radio network (CBC Radio One, CBC Music). Comparable as a Crown corporation operating public radio stations and national programming, though it serves a different geography.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

American Public Media Group social profiles

Digital presence

American Public Media Group financial estimates

Financial estimate

Revenue estimate

Valuation estimate

American Public Media Group leadership team

Management profile

Number of profiles

Profiles12 records

American Public Media Group subsidiaries and ownership

Company hierarchy

Subsidiaries4 records

American Public Media Group funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

American Public Media Group M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about American Public Media Group

What does American Public Media Group do?

American Public Media Group is a tax-exempt, nonprofit parent support organization that produces and distributes public radio programming, podcasts, and digital content through its subsidiaries American Public Media®, Minnesota Public Radio®, and Southern California Public Radio™. APMG provides administrative, financial, and human resources services to its supported public media organizations and reaches approximately 16 million weekly listeners through ~1,000 affiliated stations. It also offers APM Distribution services to stations, APM Underwriting for sponsors, and operates Public Radio Market under license.

Is American Public Media Group a public or private company?

American Public Media Group is a private company. It is classified as nonprofit foundation owned and is currently operating.

When was American Public Media Group founded?

American Public Media Group was founded in 1987. It employs 501 to 1,000 people.

Where is American Public Media Group based?

American Public Media Group is headquartered in Saint Paul, United States, in the North America region.

How does American Public Media Group make money?

Three revenue lines are on record. Member/Listener Support is the primary driver. The others are underwriting/Sponsorships and foundation and Government Grants.

Who are American Public Media Group's main competitors?

Others on record are iHeartMedia and Corporation for Public Broadcasting (CPB). Direct peers are NPR (National Public Radio), PRX (Public Radio Exchange), WGBH (Boston), KQED and New York Public Radio (WNYC). Broad incumbents are PBS (Public Broadcasting Service) and BBC (British Broadcasting Corporation). CBC/Radio-Canada is listed as a regional player.

Does American Public Media Group have an API?

No public API is recorded for American Public Media Group.

What industry is American Public Media Group in?

American Public Media Group's product category is Public Radio Broadcasting. Its primary akta.pro industry code is MPABADAB, National Public Radio Networks & Member Stations (NPR-style), with a secondary code of MPABADAG, Public Media Digital Platforms & Streaming (Apps, On-demand, Podcasts). Its NAICS code is 51611 and its SIC code is 4832.

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Live signals
RadioinkPMI Pins Public Media Tech Strategist As Its Inaugural CEOPublic Media Infrastructure (PMI) has appointed Jeannie Ericson as its inaugural CEO, effective August 3. The organization was established by a consortium of public media entities including American Public Media Group and PRX, supported by a $47 million grant from the Corporation for Public Broadcasting to modernize distribution infrastructure for over 1,300 stations.APM ReportsNews Ethics GuidelinesAmerican Public Media Group has updated its News Ethics Guidelines to establish professional standards for APM Reports journalists, focusing on integrity, transparency, and conflict of interest management. The revised document introduces specific protocols regarding the use of Generative Artificial Intelligence in journalism and outlines strict rules for financial disclosures and outside activities. These measures aim to maintain public trust and ensure independent, fact-based reporting amidst evolving media landscapes.GlennelsonBeyond the Platform: Pennant Makes Video Streaming Personal — Glen Nelson Center at American Public Media GroupThe Glen Nelson Center at American Public Media Group (APMG) has made a Horizon Fund investment in Minneapolis-based Pennant, marking the first institutional funding for the video streaming technology company. Pennant provides a platform allowing performing artists to create custom-branded subscription channels to connect directly with fans and generate recurring revenue, bypassing third-party platforms like YouTube. APMG is also utilizing Pennant’s service as part of its digital transformation initiative by launching channels for five artists featured on its classical music program.PR NewswireJean Taylor Named President & CEO of American Public Media GroupAmerican Public Media Group's Board of Trustees has appointed Jean Taylor as President and Chief Executive Officer, effective August 23, 2021, succeeding Jon McTaggart who stepped down after nearly 10 years. Taylor, the first woman to lead the organization, brings extensive leadership experience including serving as President and CEO of Taylor Corporation from 2001 to 2010 and most recently as chair of the Board of Star Tribune Media, where she guided the organization through significant digital transformation. APMG, the largest station-based public radio organization in the U.S., produces and distributes programming including BBC World Service and Marketplace through approximately 1,000 public radio stations reaching nearly 17 million listeners weekly.GlobeNewswireAmerican Public Media Group Uses NewVoiceMedia to Dial Up Service Quality With Dynamic Call RoutingAmerican Public Media Group deployed NewVoiceMedia's ContactWorld for Service to enhance customer service across its 49 public radio stations. The platform provides dynamic call routing and Salesforce integration to route calls efficiently. The solution aims to improve customer experience for inbound and outbound traffic.GlobeNewswireAmerican Public Media Group Uses NewVoiceMedia to Dial Up Service Quality With Dynamic Call RoutingAmerican Public Media Group deployed NewVoiceMedia's ContactWorld for Service to route inbound calls to appropriate agents. The system uses dynamic call routing and Salesforce integration to improve customer service. APMG operates 49 public radio stations across five U.S. states.