What Tompkins County does

Tompkins County is a public county government entity in New York State, headquartered in Ithaca and serving approximately 105,000 residents. Founded in 1817 and operating with 501–1,000 employees, the County delivers a comprehensive portfolio of municipal services organized across more than 15 departments and 40+ advisory boards, including Tompkins County Whole Health (integrated mental, physical, and environmental health), the Department of Social Services (SNAP, Medicaid, Temporary Assistance, child care subsidies, foster care), the Office for the Aging, the Emergency Response Department operating the 911 communications center, the Sheriff's Office, the Highway Department (maintaining 302 highway miles and 109 bridges), Recycling and Materials Management, Workforce Development, Planning and Sustainability, the County Clerk, and the County-owned Ithaca Tompkins International Airport.

The County's technology stack is conventional civic infrastructure: a Granicus/OpenCities-powered website with multilingual support in 8 languages, a CAD-based 911 dispatch system, an iqm2.com public meetings portal, GovDelivery email newsletters, a SIREN emergency notification system, and a GIS Division providing interactive mapping and census data. Service delivery occurs through in-person county offices, online self-serve portals, emergency dispatch, and a contracted partner ecosystem that includes Foodnet Meals on Wheels, Lifelong, INHS, Finger Lakes Independence Center, Legal Assistance of Western NY, Gadabout Transportation, and Child Development Council.

Tompkins County is funded primarily through property taxes, federal and New York State grants (USDA SNAP, NYS Department of Health public health funding, NYS Department of Transportation infrastructure coordination), and fee-based services at the County Clerk, DMV, and permitting departments. As a political subdivision of New York State rather than a corporate entity, the County has no parent company, no shareholders, and no traditional revenue concentration; its budget is appropriated annually by the elected County Legislature and is publicly accountable.

Name

Tompkins County

Legal name

Tompkins County

Website

https://tompkinscountyny.gov

Company type

Public

Founded year

1817

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Tompkins County is a public county government in Ithaca, New York, serving ~105,000 residents with public safety, health and human services, infrastructure, and civic services delivered through 15+ departments and a network of contracted local partners.

Ownership category

akta.pro rank

Product category

County Government Administrative Services

NAICS

Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

County/District/Local Health Departments (HLAJAAAB), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Government administrative services
• Public health services
• Social assistance programs
• Public safety services
• Infrastructure management

Headquarters

HQ city

Ithaca

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Tax Revenue: County government funded primarily through property taxes collected from residents and businesses within Tompkins County.
2. Federal and State Grants: Government receives significant funding from federal and New York State grants for programs including SNAP, Medicaid, childcare assistance, and infrastructure projects.
3. Fee-Based Services: Government generates revenue through various fees including recording documents, pistol permits, and service fees at the County Clerk, DMV, and other departments.

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

Tompkins County is a county government entity in New York State that delivers a comprehensive portfolio of public services to its residents through multiple departments. Core service areas include Whole Health (mental, physical, and environmental health), Social Services (SNAP, Medicaid, childcare assistance, foster care), public safety (911 dispatch, Sheriff's Office), infrastructure maintenance (highways, bridges, recycling), workforce development, and civic/administrative functions (County Clerk, DMV, airport, property assessment). Services are funded primarily through property taxes, federal and state grants, and various administrative fees.

Product overview

Tompkins County operates a comprehensive government services platform through its official website, offering residents access to over 40 departments and programs. The services are organized into major categories including Whole Health (integrated mental, physical, and environmental health), Social Services (SNAP, Medicaid, Temporary Assistance, child care), Aging Services, Emergency Response (911 dispatch), Infrastructure (Highway, bridges, recycling), Workforce Development, and Civic Services (elections, County Clerk, Sheriff). The county's service portfolio is delivered through a Granicus-powered website platform without a unified product architecture.

