Travelers Aid Society of Greater New Orleans

What Travelers Aid Society of Greater New Orleans does

Travelers Aid Society of Greater New Orleans is a 501(c)(3) nonprofit organization founded in 1908 (with its movement dating to 1851) that delivers homelessness prevention and intervention services across the Greater New Orleans metropolitan area from a single headquarters at 1530 Gravier Street, co-located inside the City of New Orleans Community Resource and Referral Center. Its service portfolio comprises seven core programs — Journey Home Permanent Supportive Housing, Unsheltered Permanent Supportive Housing, Outreach Case Management, LEAD (Law Enforcement Assisted Diversion), Coordinated Entry, SOAR Specialist, and Critical Time Intervention — plus crisis-intervention counseling, rapid re-entry housing, and homeless-prevention rental and utility assistance. Clients served are homeless individuals and families, people at risk of homelessness, and stranded travelers; all services are delivered free of charge regardless of background.

The organization operates without proprietary technology, relying on a standard website platform with case management functionality for client tracking and program delivery; no AI, APIs, mobile applications, or distinguishing technical assets are disclosed. Deliveries occur through walk-in office hours (Monday–Friday), neighborhood street outreach, Housing Navigator–driven coordinated entry, and law-enforcement diversion embedded with NOPD's Homeless Outreach Team.

Travelers Aid Society generates no commercial revenue. Its funding model is a three-stream nonprofit model: (1) individual donations (one-time and recurring, via mail, PayPal, and impact-tiered ask ladders from $6 to $800), (2) foundation and corporate grants from entities such as the Keller Family Foundation, RosaMary Foundation, Baptist Community Ministries, and United Way, and (3) government contracts and public funding from the City of New Orleans Community Development, NOLA Health Department, State of Louisiana, Downtown Development District, and French Market Corporation. Marketing and donor acquisition are conducted through the website, Facebook, Instagram, LinkedIn, annual Give Nola Day and World Homeless Day campaigns, published client success stories, and community referral networks (Ozanam Inn, Downtown Public Library, VA Community Resource Referral Center).

Name

Travelers Aid Society of Greater New Orleans

Legal name

Travelers Aid Society of Greater New Orleans

Website

https://travelersaidsocietyneworleans.org

Company type

Private

Founded year

1908

Operating status

Operating

Headcount range

11–50 employees

Short description

Travelers Aid Society of Greater New Orleans is a 501(c)(3) nonprofit founded in 1908 that delivers homelessness prevention, street outreach, permanent supportive housing, crisis counseling, and rapid re-entry housing to homeless and at-risk individuals in the Greater New Orleans area, funded by donations, grants, and government contracts.

Ownership category

akta.pro rank

Product category

Homeless Services

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Emergency and Other Relief Services (624230), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Homeless services
• Permanent supportive housing
• Crisis intervention counseling
• Case management
• Community resource referral

Headquarters

HQ city

New Orleans

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Charitable Donations: Individual donations from the public, including one-time and recurring contributions. Accepts checks via mail and online donations through PayPal. Donation tiers range from $6 (meal gift card) to $800 (apartment deposit). Also accepts in-kind donations such as Walmart cards, gas cards, clothing, bus tokens, hygiene products, and food gift cards.
2. Foundation and Corporate Grants: Funding from foundations including Keller Family Foundation, RosaMary Foundation, Baptist Community Ministries, and United Way. Also receives support from corporate partners and community organizations.
3. Government Contracts and Public Funding: Funding from government entities including City of New Orleans Community Development, NOLA Health Department, State of Louisiana, Downtown Development District, and French Market Corporation.

Pricing tiers

Distribution channels4 records

Marketing channels9 records

Core offering

Travelers Aid Society of Greater New Orleans provides homelessness prevention and intervention services to homeless and at-risk individuals in the Greater New Orleans area. Its core offerings include permanent supportive housing, street-based outreach, crisis intervention counseling, individualized case management, and participation in the LEAD (Law Enforcement Assisted Diversion) and Coordinated Entry programs. The organization acts as a frontline social services provider connecting vulnerable populations with shelter, housing, and supportive resources.

Product overview

Travelers Aid Society of Greater New Orleans is a non-profit social services organization (not a technology company) offering a coordinated portfolio of homelessness prevention and intervention programs. The core programs include Journey Home Permanent Supportive Housing, Unsheltered Permanent Supportive Housing, Outreach Case Management, LEAD (Law Enforcement Assisted Diversion), Coordinated Entry, SOAR Specialist, and Critical Time Intervention services. These programs work together under a Housing First, harm reduction approach to provide crisis intervention, housing placement, case management, and support services aimed at ending homelessness and promoting self-sufficiency.

Differentiator

Problem solved

Functional benefit

Products and services

• Permanent Supportive Housing Long-term subsidized housing paired with ongoing supportive services for chronically homeless individuals in Greater New Orleans.