Differentiator

Problem solved

Functional benefit

Products and services

• Tompkins County Whole Health
• Department of Social Services
• Office for the Aging
• Emergency Response Department
• Highway Department
• Recycling & Materials Management
• Workforce Development
• Youth Services
• County Clerk Services
• Ithaca Tompkins International Airport
• Planning and Sustainability
• GIS Division
• Mental Health Services
• Veterans Services
• Sheriff's Office

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered minor.

• Foodnet Meals on WheelsminorOthersCounty contracts with Foodnet Meals on Wheels for congregate and home-delivered meals, nutrition counseling and education for seniors and qualifying residents.
• LifelongminorOthersCounty partners with Lifelong for health insurance counseling, health promotion programs, Senior Circle newsletter, and the Mosaic program for seniors.
• INHS (Ithaca Neighborhood Housing Services)minorOthersCounty contracts with INHS for health and safety related home repairs for income eligible seniors.
• Finger Lakes Independence CenterminorOthersCounty partners with the Finger Lakes Independence Center for the Registry Program, linking individuals needing in-home assistance with independent persons for hire.
• Legal Assistance of Western New York (LawNY)minorOthersCounty provides access to Legal Assistance of Western New York for civil legal matters assistance for residents.
• Gadabout Transportation ServicesminorOthersCounty contracts with Gadabout for transportation services for older adults age 60+ and persons with disabilities.
• Child Development CouncilminorOthersCounty partners with the Child Development Council for helping families find child care providers and for individuals interested in becoming child care providers.
• Catholic CharitiesminorOthersCounty refers families to Catholic Charities' Community Connections program for help and support during CPS processes or foster care placements.
• Tompkins Cortland Community CollegeminorStrategic or Co-development PartnerCounty partners with Tompkins Cortland Community College to help residents gain new credentials and skills that local employers are looking for.
• NYS Department of TransportationminorOthersCounty coordinates with NYS DoT on state audits and transportation planning through the Ithaca-Tompkins County Transportation Council.
• New York State Department of HealthminorOthersCounty Whole Health department receives funding and guidance from NYS DoH for public health programs including immunizations, WIC, and health promotion.
• USDA Food and Nutrition ServicesminorOthersCounty administers SNAP (Supplemental Nutrition Assistance Program) funded by USDA FNS for food assistance to low-income households.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Albany County: Mid-sized New York State county government headquartered in Albany. Provides the same core portfolio of public health, social services, public safety, infrastructure, and County Clerk functions as Tompkins County under the same NYS county government framework.
• Erie County: Large New York State county government serving the Buffalo region. Delivers a similar comprehensive suite of health, human services, public safety, and infrastructure services, with a larger scale and broader advisory structure than Tompkins.
• Monroe County: New York State county government in the Rochester area. Comparable in providing integrated social services, public health, mental health, aging services, highway maintenance, and airport operations under the same NYS legal framework.
• Schenectady County: New York State county government serving the Schenectady area. Provides parallel services including social services, public health, aging, public safety, and County Clerk functions within the same NYS county government structure.
• Onondaga County: New York State county government serving the Syracuse area. Operates comparable departments including social services, health, public safety, highways, and an airport, with overlapping NYS-administered programs like SNAP, Medicaid, and child care assistance.
• Cayuga County: Neighboring New York State county in the Finger Lakes region with similar rural-suburban service profile. Operates parallel departments for social services, health, aging, public safety, and highway/bridge maintenance serving a comparable population scale.
• Broome County: New York State county government based in Binghamton. Comparable rural-adjacent county with similar service scope including social services, public health, mental health, public safety, and infrastructure maintenance.
• Dutchess County: Mid-sized New York State county government north of NYC. Offers the same mix of Office for the Aging, Department of Social Services, health, public safety, and highway departments, with similar reliance on NYS grant funding streams.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCkpJNVbpLLbEbhoDbTIEgSQ
• Facebookfacebook.com/TCNYGov
• LinkedInlinkedin.com/company/tompkins-county
• Xx.com/TompkinsToday

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tompkins County