Quantifiable outcome

• Clients successfully placed in permanent housing with ongoing case management support
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and major.

• Full Circle NOLAcoreStrategic or Co-development PartnerPartnership with Full Circle NOLA to offer business startup assistance including new business formation, LLC setup, EIN registration, business coaching, business development and design. This partnership enabled client April to establish 'Sweet Babbie Jays' Chicken and Fries food truck business. Full Circle offers job readiness and entrepreneurship trainings for service providers and community-based organizations.
• Unity of Greater New OrleanscoreStrategic or Co-development PartnerMajor partner organization in the homeless services ecosystem. Unity coordinates housing referrals and program placement for TAS clients. Received 'Unity for the Homeless Program of the Year' award recognition from Unity.
• Ozanam InnmajorStrategic or Co-development PartnerHomeless shelter partner where outreach workers connect with clients. Multiple success stories (JG, AN) began with encounters at the Ozanam Inn shelter.
• Odyssey House LouisianamajorImplementation/ SI/ Consulting PartnerSubstance abuse treatment provider. TAS refers clients for detox and rehabilitation programs. Multiple clients (RE, WM, HT/HG) were placed through Odyssey House housing and treatment programs.
• Bridge HousemajorImplementation/ SI/ Consulting PartnerSubstance abuse treatment center. TAS refers clients for drug and alcohol treatment programs. Client AN was enrolled in Bridge House Substance Abuse Program.
• Resources for Human Development (RHD)majorImplementation/ SI/ Consulting PartnerMental health services provider. RHD caseworkers provide support for housing applications and mental health care. HT was referred to Principle Living group home through RHD.
• Central City Behavioral HealthmajorImplementation/ SI/ Consulting PartnerMental health services provider. HT was connected to Central City Behavioral Health for mental health appointments and documentation support.
• Southern SolidaritymajorStrategic or Co-development PartnerMedical volunteer organization that provides services to individuals on the streets. Medical volunteers come to clients rather than requiring them to travel to appointments, enabling clients like AR with severe medical issues to access care safely.
• NOPD (New Orleans Police Department) Homeless Outreach TeammajorStrategic or Co-development PartnerLaw enforcement partnership for the LEAD (Law Enforcement Assisted Diversion) program. Police divert individuals to TAS case management instead of arrest. NOPD officers work alongside outreach workers to connect clients with services.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Resources for Human Development (RHD): National nonprofit providing mental health, housing, and supportive services and a TAS referral partner in New Orleans. Operates comparable Housing First supportive housing and case management for vulnerable populations.
• Odyssey House Louisiana: Louisiana substance use disorder treatment and housing provider that TAS refers clients to. Operates overlapping harm-reduction and Housing First programs targeting the same unhoused population in the Greater New Orleans region.
• Bridge House / Grace House: New Orleans-based substance use treatment and supportive housing operator and TAS referral partner. Comparable mission around chronic homelessness, harm reduction, and integrated housing plus treatment services.
• Catholic Charities Archdiocese of New Orleans: Regional faith-based social services nonprofit operating housing, case management, and emergency assistance programs in the same New Orleans metro. Comparable nonprofit model, target population, and funding mix (government + donations + grants).
• UNITY of Greater New Orleans: Regional coordinating body for homeless services in New Orleans and a direct TAS funder/partner. UNITY operates the coordinated entry system that TAS Housing Navigators feed into, making it the closest functional peer in the same geography and service category.
• Ozanam Inn: New Orleans emergency shelter and day services provider for men experiencing homelessness. Ozanam is both a referral source and operational peer to TAS, running congregate shelter and case management in the same metro.

Others

• National Alliance to End Homelessness: National policy and advocacy organization shaping the federal Housing First framework TAS programs operate under. Not a direct service competitor but a key sector umbrella and influencer of funding flows into TAS's programs.
• City of New Orleans Office of Homelessness Strategy & Prevention: Municipal government body that commissions homeless services and channels the city and federal funding TAS relies on. Functions as a buyer/funder rather than competitor, but directly influences TAS's revenue and program scope.

Broad incumbents

• Salvation Army New Orleans Area Command: Large national social services organization with emergency shelter, transitional housing, and homeless outreach in New Orleans. Overlaps with TAS on emergency shelter and outreach but operates as a much broader multi-program national nonprofit.
• Volunteers of America Southeast Louisiana: National nonprofit with strong presence in Louisiana operating supportive housing, reentry, and behavioral health programs. Comparable Housing First and harm reduction approach but broader service portfolio and deeper capitalization.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights1 record

Customer concentration

• Facebookfacebook.com/TravelersAidGNO
• LinkedInlinkedin.com/company/travelers-aid-new-orleans
• Instagraminstagram.com/tasofgno

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Travelers Aid Society of Greater New Orleans